

About Simplilearn Solutions
About
Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.
Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.
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In your role as Software Engineer/Lead, you will directly work with other developers, Product Owners, and Scrum Masters to evaluate and develop innovative solutions. The purpose of the role is to design, develop, test, and operate a complex set of applications or platforms in the IoT Cloud area.
The role involves the utilization of advanced tools and analytical methods for gathering facts to develop solution scenarios. The job holder needs to be able to execute quality code, review code, and collaborate with other developers.
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, and more productive team.
- A bachelor’s degree, or master’s degree in information technology, computer science, or other relevant education
- At least 5 years of experience as Software Engineer, in an enterprise context
- Experience in design, development and deployment of large-scale cloud-based applications and services
- Good knowledge in cloud (AWS) serverless application development, event driven architecture and SQL / No-SQL databases
- Experience with IoT products, backend services and design principles
- Good knowledge at least of one backend technology like node.js (JavaScript, TypeScript) or JVM (Java, Scala, Kotlin)
- Passionate about code quality, security and testing
- Microservice development experience with Java (Spring) is a plus
- Good command of English in both Oral & Written
You will break down business opportunities and problems into software solutions. You will work closely with the CTO to help product and marketing stakeholders distill the product vision and roadmap, into a technology vision. You will be responsible for the evolution of an already bleeding-edge highly distributed systems at the back-end, and would need to work withfront-end architects to come up with the best user experience for the gaming platform. You will be required to make decisions quickly, and work under strict timelines. You would lead technology strategy through analysis of market trends and product requirements. You would help set coding guidelines and help bring the most modern tools to keep engineering processes most efficient.
Requirements:
● B.E/MS in Computer Science or equivalent.
● 10+ years or more of progressive software technology experience with at least 3 years
in an architectural role.
● Completely hands on with technology and architecture. Start-up experience is a huge
plus.
● Ability to quickly prototype and demonstrate technology value adds and educate + drive
adoption within the extended technology team
● Excellent and robust understanding of scalable product system architecture(s),
platforms and core technologies
● Demonstrated problem-solving and leadership skills to pursue correct engineering
process in adverse conditions. Ability to embrace and demonstrate leadership beyond
ownership
● Work with engineering leadership to setup and manage processes.
● Track record of thought leadership and out of the box thinking in the technology arena.
● Ability to work efficiently in an entrepreneurial and in a start-up environment
● A Java/Spring/Akka, Javascript or Golang rockstar.
● Deep and hands on knowledge of some of these technologies - MySQL, NodeJS,
message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra,
Arango, distributed caches such as Redis/memcached, container technology such as
Docker and Kubernetes etc.
● Great proficiency in distributed systems design, with an ability to make the right
trade-offs for creating future-proof solutions.
● Building quick PoCs and full-fledged solutions with various AWS managed services would
be a big plus.
Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
Experience with Linux infrastructure, opensource databases (mysql, postgres etc), CI/CD tools Jenkins, Gitlab, Nexus Repository, Jira, Agile workflow and Kanban.
- Solid understanding of IP network and TCP/IP
- Minimum of 7+ years’ work experience in IT
- Minimum of 4+ years experience as DevOps Enginneer
- Good interpersonal skills and communication written and oral.
6+ years of experience developing on Shopify’s eCommerce platform including customization of various themes using Liquid
● 6+ years of experience in front-end technologies including JavaScript, AJAX, HTML, CSS, SCSS, and GraphQL.
● Superb troubleshooting & debugging skills.
● Interest in staying current and applying the most current best practices.
● Able to work effectively in a fluid, fast-paced environment. ● Experience working with many cross functional partners to drive complex projects forward. ● Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment.
● A disciplined approach to testing and quality assurance.
● Positive Attitude, high energy, and love for broadening web development skill set. ● Proficient in co-coordinating with teams and clients across different time zones. ● Familiar with JIRA, ConfluenceKnowledge in other ecommerce platforms such as BigCommerce orCommercetools is big plus
Computer Engineering Graduates interested in IT Management consulting, Implementing & customer success management.
We, consult, Implement, and support, Manage Engine IT Management Tools from ZOHO Corporation. These tools help Enterprises Manage IT in their Enterprise, to manage Devices, Servers & networks, IT helpdesk, Assets, with about 70+ tools that are Industry best. https://www.manageengine.com/products.html">https://www.manageengine.com/products.html
Job Desctiption
- Learning will be by self based on provided Online links, u-tubes , literature etc. Senior personnel would be available for some guidance.
- They would then be consulting with customers ( typically Govt., PSU,SME and corporates in Delhi NCR) to showcase how these solutions could enhance productivity, performance, security of businesses
- Aid implementation of the solutions at client site
- Ensure client comfort and ease of use of deployed solutions
- Compare and upsell complementary solutions to those already existing at client locations
- NO CODING will be required in the job profile
•Candidate should have basic communication and good convincing power.
•Candidate should be comfortable with calling.
•Lead generation, Ability to work in a team or individually as and when required.
•Outstanding problem solving skills.
•Have great interpersonal skills.
•Candidate should have strong organizational skills.

Requirements:
- Academic degree (BE / MCA) with 3-10 years of experience in back-end Development.
- Strong knowledge of OOPS concepts, Analyzing, Designing, Development and Unit testing
- Scala technologies, AKKA, REST Webservices, SOAP, Jackson JSON API, JUnit, Mockito, Maven
- Hands-on experience with Play framework
- Familiarity with Microservice Architecture
- Experience working with Apache Tomcat server or TomEE
- Experience working with SQL databases (MySQL, PostgreSQL, Cassandra), writing custom queries, procedures, and designing schemas.
- Good to have front end experience (JavaScript, Angular JS/ React JS)

- Plan and execute strategies to increase lead generation, sales through the use of innovative means, database analytics and team management and monitoring.
- Plan and test databases to ensure Tele Sales team has good database at all the times.
- Setting and Meeting sales performance targets.
- Ensure tele sales team is adequately trained on software & processes and the same are followed diligently, including DNC rules without fail.
- Monitor and train the team.
- Supervising Tele calling to persuading customers to become Members as per approved scripts and objections. Monitoring random calls to improve quality minimize errors and track operative performance. At 25% of all Sales must be closed by this Position.



