Graphic Designer (B2C, Brands), Fintech company only

Role Overview

We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

Job Title: Retail Store Manager (Apparel Retail Brand)

Location: Bangalore, Hyderabad

Experience: 10+ year in Apparel retail store operation in Large Apparel retail Brand

Salary: Negotiable

Industry: Fashion/Retail

Qualification: Any Graduate/Post Graduate

Retail operation experience with good Apparel brand, managing store independently.

Should have understanding of 1) Sales - ABV, UPT, Conversion, Footfall; 2) Cost - Shrinkage (how to control this); 3) People - how are they managing people reporting to them; 4) Service - Mystery shopper

Key Deliverables (Essential functions & Responsibilities of the Job):

As a Store Manager, you will lead the operations of your business unit while ensuring a seamless shopping experience for customers. Your key responsibilities will include:

1. Operational Leadership:

•        Day-to-Day Management: Oversee the smooth running of the store, maintaining high standards across all operations, and ensuring legal compliance, particularly regarding pricing and product display.

•        Procedure Adherence: Execute operational procedures efficiently, ensuring consistency and excellence in areas such as housekeeping, fitting rooms, and checkout processes.

•        Quality Control: Monitor product quality, address any issues swiftly, and communicate feedback to the merchandising team to uphold superior product standards.

2. Sales & Performance Management:

•        Target Achievement: Drive and monitor the achievement of sales goals for your department. You will also play a key role in setting realistic yet ambitious targets, with the flexibility to adapt based on performance trends.

•        Sales Analysis: Track sales performance continuously, taking timely corrective actions when necessary to meet or exceed sales objectives.

•        Team Communication: Regularly share updates on department, store, and regional performance with your team, ensuring transparency and motivating everyone towards common goals.

3. Customer Experience:

•        Customer Service Excellence: Lead by example in delivering exceptional customer service, creating a welcoming atmosphere for every visitor.

•        Building Relationships: Understand customer needs, cultivate rapport, and establish loyal relationships with key clientele.

•        Handling Feedback: Take ownership of customer complaints and queries, ensuring timely and satisfactory resolutions that turn challenges into positive outcomes.

4. Visual Merchandising & Store Presentation:

•        Merchandising Standards: Ensure that all visual merchandising guidelines are followed to create an attractive and engaging shopping environment.

•        Continuous Improvement: Provide constructive feedback to visual merchandisers to enhance the stores visual appeal and product presentation.

5. Shrinkage & Inventory Control:

•        Loss Prevention: Implement best practices to minimize shrinkage by training staff on merchandise handling and stock protection, safeguarding store assets.

6. Team Development & Leadership:

•        Training & Development: Facilitate on-the-job training, product knowledge sessions, and visual merchandising workshops to equip your team with the skills needed for success.

•        Role Clarity & Task Delegation: Clearly define roles and responsibilities for each team member, ensuring accountability and efficient task management.

•        Constructive Feedback: Regularly provide feedback that helps your team identify strengths and areas for improvement, fostering continuous personal and professional growth.

•        Motivation & Engagement: Inspire your team to not only meet sales targets but also to follow operational procedures with enthusiasm and dedication.

7. Cashier Support & Training:

•        Support & Supervision: Assist in the training of cashiers and provide ongoing support to ensure smooth operations at checkout, contributing to a positive customer experience.

Mail upated resume with salary details:

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Website: www.glansolutions.com

Google search: Glan Management Consultancy

Company Description

Welcome to W3era - Your Path to Digital Marketing Excellence! We are a powerhouse of digital marketing expertise, committed to helping businesses thrive online. With a decadelong web journey, we've built a global family of happy customers, endorsing our exceptional services. At W3era, we are obsessed with success. Your brand's ascent to the top page of Google and beyond is our relentless pursuit. We deliver beyond perfection, surprising clients with outstanding results. Our team is a blend of hardworking, creative, and young professionals. We hire the best and train them to become future leaders. An SEO off-page person, also known as an off-page SEO specialist, is responsible for improving a website's search engine rankings through activities that take place outside of the website itself. Their roles and responsibilities include: Link Building: An SEO off-page person, also known as an off-page SEO specialist, is responsible for improving a website's search engine rankings through activities that take place outside of the website itself. Their roles and responsibilities include: • Link Building: This involves acquiring high-quality backlinks from other websites to improve the website's authority and rankings. This can be done through outreach, content creation, and networking. • Content Promotion: The off-page SEO specialist may be responsible for promoting the website's content on social media, forums, and other online platforms to increase visibility and attract natural backlinks. • Social Media Engagement: Engaging with the website's audience on social media platforms, building relationships, and promoting content to drive traffic and improve brand visibility. • Influencer Outreach: Collaborating with influencers and industry experts to gain exposure and backlinks for the website. • Online Reputation Management: Monitoring and managing the website's online reputation, including addressing negative reviews and comments. • Local SEO: Implementing strategies to improve the website's visibility in local search results, such as optimizing for local keywords and managing local business listings. Overall, the off-page SEO specialist plays a crucial role in building the website's authority, attracting organic traffic, and improving its overall search engine performance through various off-site optimization techniques.

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing start-ups using qrata’s talent marketplaces. To sign-up please visit Qrata : https://talent.highpo.co/auth/register.

We are currently scouting - Insurance SME / Senior Manager (Product)

Location - Remote/Bhubaneshwar (Orissa)

About:-

Our customer is Access to quality primary healthcare at affordable prices is a pronounced pain point for most of rural India. Founded in 2021 3Founders. It enables the last-mile distribution of primary healthcare services by leveraging technology and a network of eClinics that make quality healthcare accessible to people in small towns and villages. We use a hybrid model to schedule appointments, provide teleconsultations, deliver medicine, address the diagnostic needs of patients, and facilitate admission for tertiary care at partner hospitals via a transparent booking model and concierge services. At present, they have partnered with 15 hospitals and three national laboratory chains, and have 15 eClinics across multiple remote districts and villages of Odisha and have helped over 10,000 patients in areas where immediate medical facilities are not easily available.

Investors:-

Elevar Equity featured with The EconomicTimes.com, Live Mint & Inc42

Job Responsibilities:-

-Design and set up the entire insurance product for company

-Candidate will be responsible for managing the complete product life cycle including product ideation, product development, filing and approval process with the regulator

-Work on creating end-to-end policies for our insurance SME business

-To monitor the new product development process project plan, collaborate with the stakeholders for timely launch of the product as per the timelines agreed with the stakeholders and ensure regulatory compliance for filing of new products

-To prepare and monitor the new product development process project plan

- To collaborate with various stakeholders and ensure timely launch of the product as per the plan agreed with the channel

- To ensure proper documentation and provide timely response to the regulatory queries for faster product approval

- To develop market intelligence and share the competition tracker on with the sales and management

- To interact with the training and content development team for preparing the product launch pack

- To prepare a product launch plan in agreement with the channel

- To ensure timely and successful launch plan of the products in line with business expectations

What the role outcomes will the person provide and must have’s:-

- Good knowledge of Financial products- The different types of instruments that apply to the management of cash flow that are available on the market, such as shares, bonds, options or funds

- Types of insurance- The various types of risk or loss transfer policies that exist and their characteristics, such as health insurance, car insurance or life insurance

- At least 10+ years of experience into Insurance SME

- Confidence, determination, persistence and zeal to learn & ready to work for a start-up

- Planning, analytical and organizational skills

- A flexible approach to work in order to adapt changes, for example in the healthcare system or product and drug formularies

- Must be willing, dedicated and success-oriented

- Should acquire basic knowledge of drugs and Pharma market

- Excellent spoken and written communication skills

Key Benefits that the company offers:-

-Becoming a part of the early core team

-Competitive salary

-Work with colleagues from strong backgrounds & hungry to succeed

Must Have:

• Thorough experience (Sr. Developer: 3+ years) in core python as well as the Django framework.
• Deep understanding of designing and implementing REST web services/APIs.
• Ability to address authentication and security constraints efficiently.
• Knowledge about Amazon web services and ability to integrate it.
• Ability to write complex python utility scripts.
• Ability to deliver design documentations whenever needed.
• Knowledge of Version Control using SVN/GIT.
• Ability to analyse, debug and resolve basic to complex problems on-demand (independently).

Nice To Have:

• Knowledge with microservice architecture is a BIG plus.
• Knowledge of the docker platform to serve the applications in docker containers and being able to use docker compose will be a plus.
• Leadership and Time Management skills.

Greetings from Ellixtra Technologies Private Limited!

Ellixtra technologies is a bunch of young, self- motivated individuals that came together to create something significant for our society. A start up where we develop new business models for the pharmacy industry to keep our customers engaged on the right track. Our key components are authenticity and affordability, and we continue to look forward to a society in which access to affordable healthcare is no longer an issue.

We are looking to hire a Backend Engineer with outstanding organizational and research skills with 2 years experience,

About The Role

• Design, develop, test, deploy, maintain, and improve software and new user-facing features across Ellixtras products and services.
• Optimize applications for maximum speed and scalability and analyze feedback from customers and internal teams to identify issues and improvement opportunities.
• Champion a passion for engineering best practices such as code quality, linting, and testing.
• Ensure our software is reliable, extensible, maintainable, debuggable, secure, well-tested and performs well under load.
• Stay engaged with the latest technologies and evaluate strategies to keep the Novo technology stack up to date.
  
  

Requirements for the Role

• 2+ years experience in a highly technical role at a hyper-growth startup or fast-paced company.
• Extensive background in designing, developing, testing, deploying, maintaining, and improving the software.
• Good understanding of Node.js & Javascript ecosystem.
• Demonstrated ability to translate business goals and initiatives into technical requirements.
• Strong understanding of SQL database.
• Demonstrable experience architecting scalable and cost-effective solutions to ensure and support customer growth.
• Understanding of system design and architecture.
• Interest in engaging with the latest technologies and evaluating strategies to keep the Novo technology stack up to date.
• Excellent written and verbal communication skills with the ability to collaborate with both technical and non-technical teams effectively.

Roles & Responsibilities

• Capability to develop highly responsive applications and websites.
• Capability to find and fix bugs.
• Enhance the performance of an application close to a native one by removing the constriction.
• Capability to maintain code that is easy to understand.
• Write tests for automation so that the app can be tested easily.
• Capability to take advantage of native APIs for deep integration of all platforms.
• Capability to completely transcend a React Web App into a React Native one.

Skills

• Knowledge of Object-Oriented Programming.
• Complete familiarity with Javascript and capability to write script that is optimised and works perfectly.
• Capability to write Well-documented code with Javascript that is easily readable.
• Having the knowledge of third-party dependencies and debugging dependency conflicts that might occur.
• Understanding of native build tools like Xcode, Gradle etc.
• Experience in testing with tools like Jest, Detox, Cypress etc.
• Knowledge about Offline Storage, REST APIs, and document request model.

https://www.srclogix.com/">SourceLogix  - is a California based software development company. Founded in 2007, we have successfully built our client base with our values: Talent. Team. Trust.

SourceLogix experts help Fortune 500 clients in the areas of SaaS, eCommerce, VoIP, CRM, Transaction systems & Predictive Analytics.

Our CRM solutions division is the best-in-class salesforce consulting team that helps customers with their CRM needs. 

We are looking for a Certified Salesforce Admin with 3-5 years of experience. You will be a fractional & remote admin for multiple clients.

You will work with our team and end clients to ensure that the customer requirements are understood and implemented as expected. You will coordinate with the rest of the CRM team and demonstrate: collaborative, problem solving, sophisticated design and build a solution per the client’s requirements.

• Salesforce certifications (Salesforce Certified Admin) - must have.
• Bachelor’s degree in computer science or other related disciplines.
• Passion to create & deliver great software with a strong sense of ownership. 
• Strong knowledge of JSON, XML, JavaScript, CSS2 & CSS3, HTML5 &  jQuery.
• 3-5 years of experience as a salesforce admin - importing bulk data, customizations, user maintenance, lead entry and maintenance, dashboards/report creation per customer requirements.
• Demonstrated experience working with relational databases and ETL tools.
• Familiarity with the Lightning component framework.
• Understand business requirements & effectively translate them into technical requirements.
• Strong organizational skills. Ability to prioritize tasks and work in a dynamic, fast-changing environment.

• Experience with CI/CD - Build & Release process.
• Experience with Agile/ Scrum based development.

• Collaborate with different departments and resources to translate business needs to solutions, dashboards, and reports.
• Create and maintain dashboards and reports per client requirements.
• Create user documentation for all dashboards and reports created.
• Configure and customize the client’s salesforce.com instance.
• Assist with the migration of data from other CRMs and cloud systems into Salesforce.com.
• Assist with Salesforce training for new users.
• Be responsive to change, adapt quickly with a talented team, and work efficiently & remotely.

• Competitive salary - based on experience.
• 100% remote work. All you need is a good laptop, headset, and internet connectivity.
• Make a direct impact & build an award-winning Salesforce platform.
• Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.