Escalation Specialist

We are looking for a dynamic, target-driven Admissions & Sales Specialist to join our Admissions Team. This role is perfect for someone who enjoys speaking with people, understanding their learning needs, and helping them choose the right music course. If you have a flair for sales, love music, and thrive in a fast-paced environment — we want to hear from you!

Location: Onsite – Bangalore

Work Schedule: Selected candidates would need to be flexible with timings

Experience Required: 1-2 Years

Industry: Education / Music / E-learning

Engagement: 

Option 1 - Full-time. As per office timings

Option 2 - weekends - as a part time employee with compensation in commissions

Skills/Qualifications:

• Excellent verbal and written communication skills in English
• Strong interpersonal skills with a proactive approach to learning
• Highly motivated and persistent in converting leads into enrollments
• Adept at understanding and addressing client needs with a customer-centric approach
• Proficient in Word, Excel, and similar spreadsheet tools; quick to adapt to new software
• Ability to work effectively both independently and as part of a team

Requirements:

• Bachelor’s degree in any field (Education, Marketing, or Communications preferred).
• Prior experience in admissions, sales, counselling, or customer service.
• Strong interpersonal and communication skills (verbal and written).
• Passion for music and education is a plus.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Google Workspace and CRM software.

Responsibilities:

• Handle inbound and outbound calls, addressing inquiries from prospective students interested in Shankar Mahadevan Academy’s online courses.
• Conduct 80-100 calls per day, engaging potential students with professionalism and enthusiasm.
• Effectively communicate course offerings, guiding students toward the best program based on their interests and goals.
• Follow up promptly via phone, chat, and email to nurture leads and ensure a seamless enrollment experience.
• Maintain accurate records of admissions and provide regular updates to the Admissions Manager.
• Consistently meet and strive to exceed monthly enrollment targets.

Why Join Us?

• Be part of a globally recognized music academy.
• Work in a creative and inspiring environment.
• Opportunities for career growth and professional development.
• Competitive salary and performance-based incentives - you convert more, you make more

Power BI Analyst – EdTech (UAE Market)

📍 Location: Bangalore (Onsite)

🕔 Working Days: 5 Days

🏢 Industry: EdTech – Professional Training & Certification Programs

🌍 Market Focus: UAE

About Us – Learners Point

Learners Point Academy is a leading professional training institute in the UAE, empowering working professionals and organizations through globally recognised certification programs such as CMA, PMP, ACCA, CIA, and other corporate training solutions.

With a strong presence in the UAE market, we specialise in career-focused education, enterprise workforce development, and high-impact learning solutions designed to drive measurable professional growth.

As we expand our analytics capabilities, we are looking for a skilled

Power BI Analyst to support business intelligence and data-driven decision-making across our Professional Training Programs.

Role Overview

The Power BI Analyst will be responsible for transforming business, learner, and sales data into actionable dashboards and reports that enhance performance tracking, learner engagement, and revenue optimisation.

Key Responsibilities

• Design, develop, and maintain interactive dashboards using Microsoft Power BI
• Develop advanced reports using DAX, data modelling, and Power Query
• Analyze training program performance (enrollments, retention, completion rates, revenue)
• Build KPI dashboards for:
• Sales & Reactivation Team
• Academic & Training Team
• Leadership & Management
• Extract and manage data using SQL from databases and CRM systems
• Automate reporting processes and ensure data accuracy
• Translate business requirements into technical BI solutions
• Present insights through clear and compelling data storytelling

Required Technical Skills

• Strong experience in Power BI (Desktop & Service)
• Proficiency in:
• DAX (Measures, Time Intelligence)
• Data Modeling (Star & Snowflake Schema)
• Power Query (ETL)
• Good knowledge of SQL
• Advanced Excel (Pivot Tables, Power Pivot, Lookup Functions)
• Experience integrating data from CRM, LMS, or ERP systems

Industry-Specific Requirements (EdTech Focus)

• Understanding of:
• Learner engagement metrics
• Course completion & drop-off analysis
• Revenue per program
• Student retention analytics
• Experience working with Professional Certification Programs is an added advantage
• Familiarity with UAE market reporting standards preferred

Preferred Skills

• Exposure to Azure Data Services
• Dashboard design best practices
• Ability to manage large datasets
• Strong analytical mindset with business understanding

Soft Skills

• Strong communication & stakeholder management skills
• Business-oriented thinking
• Problem-solving mindset
• Attention to detail

Experience & Qualification

• Bachelor’s Degree in Computer Science, Data Analytics, Statistics, or related field
• 2–8 years of experience as a Power BI / Data Analyst (EdTech preferred)
• UAE or GCC market exposure is a plus

Job Responsibilities

• .Net framework
• C#
• SQL Server
• HTML
• CSS
• jQuery
• Javascript
• API web integration
• Mobile Application experience will be an added advantage

Required Candidate Profile

• Candidate needs to have good communication skills
• Ready to learn new technologies
• Candidates need to have good analytics skills
• Problem-solving skills
• Effectively communicate with team members

Perks and Benefits

• Day Shift
• Saturdays WFH
• Provident Fund
• Health Insurance
• Employee engagement activities

• We are looking for : Data engineer
• Sprak
• Scala
• Hadoop

We are looking for a talented product engineer to facilitate the design and manufacturing of our next line of exciting products. As a product engineer, you will be working closely with the design team to create industry-relevant products that meet company specifications. You will also be required to design and oversee the product manufacturing process to ensure that our products meet state safety requirements.

To ensure success as a product engineer, you should have excellent analytical and design skills, good working knowledge of design software, and advanced troubleshooting skills. A top-notch product engineer should be able to transform ideas into high-end products that perfectly meet the needs of our customers.

• Meeting with the development team to discuss product ideas.
• Analyzing market and industry product trends.
• Determining product feasibility costs and return on investments.
• Developing design ideas based on customer interests, budgets, and market research.
• Creating rough product designs using sketches and computer software.
• Conducting theoretical testing on design models.
• Creating full product designs and specifications using computer software modeling techniques.
• Selecting product materials and designing the product manufacturing process.
• Overseeing production and ensuring that products conform to market specifications and safety regulations.

• Bachelor’s degree in mechanical engineering or a similar field.
• Previous experience working as a product engineer.
• Advanced analytical and design skills.
• Excellent written and verbal communication skills.
• Knowledge of industry and market trends.
• Ability to visualize theoretical models and design ideas.
• Good project management skills.
• A keen eye for detail.

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming.

- Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

- You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

- Develop new user-facing features.

- Build reusable code and libraries for future use.

- Ensure the technical feasibility of UI/UX designs.

- Optimize application for maximum speed and scalability.

- Assure that all user input is validated before submitting it to the back-end.

- Collaborate with other team members and stakeholders.

Skills And Qualifications :

- Good understanding of Angular 6+ or React.

- Proficient with JavaScript and jQuery.

- Proficient understanding of web markup, including HTML5, and CSS3.

- Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS.

- Proficient understanding of cross-browser compatibility issues and ways to work around them.

- Proficient understanding of code versioning tools, such as Git and Bitbucket.

- Good understanding of SEO principles and ensuring that application will adhere to them.

- Excellent verbal communication skills.

- Good problem-solving skills.

- Knowledge of software development methodologies like Agile, waterfall, and tools like Jira.

• Good experience with Objective-C/Swift and iOS SDK.
• Good working knowledge in Cocoa Touch.
• Experience with memory management and caching mechanisms specific to mobile devices.
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text.
• Experience in Payment gateway integration in mobile apps is a big plus.
• A portfolio of iPhone apps in the app store is a plus.
• UI & UX experience
• Locations and Map API's
• Design and build iOS mobile applications.
• Collaborate with cross-functional teams to analyze, design, and ship new features.
• Fully responsible for mobile app development in the team.
• Implement new technologies to maximize application performance Job Requirements.
• Job Type: Full-time, Ready to join office.
•  

• Have thorough knowledge of PHP, JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap
• Possess the ability in Angular js, React js
• Top-notch programming skills, ability to produce quality code that is maintainable, efficient, reliable and secure.
• Development of APIs as required. Rest or Soap API integration.
• Strong knowledge of MVC is required
• Must Know Framework like Laravel, CodeIgniter, Cake Php, Yii
• Have experience in MySQL, MariaDB databases.
• Distributed version control and regular deployments.
• Have Good Communication skills.

• A positive attitude, willing to jump in and tackle new challenges.

• 1- 3 years of experience in technical writing

• coordination and collaboration with the internal teams and concered stakeholders