
We're Hiring: Escalation Handling Cum Operations Executive
š Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana ā 121003
š Work Schedule: 6 Days a Week | 9:00 AM ā 6:00 PM š
š¢ About Us: Bikefixup.com
At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.
As we expand rapidly across India, weāre looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.
š¤Your Role: Escalation Handling & Operations Executive
In this role, youāll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. Youāll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.
š Key Responsibilities:
ā Handle escalated customer complaints with empathy, patience, and professionalism
ā Coordinate with mechanics, operations, and finance teams to resolve issues on time
ā Track, document, and close all escalations while ensuring customer satisfaction
ā Conduct root cause analysis (RCA) and suggest process improvementsĀ
ā Monitor service quality and ensure compliance with company standardsĀ
ā Support daily operational activities like scheduling, service tracking, and reporting
ā Share weekly/monthly reports of escalations and operational challenges with management
šÆ Who You Are:
āļø2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred)Ā
āļø Excellent communication skills (Hindi + English)Ā
āļø Strong problem-solving, negotiation, and conflict resolution abilitiesĀ
āļø Calm under pressure with the ability to handle angry/frustrated customers
āļø Basic knowledge of MS Excel/Google Sheets for reporting & trackingĀ
āļø Self-motivated, proactive, and a strong team player
š¼ Perks of Working with Bikefixup:
š± Opportunity to grow with a fast-scaling automobile service brand
šļø Direct involvement in ensuring customer satisfaction and operational excellence
š Attractive incentives & performance-based career growth
š Chance to build a career in customer experience & operations management

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- Observability: ELK (Elasticsearch/Kibana), Prometheus, Grafana, PromQL
- Automation: Java/Vert.x or Python (FastAPI), Shell/Bash, REST/SOAP APIs
- Cloud & Platform: Docker, Kubernetes, Kafka, Redis
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- Stakeholder Management & Cross-functional Collaboration
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- Agentic AI: LangChain, LangGraph, RAG, MCP
- LLM Integration & AI Frameworks
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Position Title : Senior Database Administrator (DBA)
š Location : Bangalore (Near Silk Board)
š¢ Work Mode : Onsite, 5 Days a Week
š¼ Experience : 6+ Years
ā±ļø Notice Period : Immediate to 1 Month
Job Summary :
Weāre looking for an experienced Senior DBA to manage and optimize databases like MySQL, MongoDB, PostgreSQL, Oracle, and Redis. Youāll ensure performance, security, and availability of databases across our systems and work closely with engineering teams for support and improvement.
Key Responsibilities :
- Manage and maintain MySQL, MongoDB, PostgreSQL, Oracle, and Redis databases.
- Handle backups, restores, upgrades, and replication.
- Optimize query performance and troubleshoot issues.
- Ensure database security and access control.
- Work on disaster recovery and high availability.
- Support development teams with schema design and tuning.
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- Collaborate with DevOps and Cloud (AWS) teams.
Must-Have Skills :
- 6+ Years as a DBA in production environments.
- Strong hands-on with MySQL, MongoDB, PostgreSQL, Oracle, Redis.
- Performance tuning and query optimization.
- Backup/recovery and disaster recovery planning.
- Experience with AWS (RDS/EC2).
- Scripting knowledge (Python/Bash).
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Good to Have :
- Experience with MSSQL.
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āShare Happiness Serve Happinessā
JOBĀ DESCRIPTIONĀ āMICEĀ EXECUTIVE
Job Code Grade
Reports to
:Ā MICE (Meetings, Incentives, Conferences, and Events) ExecutiveĀ : G-3Ā āAā
Department
: Managing Director / CEO
JOB OVERVIEW
We are seeking a dynamic and detail-orientedĀ MICE ExecutiveĀ to plan, coordinate, and manage corporate and group events for our restaurant chain. The ideal candidate will have 2-3 years of experience in event management, hospitality, or a related field, with strong organizational and communication skills to deliver exceptional experiences for our clients.
Key Responsibilities
ļ·Ā Event Planning & Coordination:
oĀ Plan and execute MICE events, including meetings, corporate gatherings, incentives, and conferences in collaboration with clients and restaurant teams.
oĀ Ensure seamless coordination of food and beverage services, seating arrangements, and venue setup.
ļ·Ā Client Engagement:
oĀ Act as the primary point of contact for clients to understand event requirements and tailor services accordingly.
oĀ Build and maintain strong relationships with corporate clients and partners.
ļ·Ā Vendor & Stakeholder Management:
oĀ Collaborate with internal teams and external vendors for event logistics, including decor, equipment, and entertainment.
oĀ Negotiate contracts and manage budgets effectively.
ļ·Ā Sales Support:
oĀ Work closely with the sales and marketing teams to drive MICE-related business.Ā oĀ Provide creative input for marketing materials and promotions targeted at MICE clientele.
ļ·Ā Quality Assurance:
oĀ Oversee event execution to ensure adherence to quality standards and guest satisfaction.Ā oĀ Handle last-minute changes or challenges efficiently while maintaining professionalism.
ļ·Ā Reporting & Documentation:
oĀ Maintain detailed records of events, client preferences, and feedback to improve future offerings.
oĀ Prepare post-event reports, including financial performance and client feedback summaries.
Qualifications
ļ·Ā Experience: 2-3 years of experience in event management, hospitality, or a similar role (restaurant experience is a plus).
ļ·Ā Education: Bachelor's degree in Hospitality, Event Management, or related fields preferred.
ļ·Ā Skills:
oĀ Strong organizational and time management skills.Ā oĀ Excellent verbal and written communication.Ā oĀ Proficiency in MS Office; familiarity with event management software is an advantage.Ā oĀ Ability to multitask and work in a fast-paced environment.
: Marketing
Description
We are seeking a highly skilled and motivated Interior Consultant to join our esteemed
furniture company. The ideal candidate will possess a profound understanding of interior
design principles and a strong passion for transforming spaces through innovative furniture
solutions. As an Interior Consultant, you will play a pivotal role in assisting clients in
creating functional and aesthetically pleasing environments that reflect their personal style
and needs. You will work closely with clients, assessing their requirements and preferences,
and providing expert advice on suitable furniture selections and layout configurations. Your
ability to visualize and articulate design concepts will be crucial in guiding clients through
the decision-making process. This position requires a blend of creativity, technical
knowledge, and exceptional customer service skills, as you will be responsible for ensuring a
seamless and enjoyable design experience for clients. Additionally, you will collaborate with
our dedicated team of designers and sales professionals to ensure successful project execution
and alignment with our companyās vision and standards. If you are passionate about interior
design and have a keen eye for detail, we invite you to apply and contribute to our mission of
enhancing living spaces through quality furniture solutions.
Responsibilities
Ā· Consult with clients to understand their interior design needs and preferences
Ā· Provide expert advice on furniture selection, placement, and design concepts
Ā· Create detailed floor plans and 3D visualizations to help clients envision their spaces
Ā· Stay current with industry trends and new products to inform clients about the best options
available
Ā· Collaborate with the sales team to facilitate the selection and purchase of furniture
Ā· Conduct site visits to assess spaces and provide personalized recommendations
Ā· Develop and present design proposals that align with client budgets and timelines
Requirements
Ā· Bachelorās degree in Interior Design, Architecture, or a related field
Ā· Proven experience as an interior consultant or similar role in the furniture industry
Ā· Strong knowledge of design principles, space planning, and furniture styles
Ā· Proficiency in design software such as AutoCAD, SketchUp, or similar tool
Ā· Excellent communication and interpersonal skills to effectively interact with clients
Ā· Ability to work independently and as part of a team in a fast-paced environment
Ā· Strong organizational skills and attention to detail to manage multiple projects
simultaneously
At ISA ERP, we develop highly inventive ERP and decision-support Software to enhance productivity and address the challenges faced by global manufacturers due to the dynamically changing market. We embrace an inquisitive mindset, provide freedom to experiment, and encourage the acquisition of new skills. This offer is only for those who would not spare any pains to grow, innovate, and derive satisfaction by contributing significantly.
- Ability to attract and hire top-notch Engineering talent for the organisation.
- Be responsible for the group's technical strategy and roadmap - creating success metrics in close collaboration with other groups across the organisation in executing initiatives in an agile way.
- Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems.
- Help implement effective engineering processes and champion their adoption.
- Has the technical capacity and capability to partner with tech leads and architects in problem solving.
- Mentor the professional development of each direct report through personal and performance management.
- Give engineers the tools, confidence, and motivation to make decisions independently that lead to their recognition.
- Effective at influencing a culture of engineering craftsmanship and excellence.
- Initiate cross-functional (Product, Business, Operations) collaborations with development teams throughout Razorpay and gather feedback and requirements.
- Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders.
- Ensure the team fully understands the goals and objectives of Razorpay as a company and how their work fits into 'the bigger picture.Ā
Mandatory Qualifications:
- Total of 8+ years' experience.
- Experience level of 5+ years of experience in very large-scale applications and 3+ years' experience in people management.
- Strong problem solving skills, data structures and algorithms.
- Experience with distributed systems handling large amounts of data.
- Excellent coding skills in one of the languages PHP/Python/C++/Java.
- Very good understanding of Web Technologies.
- Very good understanding of any RDBMS and/or messaging.
Ā
About Learnyst
We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their websiteĀ &Ā mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible and engaging.
Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visitĀ https://www.learnyst.com/" target="_blank">https://www.learnyst.com
What would I do?
You will be responsible for developing business opportunities by prospecting new businesses, leading acquisition and driving complete pre-sales activity. You will be responsible for lead generation, customer/lead onboarding, driving user adoption and scheduling demos with sales managers.
Qualification
- Bachelors/Masters's degree.
- Relevant work experience in business development (not mandatory)
- Good communicationĀ &Ā presentation skills, both verbal and written in EnglishĀ &Ā Hindi
- Sense of ownership/accountability
- Good knowledge about computer science or engineering is preferred
- Knowledge of digital marketing (Content marketing, SEO, social media marketing etc) is a big plus
Good to have
- Calm and collected: You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive: You will have to display patience and empathy while listening to leads/customers
- Willing to learn: You love learning how things work and youāre always looking for ways to innovate and improve processes. You enjoy testing different strategies and tracking the results
- Agile: You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
Company - Learnyst Insight Pvt Ltd
Location - Bangalore
3. Managing sales process and working on CRM
6. Conducting website research or gathering information through various tools.
7. Updating documents and sales records
8. Reviewing sales performance
9. Observing and carrying out sales processes
10. Identifying potential weaknesses and offering improvement suggestions.
11. Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
- Certificate
- Letter of recommendation
- Informal dress code
- 5 days a week
- Free food & beverages
Java Developer Job Description
We are looking for a Java developer responsible for building Java applications.
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- Design, build and maintain efficient, reusable, and reliable Java code
- Identify bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization, and automatization.
Skill Set:
- Proficient in Java, with a good knowledge of its ecosystems
- Java, Rest API integration, JSON, XML, Oracle, Microservices, Agile Scrum.
- Experience in developing large-scale distributed systems.
- API knowledge
- Solid understanding of object-oriented programming
- Familiar with various design and architectural patterns
- Skill for writing reusable Java libraries
- Spring, Spring Boot, Spring Cloud, React native
- Experience:Ā 04 to 10 years
- Salary: As Per Market









