Food Videographer

About the Company

iTech India is a premier digital transformation services organization established in 2003. With over 21 years of operations, we have achieved significant milestones by serving a diverse range of domestic and international clients. Our team of over 400 employees operates from multiple locations. Our mission is to drive the success of our clients by delivering innovative solutions and exceptional service. We specialize in providing end-to-end digital transformation services that enable businesses to leverage cutting-edge technologies and optimize their operations. Our expertise spans across various domains, including software development, IT consulting, data analytics, and more. Join us at iTech India, where we are committed to making a difference through technology and innovation.

About the Role:

We are looking for ambitious sales professionals to join our team. The Inside sales executive is responsible for bringing clients onboard in the US Market. They will be creating visibility through high volume of Lead Generation, cold calling, targeted email campaigns and networking.

Key Responsibilities:

• Understand offerings clearly to effectively communicate with prospects and result oriented and aggressive.
• Know and understand the assigned territory.
• Validate and Manage assigned Target Accounts on CRM.
• Effective Prospecting (via cold calling, inbound calls, emailing, and networking).
• Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up).
• Good Knowledge of tools like LinkedIn Sales Navigator, ZoomInfo & other tools.
• Qualify by BANT (Budget Authority Need & Time).
• Present value prop over telecon and web sessions to Leaders as per the account profiling.
• Engage the Sales team / Support Team as and when needed.
• Working with internal teams to get SOW/Proposals in line with client discussions Negotiation/Closure.
• Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities.
• Strives to meet or exceed Lead targets on a daily, weekly, monthly, and quarterly basis.

Key Requirements and Skills

• A bachelor’s degree in Sales and Marketing or an MBA with Sales and Marketing Specialization.
• 2 - 5 years’ experience in IT Services Sales for International markets.
• Excellent communication skills (especially engaging customers over the phone and email).
• Organized, disciplined, and a Hunter by choice.
• Key Skills: Business Development, Inside Sales, International Sales, and Sales

The Incident Response Senior Principal Analyst leads a team of experts with diverse skill sets across areas such as Security Operations Center (SOC), Forensics, and other applicable technical Subject Matter Expert (SME) resources. The IR Senior Principal Analyst is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The IR Senior Principal Analyst is also responsible for developing and sustaining strong relationships with our clients, and client’s counsel to ensure the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. The incumbent of this role should display a strong foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute the responsibilities associated with this role.  

ROLES AND RESPONSIBILITIES

• Supports the management of the technical aspects from client setup and kickoff to supporting the reporting process.
• Co-leads project scoping calls to accurately collect information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. Responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful engagement delivery.
• Organize and maintain an inventory of requests sent to the client to include at a minimum public IP ranges, requested information (including systems for collection), collected logs, systems Skadi or full systems, and any other requested made of the client by Arete or counsel.
• Works directly with the client and other Arete team members to preserve and collect artifacts for forensic analysis.
• Engages in communications with the TA for negotiation and recovery of decryption keys or manages the ransomware specialist team.
• Ensures deadlines are met and timely update meetings are established with client and counsel.
• Responsible for quality control over the budget of engagement and proactively identifying the need for addendums for engagements. Discusses with counsel before provided addendum.
• The main point of contact who manages and participates in all communications with the client and client’s counsel during the engagement. Assists with the development of communications.
• Supports the management and coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks. 
• Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.
• Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.
• Co-manages restoration team when engaged with the client for recovery of systems, data collection, and SentinelOne (S1) deployment.
• Partners with the Forensic Lead to coordinate additional data collection requests pertinent to the investigation.
• Communicates in tandem with the Forensic Lead relevant findings to the client during the investigation.
• Designs and executes a strategy to install S1 and live response data within the SLAs set by Arete.
• Manage the SOC for accurate reporting of S1 metrics from threats to checked-in systems based on the need from the client.
• Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product. 
• Organizes the updates for client and counsel and acts as the "quarterback" for leading update calls when prompted by counsel; maintains an organized and methodical approach for providing updates from negotiations, system restoration, data collection forensics, and closeout. Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.
• Can troubleshoot instability issues within infected operating systems and stabilize the system for continued recovery.
• Cross trains across the IR services within SOC, IR Lead, Forensics, and Restoration.
• Supports peers and IR Directors within the engagement lifecycle. Familiarizes oneself with the negotiation tactics and communications with threat actors.

• Other duties as assigned.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified. 

SKILLS AND KNOWLEDGE

1. Experience delivering consulting engagements in a fast-paced environment
2. Experience leading scoping calls
3. Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering
4. Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations
5. Knowledgeable of collection methodologies and tools.
6. Comfortable working within various OS including Windows, Linux, and OSX
7. Organized communications and notes
8. Communicates clearly and concisely
9. Generally knowledgeable of the multiple services that comprise an IR investigation
10. In-depth knowledge of the ransom negotiation process and details it accordingly to clients

• Good experience in AWS services like Elastic Compute Cloud(EC2), IAM, RDS, API Gateway, Cognito, etc.
• Using GIT, SonarQube, Ansible, Nexus, Nagios, etc.
• Strong experience in creating, importing and launching volumes with security groups, auto-scaling, Load Balancers, Fault-tolerant
• Experience in configuring Jenkins job with related Plugins for     Building, Testing, and Continuous Deployment to accomplish the complete CI/CD.

Position 

Position Title: Tele sales Executive

Location: Mumbai. 

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

• Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
• To utilize inbound/outbound calls to cross-sell & up-sell products/services
• To share and record accurate information of communication with customers to update database
• Answer questions regarding products/services to ensure customer satisfaction 
• Ask relevant questions to understand customer requirements.
• Develop and sustain relationships with customers to encourage repeat business.
• Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

• Proven experience working as a telesales executive or customer service role
• Proven track record of successfully meeting sales targets preferably over the phone
• Good knowledge of relevant computer programs and telephone systems
• Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

• Strong analytical and problem-solving skills.
• Strong negotiation and consultative sales skills.
• Growth and aggressive delivery, targets-oriented mind-set
• Ability to deliver in high pace environment
• Strong organizational skills 
• Excellent communication and customer service skills.

What do we offer?

• Attractive salary & performance-linked bonuses 
• Health Insurance benef
• Fun, casual & flexible work environment
• Entrepreneurial, forward-looking, growth-driven & open work culture

JOB DESCRIPTION