Escalation Specialist

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Education Group, is a dynamic hub of digital talent dedicated to redefining education for the future. Our passionate team focuses on delivering a fun, result-oriented, and innovative learning experience. By combining cutting-edge technology with flexible course structures, we empower learners from Grades 6 to 12+ to engage in education both online and offline. Our mission is to continuously improve and innovate to meet the evolving needs of our learning community.

About the Role

As an Academic Counsellor, you will be the face of Infinity Learn, guiding students and parents in leveraging our products for optimal learning outcomes. This role involves being an individual contributor in a high-performance, employee-oriented environment, driving Infinity Learn's vision of unique and impactful education.

Key Responsibilities

Sales Achievement:

• Drive sales growth through consultative outbound and follow-up calls with prospective students and parents.
• Build and maintain a robust sales pipeline, managing the sales process to closure.
• Consistently achieve and exceed monthly and quarterly revenue targets.

Client Engagement:

• Address objections, negotiate pricing, and generate sales revenue.
• Build long-term relationships with students and parents by providing excellent after-sales support.
• Conduct need analysis to recommend the most suitable programs.

Product Knowledge:

• Develop a comprehensive understanding of the company's offerings and effectively communicate their benefits to clients.
• Stay updated on industry trends, competitors, and new product launches.

Reporting & Collaboration:

• Maintain accurate records in the CRM and update progress regularly.
• Work closely with the marketing and operations teams to ensure smooth student onboarding.
• Provide regular feedback to management to improve sales strategies.

Desired Skills

• Strong sales acumen with a results-oriented mindset.
• Excellent communication and negotiation skills to build trust and rapport with clients.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM software and other sales tools.
• Comfortable with a 6-day work week.
• Strong presentation skills to deliver impactful demos.
• Ability to adapt to changing market conditions and client needs.

Qualifications

• Minimum 1 years of sales experience with a proven track record of achieving or exceeding sales targets and earning incentives.
• At least 1 year of experience in the K-12 EdTech industry.
• Familiarity with test prep products/services for the K-12 education sector is highly preferred.
• Bachelor's degree is required.

Working Conditions

• 6-day work week, with Monday as a fixed day off.
• Candidates must bring their own device.
• Flexible working hours with the possibility of hybrid/remote work in specific cases.
• Attractive incentive structure with performance-based rewards.
• Opportunities for career growth and professional development.

About Us : Signal Expert Global LLP is a Multi-National Company & involved in the business of providing Technical Analysis and research services in the Forex & Comex Global Market Since 2016. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

We are a leading Forex & Comex technical signal provider. With our full-fledged research operations, Signal Expert Global has proven itself as a company that produces and delivers highly accurate signals and recommendations.

Job Profile - Product & Process Trainer / Full Time / Permanent / Work From Office

Package - 3.00 Lacs to 4.8 Lacs per annum (In Hand)

Roles and Responsibilities :

• Prepare Training Module to conduct Product & Process Training, Soft SkillsTraining, Communication Skills Training, Sales Training, SOP Training ,Induction Etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language,culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
• Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
• Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
• Conduct Session on Compliance & Customer Satisfaction.
• You shall execute & perform all such duties that may be assigned to you from time to time and we reserve the rights to change these at our discretion.

Desired Candidate Profile :

• Excellent command on both English and Hindi Language(verbal and written)
• Graduate or Post Graduate, certifications are a plus
• Confident,Driven, Enthusiastic, and Innovative.
• Experience of training sales professionals preferably in financial industry
• Knowledge of Global Market. (Forex & Comex)

Key Responsibilities

• Data Architecture & Pipeline Development
• Design, implement, and optimize ETL/ELT pipelines using Azure Data Factory, Databricks, and Synapse Analytics.
• Integrate structured, semi-structured, and unstructured data from multiple sources.
• Data Storage & Management
• Develop and maintain Azure SQL Database, Azure Synapse Analytics, and Azure Data Lake solutions.
• Ensure proper indexing, partitioning, and storage optimization for performance.
• Data Governance & Security
• Implement role-based access control, data encryption, and compliance with GDPR/CCPA.
• Ensure metadata management and data lineage tracking with Azure Purview or similar tools.
• Collaboration & Stakeholder Engagement
• Work closely with BI developers, analysts, and business teams to translate requirements into data solutions.
• Provide technical guidance and best practices for data integration and transformation.
• Monitoring & Optimization
• Set up monitoring and alerting for data pipelines.
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JOB TITLE: Business Development Executive

EXPERIENCE: 5yrs

CATEGORY:  Software Sales (Product or Service)

LOCATION: Coimbatore

JOB DESCRIPTION:

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship

To be successful as a business development executive, you should attend networking events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients’ feedback to ensure that our products and services always exceed expectations.

Key Responsibilities:

 1. Client Acquisition: Identify, target, and engage potential clients in the finance and accounting sector to expand our client portfolio.

2. Market Research: Conduct thorough market research to identify emerging trends, competitive landscape, and potential business opportunities in the finance and accounting industry.

3. Strategic Partnerships: Collaborate with industry stakeholders, including financial institutions, accounting firms, and technology providers, to explore partnership opportunities and enhance our service offerings.

4. Sales and Revenue Growth: Develop and implement effective sales strategies to meet and exceed revenue targets. Build and maintain a strong sales pipeline, track progress, and report on key performance metrics.

5. Client Relationship Management: Cultivate and maintain strong relationships with existing clients. Understand their needs, provide exceptional service, and identify opportunities to upsell or cross-sell our products and services.

6. Proposal Development: Prepare and deliver compelling proposals, presentations, and product demonstrations to prospective clients, showcasing the value and benefits of our solutions.

7. Market Expansion: Develop and execute plans to expand our market presence in new geographic regions or segments within the finance and accounting industry.

8. Networking: Actively participate in industry events, conferences, and networking opportunities to establish a strong professional presence and generate leads.

9. Market Insights: Stay up to date with industry trends, regulations, and best practices to provide valuable insights to the organization and clients

JOB SKILLS:

Communication Skill

Analytical Skill

Negotiation Skill

Sales skill

MANDATORY:

Software sales (Product or Service)

COMPANY DESCRIPTION:

Vimishaitech, is a leading provider of IT solutions, software development, consulting services and Soft skills Training and Development. We have a proven track record of helping businesses find and hire the best talent to meet their specific needs. We understand the challenges businesses face when trying to recruit top talent in today's competitive market. That's why we offer comprehensive recruitment solutions designed to take the hassle out of the process and help you find the perfect employees for your company. Our service specializes in Soft skills training and development, equipping individuals with essential interpersonal skills like communication, teamwork, and leadership to enhance their professional success.

Regards,

HR Team

➢ Manage initial discovery calls with customers leads

➢ Understands Customer’s Business and keeping empathetic approach towards customers

➢ Building Trust and Transparency with Customers

➢ Go-getter attitude to close the lead

➢ Creating and delivering impressive presentation/demo to the customer

➢ Managing follow-up activities to ensure customer engagement

➢ Negotiating contracts

➢ Working on guidelines by senior level peer

➢ Gaining know-how expertise in the ERP Business Applications

➢ Preparing RFP/RFI as per the customers’ need

➢ Continuous efforts to achieve sales quotas

➢ Self upgradation through industry study and research

Validus is looking for Proactive React and React Native Developers.

• Do you want to be part of a team that creates tomorrow?
• Chance to be part of a fast-growing start-up and next success story?
• Want to enjoy a diverse work culture with benefits on health, lifestyle, financial security, and others?
• Want to implement elegant solutions to tomorrow’s industry challenges?
• Want to find and pursue your passion and purpose?
• Want to get an accelerated career progression?
• Care for a competitive base salary and equity?
• Assured of attractive perks and incentives?

Job Description

We are looking for highly Proactive React and React Native gurus. The candidate should be well versed in building high-performance web and mobile apps.

As a React / React Native developer, you will be responsible for building apps on the web and/or both IOS & Android. You need to collaborate with other developer and non-developer teams to ensure attractive web/mobile apps with compelling features.

Responsibilities

• Write code that people love to beg, borrow or steal.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms. You will have ample assistance from the UX team.
• Leverage native APIs for deep integrations with both platforms.
• Work with third-party dependencies and APIs
• Work with Redux architecture to improve the performance of the websites/mobile apps
• Work with tools, and apply methodologies that can proactively diagnose and fix bugs and performance issues.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Skills

• A complete understanding of the full mobile app development lifecycle right from prototyping
• Knowledge of type checking, unit testing, typescript, prop types, and code debugging.
• Experience working with REST APIs, document request models, offline storage, and third-party libraries
• Strong understanding of web technologies like JavaScript, HTML, and CSS
• Knowledge of user interface design and responsive designs
• Firm grasp of the JavaScript and variants including its nuances, ES6+ syntax, and the like
• Knowledge of both functional and object-oriented programming
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with all popular build tools, including developer productivity tools
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites like Jest or Mocha.
• Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.
• In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
• Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
• Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on

Other skills

• Strong knowledge of software development approaches, principles, and flows
• Experience working on large, complex web and mobile apps
• Ability to create and maintain smooth continuous integration and continuous delivery pipeline of React / React Native applications
• Understanding of React / React Native best principles and design aesthetics
• A positive mindset and continuous-learning attitude
• Stay updated with new updates, technologies, and news about React Native
• Ability to solve issues and contribute to libraries as and when needed
• Experience working in an agile development environment
• Strong verbal and written communication skills to communicate strategy
• Familiarity with modern front-end tools and building pipelines
• A collaborative approach to building apps and solving complex problems
• Attention to detail and problem-solving skills
• Client-focused approach with a goal of creating user-centric designs
• Good interpersonal, communication, and collaboration skills
• Ability to write clean, well-documented code that follows good coding practices.

Knowledge of Python, SQL Alchemy, FAST API, and Postgress will be a definite plus.

Work benefits

1. Vibrant work culture: Flexibility, Mobility, and Team diversity
2. Learn and grow: Excellent skill and personality development opportunities
3. Healthcare and Wellness programs
4. Medical and life insurance: Comprehensive insurance coverage
5. Wealth creation: Attractive ESOPS

Position : All India Head - Design 

Reporting to : Joint President

Location : Mumbai (BKC)

Job Purpose

• Creating functional and appealing features on Mobile and Web applications that enhance customer experience and user-friendliness and thereby result in growing the customer base and business revenues.

Key Deliverables

• Gathering and evaluating user requirements, designing elements and building navigation components in collaboration with the Product Team
• Illustrating design ideas using storyboards, process flows and sitemaps
• Designing graphic user interface elements, like menus, tabs and widgets
• Conceptualising and building the page navigation buttons and search fields
• Developing UI mockups and prototypes that clearly illustrate how the application will function and look like
• Preparing and presenting innovative ideas to internal teams and key stakeholders
• Identifying and troubleshooting UX problems 
• Conducting layout adjustments based on user feedback
• Conceptualising, developing and implementing style standards on fonts, colours and images

Qualifications & Experience

• Graduation in Design with a specialisation in Application Design or Strategic Design or Interaction Design or Product Design or Information Design or Customer experience (not Fashion Design and Graphic Design)
• 10+ years of relevant work experience 
• Proven track record in conceptualising and developing successful, high-quality Mobile and Web applications

Required Skills and Competencies

• Proven work experience as a UI/UX Designer 
• Portfolio of design projects
• Knowledge of wireframe tools like Wireframe and InVision
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills

Job Description :

- Bachelors/Masters degree in Computer Science, Computer Engineering or equivalent combination of technical education and experience.

- 8+ years of industry experience, including at least 4 years of hands-on testing and 2 years as a manager.

- Strong knowledge of QA methodology, Testing tools and Test Automation.

- Experience defining automation strategy and influence planning to achieve automation growth.

- Experience troubleshooting complex systems and root causing customer facing software issues.

- Experience with a number of different programming languages and test automation technologies.

- Problem-solving skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables.