Engineering Manager

Sales Strategy and Revenue Management

Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.

Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.

Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.

Sales Team Leadership and Performance Management

Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.

Conduct regular sales performance reviews, provide direction, and identify training and development needs.

Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.

Business Development and Market Expansion

Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.

Develop strategies to expand the company’s market presence across Papua New Guinea.

Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.

Key Account and Customer Relationship Management

Build and maintain strong relationships with key corporate, government, and institutional customers.

Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.

Ensure high standards of customer service and timely resolution of significant sales and customer concerns.

Sales Forecasting, Pipeline and Reporting

Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.

Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.

Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.

Product, Pricing and Margin Management

Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.

Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.

Monitor sales margins and ensure transactions support the company’s profitability objectives.

Cross-Functional Coordination and Compliance

Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.

Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.

Strong QA Engineer Profile with manual + automation testing across web, API, and AI-driven features

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Mandatory (Experience 1): Must have 2+ years in QA / software testing, covering both manual and automation testing

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Mandatory (Experience 2): Must have experience designing, writing, and maintaining test plans, test cases, and test data for web, API, and AI-driven features

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Mandatory (Experience 3): Must have experience performing functional, regression, integration, and exploratory testing across releases

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Mandatory (Tech skill 1): Must have hands-on automation experience with a framework such as Selenium, Playwright, Cypress, or similar

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Mandatory (Tech skill 2): Experience testing AI/ML or data products (validating accuracy, consistency, edge cases, bias, graceful failure handling)

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Mandatory (Tech skill 3): Must have API testing experience with tools like Postman, REST Assured, or equivalent, and experience testing REST APIs and data pipelines

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Mandatory (Tech skill 4): Must have working knowledge of Python, JavaScript, or Java for test automation

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Mandatory (Tech skill 5): Must have SQL and data skills — able to write queries to validate data and back-end behaviour

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Mandatory (Skill 1): Must have a strong grasp of QA methodologies, SDLC/STLC, and Agile/Scrum practices.

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Mandatory (Skill 2): Must have an analytical mindset with sharp attention to detail and clear defect communication

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Mandatory (Skill 3): Must have strong communication skills

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Preferred (CI/CD): Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions)

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Preferred (Domain): Cloud/AWS and insurance domain exposure

Experience: 5+ years production software engineering, with 2+ years working directly on LLM or agent systems in production. 

Location: Remote 

To streamline and fast-track screening, please submit your details here (if you haven’t already): https://airtable.com/appbtkr4odapnb5I6/pagqo91lKv3VJg3GT/form 

We’ll review your responses as part of the initial screening process. Please make sure you complete and submit all details through the form to be considered for the next stage. Submissions outside the form may not be considered.

Why This Role Matters

Terrabase builds agent infrastructure that enterprise customers rely on daily for SQL generation, forecasting, data analysis, and artifact delivery. Our orchestration layer routes between specialized sub-agents, manages typed handoff contracts, runs structured eval suites, and enforces correctness across every turn.

This is not a research-prototype role. You will build and evolve agent architecture, but always in service of making the system observable, typed, evaluated, recoverable, and boringly reliable in production.

What You Will Do

Own the harness architecture and middleware stack. Our LangGraph orchestrator routes between sub-agents through a layered middleware stack: file upload handling, source resolution, local context, workspace sync, state hydration, aggregation barriers, and typed handoff contracts. You will extend this stack, enforce its contracts in code, and keep it operational as routing logic and agent surfaces evolve.

Maintain typed contracts and boundaries. Agent handoffs at Terrabase carry typed contracts with barrier conditions and retry predicates. You will design these contracts, enforce them with strict typing, manage backward compatibility when contracts change, and write the contract tests that prevent silent regressions.

Own the eval suites. We run structured eval suites across routing decisions, context-resolution accuracy, multi-turn coherence, visual reference alignment, and artifact correctness. You will extend coverage, write new evals where gaps exist, and build CI gates that block releases when regressions are detected. A routing change or prompt change with no eval coverage does not ship.

Triage production failures and close the loop. When an agent turn fails in production, you will trace it in LangSmith, identify the failure class, and convert it into a durable regression test. You will own the release gates, keep prompts and runtime contracts in sync, manage feature flag rollout risk, and remove dead paths as the system evolves.

Own SQL and artifact correctness. Our agents generate SQL over customer schemas and produce structured artifacts (reports, dashboards, data sheets) under a strict schema contract. You will own the correctness layer: source grounding, schema-aware validation, provenance surfaces, and the eval infrastructure that catches generated artifact failures before they reach customers.

Build and maintain HITL workflows. Human-in-the-loop checkpoints let users intervene, redirect, or approve mid-chain. You will design these workflows, enforce their resumable state contracts, and ensure they degrade gracefully when interrupted.

Instrument for traceability. You will extend LangSmith tracing coverage, add structured span annotations, and build the tooling that lets us diagnose a bad agent turn from production trace data alone, without requiring a local reproduction.

What We Are Looking For

• 5+ years production software engineering, with strong Python fundamentals
• 2+ years working hands-on with LLM-based systems: agent loops, tool use, context management, or inference pipelines
• Experience with LangGraph, LangChain, OpenAI/Anthropic tool-use systems, or equivalent multi-step agent/runtime orchestration
• Practical eval engineering: you have built or extended eval harnesses, written automated test cases for agent behavior, and treated evaluation as an ongoing engineering discipline
• Strong engineering hygiene: strict typing, small interfaces, contract tests, clear schema migrations, and CI discipline
• Ability to debug from production traces and artifacts, not only local reproductions
• Comfort working across prompts, Python runtime code, TypeScript product surfaces, data systems, and eval infrastructure
• Systems thinking: you design for observability, recovery, and state management, not just the happy path
• Maintenance ownership mindset: you triage, close loops, and leave systems more debuggable than you found them
• Pragmatic judgment: you can distinguish between reliability-critical infrastructure and speculative abstraction

Bonus Points

• HITL workflow design: checkpoints, approvals, mid-chain interrupts, resumable state
• Context engineering depth: chunking strategies, retrieval-augmented generation, semantic routing, re-ranking
• Experience with LangSmith, Weights and Biases, or similar trace and evaluation platforms
• Prior work shipping agent systems to enterprise customers where SQL or data correctness is a hard requirement
• Experience with mypy, Pydantic contracts, or strict typing disciplines in a production Python codebase

Life at Terrabase

We are a sharp, focused, fully remote team building agent infrastructure that enterprise customers trust with their data. You will work directly alongside the engineer who designed this harness, with broad ownership, generous compute budgets, and a culture that treats reliability as a product requirement, not a research topic.

Terrabase is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for every team member.

Responsibilities: 

This role involves a Salesforce Lightning Developer joining the global team to take responsibility for enhancing and implementing the Salesforce system across the retail and investment management business in banking clients. 

 Key Responsibilities: 

- Implement regional and global requirements from the business, using best practices to increase adoption. 

- Integrate Salesforce with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm. 

- Work closely with different teams, taking a hands-on role in the design and development of new features. 

- Ensure that enhancements and solutions are in line with the firm's vision. 

Required Skills and Qualifications: 

- Strong hands-on experience with Salesforce, preferably in Salesforce Lightning in the financial industry. 

- Proficient in APEX, HTML, JavaScript, and CSS. 

- Experience deploying rapid prototyping to quickly envision challenges and credibly propose solutions to complex issues. 

- Basic knowledge of integrating Salesforce with third-party vendors, API integration, and RESTful services. 

- Strong skills in programming, reports, dashboards, and workflows. 

- Good knowledge of databases, including SQL and SOQL. 

- Familiarity with DevOps best practices, including version control, CICD tools, and Salesforce DX. 

- Understanding of the full development lifecycle, including Agile methodologies. 

- Proficient in writing Apex test classes and scripts. 

- Strong written and verbal communication skills. 

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Master's degree and experience in sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred

• Developing Hybrid Mobile Apps using IONIC 4 or 5 + ANGULAR + Typescript & CAPACITOR
• Independently compile and deploy apps - both on Android & Apple platforms
• With Plugins such as Google Maps, Payment Gateways, Push Notifications, QR Codes, WiFi, NFC, etc is good to have
• Optimize for multi-device iPhone, iPad, Tablet & Smartphones
• Experience in HTML5, CSS3, & JavaScript
• Good understanding of REST APIs & JSON

• Be able to work in cross-functional teams
• Write high-quality code as per industry standards and best practices
• Test the code for quality assurance, debug identified bugs and resolve issues
• Support in building, deploying, and maintenance of products and services
• Documenting product service progress, status, and manuals
• Participate in team meetings and planning & review sessions