PHP- Analyze, investigate & resolve bugs and technical issues faced by our merchants, partners and customers.
- Communicate with end customers & merchants on technical issues over phone calls and get on remote sessions to solve their issues on time.
- Identify, scope out, and provide solutions for technical projects that may arise
- Build out technical documentation and knowledge base for users to access
- Be a liaison between our Support and Development teams
- Perform other reasonably related duties as assigned by the immediate supervisor and other members of the management team
Ideal Skills:
- 4+ years of work experience as software engineer
- Knowledge of PHP, SQL and hands on experience in ecommerce platforms like Shopify, WooCommerce, Magento, Salesforce Commerce Cloud, etc
- Knowledge of Javascript, HTML/CSS and ability to troubleshoot with browser’s tools
- Close attention to detail with a high degree of accuracy
- Strong self-starter attitude who doesn’t need direct supervision
- Strong written and verbal communication skills
- Strong desire to spot and resolve potential issues before they occur
Bonus Points:
- Experience providing product insights and resolving technical tickets
- Experience in startups
- Experience in an agile environment
- Coding bootcamp or technical degree is a plus
- Experience in a customer-facing or service role where you had to understand problems and provide solutions
About You
- A+ character. We are team-first here at company.
- A hard-working mentality. It’s early and there is still a lot to build.
- An excellent communicator.
- Ownership. You aren’t afraid to take on new responsibilities and you act like an owner in everything you do.
- A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
- Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.
Perks & Benefits:
- Competitive salary
- Group Medical insurance
- Life and long term disability insurance
- Collaborative fun workspace
- The opportunity to join country’s fastest growing start-up alongside a team of motivated and driven individuals
Subodh Popalwar
Software Engineer, Memorres
About Financially empower the next generation. (SZ1)
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Follow CutshortSubodh Popalwar
Software Engineer, Memorres