Content & Communication Lead

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Marketing Intern

Experience Level - 0 to 1 year

Location - Bangalore

Job Overview:

We are seeking a creative and enthusiastic Social Media Intern to join our dynamic Digital Marketing team. The ideal candidate will be passionate about social media trends and digital marketing

strategies, with a keen interest in developing and implementing engaging social media campaigns. This internship offers hands-on experience in a fast-paced environment, where you will assist in

managing our social media presence and contributing to our overall marketing goals.

Key Responsibilities:

● Content Creation: Assist in creating and curating engaging content for various social media

platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.

● Social Media Management: Support the scheduling and posting of content across social

media channels, ensuring consistency and alignment with the company’s brand voice and

marketing objectives.

● Engagement: Monitor social media channels for customer interactions, respond to comments

and messages in a timely and professional manner, and engage with followers to build a

strong online community.

● Analytics: Track and analyze social media metrics and performance, providing insights and

recommendations for improvement based on data trends and reports.

● Campaign Support: Assist in the planning and execution of social media campaigns and

promotions, including writing copy, designing visuals, and tracking results.

● Research: Stay updated on the latest social media trends, tools, and best practices, and provide recommendations for incorporating new strategies into our social media efforts.

● Collaboration: Work closely with the Digital Marketing team to align social media strategies with broader marketing goals and initiatives.

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Job Title: Junior Purchase Engineer (From Manufacturing Industry)

Location: Ghatkopar

Department: Purchase

Experience: 1-2years

Vacancy: 1 (Male/Female)

Qualifications:

 Diploma / Bachelor's Degree in Mechanical, Electrical, or related field

Skills:

 Experience in pharmaceutical, automation, or equipment manufacturing industries.

 Familiarity with import/export documentation and procurement policies.

 Strategic thinker with a proactive and results-oriented mind-set.

 Excellent communication and interpersonal skills.

 Computer knowledge like Excel, Word, Power point.

 Detail-oriented with strong organizational and multitasking abilities.

Key Responsibilities:

 Handle purchase requisitions and procurement of raw materials, components, and services as

per company requirements.

 Work with an ERP system to manage purchase orders, track inventory, and generate reports.

 Conduct market research and vendor analysis to identify cost-effective and reliable suppliers.

 Oversee the sourcing of materials, goods, and services to meet company requirements.

 Monitor market trends and conduct cost analysis to identify cost-saving opportunities.

 Establish and maintain strong relationships with key suppliers and vendors.

 Ensure compliance with relevant laws, regulations, and ethical standards in procurement

activities.

 Implement and optimize procurement processes for maximum efficiency.

 Prepare and maintain purchase records, price lists, and vendor agreements.

 Analyse and report on procurement metrics, performance, and budget adherence.

 Implement risk management strategies to address potential disruptions in the supply chain.

 Continuously evaluate and improve vendor performance and product quality.

 Participate in budget planning and contribute to cost management initiatives.

 Stay informed about industry trends, emerging technologies, and best practices.

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal – to Evolve Freight forwarders towards Digitalized operations, enhancing efficiency, and driving lasting change.

As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.

Learn more at www.shipthis.co

What you'll be doing?

• Utilize programming expertise to troubleshoot and diagnose software issues, offering clear and actionable solutions.
• Perform regular maintenance and updates to the applications
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Reporting software bugs and supportability concerns along with customer suggestions to the product teams.
• Proven ability to analyze, diagnose, and resolve complex technical issues efficiently.
• Requirement gathering and analysis of customer requirements.
• Development and configuration of client instances during onboarding
• Document technical solutions, known issues, and best practices in a clear and concise manner.
• Follow the SLA for issues with respect to the severity.

Desired qualifications include

• Experience in debugging and interpreting code to identify and address software-related issues
• Ability to multi-task and work with minimal supervision
• Knowledge of JavaScript, HTML, JSON, and Angular
• Basic concepts of Python and REST APIs
• Strong problem-solving skills
• Excellent written and verbal communication skills

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out if you have the skills and passion, we invite you to apply.

We are an equal opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

Job Synopsis

• Location: Bangalore
• Job Type: Full-time
• Shift: Rotational Shift
• Role: Junior Software Engineer
• Industry Type: Software Product
• Employment Type: Full-time, Permanent

Location: HSR Layout, Bangalore

Job Summary:

We are seeking a highly motivated and experienced Lead Sales Development Representative to spearhead our sales development efforts. The ideal candidate will be responsible for generating new business opportunities, managing and nurturing leads, and developing a high-performing sales development team. As a lead, you will play a critical role in driving our company's growth by implementing strategic sales initiatives and fostering strong relationships with potential clients.

Key Responsibilities:

• Lead and mentor a team of Sales Development Representatives (SDRs).
• Develop and execute strategic plans to generate new leads and expand the company's customer base through various channels, including cold calling, email campaigns, and social media outreach.
• Monitor and analyze team performance, providing regular coaching and feedback to enhance productivity and effectiveness.
• Collaborate with the marketing and sales teams to align sales strategies and optimize lead generation efforts.
• Manage and maintain the lead pipeline, ensuring timely follow-up and effective qualification of prospects.
• Participate in key sales and business development meetings, presenting insights and strategies to stakeholders.
• Stay abreast of industry trends, market conditions, and competitive landscape to inform sales strategies and approaches.
• 4+ years of experience in sales or business development, preferably in a IT / SaaS environment
• Contribute to the continuous improvement of sales processes and tools to increase efficiency and conversion rates.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 3-8 years of experience in sales development, with at least 2-4 years in a leadership role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication, interpersonal, and negotiation skills.
• Proficient in CRM software and sales automation tools.
• Proficient in Lead Generation tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info
• Ability to analyze data and sales metrics to inform decision-making.
• Self-motivated, with a strong work ethic and a results-driven approach.

Role: Senior UI Developer 

We are looking for talented front-end developers who can help us in enabling our users and to deliver excellent experiences to end users. The role of a front-end developer in our teams is crucial in realizing our design ideas. We are looking for developers who can contribute in building the best-in-class digital experiences through the right use of frameworks, technologies and code.

Design and Develop web applications using front-end technologies like Angular 8+, Typescript, CSS, JS, HTML and many more.

Implement applications that have high standards of quality and the best of the performance. The candidate primary focus will be to implement a complete user interface desktop web app, with a focus on performance. Translate UX / UI designs from our design teams into high quality code without any loss in translation Design and implement optimized components, modules and applications using best practices of front- end development and clean coding standards. Work closely with backend 

development teams on API design and integration.

Experience and Qualification:

• 3 years of experience in front-end development of web applications. 
• Frameworks: Angular 8+, Typescript, CSS, JS, HTML 
• Experience in react js, jQuery and backend stacks will be an advantage
• B. Tech

Responsibilities:

• Delivering a complete front-end application
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

Key Skills:

• Strong proficiency in Angular 8+, Typescript, JavaScript.
• Strong skills in HTML, CSS and any other CSS Frameworks.
• Thorough understanding of any front-end frameworks like React, Angular or any other along with its core principles
• Experience with data structure libraries, state managements, functional / reactive programming.
• Familiarity with newer specifications of ES6.
• Experience with RESTful APIs integration
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Creating concise, eye-catching, and innovative headlines and body copy.
• Consistently brainstorming and collaborating with team for new ideas and strategies.
• Writing a wide variety of topics for multiple platforms (website, social updates, emails, banners, videos, etc)
• Researching markets and industries to compare and create content that is innovative and original.
• Performance monitoring and review meetings.

EXPERIENCE and SKILL SET

• Excellent knowledge of trending strategies on digital networking channels (Facebook, Instagram, LinkedIn, YouTube, twitter etc.)
• 2 years of experience in creative writing or copywriting/ promotional writing.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook).
• Candidate with IT background will be preferred.