
Location: Bangalore
Responsibilities
• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
• Suggest and employ new, creative, and innovative ways to deliver support
• Participate in the hiring, training, and retaining of other team members as requested
• Other duties as required by manager
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams

About Semperfi Solution
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Role Description : Senior Java Developer
As a senior developer you will be responsible to manage the software development life cycle from planning to prioritizing to testing and release. Responsibilities includes gathering system and team product requirements, building java modules and testing features before release. Should have hands on experience developing software with agile methodologies and are ready to lead our junior developers.
Responsibilities • Contribute to all phases of development lifecycle. • Planning of API workflow. • Understanding the requirements all the teams involved and planning the development process. • Write well designed, testable, efficient code. • Prepare and produce releases of software components. • Support continuous improvements by investigating alternatives and technologies and presenting these for architecture review. • Designing, implementing, and maintaining java applications that are often high-volume and low latency. • Identify bottlenecks and bugs and advise solutions to these problems. • Develop highly scalable REST APIs to use in our applications. • Guide the team and help them in any complex situations.
Required Qualifications We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are: • Minimum 8+ Years in a Java programming. • Expert hands-on knowledge of latest technology, good exposure to web technologies and open to all technologies like Java, J2EE, Spring Boot, Microservices, Cloud computing, any DB. • Very good exposure to DevOps concepts and tools, Continuous Integration and Continuous Delivery. • Quick learner believes in continuous learning and acts as a catalyst for building the culture within the organization.
• Analytical thinking skills, problem solving with strong exposure to root causing tools and techniques and ability to come up with solutions in complex situations. • Familiar with various design and architectural patterns. • Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications • Deep insights of Java and J2EE internals such as memory management, transaction management, etc. • Skill for writing reusable Java libraries. • Proficient understanding of code versioning tools, such as Git. • Familiarity with build tools such as Ant, Maven, and Gradle. • Ability to work without guidance and under tight deadlines. • Result oriented and focused on meeting deliverable timelines. • Teamwork and willingness to listen to others. • Communicate effectively • Good knowledge of microservices. • Expertise in developing enterprise level web applications and RESTful APIs using Microservices with demonstrable production-scale experience. • Strong background working with Linux/Unix environments. • Working experience in industry standard protocols related API security. • Clear understanding of web services and SOA related standards like REST/OAuth/JSON.
Location: Bengaluru/Udupi (NO WORK FROM HOME OPTION)
Notice Period: Immediate Joining or Maximum 1 Month
Payroll: Techmasters
End client - Telecom MNC
Job Location- WFH (Work from Home)
Key Responsibility Areas:
● Identifying client’s needs and specifications; understanding their work practices and the nature of their business in order to define the scope of the project and their requirements
● Designs and implementation of expanding functionality, optimization, and improvement of existing solutions
● Cooperation with validators, integrators, and projects manager
● Providing assistance to junior consultants on the use of functional and technical toolsets
● Delivering effective project presentations, writing project reports, and leading straight forward client meetings
Technical Qualifications:
● Should have 2+ years CloudSense design experience and configuration especially in the telecom domain.
● Well versed with CloudSense development and design processes and best practices
● Requirement Analysis and Salesforce Solution Recommendations
● Experienced within CRM and preferably CPQ and Order management
● Well versed in product modeling, product hierarchy, and pricing mechanisms
● Design Validation and Identification of gaps
● Process and Quality compliance
● Seek out ways to utilize Salesforce to improve processes and productivity and make recommendations
● A good understanding of Conga is Desirable
● CS401 certification is desirable.
● CloudSense solution console experience is a plus.
● CloudSense COM implementation is a plus.
Essential:
● B.Sc. or higher in Electrical Engineering, Computer Science or a related field
● Excellent spoken and written English, including the effective use of business and technical terms
● Experience in working with both functional/technical and business-oriented people within a business
● Experience in client-facing environments
● Strong presentation capabilities, confidence, motivation, and communication skills
● Demonstrable commitment to producing high-quality work with excellent attention to detail
● Strong understanding of the business value of Salesforce
● Strong self-motivation and time management with the ability to work effectively with all parts of the business
LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating system that helps testers in cross-browser and crossplatform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is backed by the Tier 1 VC funds and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.
Role
- Develop & maintain shared APIs, libraries and frameworks
- Improve the performance and reliability of our services including databases, CI/CD pipeline, web services, and other integrations
- Monitor and scale our cloud infrastructure
- Collaborate with other teams on security, automation, and internal tools
- Evaluate and develop new tools and technologies that can help achieve company-level goals
Required Candidate profile
- 4 - 8 years of experience in Development.
- Should have good knowledge of backend Technologies like Python, Nodejs, Golang.
- Should have worked with Databases like Mysql, monogdb etc.
- Should have working experience in cloud environment.
- Engineering degree in computer science, engineering or related discipline from good institutes
- Bachelor’s Degree in Computer Science or equivalent
- 8-12 years’ of industry experience in programming web applications, mobile and/or large scale enterprise products
- Deep knowledge of C#, ASP, .NET, MVC, .Net core
- Deep knowledge and extensive experience working on Ruby or React and JavaScript, as required
- Experience with XML, ADO/ADO.NET, LINQ, AJAX, IIS
- Extended experience with SQL, relational and non-relational databases
- Experience in TFS and Visual Studio
- Hands on experience with SDLC and programming design patterns
- Experience with Agile methodology
- Skillful at reviewing new feature impact on an application and recognizing potential risks
- Uses time effectively and efficiently
- Quickly learns new technologies
- Detailed oriented, professional and possesses a positive work attitude
- Communicate professionally both verbally and in writing
- Effective time management skills
- Knowledge on UI technologies will be plus
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
- Conducts systems analysis and makes recommendations to improve the system to achieve an outcome.
- Promotes internal best practices and coding conventions to write and execute tests for your own code, including creating comprehensive unit tests.
- Contributes to Technical Requirements Documents.
- Requests constructive feedback for designs early in the process.
- Communicates successfully with large teams and many stakeholders.
- Provides mentorship for Software Engineers and participates in interview panels to hire new Software Engineers.
- Assists in removing obstacles for the team to yield successful sprints.
- Performs peer code reviews to ensure quality of the codebase.
- Ability to decompose and delegate work to junior engineers.
- Updates job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
- Works effectively with multiple projects and features.
- All other duties as assigned.
Architectural:
Design and implement a software architecture
Select a technology stack
Design and configure infrastructure
Select a development toolkit (IDE, etc.)
Design and implement a database design
Improve and optimise the application architecture
Ensure scalability of the application
Ensure scalability of the infrastructure
Explore new technologies and decide whether to implement them
Strategy, planning, and design:
- Take end-to-end ownership of the product, identify technology requirements, define the future product vision, create preliminary design concepts for add-on modules and shape overall technology and product roadmap by collaborating with the founders, business development, and marketing team.
- Ensure user oriented design is the primary approach to product development across multiple screens, based on user behaviour data and direct customer feedback.
Implementation and deployment:
- Manage Product Release, QA cycles, feature implementation and on time delivery through in-house team and vendors.
- Collaborate with team and customers to define use cases.
- Creation of wireframes/prototypes, site maps and user-flows for web and mobile platforms.
Operational management :
- Support marketing by implementing technical requirements for SEO/product analytics.
- Establish and supervise a quality assurance process, including integration & system testing.
- Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions if needed.
- Establish and forecast ROI of features and succinctly articulate competitive advantage.
- Set-up data collection and analysis system in collaboration with CEO to track key performance.
metrics.
Strong fundamentals in computer science/engineering and algorithm design.
Practical knowledge of computer software algorithms in machine/deep learning, NLP, Computer Vision etc.
Personal Requirements:
- Min of 7+ years of Hands on experience in Web app development, payment gateways implementation, architecture design, product management, databases and UI/UX in consumer facing applications.
- Experience on projects involving engineering and algorithmic functions, machine learning, deep learning and artificial intelligence is very advantageous.
- Creative self-starter who is comfortable with both taking initiative and working in teams.
- Strong communication skills.
- Willingness to learn and utilise emerging technologies.
- Sincere passion to use disruptive technologies that can be globally significant







