Escalation Specialist

Location :Rabale

Experience : fresher or 6 M

Salary: 12K to 13K in hand

Roles and responsibilities 

Assembling, arranging, and getting ready papers, materials, and data for data input.

Doing research to gather data for missing papers and materials.

Converting paper or voice recordings into digital documents.

Checking the accuracy of all documents and information, and notifying the supervisor of any mistakes or discrepancies.

Establishing frequent backups and digital databases to store data.

Maintaining databases, archives, and filing systems up to date.

Database monitoring, review, and error or consistency correction.

Creating and exporting spreadsheets, documents, and data reports as necessary.

Completing administrative activities such as filing, monitoring office supplies, scanning, and printing as required.

Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!   

Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:  

Why Benison Tech?   

We have a partial acquisition from one of the biggest names in the world (well we can’t name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.  

Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.  

Benison Tech has a consistent history of demonstrating growth through innovation time and again.   

We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:    

What you will be working on: 

• Key contributor for developing product strategies and features. 
• Software development for industries leading SaaS platform 
• You will be involved closely in planning, designing, integration of client requirements. 

• You will be working with one of the leaders in data resiliency and data protection. 

Here are some technical skills require:  

• Independently own features and create feature test plans/strategies based on development and feature completion milestones.   
• Identify quality assurance process bottlenecks and suggest actions for improvement.   

• Design automation framework for automating feature tests.   
• Participate in test cases, test plans, s and code reviews.  
• Resolve functional queries coming from other business units such as support, escalation, product management, etc.   
• Participate in bug trailing, tracking quality assurance metrics.  
• Hands-on experience with Python-Selenium or Cypress, will be preferred.   

• Familiarity with Test Management systems like XRay and bug tracker like JIRA tools.  

What we expect from you:    

• 3-10 Years of relevant experience in QA Automation.   
• Expert at test automation, creating test plans, test strategies for testing multiple product modules   

• Should be able to quickly analyze failures and trace back to issues in the product or the automation suite.  
• As a Software Development Engineer in Test you should be an expert at test automation for APIs as well as UI, creating test plans and test strategies for testing product features.  
• You will guide and mentor junior team members by reviewing their automation code and test cases to ensure good coverage and quality of a feature  
• Resolve functional queries coming from other business units such as support, escalation, product management, etc.  
• Be a quick learner and be open to working on new technologies if needed.    

• Excellent team player with strong verbal & written communication skills.    
• Be able to step up when the situation demands such as meeting deadlines and critical production issues.    
• Propose changes or enhancements to the framework for enabling new feature tests.  

 Few Skills which will add brownie points to your role  

• Working knowledge of Dockers and Kubernetes will be an advantage   
• Awareness of general manual and automation concepts and all types of testing methods  
• Knowledge of the Backup or Storage domain will be an advantage.  

If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:  

Work Culture and Benefits    

• Competitive salary and benefits package  
  (H1-B which means a chance to work onsite out of India)   
• A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary.         
• Opportunity to work with cutting-edge & challenging technologies including legacy tech.      

• Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.         
• Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!   
• Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)  
• Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.  
• And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.  

Still not satisfied, and want more proof?  

Head to our website https://benisontech.com/">https://benisontech.com to learn more.  

We’re looking for an experienced Inside Sales Specisalist to fuel growth at Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

🙋‍ The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill.
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are very punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

💻 Responsibilities:

• “Get the sale” using various customer sales methods (cold calling, presentations etc)
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

✅ Must Haves:

• 1 years+ of sales experience/strong drive to make a career in inside sales
• Proven inside sales experience
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Hubspot or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Self-motivated and driven
• Able to work independently
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

🤙 What's the interview process like? 

Yes, we do have a process, and it’s simple.

Step 1: You apply for the job.
Step 2: Quick intro call with one of the founders.
Step 3: A round where we evaluate your assignment along with you.
Step 4: One round of interviews to gauge if you are a good culture fit. Step
5: Job Offer (contingent on the above steps).
Step 6: Welcome to the Quoality! 🙂

So, think we’re a good fit? Then let’s roll.🤘

About 1K

1K is an early-stage start-up building India’s first network of small-format stores (kiranas) for smaller towns through an integrated offline-online immersive experiential model. We have started off with the aggregation of kiranas, developing a franchise network for the delivery of daily necessities. We plan to build on the entrepreneurial spirit and underutilized real estate pockets hiding in India’s smaller towns and fuel Bharat’s growth through them. We are funded by Info Edge Ventures, Falcon Edge, and Kae Capital.

At 1K, our objective is to build technology that serves the needs of our customers with utmost satisfaction. To help us in doing so, we are looking for an experienced product manager to own the full lifecycle of product development from conception through release. An ideal candidate should have a keen eye for gaps in consumer product offerings and the innovative mindset to fill them. You should have experience in guiding cross-functional teams in the successful creation of products that improve consumer experience and grow market share.

You'll be responsible for developing android applications for managing various working aspects of e-commerce, warehousing & supply chain systems while playing a critical role in the design, planning, development, and deployment and help develop best practices for future development.

Responsibilities:

• Developing, releasing, and maintaining native Android Applications and oversee mobile application development efforts
• Deliver across the entire app life cycle, design, build, code review, deploy, test, release to app stores and support
• Working directly with developers and product managers to conceptualize, build, test, and release products
• Carefully evaluate the technical trade-offs of every decision
• Work on bug fixing and improving application performance.
• Good to have experience in designing, implementing, and maintaining complex mobile applications
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies
• Solid understanding of UI Design practices

Requirements:

• 3+ years of hands-on experience in writing and deploying production quality code.
• Familiarity with test-driven development (TDD)
• Familiarity with CI/CD
• Great understanding of Android development
• Solid understanding of MVI/MVP/MVVM architecture.
• Expertise in Kotin with solid OOD principles, design patterns, dependency injection (Hilt/Koin/Dagger)
• Good grasp of algorithms, memory management, and multithreaded programming
• Hands-On experience with Android’s debugging, unit/UI ­testing, memory, and performance optimization tools.
• Awesome to have exposure working in startups.
• Great people skills!

Skills:

• Experienced in C# MVC ASP.Net, Net
• Should have good knowledge in JavaScript, SQL, RDBMS Concepts and Microsoft .NET
• Framework, practical implementation of Object Oriented Concepts, N-Tier Architecture
• Development and understanding of JSON, XML, SOAP.
• Good hands-on coding skills in Java Script, Ajax, C#, ASP.Net, ADO.Net, jQuery.
• Knowledge of working Android iOS mobile development would be added advantage
• Good communication and analytical skills are must.
• Candidates with experience will be preferred.

Primary Roles and Responsibilities:

• Participate in requirements analysis.
• Collaborate with internal teams to develop software design and architecture.
• Candidate should be able to write clean, scalable code using C#.
• Revise, update, refactor and debug code.
• Test and deploy applications.
• Resourcefulness and troubleshooting.
• Good analytical and problem solving skills.

About the Role

The Dremio India team owns the DataLake Engine along with Cloud Infrastructure and services that power it. With focus on next generation data analytics supporting modern table formats like Iceberg, Deltalake, and open source initiatives such as Apache Arrow, Project Nessie and hybrid-cloud infrastructure, this team provides various opportunities to learn, deliver, and grow in career. We are looking for technical leaders with passion and experience in architecting and delivering high-quality distributed systems at massive scale.

Responsibilities & ownership

• Lead end-to-end delivery and customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product
• Lead and mentor others about concurrency, parallelization to deliver scalability, performance and resource optimization in a multithreaded and distributed environment
• Propose and promote strategic company-wide tech investments taking care of business goals, customer requirements, and industry standards
• Lead the team to solve complex, unknown and ambiguous problems, and customer issues cutting across team and module boundaries with technical expertise, and influence others
• Review and influence designs of other team members 
• Design and deliver architectures that run optimally on public clouds like GCP, AWS, and Azure
• Partner with other leaders to nurture innovation and engineering excellence in the team
• Drive priorities with others to facilitate timely accomplishments of business objectives
• Perform RCA of customer issues and drive investments to avoid similar issues in future
• Collaborate with Product Management, Support, and field teams to ensure that customers are successful with Dremio
• Proactively suggest learning opportunities about new technology and skills, and be a role model for constant learning and growth

Requirements

• B.S./M.S/Equivalent in Computer Science or a related technical field or equivalent experience
• Fluency in Java/C++ with 15+ years of experience developing production-level software
• Strong foundation in data structures, algorithms, multi-threaded and asynchronous programming models and their use in developing distributed and scalable systems
• 8+ years experience in developing complex and scalable distributed systems and delivering, deploying, and managing microservices successfully
• Subject Matter Expert in one or more of query processing or optimization, distributed systems, concurrency, micro service based architectures, data replication, networking, storage systems
• Experience in taking company-wide initiatives, convincing stakeholders, and delivering them
• Expert in solving complex, unknown and ambiguous problems spanning across teams and taking initiative in planning and delivering them with high quality
• Ability to anticipate and propose plan/design changes based on changing requirements 
• Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
• Passion for learning and delivering using latest technologies
• Hands-on experience of working projects on AWS, Azure, and GCP 
• Experience with containers and Kubernetes for orchestration and container management in private and public clouds (AWS, Azure,  and GCP) 
• Understanding of distributed file systems such as  S3, ADLS or HDFS
• Excellent communication skills and affinity for collaboration and teamwork