
Location: Bangalore
Responsibilities
• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
• Suggest and employ new, creative, and innovative ways to deliver support
• Participate in the hiring, training, and retaining of other team members as requested
• Other duties as required by manager
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams

About Semperfi Solution
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Role Description : Senior Java Developer
As a senior developer you will be responsible to manage the software development life cycle from planning to prioritizing to testing and release. Responsibilities includes gathering system and team product requirements, building java modules and testing features before release. Should have hands on experience developing software with agile methodologies and are ready to lead our junior developers.
Responsibilities • Contribute to all phases of development lifecycle. • Planning of API workflow. • Understanding the requirements all the teams involved and planning the development process. • Write well designed, testable, efficient code. • Prepare and produce releases of software components. • Support continuous improvements by investigating alternatives and technologies and presenting these for architecture review. • Designing, implementing, and maintaining java applications that are often high-volume and low latency. • Identify bottlenecks and bugs and advise solutions to these problems. • Develop highly scalable REST APIs to use in our applications. • Guide the team and help them in any complex situations.
Required Qualifications We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are: • Minimum 8+ Years in a Java programming. • Expert hands-on knowledge of latest technology, good exposure to web technologies and open to all technologies like Java, J2EE, Spring Boot, Microservices, Cloud computing, any DB. • Very good exposure to DevOps concepts and tools, Continuous Integration and Continuous Delivery. • Quick learner believes in continuous learning and acts as a catalyst for building the culture within the organization.
• Analytical thinking skills, problem solving with strong exposure to root causing tools and techniques and ability to come up with solutions in complex situations. • Familiar with various design and architectural patterns. • Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications • Deep insights of Java and J2EE internals such as memory management, transaction management, etc. • Skill for writing reusable Java libraries. • Proficient understanding of code versioning tools, such as Git. • Familiarity with build tools such as Ant, Maven, and Gradle. • Ability to work without guidance and under tight deadlines. • Result oriented and focused on meeting deliverable timelines. • Teamwork and willingness to listen to others. • Communicate effectively • Good knowledge of microservices. • Expertise in developing enterprise level web applications and RESTful APIs using Microservices with demonstrable production-scale experience. • Strong background working with Linux/Unix environments. • Working experience in industry standard protocols related API security. • Clear understanding of web services and SOA related standards like REST/OAuth/JSON.
Location: Bengaluru/Udupi (NO WORK FROM HOME OPTION)
Notice Period: Immediate Joining or Maximum 1 Month
- Bachelors/master’s degree in computer science or related field.
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- Experience in working with ISML, Pipelines, Pipelets, JS-Controllers, Digital Scripts,
- B2C Commerce API.
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- Experience in working with Forms, Service and Job / Integration frameworks.
- Experience in working with REST and SOAP webservices.
- Experience in integrating with third party LINK cartridges like Payment, Tax, Analytics, Ratings & Reviews etc. along with developing custom cartridges.
- Good understanding on SFCC Business Manager Configurations.
- SFCC Developer certification is an added advantage.
- Knowledge on build and deployment.
- Knowledge on Source Control Management System like GitHub/BitBucket.
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently.
- Should be a problem solver with good analytical and critical thinking.
- Ability to Work on the priorities under pressure.
- Good communicator (written and verbal, formal and informal).
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About Toyota Connected
If you want to change the way the world works, transform the automotive industry and positively impact others on a global scale, then Toyota Connected is the right place for you! Within our collaborative, fast-paced environment we focus on continual improvement and work in a highly iterative way to deliver exceptional value in the form of connected products and services that wow and delight our customers and the world around us.
About the Team
Toyota Connected India is hiring talented engineers at Chennai to use Deep Learning, Computer vision, Big data, high performance cloud-based services and other cutting-edge technologies to transform the customer experience with their vehicle. Come help us re-imagine what mobility can be today and for years to come!
Job Description
Toyota Connected is looking for a Backend Developer who will architect, design, develop and participate in testing and documentation of large-scale, distributed software applications, systems and services. The Labs team is focused on creating products and services for next generation Connected vehicle systems and the team members are required to be creative in solving problems, excited to work in new technology areas and be ready to wear multiple hats to get things done. This is a highly-energized, fast-paced, innovative and collaborative startup environment; therefore, it is essential that not only the skillset, but also the personality matches such an environment.
You are a successful candidate if you:
- Are smart and can demonstrate it.
- Have 3+ years of experience as a developer for web scale products and services
- Have strong experience in Java or Golang (minimum 1 year) and implemented key aspects of an end-to-end solution
- Have expertise in implementing microservices (using tools and technologies for messaging, RPC, containerization, etc)
- Have expertise in design and development using DB (RDBMS, NoSQL) and caching (e.g Redis) solutions, especially in microservices environment
- Have experience with Containerization (Docker, Kubernetes, etc)
- Have Public cloud technology experience in production (Azure, AWS, or Equivalent)
- Have the ability and willingness to manage other developers including mentoring, performance reviews, etc
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- Are good about creating unit tests, performing code reviews, optimizing performance and ensuring standards for maintainability
- You can manage ambiguity and are comfortable being set loose without a lot of direction
- You are confident in expressing your point of view from a position of knowledge and experience. You are also receptive to feedback and open to revising your plans when appropriate
- We think the knowledge acquired earning a degree in Computer Science would be of great value in this position, but if you're smart and have the experience that backs up your abilities, for us, talent trumps degree every time
It will be Nice if you have:
- Some front-end development experience
- Hands-on experience delivering products or solutions that utilized Machine learning, NLP or other forms of AI - with tools such as Scikit-learn, Tensor flow, Keras, Theano / Spacy, NLTK, etc
What is in it for you?
- Top of the line compensation!
- You'll be treated like the professional we know you are and left to manage your own time
- Yearly gym membership reimbursement & Free catered lunches.
- No dress code! We trust you are responsible enough to choose what’s appropriate to wear
- Opportunity to build products that improves the safety and convenience of millions of customers.
Cool office space and awesome benefits
Our Core Values
- Passionate: We are here to build something great, not just for the money. We are always looking to improve the experience of our millions of customers
- Innovative: We experiment with ideas to get to the best solution. Any constraint is a challenge, and we love looking for creative ways to solve them.
- Empathetic: We begin making decisions by looking at the world from the perspective of our customers, teammates, and partners.
- Collaborative: When it comes to people, we think the whole is greater than its parts and that everyone has a role to play in the success!
- Effective: We consistently go beyond, being smart and proactive, to make things the right things happen, not waiting to be told.
This role is for 1 month where the person will be working from Client site in Paris to understand the system architecture and documenting them. Contract extension for this role will be purely on the performance of individual.
Since the requirement is immediate and critical, we need someone who can join us soon and travel to Paris in December
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- experience in data/BI architect role
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