Engineering Manager Top Fintech company Tier 1 college

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

POSITION: Sr. QA Engineer  

We are looking for a seasoned and results-driven Senior QA Engineer with 7 to 8 years of experience in Manual and Automation Testing. The candidate should have deep expertise in QA processes, strong automation skills using Python or equivalent, and the ability to lead quality initiatives for our core product suite. You won't just be finding bugs — you will be building a resilient quality ecosystem that leverages modern tools. 

What You’ll Be Doing:  

● Understand business requirements and convert them into test scenarios and test cases 

● Perform Manual Testing including Functional, Regression, Integration, & System Testing 

● Develop, maintain, and execute Automation Scripts using Python 

● Identify, report, and track defects using defect management tools 

● Work closely with Developers, Product Managers, and QA team members 

● Lead requirement analysis, test planning, and test case reviews 

● Contribute to improving QA processes and automation coverage 

● Participate in sprint planning, retrospectives, and cross-functional reviews 

● Identify, report, and track defects using defect management tools; manage triage and resolution with development teams 

● Catch edge cases before they become production issues 

● Co-ordination is release processes 

Automation Skills:  

● Maintain, and extend robust Automation Frameworks ( PyTest / Selenium) for UI and backend services as well as design patterns, and CI/CD integration 

● Monitor nightly automation runs, troubleshoot defects 

● Ability to design, extend, debug, and maintain test frameworks independently 

API and Database Testing:  

● Perform contract testing and functional validation of REST APIs using Postman or similar tools. 

● Write complex SQL queries to validate data pipelines, migrations 

Qualifications:  

● Strong understanding of Software Testing concepts 

● Experience in writing Test Cases and Test Scenarios 

● Experience in Defect Tracking tools (JIRA, etc.) 

● Experience in CI/CD tools (Jenkins, GitHub Actions, GitLab CI) 

● Experience in Agile / Scrum methodology 

● Strong analytical and problem-solving skills with a 'break-it' mentality 

● Good communication skills — ability to articulate quality risks to non-technical stakeholders 

● Self-motivated, quick learner, and proactive in driving quality culture 

● Strong team player with empathy to help developers 'fix-it' 

● Exposure to Agentic AI testing frameworks 

Review Criteria:

• Strong Software Engineer fullstack profile using NodeJS / Python and React
• 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)
• Must have strong experience in working on Typescript
• Must have experience in message-based systems like Kafka, RabbitMq, Redis
• Databases - PostgreSQL & NoSQL databases like MongoDB
• Product Companies Only
• Tier 1 Engineering Institutes (IIT, NIT, BITS, IIIT, DTU or equivalent)

Preferred:

• Experience in Fin-Tech, Payment, POS and Retail products is highly preferred
• Experience in mentoring, coaching the team.

Role & Responsibilities:

We are currently seeking a Senior Engineer to join our Financial Services team, contributing to the design and development of scalable system.

The Ideal Candidate Will Be Able To-

• Take ownership of delivering performant, scalable and high-quality cloud-based software, both frontend and backend side.
• Mentor team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.
• Do code reviews.

Ideal Candidate:

• Thorough knowledge of developing cloud-based software including backend APIs and react based frontend.
• Thorough knowledge of scalable design patterns and message-based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, SQL etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in Python FastAPI/Django, NodeJs, TypeScript, ReactJs.
• Eye for user responsive designs on the frontend.

Perks, Benefits and Work Culture:

• We prioritize people above all else. While we're recognized for our innovative technology solutions, it's our people who drive our success. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being and growth:
• Medical Insurance with coverage up to INR 8,00,000 for the employee and their family

• Ability to effectively partner with senior business leaders
• Understanding and awareness of latest talent acquisition trends and growth hacks that are relevant to multiple functions suitable for immediate hiring needs.
• Technology first and enterprise company background and understanding.
• Collaborative attitude and proactive approach in driving stakeholder team/s.
• Hands-on experience of owning up and driving immediate hiring needs of the company.
• Demonstrating ownership & accountability, long term thinking, planning & prioritizing.
• Strong negotiation skills and career guidance to the incoming talent
• Strong communication skills - Business communication , verbal and written.

• Build a Talent acquisition philosophy in order to solve for recruitment strategically and for rapid implementations in achieving recruitment needs across the organisation and global locations.
• Provide professional expertise and support in the design, development and implementation of the talent acquisition process that is required to achieve business goals and results in the creation of a right talent benchmark and establish right models to create active and proactive talent pipeline for the companies quarterly hiring goals .
• Source and engage with leadership and senior level talent for the open roles of the company
• Set up proactive talent acquisition and candidate experience management processes.
• Collaborate with leaders to get the right visibility in the talent forums in India and outside.
• Collect, analyze and maintain data gathered to inform targeted talent pool across all levels and functions
• Partner across all functions & businesses across to build various recruitment practices for diverse teams within .
• Be a go-to leader and SME’ for the leadership team for all recruitment related aspects.
• Proactively manage “Time - Quality - Cost” metric for TA to set right TA practices for the company
• Handle end to end recruitment across all functions
• Establish scalable recruitment systems, processes and tools for the company
• Build and execute the talent branding activities with short term and long term goals in mind.
• Work with senior leadership for hiring planning and spearhead the execution

• Having managed recruitment of a rapid growing tech organizations
• Managed small size global recruitment teams earlier (at least for 2-3 yrs of leading team)
• 10-12 yrs of relevant talent acquisition experience
• Having worked in tech and business recruitment in needs
• Having experience in spearheading recruitment function in a product company from 30-150 people

Job Title: Field Network Engineer Department

Location: IT department | IT department | Siddipet, Medak, Sangareddy, Vikarabad, Rangareddy, Narayanpet, Mahabubnagar, Wanaparthy, Nagarkurnool, Jogulamba, Gadwal, Medchal, Malkajgiri, and Hyderabad.

Reports to: Senior Network Engineer

Days/Hours of work: 9 Hrs (Monday to Saturday)

Salary Range: 2.52 LPA to 2.76 LPA

Requirement Bike and Driving License (Compulsory)

Summary of Position: - 1. Resolve, repair and install fiber optics systems and ensure that they work properly

2. Examine and replace faulty and old fiber optic cables and take care of fiber splicing and rectify fiber optic problem areas

3. Installation of Cisco router and switches

4. Installation of OLT and ONT devices

5. Cabling of Fibre optics cable.

Primary Responsibilities

• Cisco(Router & Switch)
• Network Devices (OLT & ONT)
• LAN and WAN experience
• Fiber Optics Cabling

Personal Specification

Any Graduate

Experience 0-1 year

Product Knowledge: Cisco, Router, Cisco Switch, Fiber Cable

Competencies 

Language Hindi and English (Written and Oral).

• 2+ years of Affiliate/Influencer/Partnership marketing experience in SaaS with at least 1 years focus on building and managing successful Affiliate/Influencer/ Partnership Marketing programs
• Full proficiency in working with known Affiliate Networks
• Strong experience with link tracking, conversion pixels/tags, sales validation, Google Analytics, and digital marketing attribution concepts
• Analytical mindset with a passion for data-based decision making with a strong test-and-learn mindset
• Passion for following rapidly evolving trends and determining new possible social marketing techniques to drive business 
• Full proficiency in English. Written and spoken 
• Familiarity with Indian B2B business.      

What roles and responsibilities will be performed by the selected candidate?

§ Should be able to handle all ETL Datawarehouse testing phases (Azure environment).

§ Should be able to test complex SQL scripts including Spark SQL

§ Should be able to apply business and functional knowledge including testing standards, guidelines, and testing

methodology to meet the teams overall test objectives.

§ Should be able to identify business requirements including data sources, target systems, transformations

required, business rules required to be applied and existing data model from the mapping document.

§ Define Testing strategy, Test approach, Test suites and Test cases.

§ Run, test and debug ETL jobs (Azure environment).

§ Identify and track defects to closure and keep defect log.

§ Should be able to produce test result documentation that are clear and concise along with documentation of

tests performed, test coverage, test risks, assumptions, issues, and dependencies.

§ Bringing in industry best practices in ETL Testing.

§ Should be able to test complex SQL scripts including Spark SQL

§ Should be able to test pandas data frame ETL transformations.

What is the expectation from the candidate’s current role/profile?

§ 2-5 years of experience in core ETL testing expertise with strong exposure to agile methodology.

§ Ability to apply business and functional knowledge, to define testing strategy, test approach and test case

design.

§ Should have excellent SQL skills

§ Should have worked on ETL project involving multiple layers/stages of database processing with various kinds

of sources/targets like files, Oracle, SQL Server, Webservices. Delta Lake etc…

§ Should have at least intermediate level knowledge of python scripting and pandas (Python data analysis

library).

§ Knowledge of Software Development Lifecycle including the functional and non-functional test phases

§ Good interpersonal, communication and organizational skills

§ The ability to work and team effectively with team and management personnel across

We are hiring for Angular Developer. Opportunity to make a difference, chance to work on cutting edge technology, flexible work hours, rewarding career, work from home option.

1. Minimum experience of 1 year and maximum 3 years in Angular 5+ version
2. Preference- If the candidate is full stack developer and has an additional skill
3. Position opened for immediate joiners (Maximum within 15 days of offer)