Job Title/Designation:
Executive Assistant for CEO /Directors
Job Description:
The Executive Assistant to the CEO is responsible for providing comprehensive support to the CEO, Board of Directors, and Executive Team. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
- Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Act as a liaison and provide support to Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of Board Secretary. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters.
- Work on creating and implementing business strategy for business growth and transformation projects while working closely with CEO.
- Ensure readiness with timely & quality output (presentations / data analytics) for all internal & external requirements/reviews
- Prepare informative Reports for decision-making.
- Preparation of executive summaries of meeting and proposals.
- Develop a good understanding of business
- Analyzing competition and market trends
- Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature.
- Prioritize and determine the appropriate course of action, referral, or response, exercising judgment to reflect the CEO’s style and organization policy.
- Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.
- Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.
- Work with the Executive Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships.
- Provide hospitality to all guests and help to create a welcoming environment.
- Invest in building long-lasting relationships both externally and internally.
Candidate Profile:
SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING QUALIFICATIONS:
- 3- 7 years of experience in EA profile
- Strong ability to execute work with a diversity, equity, and inclusion lens.
- Significant executive support experience, including supporting C-level executives
- Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
- Technical proficiency and problem-solving skills related to: IT infrastructure; IT support and troubleshooting; and cloud-based environments (web-based applications).
- Decent verbal and written communication skills.
- Exceptional organizational skills and impeccable attention to detail.
- High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, and funded partners.
- Make appropriate, informed decisions regarding priorities and available time.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Able to maintain a high level of integrity and discretion in handling confidential information.
- Excellent judgment is essential.
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Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
About Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
What Makes You A Good Fit :
- You are passionate about technology and software development
- You are continuously experimenting and learning more
- You love solving problems and digging into complex problems
- You believe in taking decisions as close to the product and technical expertise as possible.
- You believe in creativity, trying new things and learning from your mistakes.
- You believe in sharing insights and helping one another to build an even better user plan.
Key Skills Required:
- 3-8 years of Experience in Java Product Development.
- Good understanding of MYSQL.
- Practitioner of clean code and SOLID principles
- Exposure to GIT and Maven
- Good verbal and written communication skills
- Understands different major language paradigms (Object Oriented and Functional)
- Understanding and Experience with Multi-Threaded Applications
- Prior Experience in a SAAS Product company is a Plus
- Experience with Managing Team is a plus
Educational Background:
- Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.
Why You Should Join Rezo.AI
- You will be surrounded by Passionate Team Members with Exposure to Product Building
- You will be learning About various Product Development Cycles
- Big Career Opportunities
- Learning by doing
- The Opportunity of Innovation
- Recognition
- Enhanced Responsibility and Team Management
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/">https://rezo.ai/ for more information
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Familiarity with newer specifications of EcmaScript as well as HTML and CSS
● Experience with data structure libraries (e.g., Immutable.js)
● Working knowledge and integration knowledge with RESTful APIs
● Knowlegde of websockets implementation is a must.
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Ability to understand business requirements and translate them into technical requirements.
● A knack for benchmarking and optimization
● Familiarity with code versioning tools {such as Git}
● Added advantages if you have working knowledge of AWS
About Company
‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to develop the life-skill of managing the entire money management equation digitally, because the future of money is digital. We recognize the importance of reinforcing good behaviour, habits and skills from a young age.
Job Description
We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
- Total Experience: 2 to 5 Years
- Notice Period: 30-45 Days
- Preferred Location: Delhi NCR
- Role: Full Stack Developer
- Industry Type: Ed-FinTech
- Employment Type: Full Time, Permanent
- Role Category: Software Development
Responsibilities
- Architect, build and maintain excellent React Native applications with clean code.
- Implement pixel perfect UI's that match designs.
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
- Setup/configure CI/CD pipeline leveraging AWS native services or traditional tools (e.g. Jenkins, GitHub, Artifactory, SonarQube, etc)
- Deploy applications on AWS platform leveraging AWS platform services like EC2, EBS, S3, CodeArtifact etc
- Integrate third-party API's.
- Write unit and integration tests.
- Release applications to IOS and Google Play stores.
- Work with native modules when required.
- Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.
Skills And Qualifications
- 2+ years of professional experience working with React Native.
- Experience working with Swift, Java required.
- Meaningful experience working on large, complex systems.
- Ability to take extreme ownership over your work.
- An understanding of React Native best practices and a commitment to following them.
- Ability to work through new and difficult React Native issues and contribute to libraries as needed.
- Working with Agile framework especially is necessary
- Organizational and leadership abilities
- Excellent communication skills
- Problem-solving aptitude
Education
B.Tech/B.E./MCA or Equivalent
Making things simple is the most challenging task and that’s what we love to do at Xpresslane. We are an ambitious start-up built by IITM, IIMB and BITS Pilani grads, backed by VCs and Angel investors. We are currently growing rapidly in the market with more than 100 D2C brands and more tech products in the pipeline.
Xpresslane allows online shoppers to complete their purchases within seconds. No passwords, no CAPTCHA, you won't need to fill in your details every time you buy online with Xpresslane checkout. By integrating our plugin, websites can provide one-click checkout to their users, enhancing the online shopping experience at an entirely new level.
We are looking for individuals comfortable in building things from scratch and interacting with founders/entrepreneurs. Exposure to SAAS/tech industries will be a plus.
Key Responsibilities:
- Own customer relationship end to end and maintain ongoing conversation with the clients for continuous feedback
- Establish processes for reducing integration timelines and increasing transparency
- Maintain an advisory role in helping customers get more value from Xpresslane products
- Upsell and cross-sell new product features/products from Xpresslane
- Collaborate with all departments in identifying right solution for customer concerns
- Track the customer conversion metrics
- Maintain high levels of customer satisfaction
Requirements
- 2-4 years of experience in communications, marketing, sales, account management, or customer success
- Bonus - experience working with eCommerce sector
- Excellent interpersonal and communication skills to work across functions in and outside the company
- Self-starter and multi-tasker
- Should be a Backend Developer - Python only
- Should be MCA/B.Tech IT
- Should have Database Knowledge
- Should have DJango Knowledge
- Writing effective, scalable code
- Good Communication
Years of Experience:- 1.5+
Qualification:- BE Computer Engineering/MCA
Industry:- Software
Location:- Andheri
JOB ROLE-
Technical Recruiters - US Staffing (Night Shift).
Having experience with Banking & Finance clietnts
Sourcing and screening potential IT candidates from effective usage of Internal Systems.
Hiring candidates for US Clients .
Postings vacancies on portals and Networking within time frame.
Screening candidate as per required details, matching IT resources.
Based on technological skills, rates and location preferences from the available pool of Resources.
Desired Candidate Profile
Very good communication skills
should be presentable and has to have technical knowledge.
EXP - 5-6yrs
Budget- 5LPA