
Location: Bangalore
Responsibilities
• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
• Suggest and employ new, creative, and innovative ways to deliver support
• Participate in the hiring, training, and retaining of other team members as requested
• Other duties as required by manager
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams

About Semperfi Solution
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We are India’s fastest-growing digital trust platform offering services such as background verifications, reference checks, employee/staff onboarding, etc. We have completed more than 500+ million checks across 3000+ happy clients and since its inception, the company has shown continuous uptrend growth in an ever-changing business environment. As an organization, we are self-sustainable with positive cash flows.
At OnGrid, we are focused on redefining and reimagining Trust. We are leveraging APIs to build a digital trust platform all while being accountable that provides verified credentials instantly coming from the source directly. Having built the basic pillars of trust, we now want our imaginations to be let loose and think of avenues not explored and ways never implemented before. In this pursuit, we are looking for a motivated Staff Engineer (Backend) with experience in building high-performing, scalable, enterprise-grade applications, joining us, driving this vision, and taking it to a larger scale. If you are a visionary, always on the lookout for finding the right solutions, and a technology geek, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for.
Roles & Responsibilities -
● Develop new user-facing features.
● Work alongside product to understand our requirements, and design, develop and iterate, think through the complex architecture.
● Writing clean, reusable, high-quality, high-performance, maintainable code.
● Encourage innovation and efficiency improvements to ensure processes are productive
● Ensure the training and mentoring of the team members
● Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed.
● Research and apply new technologies, techniques, and best practices.
Requirements -
• Bachelors/Masters in Computer Science or a related field
• 5 - 10 years of prior relevant experience
• Experience with web technologies and microservices architecture
• Java, Spring framework
• MySQL, Mongo, Solr, Redis,
• Kubernetes, Docker
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
• Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story • Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
• Exceptional design and architectural skills
• Experience of cloud providers/platforms like GCP and AWS

At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.
We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.
We’re looking for Senior Software Engineers and he should be able to take a complex problem and work with product managers, devops and other team members to execute end to end.
- Design and develop scalable cloud components that seamlessly integrates with on-premises systems.
- Challenge and redefine existing architecture or make 10x improvements in performance and scalability.
- Ability to foresee post-deployment design challenges, performance and scale bottlenecks.
- Hire and mentor junior engineers
- Doing code reviews, unit and performance testing of the code.
- Monitor and manage 3000+ nodes using modern DevOps tools and APM solutions.
- Demonstrated success designing and developing complex cloud based solutions
- Solid CS fundamentals with one or more areas of deep knowledge
- Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic, memcache, Elasticsearch, docker.
- Data driven decision process
- Relies on automation testing instead of manual QA
- Experience in working with Google cloud, AWS or Azure is preferred
We would prefer the candidate work from our Mumbai office for alteast first 6 months.
Payroll: Techmasters
End client - Telecom MNC
Job Location- WFH (Work from Home)
Key Responsibility Areas:
● Identifying client’s needs and specifications; understanding their work practices and the nature of their business in order to define the scope of the project and their requirements
● Designs and implementation of expanding functionality, optimization, and improvement of existing solutions
● Cooperation with validators, integrators, and projects manager
● Providing assistance to junior consultants on the use of functional and technical toolsets
● Delivering effective project presentations, writing project reports, and leading straight forward client meetings
Technical Qualifications:
● Should have 2+ years CloudSense design experience and configuration especially in the telecom domain.
● Well versed with CloudSense development and design processes and best practices
● Requirement Analysis and Salesforce Solution Recommendations
● Experienced within CRM and preferably CPQ and Order management
● Well versed in product modeling, product hierarchy, and pricing mechanisms
● Design Validation and Identification of gaps
● Process and Quality compliance
● Seek out ways to utilize Salesforce to improve processes and productivity and make recommendations
● A good understanding of Conga is Desirable
● CS401 certification is desirable.
● CloudSense solution console experience is a plus.
● CloudSense COM implementation is a plus.
Essential:
● B.Sc. or higher in Electrical Engineering, Computer Science or a related field
● Excellent spoken and written English, including the effective use of business and technical terms
● Experience in working with both functional/technical and business-oriented people within a business
● Experience in client-facing environments
● Strong presentation capabilities, confidence, motivation, and communication skills
● Demonstrable commitment to producing high-quality work with excellent attention to detail
● Strong understanding of the business value of Salesforce
● Strong self-motivation and time management with the ability to work effectively with all parts of the business

- Bachelor’s Degree in Computer Science or equivalent
- 8-12 years’ of industry experience in programming web applications, mobile and/or large scale enterprise products
- Deep knowledge of C#, ASP, .NET, MVC, .Net core
- Deep knowledge and extensive experience working on Ruby or React and JavaScript, as required
- Experience with XML, ADO/ADO.NET, LINQ, AJAX, IIS
- Extended experience with SQL, relational and non-relational databases
- Experience in TFS and Visual Studio
- Hands on experience with SDLC and programming design patterns
- Experience with Agile methodology
- Skillful at reviewing new feature impact on an application and recognizing potential risks
- Uses time effectively and efficiently
- Quickly learns new technologies
- Detailed oriented, professional and possesses a positive work attitude
- Communicate professionally both verbally and in writing
- Effective time management skills
- Knowledge on UI technologies will be plus
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
- Conducts systems analysis and makes recommendations to improve the system to achieve an outcome.
- Promotes internal best practices and coding conventions to write and execute tests for your own code, including creating comprehensive unit tests.
- Contributes to Technical Requirements Documents.
- Requests constructive feedback for designs early in the process.
- Communicates successfully with large teams and many stakeholders.
- Provides mentorship for Software Engineers and participates in interview panels to hire new Software Engineers.
- Assists in removing obstacles for the team to yield successful sprints.
- Performs peer code reviews to ensure quality of the codebase.
- Ability to decompose and delegate work to junior engineers.
- Updates job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
- Works effectively with multiple projects and features.
- All other duties as assigned.
Opportunity to work with a Silicon Valley based security and governance start-up.
About Privacera
Privacera, Inc is a California based start-up company that is looking for Senior Software Engineers to work out of our Mumbai/Pune based office. Privacera is a cloud-based product which uses Cloud native services in AWS, Azure and GCP. Privacera is a fast-growing start-up and provides ample opportunity work on all Cloud services like AWS S3, DynamoDB, Kinesis, RedShift, EMR, Azure ADLS, HDInsight, GCP GCS, GCP PubSub and other services.
We are looking for motivated individuals who are keen to work on Cloud or Big Data services or have worked on Cloud and Big Data. If you want to work in a start-up culture and are ready for the challenge, then join us on our exciting journey.
Responsibilities:
- Design, code and debug cloud-native applications.
- Evaluate and identify new technologies for implementation
- Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
- Write well designed, testable, efficient code
- Develop software verification plans and quality assurance procedures
- Serve as a subject matter expert
Requirements:
-
5+ years of relevant experience in software development
-
Deep understanding of public cloud infrastructure (AWS, Azure or Google)
-
Experience with large scale distributed systems
-
Ability to troubleshoot distributed systems
-
Prior experience with data encryption, TLS/SSL is a strong plus
-
Experience with Docker and Kubernetes is a plus
-
Deep experience with Java
-
Excellent communication (writing, conversation, presentation) skills, consensus building, Quick learner
Good to have experience in Production support - Tier 4
Experience with these technologies are a plus: AWS, Microsoft Azure, Google Cloud, Cloudera, Snowflake, Mongo DB, Oracle, Databricks, Datastax, Confluent



