Salesforce Cloud Support Engineer

Our Client details

🔍 Who We Are:

Join Leading Healthcare, a U.S.-based product company transforming the $1.1T health insurance space. From our growing Bangalore tech hub, we power systems that support 81M+ lives and process millions of health claims daily.

🚨 Now Hiring: Senior Java Technical Support Engineer 🚨

📍 Location: Bangalore | Hybrid | Onsite role 

💼 Experience: 4–8 Years | 🕒 Immediate to 30 Days

Are you the Java Support Rockstar we’re looking for? 🎸

Join our team in Bangalore to solve real-world problems in the healthcare domain!

Your Mission:

🛠 Development | 🧠 Troubleshooting | 🔍 Analysis | 🧪 Testing

🌐 Java | J2EE | REST APIs | WebLogic/WebSphere | Oracle RDBMS

🐧 Linux Scripting | 🧵 Multi-threading & debugging | ♻️ Garbage Collection | Solid SQL | Concurrency, GC, serialization |Strong Scripting skills in Shell/Unix

You’ll be working on:

🩺 Critical Healthcare Systems

📞 Supporting enterprise customers

🔧 Debugging, testing, enhancing platforms

🌍 Collaborating with global teams

🌐 Work across REST APIs, WebLogic, RDBMS, Linux, Unix, Shell and more

📈 Identify & solve performance bottlenecks

🧠 You’ll Analyze. Troubleshoot. Test. Develop.

👥 Lead teams, support enterprise apps, and build rock-solid systems.

Why You Should Apply:

✅ Leadership opportunities

✅ Cross-functional exposure with US teams

✅ Huge tech learning curve

✅ Hybrid work with global impact

Job Type: Full-time

Location: Remote

Company Description

The Blue Owls Solutions specializes in delivering cutting-edge Generative AI Solutions, AI-Powered Software Development, and comprehensive Data Analytics and Engineering services. Our expertise in End-To-End ML/AI Development ensures that clients benefit from scalable and efficient AI-driven solutions tailored to their unique business needs. We create intelligent voice and text agents, chatbots, and process automation solutions, and our data analytics services provide actionable insights for strategic decision-making. Our mission is to bridge the gap between AI innovation and adoption, delivering value-driven, outcome-based solutions that empower our clients to achieve their business goals.

Role Description

We're seeking an enthusiastic Backend Developer who thrives on solving interesting challenges and building reliable, efficient applications. While basic competency in frontend (React) is sufficient, strong backend skills (Python, FastAPI, SQL, pandas) and cloud-native awareness are essential. The ideal candidate enjoys learning new tech stacks, and enjoys solving problems independently.

Required Skills (In order of importance)

• Strong proficiency in Python backend development with FastAPI.
• Familiarity with data analysis using pandas, numpy, and SQL.
• Familiarity with cloud-native concepts and containerization (Docker).
• Basic React skills for frontend integration.
• Excellent problem-solving skills, adaptability, and quick learning abilities.
• Experience with version control systems (e.g., Git)

Preferred Qualifications:

• 3+ Years of experience as Backend Engineer
• Experience with PostgreSQL or other relational databases.
• Azure Cloud Experience.
• Experience writing clean, maintainable, and testable code.
• Experience in AI/ML development is a plus

Why Join Us?

• Collaborative, remote-first environment.
• Opportunities for rapid career growth and learning.
• Competitive Pay.
• Engaging projects focused on practical problem-solving.

Principal Engineer/Architect :

Job Description

Egnyte is seeking an experienced Principal Software Engineer to join our Engineering department. The Engineering department builds large distributed components and services that run Egnyte's Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. We process and analyze millions of files and events on a daily basis. Some of the responsibilities for this department include Egnyte's Cloud File System, Content Classification, Content Lifecycle Management, User Behavior Analysis, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.

In this role, you will (But not limited to):

• Design and develop highly scalable and resilient cloud architecture that seamlessly integrates with on-premises systems
• Drive the team’s goals and technical direction to find and pursue technical opportunities that make Egnyte’s cloud platform more efficient
• Effectively communicate complex design and architecture details
• Understand company and industry-wide trends to help develop new technologies
• Conceptualize, develop, and implement changes that prevent key systems from becoming unreliable, under-utilized, or unsupported
• Own all aspects of critical software projects from design to implementation, QA, deployment, and monitoring

Qualifications

• BS, MS, or PhD. in Computer Science or related technical field, or equivalent practical experience
• 8-15 years of professional experience in engineering with history of technical innovation
• Experience providing technical leadership to engineers

Bonus Qualifications (Good to Have)

• Breadth of knowledge across infrastructure domains, with the ability to reason about everything from data center machine software to database solutions to machine learning infrastructure to front-end web or mobile applications
• Demonstrated success in designing and developing large scale, complex systems
• Expertise with multi-tenant, highly complex, cloud solutions; experience with Hybrid and/or on-premises solutions desired

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit http://www.egnyte.com/" target="_blank">www.egnyte.com

As a Senior Principal Engineer, you’ll lead a team of engineers through challenging development projects. Come join a highly collaborative team of skilled engineers with a passion for quality. 

What You’ll do:

• Work in an agile environment, orchestrating a group mostly comprised of skilled PHP engineers of various levels to complete User Stories authored by professional Product Managers
• Architect highly scalable/transaction heavy web/API applications
• Work with 1-2 Frontend resources (in addition to backend PHP) through projects in React, Angular (maintenance), MooTools/Jquery (deprecation), Socket.io and serverside NodeJS
• Work with Product and QA Managers in multiple grooming sessions and sprint planning for your team
• Collaborate/coordinate with other Engineering Managers and Leads
• Work with QA and Application Support teams to triage bugs
• Work with DevOps to automate deployment and monitoring of applications
• Design and develop Restful APIs using frameworks with design patterns
• Design JSON payloads and various payload contexts
• Convert complex business rules and workflows from User Story requirements into SalesForce type CRM applications and client facing web portals
• Work with monolithic legacy codebases, along with design patterns in newer repositories
• Work with large database schemas of 500+ tables 
• Write complex queries. Efficiently joining upwards of 20 tables, some containing +10m rows. In T-SQL or Doctrine ORM
• Integrate 3rd party platforms via APIs and callbacks
• Write Unit tests and documentation 

What You Have:

• 10+ years professional experience developing APIs & web based applications in PHP as an individual contributor
• Prior experience working with organized development teams (5+ member pods)
• Prefer hands-on experience using MS SQL Server, CosmosDB, but other relational databases/NoSQL ok (MySQL, Postgres, MongoDB)
• Professional experience using open source PHP frameworks. Symfony3+ preferred (Laravel, CodeIgniter - ok) 
• Experience scaling in LAMP, but also leveraging Redis, RabbitMQ, Elastic Search (ELK), SupervisorD, Socket.io, centralized Session stores
• Prefer experience designing fault tolerant architecture on cloud deployments (loadbalancing, clustering, reducing/eliminating single points of failure, etc)
• Understand branching, merging, pull requests and conflict resolution in Git (Bitbucket or Github)
• Experienced in leveraging issue tracking systems and wikis for documentation (Jira/Confluence)
• Comfortable on CentOS Linux, command line, SSH, SFTP, SCP…
• Full stack is a plus (JavaScript, CSS, HTML, React/Angular/Vue)
• Able to onboard self and others while working entirely remotely in EST
• Experience in Azure PaaS and IaaS
• Experience crafting architecture diagrams in Visio or LucidChart
• Problem solving skills and a proactive work style
• Strong interpersonal & communication skills

.Net core-3years experience, OOA, Coding, Web API, Rest API, any cloud, any DB

• Designs, codes, tests, debugs, and documents software according to systems quality standards, policies and procedures.
• Analyzes business needs and creates software solutions.
• Responsible for preparing design documentation.
• Prepares test data for unit, string, and parallel testing.
• Evaluates and recommends software and hardware solutions to meet user needs. Resolves customer issues with software solutions and responds to suggestions for improvements and enhancements.
• Works with business and development teams to clarify requirements to ensure testability. Drafts revise and maintain test plans, test cases, and automated test scripts.
• Executes test procedures according to software requirements specifications
• Logs defects and makes recommendations to address defects.
• Retests software corrections to ensure problems are resolved.

• Bachelors/master’s degree in computer science or related field.
• 2+ years of experience in developing web-based, E-Commerce applications on Salesforce Commerce Cloud (SFCC).
• Object oriented analysis and design using common design patterns.
• Experience in working with ISML, Pipelines, Pipelets, JS-Controllers, Digital Scripts, 
• B2C Commerce API.
• Knowledge on SGJC is must and SFRA is an added advantage.
• Experience in working with Forms, Service and Job / Integration frameworks. 
• Experience in working with REST and SOAP webservices.
• Experience in integrating with third party LINK cartridges like Payment, Tax, Analytics, Ratings & Reviews etc. along with developing custom cartridges.
• Good understanding on SFCC Business Manager Configurations.
• SFCC Developer certification is an added advantage.
• Knowledge on build and deployment.
• Knowledge on Source Control Management System like GitHub/BitBucket.

• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution 
• Ability to multi-task under pressure and work independently. 
• Should be a problem solver with good analytical and critical thinking.
• Ability to Work on the priorities under pressure.
• Good communicator (written and verbal, formal and informal).
• Should be able to finish the work with minimum supervision.
• Experience: Minimum 2 Yrs. of relevant experience.

• 10+ years developing and designing software products, and demonstrated experience with full software development lifecycle, ideally in a regulated industry
• Strong computer science fundamentals in OOAD, design patterns, data structures, and algorithms
• Fluency in a high-level object oriented programming language (e.g. Java, C#, Golang, C++)
• Strong understanding of professional software engineering best practices for the full SLDC including coding standards, code reviews, source control, build processes, testing, and operations.
• Experience designing and developing scalable, highly available distributed systems / services
• Expertise with services and microservices solution design and delivery covering API design, containerization, and application integration / messaging.
• Expertise with design and delivery of cloud native solutions on any of the major cloud platforms (AWS, Azure, GCP).
• Expertise with algorithm development in one or more of the following areas: numerical & statistical analysis, signal processing, image processing, regression, and machine learning.
• Practical experience with SCRUM, SaFe or other applicable agile framework in regulated environments.
• Experience in design, engineering, and testing of software contained in medical devices developed under the FDAs regulations for 510(k) or PMA products is preferred. 
• Superior communications skills (oral & written)
• Outstanding interpersonal skills, and effective collaboration

Primary Job Function:

• Works in a lead role in one or more aspects of the overall software development process (such as software design, code development) under a disciplined product development process that meets FDA requirements.
• Works independently on identifying new technologies and creating systems designs for implementation into new product development and process improvements.
• Exercises independent judgment in identifying, recommending and implementing significant and/or complex new tools/process improvements to meet company objectives in areas of new product development, product testing, process improvement and compliance with regulatory requirements.
• Readily adjusts priorities and works within team environment for timely completion of common objectives for multiple projects.
• Resolve significant and/or complex technical issues to meet company objectives.

Main Responsibilities:

• Technical leadership in cloud services / systems software development (such as software design, code development, design review, code review, and testing) including project scheduling activities.
• Reliably deliver high quality software within schedule constraints.
• Provides technical ownership of software products.
• Actively participates in product development teams for the development of new products and services.
• Interacts with QA engineers to ensure that software products are robust and of very high quality.
• Research technical issues and propose technical approaches that achieve product and quality requirements.
• Participate in the full life cycle of development, from specification and design through implementation, testing, and support.
• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.

Minimum Education:

• Bachelors in Computer Science, Software Engineering, or related engineering or scientific field.

Minimum Experience:

• 10 years relevant experience and a Bachelors degree or 5 yrs with MS degree. Will receive additional 2 years experience credit for PhD.
• Good knowledge of software engineering principles.
• Excellent written and verbal communication skills are essential..
• Excellent troubleshooting skills are a must. Strong debugging techniques and experience on using debugger is required and/or use of testing tools to ensure high level of quality of software product.
• Strong working knowledge of the principles of quality software engineering as described by software lifecycle development processes that are consistent with ISO, IEEE, or other FDA recognized standards.
• Experience w/ distributed computing / services (preferably cloud native) software design and development is highly preferable.