Salesforce Cloud Support Engineer

Company Name – Client Freshworks,Location : Perungudi Chennai (Hybrid)

• Strong written/verbal communication skills

• Minimum 3+ Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Fork joins pool and other threading concepts)

•  Good knowledge of the JVM with an understanding of performance and memory optimization.

•  Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

•  Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

•  Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

•  Expert level understanding of Object-Oriented Concepts and Data Structures

•  Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

Role Description : Senior Java Developer

As a senior developer you will be responsible to manage the software development life cycle from planning to prioritizing to testing and release. Responsibilities includes gathering system and team product requirements, building java modules and testing features before release. Should have hands on experience developing software with agile methodologies and are ready to lead our junior developers.

Responsibilities • Contribute to all phases of development lifecycle. • Planning of API workflow. • Understanding the requirements all the teams involved and planning the development process. • Write well designed, testable, efficient code. • Prepare and produce releases of software components. • Support continuous improvements by investigating alternatives and technologies and presenting these for architecture review. • Designing, implementing, and maintaining java applications that are often high-volume and low latency. • Identify bottlenecks and bugs and advise solutions to these problems. • Develop highly scalable REST APIs to use in our applications. • Guide the team and help them in any complex situations.

Required Qualifications We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are: • Minimum 8+ Years in a Java programming. • Expert hands-on knowledge of latest technology, good exposure to web technologies and open to all technologies like Java, J2EE, Spring Boot, Microservices, Cloud computing, any DB. • Very good exposure to DevOps concepts and tools, Continuous Integration and Continuous Delivery. • Quick learner believes in continuous learning and acts as a catalyst for building the culture within the organization. 

• Analytical thinking skills, problem solving with strong exposure to root causing tools and techniques and ability to come up with solutions in complex situations. • Familiar with various design and architectural patterns. • Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT

Preferred Qualifications • Deep insights of Java and J2EE internals such as memory management, transaction management, etc. • Skill for writing reusable Java libraries. • Proficient understanding of code versioning tools, such as Git. • Familiarity with build tools such as Ant, Maven, and Gradle. • Ability to work without guidance and under tight deadlines. • Result oriented and focused on meeting deliverable timelines. • Teamwork and willingness to listen to others. • Communicate effectively • Good knowledge of microservices. • Expertise in developing enterprise level web applications and RESTful APIs using Microservices with demonstrable production-scale experience. • Strong background working with Linux/Unix environments. • Working experience in industry standard protocols related API security. • Clear understanding of web services and SOA related standards like REST/OAuth/JSON.

Location: Bengaluru/Udupi (NO WORK FROM HOME OPTION)

Notice Period: Immediate Joining or Maximum 1 Month

About Us:

We are a cutting-edge startup reshaping the construction management landscape with AI-driven solutions that simplify complex processes and maximize efficiency. Our platform leverages the latest web and mobile technologies to solve real-world challenges in the construction industry, blending innovation with usability. If you're passionate about building scalable systems and love solving problems, we want you on board!

Who You Are:

You are a tech enthusiast with a passion for clean, scalable backend systems built in Python. You have a knack for solving challenging problems and enjoy working in a fast-paced startup environment. You’re comfortable diving into code, debugging complex issues, and collaborating with cross-functional teams. While deep expertise in Python frameworks is a must, you’re also excited about emerging technologies like generative AI, machine learning, and deep learning.

What You’ll Do:

• Develop & Maintain: Build robust, secure, and scalable backend services using Python frameworks like Flask, FastAPI, or Django.
• API Design: Create and maintain RESTful APIs and microservices that power our platform.
• Database Management: Design and optimize database schemas; ideally with MongoDB, though experience with other databases is also valued.
• Integration: Collaborate with front-end and mobile teams to integrate seamless data flows and user experiences.
• Innovate: Explore and integrate new technologies, including LLMs, generative AI, machine learning, and deep learning, to enhance our product offerings.
• Cloud & DevOps: Work with cloud computing platforms (AWS or similar) to deploy, scale, and maintain backend systems.

Tech Stack:

• Backend: Python (Flask, FastAPI, or Django)
• Database: MongoDB (preferred) or other relational/NoSQL databases
• Cloud: AWS or other cloud platforms
• Additional Tools: Git, Docker, CI/CD pipelines

What You Bring:

• Experience: 2+ years of experience building scalable backend systems in Python.
• Framework Proficiency: Solid hands-on experience with Flask, FastAPI, or Django.
• Database Knowledge: Strong understanding of database design, indexing, and query optimization, preferably with MongoDB.
• API Expertise: Experience designing and consuming RESTful APIs.
• Version Control: Proficiency with Git and agile development practices.
• Problem Solver: A keen eye for detail and a passion for writing clean, maintainable code.

Bonus Points For:

• Exposure to and working experience with LLMs, generative AI, machine learning, deep learning, or fine-tuning models.
• Familiarity with containerization (Docker) and modern CI/CD practices.
• Experience working in a fast-paced startup environment.

Why Work With Us:

• Impact: Join a mission-driven startup solving real-world problems in a trillion-dollar industry.
• Innovation: Be part of a forward-thinking team that builds AI-powered, scalable tools from the ground up.
• Growth: Enjoy rapid career advancement as our company scales, with ample space for your ideas to thrive.
• Culture: Experience a collaborative, tech-driven, and fun work environment that values creativity, ownership, and continuous learning.

Essential Duties and Responsibilities

• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review 

Adhere to Experian policies and procedures

• Work under the Experian behaviors and values
• Facilitate and drive performance management processes
• Champion a culture where the fair treatment of customers is at the heart of the Experian business 
• Ensure that by leading by example, you adhere to all regulatory requirements and apply appropriate controls in the interests of customers
• Through the adoption of a top down approach, demonstrate a culture where all our people understand their regulatory obligations, including what the fair treatment of customer’s means to them and our organization

Qualifications

• Should  have years of experience in developing and supporting Java/J2EE based application
• Should provide consultation on new development, enhancements, bug fixes and deployment and involve in complete product life cycle
• Should undertake any development/coding activities that might require during project life cycle
• Should have good core java concept like Collection, Multi-Threading JDBC File handling etc.
• Should have experience in Spring, Spring Boot, JPA, Hibernate
• Should have experience in Web service testing tool like SOAP UI, PostMan
• Should have working experience with database like Oracle, MSSQL Server, MySQL
• Should have enriched experience in client interfacing
• Should have good communication skills

Technologies

1. Java, Java EE
2. Spring, Spring Boot, JPA, Hibernate
3. Java Multi-Threading
4. Web service using SOAP/REST
5. JIRA, Confluence, Bitbucket
6. Oracle, SQL Server, MySQL
7. WebLogic, Tomcat , JBOSS

• Over 2 years of Dynamics NAV consultancy experience/ Minimum 1 Yr experience in Business Central
• Strong understanding of Microsoft Dynamics NAV 2009/2013/2015/2016
• Undertake the design, coding, testing, releasing the code, and NAV / Dynamics 365 Business Central support
• Proficient in RDLC Report Development & SQL Server Database
• Experience working on the technical side of Dynamics NAV / Dynamics 365 Business Central
• Should be fluent and conversant with (A/L, C/AL & C/Side) Programming and ability to do developments independently
• Experience in working on full life cycle implementations across multiple versions of Dynamics NAV
• Excellent understanding and knowledge of core Microsoft Dynamics NAV modules
• Manage resources and deliver project tasks, both external and internal. 
• Communicate and document system specifications for clients and team members. 
• Manage multiple developments and project initiatives at one time, while effectively communicating utilization, roadblocks, and progress to technical leadership and prioritizing based on feedback.
• Strong understanding of Microsoft Dynamics NAV/BC and its modules.
• Strong analytical skills with an ability to diagnose problems quickly and recommend solutions
• Excellent time management skills and ability to meet deadlines and work under pressure