Email Marketing / Inside Sales

• Strong Customer Success Executive, preferably from B2B Product companies
• Mandatory (Experience 1): Must have 2+ YOE in a Customer Success / Support role in Tech-focused companies
• Mandatory (Experience 2): Must have worked on Customer Onboarding, Training, and engagement (end-to-end customer lifecycle management)
• Mandatory (Experience 3): Must have handled Customers queries across multiple channels - Email, Chat and call

Preferred

• Preferred (Company): B2B SaaS Product Company

• To be well versed in C#, ASP.NET, HTML, JavaScript, Ajax, OOPs concepts and SQL Server.
• Involved in code development and implementing database changes.
• Should have experience in complete SDLC Process.
• Candidate should have good analytical and problem solving skills.
• Should be a results oriented and good team player.

About Klenty:

Klenty is a Software Product company operating in the Sales Engagement category. We

are one of the fastest growing SAAS startups in the sales engagement space, headquartered in

California and operating from Chennai, India. Klenty’s Sales Engagement Product helps

thousands of sales teams automate all the repetitive activities involved in the sales process like

sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus

more on activities like building relationships and closing deals. With over 3000 customers all

over the world, we are on a mission to transform every B2B Sales team into an unstoppable

force. Join us in building the future of sales engagement software.

JD :

Responsibilities:

• Developing new user-facing features using ReactJS.
• Building reusable components and front-end libraries for future use
• Translating designs and wire-frames into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following ReactJS workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Devising strategies for increasing the market and market share of company's product in the given region and ensuring effective implementation of the same.
• Improving brand & credibility of the company's product in the international market via - Continuous product promotion campaigns along with monitoring and ensuring the implementation of the same
• Defining strategies to explore new international markets and generating higher revenues from the international sales
• Maintaining and developing relationships with new & existing clients.
• Being responsible for pre and post shipment documentation: Invoice/ Packing list, Executing post shipment documents as per the terms of the export order, preparing BRC, etc.
• Planning and coordinating with the team as well as various vendors for the timely delivery of orders.
• Ensuring that shipments are in compliance with all laws and regulations. You need to be well updated with the various export laws.

• The candidate should have 4+ years of experience in developing International sales as well as export documentation.
• Good contact base in various countries of Distributors
• Good contact base in various countries of Buyers
• Good contact base in various countries of Chain Stores
• The Candidate should carry analytical thinking as he/she is expected to work with sales data.
• Excellent Communication Skills (Verbal & Written).
• Ability to handle overseas Buyers, CHA & Transporters independently.
• Experience in Pre- & Post Export Documentation.
• Very well versed in MS Word & MS Excel.
• Having experience in Digital Marketing will be preferred.

Experience Level – 2 to 8 years

Desired Candidate Profile

• BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
• 3-5+ years of experience as Logistics CSS Manager
• A focus on execution, problem-solving, improving processes and brand enhancement
• High curiosity
• Openness to considering new perspectives    

Company Introduction

Juvoxa is a healthtech startup which enables an Integrated channel of pharmaceutical companies, Medical Professionals/ Institutions, and Patients for Digital Prescriptions 2.0. We enable effective dissemination of right information, tools and help in capturing right data at specific points for increased efficacy of the overall care. With Juvoxa, all stakeholders increase engagement, save money, and reduce friction in healthcare systems. This is accomplished in one secure, transparent, and convenient platform. Juvoxa is founded by serial entrepreneurs and funded by Industry professionals.

Job Description // React Frontend Programmer

With major Pharmaceutical companies adopting us for rollout in South East Asia, we are scaling our engineering team. 

What you will do

• Implement unit testing, example Junit, to support development of test-driven development
• Write reusable, Testable and efficient code
• Develop new client-side ReactJS components for modern web and mobile applications
• Design scalable frontend architecture
• Improve product quality through code reviews, write effective unit tests and collaborate with Q&A to implement automation testing
• Contribute to open source, write your experiences, mentor others and proactively improve

What you will have

• Strong teamwork, coordination, and planning, self-managed
• Experience working remotely & as part of a distributed engineering team
• Strong problem solving skills are essential.
• English Skills (ability to effectively communicate via written and spoken english).
• Minimum 2 years of software engineering experience in frontend development particularly ReactJS
• Proficiency in web and mobile frontend development; ReactJS, JavaScript, JSON, HTML 5, CSS, LESS, GIT
• Strong knowledge of state management libraries; Redux
• Complete understanding on development of Progressive Web Applications and web workers
• Familiarity with AWS
• Knowledge of Test frameworks like Jest, Mocha, React Testing Library
• Experience with styled-components is desirable
• Exposure to page speed improvement techniques including state management
• Work on automation to actively measure and improve quality and performance of our frontend apps

What we will provide

• Startup-like environment and culture, fast paced and with quick decision-making process
• A unique startup that has both the ability to work directly with senior leadership but also the structure that comes from being founded by Entrepreneurs who have built for scale. 
• An environment to be heard, opinion will be valued and you will have the resources to do your best work ever. 
• Compensation at par with market plus equities and we are 100% remote for now.
• Life-long learning and supporting the development of the team, including wealth creation

Dear recruitment agencies and recruiters, please note that we choose to recruit directly for this role. You are expressly requested to not contact Juvoxa or any of its employees in relation to this vacancy or with any offers of your services. Thank you.