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Field Deployment Engineer (Customer Integrations)
Field Deployment Engineer (Customer Integrations)
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Field Deployment Engineer (Customer Integrations)

Anubhav Kumar Rai's profile picture
Posted by Anubhav Kumar Rai
2 - 5 yrs
₹4.2L - ₹6L / yr
Bengaluru (Bangalore)
Skills
Integration
API
Data management

Field Deployment Engineer (Customer Integrations)

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Why this role exists

Most enterprise AI deployments fail not because the tech doesn’t work—but because they never go live fast enough.

We are solving that.

This role exists to ensure that every signed deal becomes a live, production-grade deployment in weeks—not months.

What you’ll do

This is not a support or integration role.

You will operate like a Forward Deployed Engineer — owning delivery end-to-end.

1. Own deployments from SOW → go-live

  • Deploy integrations across insurers like HDFC Life, SBI Life, ICICI Prudential Life Insurance
  • Deliver first successful interaction within 15 days of SOW signature
  • Work directly in live enterprise environments (not sandbox demos)

2. Reduce time-to-value aggressively

  • Take deployment timelines from 90 days → 30 days within 6 months
  • Identify bottlenecks across:
  • APIs
  • Data availability
  • Customer dependencies
  • Internal workflows
  • Fix systems — don’t escalate problems

3. Build the integration playbook

  • Standardize deployments across:
  • Policy admin systems (LifeAsia, Ingenium)
  • CRM platforms like Salesforce
  • Telephony systems like Exotel
  • Create reusable templates, connectors, and workflows
  • Ensure every deployment becomes faster than the last

4. Work on real enterprise systems

  • Active accounts include:
  • Chola, Generali, TVS Finance, Home Credit, Brigade, DLF, Jaro, Delhivery
  • Handle:
  • Incomplete APIs
  • Legacy systems
  • Integration edge cases
  • Own resolution end-to-end

5. Translate business → production systems

  • Understand use cases like:
  • Renewals / persistency
  • Claims servicing
  • Sales and onboarding workflows
  • Convert requirements into:
  • Working integrations
  • Live agent workflows
  • Production-ready systems

What success looks like

  • Deployments go live in ≤ 15 days
  • Time-to-first-interaction becomes predictable and repeatable
  • Integration effort reduces with each new customer
  • Customers see real value in weeks, not quarters

Who you are

  • You have 2-5 years of experience building or integrating systems
  • Comfortable working with APIs, CRMs, and backend systems
  • You don’t wait for perfect specs — you figure things out and ship
  • You think in systems and outcomes, not tickets
  • You are comfortable being customer-facing and accountable

What will make you stand out

  • Experience with enterprise systems (insurance / fintech / CRM)
  • Built integrations across multiple systems
  • Reduced deployment timelines in previous roles
  • Can debug across layers: API → infra → workflow → user experience

Why join

  • You will work on real enterprise deployments from Day 1
  • Your work directly impacts revenue realization and go-live success
  • You will help build the deployment engine of an AI company
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Agentic Universe

Founded :
2022
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Agentic Universe - AI Agents that run outcomes for your teams
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Company social profiles

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