Salesforce Cloud Support Engineer

At Oracle Health, we're transforming healthcare administration through Oracle Health Insurance (OHI), a cloud-native payer platform supporting enrollment, billing, benefits administration, provider payments, and claims adjudication. 

As Oracle expands Oracle Health Insurance capabilities globally, including support for U.S. Medicare, Medicaid, commercial insurance programs, and AI-enabled claims processing, we're investing in engineers who are passionate about building the next generation of healthcare payer solutions.

As an IC3 Software Development Engineer, you will contribute to the design and development of scalable cloud services, healthcare business workflows, and AI-powered capabilities that improve operational efficiency for health plans and government programs.

Responsibilities

As a member of the software engineering division, you will assist in defining and developing software solutions associated with Oracle Health Insurance products. You will design, develop, test, and deploy software components while collaborating with cross-functional teams across product management, architecture, QA, and customer implementations.

Key Responsibilities

• Develop and enhance OHI modules supporting enrollment, benefits, claims, and payments. 
• Build scalable microservices and APIs supporting payer workflows. 
• Contribute to healthcare payer platform capabilities and country-specific configurations. 
• Participate in AI and automation initiatives leveraging LLMs and agent-based solutions. 
• Develop integrations using healthcare standards and EDI transactions. 
• Troubleshoot production issues and support continuous improvement initiatives. 
• Collaborate with distributed engineering teams to deliver high-quality software. 

Mandatory Qualifications

• BS/MS in Computer Science or related field. 
• 4-6 years of software engineering experience. 
• Strong programming skills in Java and/or Python. 
• Experience with REST APIs and distributed systems. 
• Strong SQL and database fundamentals. 
• Experience with cloud technologies (OCI, AWS, or Azure). 
• Knowledge of software design patterns and object-oriented design. 
• Experience working in Agile development environments. 
• Familiarity with CI/CD pipelines and automated testing. 
• Experience leveraging AI-assisted software development tools and modern developer productivity technologies. 

Preferred Qualifications

• Healthcare payer domain knowledge. 
• Exposure to claims processing, enrollment, benefits administration, or provider payments. 
• Familiarity with Medicare, Medicaid, or commercial insurance workflows. 
• Experience with GenAI, prompt engineering, or AI agents.

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 4-8 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

•                 Security considerations – OWASP, CSRF, reCAPTCHA etc. – Basic knowledge or experience

•                 Git Development workflow – Proficient

•                 Visual Studio Code IDE or Eclipse IDE - Proficient

•                 Knowledge on Agile methodology and desired tools like Jira, confluence etc.

•                 Scripting/development experience with Node.js, Mocha/Chai

•                 Experience working in any Salesforce cloud environment like SFMC, SFSC etc.

•                 Excellent written, verbal communication and articulation skills & Good team player

•                 Self-starter and self-learner with keen interest to grow

•                 Process orientation and the ability to define and setup processes

•                 Ability to provide necessary coaching to bring team members up to speed on the technology

•                 Ability to prioritize and manage multiple tasks

•                 Excellent and innovative approach to problem solving and finding solutions

•                 Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Java development

·      Experience working with databases and/or CRM systems. 

·      Experience with, or willingness to learn the Salesforce platform

Secondary Skills (nice to have)

·      Experience with Salesforce APEX, VisualForce, SOQL, etc. 

·      Experience building and maintaining Salesforce AppExchange apps. 

·      AWS ecosystem and tools, developing for serverless environments. 

·      Front-end expertise: HTML, CSS, JavaScript, etc. 

·      Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable. 

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating system that helps testers in cross-browser and crossplatform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is backed by the Tier 1 VC funds and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.

Role

• Develop & maintain shared APIs, libraries and frameworks
• Improve the performance and reliability of our services including databases, CI/CD pipeline, web services, and other integrations
• Monitor and scale our cloud infrastructure
• Collaborate with other teams on security, automation, and internal tools
• Evaluate and develop new tools and technologies that can help achieve company-level goals

Required Candidate profile

• 4 - 8 years of experience in Development.
• Should have good knowledge of backend Technologies like Python, Nodejs, Golang.
• Should have worked with Databases like Mysql, monogdb etc.
• Should have working experience in cloud environment.
• Engineering degree in computer science, engineering or related discipline from good institutes

Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.

Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics.

Strong Core Java / C++ experience

·       Excellent understanding of Logical ,Object-oriented design patterns, algorithms and data structures.

·       Sound knowledge of application access methods including authentication mechanisms, API quota limits, as well as different endpoint REST, Java etc

·       Strong exp in databases - not just a SQL Programmer but with knowledge of DB internals

·       Sound knowledge of Cloud database available as service is plus (RDS, CloudSQL, Google BigQuery, Snowflake )

·       Experience working in any cloud environment and microservices based architecture utilizing GCP, Kubernetes, Docker, CircleCI, Azure or similar technologies

·       Experience in Application verticals such as ERP, CRM, Sales with applications such as Salesforce, Workday, SAP  < Not Mandatory - added advantage >

·       Experience in building distributed systems  < Not Mandatory - added advantage >

·       Expertise on Data warehouse < Not Mandatory - added advantage >

·       Exp in developing & delivering product as SaaS i< Not Mandatory - added advantage 

• Over 2 years of Dynamics NAV consultancy experience/ Minimum 1 Yr experience in Business Central
• Strong understanding of Microsoft Dynamics NAV 2009/2013/2015/2016
• Undertake the design, coding, testing, releasing the code, and NAV / Dynamics 365 Business Central support
• Proficient in RDLC Report Development & SQL Server Database
• Experience working on the technical side of Dynamics NAV / Dynamics 365 Business Central
• Should be fluent and conversant with (A/L, C/AL & C/Side) Programming and ability to do developments independently
• Experience in working on full life cycle implementations across multiple versions of Dynamics NAV
• Excellent understanding and knowledge of core Microsoft Dynamics NAV modules
• Manage resources and deliver project tasks, both external and internal. 
• Communicate and document system specifications for clients and team members. 
• Manage multiple developments and project initiatives at one time, while effectively communicating utilization, roadblocks, and progress to technical leadership and prioritizing based on feedback.
• Strong understanding of Microsoft Dynamics NAV/BC and its modules.
• Strong analytical skills with an ability to diagnose problems quickly and recommend solutions
• Excellent time management skills and ability to meet deadlines and work under pressure