ETL Developer/Data Engineer

Strong Senior Solutions Engineer (Pre-Sales) Profile

Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Experience 4) – Must have strong understanding of APIs and SaaS architecture

Mandatory (Company) - B2B SaaS

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

•      1–3 years in content marketing, SEO, or digital marketing

•      Strong English writing — you can write 2,000 words that don’t read like AI filler

•      SEO fundamentals: keyword research, on-page, Google Search Console

•      Basic paid ads experience (Google and/or LinkedIn)

•      Self-directed — you manage your own execution once given direction

Bonus Points

•      SaaS or e-commerce tech marketing experience

•      Know what sellers on Amazon/eBay actually complain about

•      Ahrefs, SEMrush, HubSpot experience

•      Can make a decent social graphic in Canva

Dear Applicants

We are looking for a person to join our team and take an active role in building up Software products for our customers. The Candidate must have at least 3 years of experience in product development. Our ideal candidate should have experience in standalone long-term product development with MERN stack, team-leading skills, and the ability to scale the product functionalities to achieve the organization's goals.

Job Description

As a Senior Product Developer at Certcube, you will play a crucial role in developing and enhancing our in-house products. Your experience in Express JS, React JS, TypeScript, Visualization libraries, REST/ GraphQL API, and Generate AI will be invaluable in shaping the future of our product offerings. 

Responsibilities

• Collaborate with product managers, designers, and front-end developers to understand product requirements and translate them into technical specifications.
• Develop and maintain products using Express, React, Node.js, and REST / GraphQL, ensuring high performance, scalability, and security.
• Implement Data visualizations and data analytics capabilities for better visibility of data with MERN technologies.
• Design and implement APIs for seamless communication between frontend and backend components.
• Implement Authentication and seamless authorization capabilities using the MERN stack. 
• Manage and maintain backend databases like Mongo DB, and PostgreSQL.
• Integrate AI and machine learning capabilities into our cybersecurity products using predictive algorithms. 
• Ensure the security of our products by implementing best practices and staying up-to-date with the latest cybersecurity trends.
• Perform code reviews, identify and fix bugs, and optimize application performance.
• Participate in the development of product roadmaps, making technical recommendations, and contributing to feature planning.
• Mentor and guide junior developers, fostering a collaborative and innovative development environment.

Qualifications and Skillset

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 3 years of professional experience in backend development, with a strong focus on React JS, TypeScript, Node, and Express framework.
• Proven expertise in GraphQL and experience with Generate AI or other AI/ML frameworks.
• Prior experience as a product developer in the cybersecurity domain is highly desirable.
• Strong knowledge of cybersecurity concepts and best practices.
• Proficiency in database design and management Excellent problem-solving skills and the ability to work independently and in a team.
• Strong communication skills, both written and verbal.
• Certifications in relevant technologies or cybersecurity are advantageous.

Benefits

• The chance to make a meaningful impact by contributing to the development of cybersecurity products that protect data and systems.
• Potential for career advancement within the company, including promotions to higher-level development or leadership roles.
• An inclusive and positive company culture that fosters collaboration and innovation.

Job Type: Full-time (In office)

Start Date: Immediate

Documents Requirement- Last job relieving letter, ID Proof, Last job offer letter, Updated CV, Last qualification certificate

Job Title: Executive Assistant to CEO

Job Description: We are looking for candidates with Good communication skills and are energetic to join our team as an executive assistant!!

Requirement:

• Good communication and interpersonal skills
• Must be good in handling calls
• Must be a graduate
• MS office

Responsibilities:

• Assisting the CEO with the day to day tasks
• Setting up meetings
• Managing tasks and updating
• Calendar management
• Email drafting and reverting
• Handling calls for the CEO
• Managing the floor and supervising

Responsibilities:

●     Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.

●     Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.

●     Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.

●     Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.

●     Collaborating with other departments to address customer needs and continuously improve the overall customer experience.

●     Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.

●     Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.

●     Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.

●     Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.

The ROLE

• Handle the inbound interest received by Marquee
• Get the inbound leads to setup an online demo with us
• Conduct a small research on the prospect’s company and background prior to the demo to conduct a smooth sales call
• Conduct online demos with the prospects and turn them into paying customers
• Ensure that the product demo is neat and organized
• Work with the prospects to understand their needs and pitch them the right Marquee product to solve their problems
• Manage on-going relationships with customers
• Run strategic follow ups (Calls/texts/emails) on the prospects to get in maximum sales
• Strive to achieve the sales targets
• Work with our Founder on strategic alliances - potentially travelling to various financial centers globally

Here are some important things to consider prior to applying to us:

• Knowledge/prior experience with startup fund raising is a distinct advantage
• WE'RE A REMOTE TEAM so you can work from wherever you like - you don't have to attend office on a day to day basis
• You should own a laptop
• EXCELLENT written & spoken English required
• We shall provide a 5-7 days training session once you join in

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

We are looking for a back end developer with strong foundational knowledge of SQL, microservices architecture and Javascript.

Please don't apply if experience < 2 years || Javascript !=advanced

Responsibilities:

1. Back end ownership and implementation of projects in Node.js

2. Strong knowledge of JS and SQL is critical

3. Knowledge and experince of working on RHEL/Ubutnu servers is an additional bonus

4. Experience in writing large modularised projects

5. Production experience in implementing highly scalable microservices

At Gida, you’ll be developing and contributing to different applications and projects. If you’re the person with the right calibre and mindset, you’ll get opportunities to work on diverse projects and learn new skills.

Hybrid work model - work from home with 1-2 days in office