Location: Bangalore
Responsibilities
• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
• Suggest and employ new, creative, and innovative ways to deliver support
• Participate in the hiring, training, and retaining of other team members as requested
• Other duties as required by manager
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams
About Semperfi Solution
Similar jobs
Payroll: Techmasters
End client - Telecom MNC
Job Location- WFH (Work from Home)
Key Responsibility Areas:
● Identifying client’s needs and specifications; understanding their work practices and the nature of their business in order to define the scope of the project and their requirements
● Designs and implementation of expanding functionality, optimization, and improvement of existing solutions
● Cooperation with validators, integrators, and projects manager
● Providing assistance to junior consultants on the use of functional and technical toolsets
● Delivering effective project presentations, writing project reports, and leading straight forward client meetings
Technical Qualifications:
● Should have 2+ years CloudSense design experience and configuration especially in the telecom domain.
● Well versed with CloudSense development and design processes and best practices
● Requirement Analysis and Salesforce Solution Recommendations
● Experienced within CRM and preferably CPQ and Order management
● Well versed in product modeling, product hierarchy, and pricing mechanisms
● Design Validation and Identification of gaps
● Process and Quality compliance
● Seek out ways to utilize Salesforce to improve processes and productivity and make recommendations
● A good understanding of Conga is Desirable
● CS401 certification is desirable.
● CloudSense solution console experience is a plus.
● CloudSense COM implementation is a plus.
Essential:
● B.Sc. or higher in Electrical Engineering, Computer Science or a related field
● Excellent spoken and written English, including the effective use of business and technical terms
● Experience in working with both functional/technical and business-oriented people within a business
● Experience in client-facing environments
● Strong presentation capabilities, confidence, motivation, and communication skills
● Demonstrable commitment to producing high-quality work with excellent attention to detail
● Strong understanding of the business value of Salesforce
● Strong self-motivation and time management with the ability to work effectively with all parts of the business
JOB POSITION- FULL TIME BACKEND ENGINEER (TRADING SYSTEMS)
Satsio is an African startup that is building a crypto exchange for both spot trading and perpetual futures trading. We have many exciting and innovative features and products in the pipeline. We are looking to add to our engineering team and we are recruiting for a full time backend engineer (trading systems).
How to apply:
After reading the job description, please complete the job application via the following link: https://forms.gle/wEdVVktX3iVLCqj59
Location
This is a fully remote position. We are accepting applications from worldwide candidates.
Remuneration
Salary range in USDT shown at the top of the advert, depending on skills, experience, and location, and subject to good performance, vesting shares of 1% of the business.
Requirements
· Proficiency in Python and expertise in working with websockets
· Proven experience in designing and implementing complex REST APIs
· Project experience with Flask and Django
· Proficient with Linux and experienced working with cloud servers
· Excellent communication skills
· Intellectually motivated and a quick learner
· Fluent in both spoken and written English
Preferences
· Proficient in C++ or another low latency language
· Experience building matching engines and trading systems
· Experience working in the crypto exchange industry
· Experience with blockchain nodes, creating blockchain wallet systems, cryptocurrency deposit and withdrawal systems and optimising network fees
· Familiar with the agile development process, Github flow, and modern software engineering practices
· Align working hours with the standard 9am-6pm UTC+1 schedule
Key Responsibilities
· Review and understand existing backend code base and make improvements where necessary
· Matching engine and improving its speed
· The system that updates user balances following user transactions and performs the necessary checks prior to permitting transactions
· Cloud server configurations and deployment and cost optimisation of resources
· Creating APIs with supporting documentation for users who trade algorithmically directly via APIs and not via the frontend
· Work on our p2p trading product and KYC process
· Building the perpetual futures trading product and integrating data from 3rd party APIs
· Performing unit tests, integrated tests, performance tests and end to end tests
· Working on various other backend tasks that the startup requires to be done
Startup culture
Our culture is one of constant innovation. Great teamwork, creativity, a passion for innovation, constantly trying to improve, being hard working, a self starter, a quick learner, taking initiative, a can do attitude, shipping product, loyalty, and having a positive mindset are all traits which we are seeking in our future colleague. We seek to create an environment whereby colleagues can see their long-term career to be with us and to flourish with us as we grow.
Essential Duties and Responsibilities
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Adhere to Experian policies and procedures
- Work under the Experian behaviors and values
- Facilitate and drive performance management processes
- Champion a culture where the fair treatment of customers is at the heart of the Experian business
- Ensure that by leading by example, you adhere to all regulatory requirements and apply appropriate controls in the interests of customers
- Through the adoption of a top down approach, demonstrate a culture where all our people understand their regulatory obligations, including what the fair treatment of customer’s means to them and our organization
Qualifications
- Should have years of experience in developing and supporting Java/J2EE based application
- Should provide consultation on new development, enhancements, bug fixes and deployment and involve in complete product life cycle
- Should undertake any development/coding activities that might require during project life cycle
- Should have good core java concept like Collection, Multi-Threading JDBC File handling etc.
- Should have experience in Spring, Spring Boot, JPA, Hibernate
- Should have experience in Web service testing tool like SOAP UI, PostMan
- Should have working experience with database like Oracle, MSSQL Server, MySQL
- Should have enriched experience in client interfacing
- Should have good communication skills
Technologies
- Java, Java EE
- Spring, Spring Boot, JPA, Hibernate
- Java Multi-Threading
- Web service using SOAP/REST
- JIRA, Confluence, Bitbucket
- Oracle, SQL Server, MySQL
- WebLogic, Tomcat , JBOSS
- Bachelor’s Degree in Computer Science or equivalent
- 8-12 years’ of industry experience in programming web applications, mobile and/or large scale enterprise products
- Deep knowledge of C#, ASP, .NET, MVC, .Net core
- Deep knowledge and extensive experience working on Ruby or React and JavaScript, as required
- Experience with XML, ADO/ADO.NET, LINQ, AJAX, IIS
- Extended experience with SQL, relational and non-relational databases
- Experience in TFS and Visual Studio
- Hands on experience with SDLC and programming design patterns
- Experience with Agile methodology
- Skillful at reviewing new feature impact on an application and recognizing potential risks
- Uses time effectively and efficiently
- Quickly learns new technologies
- Detailed oriented, professional and possesses a positive work attitude
- Communicate professionally both verbally and in writing
- Effective time management skills
- Knowledge on UI technologies will be plus
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
- Conducts systems analysis and makes recommendations to improve the system to achieve an outcome.
- Promotes internal best practices and coding conventions to write and execute tests for your own code, including creating comprehensive unit tests.
- Contributes to Technical Requirements Documents.
- Requests constructive feedback for designs early in the process.
- Communicates successfully with large teams and many stakeholders.
- Provides mentorship for Software Engineers and participates in interview panels to hire new Software Engineers.
- Assists in removing obstacles for the team to yield successful sprints.
- Performs peer code reviews to ensure quality of the codebase.
- Ability to decompose and delegate work to junior engineers.
- Updates job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
- Works effectively with multiple projects and features.
- All other duties as assigned.
About Toyota Connected
If you want to change the way the world works, transform the automotive industry and positively impact others on a global scale, then Toyota Connected is the right place for you! Within our collaborative, fast-paced environment we focus on continual improvement and work in a highly iterative way to deliver exceptional value in the form of connected products and services that wow and delight our customers and the world around us.
About the Team
Toyota Connected India is hiring talented engineers at Chennai to use Deep Learning, Computer vision, Big data, high performance cloud-based services and other cutting-edge technologies to transform the customer experience with their vehicle. Come help us re-imagine what mobility can be today and for years to come!
Job Description
Toyota Connected is looking for a Backend Developer who will architect, design, develop and participate in testing and documentation of large-scale, distributed software applications, systems and services. The Labs team is focused on creating products and services for next generation Connected vehicle systems and the team members are required to be creative in solving problems, excited to work in new technology areas and be ready to wear multiple hats to get things done. This is a highly-energized, fast-paced, innovative and collaborative startup environment; therefore, it is essential that not only the skillset, but also the personality matches such an environment.
You are a successful candidate if you:
- Are smart and can demonstrate it.
- Have 3+ years of experience as a developer for web scale products and services
- Have strong experience in Java or Golang (minimum 1 year) and implemented key aspects of an end-to-end solution
- Have expertise in implementing microservices (using tools and technologies for messaging, RPC, containerization, etc)
- Have expertise in design and development using DB (RDBMS, NoSQL) and caching (e.g Redis) solutions, especially in microservices environment
- Have experience with Containerization (Docker, Kubernetes, etc)
- Have Public cloud technology experience in production (Azure, AWS, or Equivalent)
- Have the ability and willingness to manage other developers including mentoring, performance reviews, etc
- Have solved non-functional aspects of like scalability, security, reliability with cutting edge if not bleeding edge technology
- Are good about creating unit tests, performing code reviews, optimizing performance and ensuring standards for maintainability
- You can manage ambiguity and are comfortable being set loose without a lot of direction
- You are confident in expressing your point of view from a position of knowledge and experience. You are also receptive to feedback and open to revising your plans when appropriate
- We think the knowledge acquired earning a degree in Computer Science would be of great value in this position, but if you're smart and have the experience that backs up your abilities, for us, talent trumps degree every time
It will be Nice if you have:
- Some front-end development experience
- Hands-on experience delivering products or solutions that utilized Machine learning, NLP or other forms of AI - with tools such as Scikit-learn, Tensor flow, Keras, Theano / Spacy, NLTK, etc
What is in it for you?
- Top of the line compensation!
- You'll be treated like the professional we know you are and left to manage your own time
- Yearly gym membership reimbursement & Free catered lunches.
- No dress code! We trust you are responsible enough to choose what’s appropriate to wear
- Opportunity to build products that improves the safety and convenience of millions of customers.
Cool office space and awesome benefits
Our Core Values
- Passionate: We are here to build something great, not just for the money. We are always looking to improve the experience of our millions of customers
- Innovative: We experiment with ideas to get to the best solution. Any constraint is a challenge, and we love looking for creative ways to solve them.
- Empathetic: We begin making decisions by looking at the world from the perspective of our customers, teammates, and partners.
- Collaborative: When it comes to people, we think the whole is greater than its parts and that everyone has a role to play in the success!
- Effective: We consistently go beyond, being smart and proactive, to make things the right things happen, not waiting to be told.
This role is for 1 month where the person will be working from Client site in Paris to understand the system architecture and documenting them. Contract extension for this role will be purely on the performance of individual.
Since the requirement is immediate and critical, we need someone who can join us soon and travel to Paris in December
- Hands on experience handling multiple data sources/datasets
- experience in data/BI architect role
- Expert on SSIS, SSRS, SSAS
- Should have knowledge writing MDX queries
- Technical document preparation
- Should have excellent communication
- Process oriented
- Strong project management
- Should be able to think Out of the Box and provide ideas to have better solutions
- Outstanding team player with positive attitude