Graphic Design Intern

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email.

You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR interactions.
• Maintain quick First Response Time (FRT) for chat and email tickets.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction

• Deliver a positive, empathetic, and solution-oriented experience during every customer interaction.
• Maintain high Customer Satisfaction (CSAT) scores by setting the correct expectations.
• Ensure customers clearly understand the resolution before closing tickets.
• Provide complete and accurate support to ensure issues are fully resolved.

3. Ownership & Accountability

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at the first touchpoint whenever possible.
• Proactively follow up on pending cases and ensure closure within the defined SLA.
• Escalate issues only when necessary, providing complete context and documentation.

4. Revenue Signals, Cross-Sell & Proactiveness

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on the customer’s needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely CRM updates for all tickets and customer interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Requirements

Skills & Competencies

Must-Have Skills

• Strong verbal and written communication skills in English (Hindi or regional languages are a plus).
• Strong customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chats, and tickets simultaneously.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts and weekends as per business requirements.

Good-to-Have Skills

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support environments.
• Basic understanding of CRM platforms or cloud communication tools.

Behavioural Expectations

• Ownership-driven: Takes responsibility and ensures problems are resolved completely.
• Process-oriented but customer-centric: Balances internal processes with customer satisfaction.
• Comfortable working with targets, SLAs, and performance scorecards.
• Open to feedback, coaching, and continuous improvement.
• Strong team player who collaborates well with Team Leads and Account Managers.

Position: GM- Plant and operation (Building material)

Experience: 12+ year in production and plant operation in Building material industry

Location: Kapadvanj, Gujarat

salary: Negotiable

candidate must have experience in production and plant operation in building material industry. (prefer aac block, wall panel)

good communication skill presentable, smart

mail updated resume with salary details-

email; etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

Role Description

This is a full-time hybrid role for IT Sales based in Mumbai. The selected candidate will be responsible for lead generation, managing client accounts, building strong customer relationships, and identifying new business opportunities. This role requires a deep understanding of IT solutions and services, along with the ability to effectively communicate value propositions to clients.

Qualifications

• Strong knowledge and experience in IT Sales and Information Technology
• Skills in Lead Generation and Account Management
• Creating Email Sequences using Email Automation tools
• Writing Impactful & high converting emails
• Exceptional communication and interpersonal abilities
• Proficiency in understanding client requirements and translating it to a professional proposal
• Proactive approach to identifying opportunities and delivering results
• Previous experience in a technology-related sales role is preferred
• Writing Proposals
• use of AI tools for creating workflows

Company Description

Thinkbar is a dynamic digital solutions company dedicated to turning innovative ideas into reality. With expertise in website development, app creation, and digital marketing, we focus on delivering user-friendly experiences that elevate brands online. From SEO optimization to designing exceptional UI/UX, our solutions are customized to meet client needs. Backed by decades of experience, Thinkbar is committed to helping businesses thrive in the ever-evolving digital world.

To meet the growing demand for TMRW editorial and marketing teams, we are looking for exceptionally talented, bright, and driven people. If you have strong shoot production and art direction experience and a diverse shoot portfolio in the fashion industry, we’d like to speak with you. This is an exciting opportunity for someone who is an entrepreneurial-minded candidate, wants to work in a start-up like environment, has 10+ years of work experience in working with art leads and studios, and help produce best-in-class shoots (catalogue and campaign and still and video). This person will serve as a key partner between TMRW’s content & creative leads, production houses and agencies, and talent like photographers, models, hair and make-up and stylists as well as the brands we own.

As Creative Producer, your primary responsibility will be to lead, schedule and execute still and video (including prep, PPMs, reviews, walk throughs, fittings) for all our brands across all assets (including social media, catalogue, campaign, digital platforms and e-commerce). The candidate should be well connected within the industry, have significant development / production experience and contacts and a strong understanding of production costs. Must have deep relationships with the Indian talent – photographers, models, hair and make-up artists, videographers, script writers and the wider creative community and hands-on experience with contracts and legal issues related to shooting. You will be actively developing shoot rosters and styling guidelines, booking top talent at best prices, handling contracts of crew, schedules, playbooks for shoots, mood boards for each brand and working closely with marketing, content, graphic design, fashion design and brand teams to execute these. You will be the lead POC for all shoots – including liaising with talent, agencies, legal and shoot operations team.

Hustle, negotiation skills and need for speed and ability to scale are essential to the role - and with this mindset you will handle end-to-end shoot strategy for up and coming fashion and style brands, networking, planning and conceptualising shoots as well as setting up a closet for stylists, prop closet, shoots processes and annual roadmaps. You will be the owner of shoot timelines, daily/monthly schedules, help overcome obstacles, make difficult trade-off decisions, and balance business needs and creative constraints. Experience in leading a production house/ team, indoor-outdoor shoot planning, ability to negotiate and budget handling, relevant industry contacts are required for this role.

BASIC QUALIFICATIONS

-8+ years of experience in production and shoot management, especially fashion shoots

-Experience defining daily shoot requirements and using data and metrics to determine improvements

-Diverse portfolio of shoots – across indoor, outdoor, model and product, static, and video.

-A proven track record of developing successful shoots an independent producer, or in a studio or as part of a customer-facing media company.

-Strong understanding of break-up of production costs and ability to negotiate.

-Strong interest and knowledge about fashion, future trends in production and tech innovation

-Excellent relationship management, communication, and organizational skills

-Ability to adapt to a quickly changing, fast-paced environment - Strong working relationships with the Indian creative community.

PREFERRED QUALIFICATIONS

-An educational background in fashion-related fields

-Ability to succeed amidst ambiguity

-Leveraging skills to invent, improve, and scale

-Proven ability to analyze license and legal agreements in high-pressure environments

-High attention to detail, comfortable with hands-on management of tasks

-Proven ability to meet tight deadlines, multi-task, and prioritize workload

-Adept at working with different formats of shoots and making recommendations on improvements for both shoots and processes

-Ability to plan ahead and maintain trackers

Job Overview:
We are looking for a Java Developer with experience in building high-performing, scalable,
enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications. Java
developer roles and responsibilities include managing Java/Java EE application development
while providing expertise in the full software development lifecycle, from concept and design to
testing.

Responsibilities and Duties:
• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs should follow compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review

Qualifications:
• BE/MCA/BCA/MS/BS degree in Computer Science, Engineering, or a related subject
• Minimum 1 to 4 years of experience
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE
platforms
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2,
Hibernate)
• Experience in the Spring Framework
• Very good English communication skills
• Optional:
o Good to have the knowledge of Angular JS framework.
o Experience to work on the Micro service architecture.
o Experience to work with Git hub & bitbucket.
o Agile methodology.

 Job Description:

• Develop front end User Interface of our UKLB Experience Analysis (Biometrics) tool using SharePoint, PowerApps, Power Automate, and Logic Apps 
• Connection of UI with back end SQL Database using Logic Apps - Advise solution design as a Logic Apps expert (specifically around UI)
• Responsible for managing technology in projects and providing technical guidance or solutions for work completion

Skills and Experience

• Experience with Azure services like Azure App Services, Azure Active Directory, Azure SQL, Azure PostgreSQL, Key Vault, Azure DevOps, Application Insights, Azure Storage, Redis Cache

• Microsoft Azure Developer Certification

• Experience with .Net SDK, integration tools, Application and Security frameworks
• C#, ASP.NET, Application development using .Net Framework
• Preferred: Insurance or BFSI domain experience

Location: Chennai

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.

• Make sure customer queries are solved quickly with a high degree of satisfaction
• Handle customer complaints across email, phone, social media, and live chat
• Maintain and improve customer service SLA’s
• Look for ways to improve our service quality via root-cause analysis
• Help build a customer-centric company culture
• Collaborate closely with our teams

• Bachelor's Degree
• Excellent English writing and speaking skills
• Detail-oriented
• Active on social media
• Hindi, Marathi or Kannada language skills a plus
• A love of photography