Senior Database Developer/ Admin

Responsibilities:

• Order Generation / Sales in their respective territory and Collection of Outstandings with STUs
• Attending to customer's urgent requirements & Resolving customer complaints
• To ensure segment wise secondary sales growth and maintain dicipline of SPARK reviews across all distributors
• Growth of retail sales revenue by ensuring target achievement for the Area
• Growth of workshop sales revenue by ensuring target achievement for the Area
• Growth of STU sales revenue by ensuring target achievement for the Area
• Ensure SPARK Review Adherence
• Execute activities towards workshop revenue growth and accomplish process adherence
• Growth of Workshop Paid Revenue
• Establish Parts Maturity Index across assigned workshops
• Planning and assisting Workshop Branches in Southern Kerala to establish MSL in co-ordination with Service (incl New Models)
• STU Sales
• Follow up for GRNs & price amendments from STU & Project sectors, Bill preparation, payment follow up and collection, depositing of payments, Money Receipt preparation on time and thereby ensuring outstanding below the committed DSO level
• Purchase Requests generation, RC prices collection, price tabulation, offers submission, order generation etc from STU & project sectors
• MRP updation, Materials follow up, Leyparts Business development through new model parts/kits/aggregates, dissemination of information on Part no. changes & other data, answering all the enquires and coordination among all the depots and branches/Chief OIffice/Central stores in STU & Project sectors
• Update on STU Tenders and loss of sales analysis

MIS & Reports:

• Monthly branch reviews
• AOR & VOR reductions review
• TOC recommendation review with attached dealer outlets and ASCs
• Sales tracker, Stock tracker and dealer profititability review
• MIS of monthly outlook numbers, Sales Coordination activities

Feet on Street Management (DWE):

• Follow up on DWEs along with Service MICs for fleet customers
• BS3 Engine Sale improvements
• Focus on sale improvements in DEF and BSVI filters
• Resolving issues & queries through whatsapp & phone call of all DWEs.

Profile: DevOps Engineer
Experience: 5-8 Yrs
Notice Period: Immediate to 30 Days

Job Descrtiption:

Technical Experience (Must Have):
Cloud: Azure
DevOps Tool: Terraform, Ansible, Github, CI-CD pipeline, Docker, Kubernetes
Network: Cloud Networking
Scripting Language: Any/All - Shell Script, PowerShell, Python
OS: Linux (Ubuntu, RHEL etc)
Database: MongoDB

Professional Attributes: Excellent communication, written, presentation,
and problem-solving skills.

Experience: Minimum of 5-8 years of experience in Cloud Automation and
Application

Additional Information (Good to have):
Microsoft Azure Fundamentals AZ-900
Terraform Associate
Docker
Certified Kubernetes Administrator

Role:
Building and maintaining tools to automate application and
infrastructure deployment, and to monitor operations.
Design and implement cloud solutions which are secure, scalable,
resilient, monitored, auditable and cost optimized.
Implementing transformation from an as is state, to the future.
Coordinating with other members of the DevOps team, Development, Test,
and other teams to enhance and optimize existing processes.
Provide systems support,  implement monitoring and logging alerting
solutions that enable the production systems to be monitored.
Writing Infrastructure as Code (IaC) using Industry standard tools and
services.
Writing application deployment automation using industry standard
deployment and configuration tools.
Design and implement continuous delivery pipelines that serve the
purpose of provisioning and operating client test as well as production
environments.
Implement and stay abreast of Cloud and DevOps industry best practices
and tooling.

Responsibilities:

• Configure and maintain Tableau Server Software Layer.
• In charge of system administration (includes site creation, server maintenance/upgrades/patches) and change management
• Monitor server activity/usage statistics to identify possible performance issues
• Carry out performance tuning of tableau server environment (clustering, load balancing)
• Create/Manage groups, workbooks and projects, database views, data sources and data connections.
• Proactively communicate with stakeholders to resolve issues and get work done
• Set up a governance process around Tableau dashboard processes.

Qualifications

• Bachelor's degree in computer science, business analytics or related field
• 3 or more years of professional experience as an administrator
• Experience in developing, configuring and administering Tableau Server.
• Ability to play with data and build reports / dashboards using Tableau
• Strong written and verbal communication skills

• Working closely with the client (typically Marketing / Communication heads) to understand their needs, company goals, vision, and prepare a high-level strategy spanning multiple platforms and types of content.
• Breaking down the client’s requirements in the form of a more granular content calendar
• Coordinating with designers, videographers, and other stakeholders to ensure overall smooth project flow and client satisfaction
• Doing primary or secondary research, as and when required, depending on the context
• Ensuring that the client receives error-free content and copy that is free of plagiarism
• Repurposing existing content into buckets that can be reposted on different platforms
• Brainstorm (along with the Account Manager) about how to drive traffic to the existing content and to improve overall KPIs for the client
• Diligent tracking and analytics of what's working and what's not working, and how to optimiz content for the next cycle

Codenia Technologies LLP is Hiring for the Position of PHP Developer (2 - 3 years of experience) with good logical skills and following

Requirements :

Must have Laravel/Codeigniter Experience.

Responsibilities Integration of user-facing elements developed by front- end developers. ·

Build efficient, testable, and reusable PHP modules.

Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3. ·

Must have Good Communication Skills

Desired Candidate Profile

• Minimum 3 years of hands-on development experience
• Experience with VoIP based technologies based on SIP protocol.
• Solid C, C++ experience, Python
• Experience in developing multi-threaded and client server application
• Experience in Linux/Unix environment
• Experience/Knowledge in at least three of the following technical areas is also required:
• Object oriented design and methodologies
• Experience developing cloud-based services (e.g. SaaS, PaaS)
• Knowledge and development background in web services, or web based technologies using REST.
• Experience with highly available/redundant softwer.
• Strong communication skills required.
• Strong writing skills required.
• Ability to multi-task and handle changing priorities.
• Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus.
• Excellent team skill, can-do attitude, focus on quality.

we are looking to add new talent to our ruby on rails team. You will be responsible for developing and maintaining the server-side logic for the central database, testing performance, troubleshooting, and integrating front-end elements into the application.

Job specifications-

• Bachelor’s degree in computer science, computer engineering, or related field.
• Understanding of ruby on rails as well as libraries
• Ability to write clear, readable ruby codes.
• Problem-solving capabilities.
• Understanding of code versioning tools like- Git
• Good understanding of front-end technologies including- HTML5, JavaScript, and CSS3.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Familiarity with testing tools.

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

• 3+ years’ experience developing and implementing enterprise-scale reports and dashboards.

• Proficiency with MS Power BI / SSRS.

• Knowledge of logical and physical data modeling concepts (relational and dimensional).

• Understanding of structured query language (SQL).