
Location: Bangalore
Responsibilities
• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
• Suggest and employ new, creative, and innovative ways to deliver support
• Participate in the hiring, training, and retaining of other team members as requested
• Other duties as required by manager
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams

About Semperfi Solution
About
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Your Impact:
• Interact clearly with clients and the on-shore and off-shore project teams
• Regular involvement in thought leadership Best Practices development
• Facilitate end to end project design & development while working closely with global client
Your Skills & Experience:
• 4 to 14 years of development experience in SFDC
• Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex
• Deep knowledge of Lightning framework
• Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design
• Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud
• Conceptualize end to end integration projects & knowledge of authentication mechanism
• Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
• Working knowledge on continuous integration, working with repositories (e.g. Git)
• Should have experience to design the data flow and work with any ETL or dataloader
• Excellent experience in designing and architecting large scale applications
• Thorough understanding of Solution architecting & Estimation process
• Excellent consulting skills, oral and written communication, presentation, and analytical skills
Set Yourself Apart With:
• Salesforce Certifications
• Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B
• Incident and problem management skills
• Ability to provide necessary coaching to bring juniors up to speed on the technology
• Exceptional written skill for solution documentation creation for both technical and non-technical material
• Background in force.com platform and deployment experience in an outsourced service environment
• Articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Mentoring team members
Benefits of Working Here:
• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being
💡 Hiring: Java Developer & Support Engineer (Splunk) at Deqode
🔷 Experience- 6+ Years
🔷 Mode- Remote (Night Shift)
⏱️ Notice Period - Immediate joiners
(Only immediate joiners & candidates serving notice period)
We’re looking for a talented Java Developer & Support Engineer with strong skills in Java, Application Support, Splunk, and SQL (Insert/Update queries). You’ll develop Java apps, handle L2/L3 support, write and optimize SQL queries, and use Splunk for monitoring and analysis.
✅ Must Have:
- Solid Java/J2EE development experience
- Strong troubleshooting & production support skills
- Proficiency with SQL (Insert, Update, Delete, Select queries)
- Good knowledge of Splunk dashboards & log analysis
- Strong communication & problem-solving abilities
Job Title: Salesforce Developer
Employment Type: Full-Time (Work from Office)
Location: New Delhi – Jasola District Centre
Company: Vikgol Technologies Pvt. Ltd.
Website: www.vikgol.com
About the Role
We are looking for an experienced and skilled Salesforce Developer to join our growing team. The ideal
candidate will have strong expertise in Salesforce development, a solid understanding of the Software
Development Life Cycle (SDLC), and hands-on experience with modern web technologies and cloud platforms.
Key Responsibilities
● Participate in all phases of the Software Development Life Cycle (SDLC) including requirement
analysis, design, development, testing, deployment, and maintenance.
● Develop and customize Salesforce applications using Sales Cloud and/or Service Cloud.
● Build solutions using both Salesforce Classic and Lightning Experience.
● Design and develop Apex Classes, Apex Triggers, and Visualforce Pages.
● Develop and integrate Lightning Components and ensure seamless system integration.
● Work on backend technologies including Node.js, Express, and cloud platforms like AWS and
Heroku.
● Create and manage reports, dashboards, and analytic snapshots.
● Perform data migration using tools like Import Wizard, Workbench, and Apex Data Loader.
● Handle deployment processes, including change sets, configuration documentation, and
technical documentation.
● Collaborate with cross-functional teams using tools like JIRA, GitHub, and Git.
● Design responsive UI using AngularJS, HTML5, CSS, JavaScript, jQuery, and Bootstrap.
Required Skills & Qualifications
● 5–7 years of hands-on experience in Salesforce Development.
● Strong experience with Apex, Visualforce, Lightning Components, and Salesforce integrations.
● Experience with Sales Cloud or Service Cloud.
● Good understanding of cloud computing platforms like AWS and Heroku.
● Familiarity with version control and project management tools (Git, GitHub, JIRA).
● Strong knowledge of web technologies and frameworks.
● Excellent problem-solving and analytical skills.
Preferred Qualifications
● Salesforce Certified Platform Developer I and/or II certification is a plus.
● Experience working in Agile environments.
Soft Skills
● Strong communication and interpersonal skills
● Confident, presentable, and professional demeanor
● Ability to work independently and in a team environment
Why Join Us?
● Opportunity to work on cutting-edge Salesforce solutions
● Collaborative and growth-oriented work environment
● Exposure to diverse technologies and projects
- Bachelor’s Degree in Computer Science or equivalent
- 8-12 years’ of industry experience in programming web applications, mobile and/or large scale enterprise products
- Deep knowledge of C#, ASP, .NET, MVC, .Net core
- Deep knowledge and extensive experience working on Ruby or React and JavaScript, as required
- Experience with XML, ADO/ADO.NET, LINQ, AJAX, IIS
- Extended experience with SQL, relational and non-relational databases
- Experience in TFS and Visual Studio
- Hands on experience with SDLC and programming design patterns
- Experience with Agile methodology
- Skillful at reviewing new feature impact on an application and recognizing potential risks
- Uses time effectively and efficiently
- Quickly learns new technologies
- Detailed oriented, professional and possesses a positive work attitude
- Communicate professionally both verbally and in writing
- Effective time management skills
- Knowledge on UI technologies will be plus
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
- Conducts systems analysis and makes recommendations to improve the system to achieve an outcome.
- Promotes internal best practices and coding conventions to write and execute tests for your own code, including creating comprehensive unit tests.
- Contributes to Technical Requirements Documents.
- Requests constructive feedback for designs early in the process.
- Communicates successfully with large teams and many stakeholders.
- Provides mentorship for Software Engineers and participates in interview panels to hire new Software Engineers.
- Assists in removing obstacles for the team to yield successful sprints.
- Performs peer code reviews to ensure quality of the codebase.
- Ability to decompose and delegate work to junior engineers.
- Updates job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
- Works effectively with multiple projects and features.
- All other duties as assigned.
This role is for 1 month where the person will be working from Client site in Paris to understand the system architecture and documenting them. Contract extension for this role will be purely on the performance of individual.
Since the requirement is immediate and critical, we need someone who can join us soon and travel to Paris in December
- Hands on experience handling multiple data sources/datasets
- experience in data/BI architect role
- Expert on SSIS, SSRS, SSAS
- Should have knowledge writing MDX queries
- Technical document preparation
- Should have excellent communication
- Process oriented
- Strong project management
- Should be able to think Out of the Box and provide ideas to have better solutions
- Outstanding team player with positive attitude











