ERP Functional Consultant

Job description:

Job Description

Company: Wenodo

Location: IT Park, Bhopal

Experience Required: 1+ Year

Wenodo is looking for a dedicated and solution-oriented IT Support Executive to join our team. If you have a passion for solving technical issues, supporting users, and ensuring smooth IT operations, this opportunity is for you!

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Issue Resolution: Diagnose and resolve customer issues, ensuring timely solutions to enhance customer satisfaction.
• Product Knowledge: Maintain a thorough understanding of the company's products or services to provide accurate information and support to customers.
• Documentation: Accurately document customer interactions, issues, and resolutions in the ticketing tool.
• Escalation: Identify and escalate complex issues to appropriate internal teams when necessary.
• Feedback: Gather customer feedback and provide insights to improve products, services, and customer support processes.
• Team Collaboration: Work closely with other departments, such as Development and other support team, to ensure a cohesive approach to customer service.

Qualifications:

• Experience: Minimum of 1 year of experience in customer support or a related role.
• Technical Skills: Proficiency in using ticketing tool and Microsoft Office Suite. Familiarity with support processes is advantageous.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Problem-Solving: Strong analytical and problem-solving abilities to address customer issues efficiently.
• Interpersonal Skills: Ability to build and maintain positive relationships with customers and team members.
• Time Management: Effective time management skills, with the ability to handle multiple tasks simultaneously.

Work Location: In person

Review Criteria:

Mandatory:

• Strong B2B SEO specialist, copywriter profile
• Must have 2+ years of experience in B2B SEO, content writing, or SEO-focused copywriting
• Must have strong working knowledge of SEO principles, including keyword research, on-page optimisation, search intent, and content structuring
• Must have hands-on experience writing insight driven B2B content for landing pages, linkedIn posts or campaigns
• Must demonstrate excellent B2B content writing fundamentals - clarity, structure, logic, and ability to simplify technical concepts for B2B audiences
• Must have 6 month+ experience with search engine marketing
• B2B product companies

Preferred:

• Familiarity with AI-driven search, GEO, or how LLMs surface and retrieve content
• Exposure to EVs, energy tech or SaaS

Role & Responsibilities:

Your job is to create B2B content that:

• Ranks on Google,
• Is easily understood and cited by AI models (GEO),
• Drives qualified intent from CPOs, OEMs, fleet owners and energy partners,
• And improves the clarity and performance of our paid ads and landing pages.

Key Responsibilities:

SEO & Generative Engine Optimisation (GEO):

• Conduct keyword research, and write optimised content for Google search and AI models

High-Quality B2B Copy Creation: Write clear, crisp, insight-driven content for:

• Landing pages & product pages
• B2B campaigns & paid ads
• Whitepapers, explainers, and case studies
• LinkedIn posts & thought leadership
• Sales collateral (one-pagers, capability decks)

Cross-functional Collaboration:

• Work with design to align structure and visuals.
• Support sales with sharper talking points, summaries and structured content.
• Assist product marketing with feature explainers and release notes.

Ideal Candidate:

• Strong writing fundamentals: clarity, structure, logic, precision.
• Working knowledge of SEO principles and WordPress
• Curiosity about AI search, RAG, GEO, and how LLMs retrieve information.
• Ability to simplify technical concepts for B2B audiences.
• Comfortable with fast-paced iteration and feedback cycles.
• Familiarity with keyword tools (SEMrush, Ahrefs, Ubersuggest) is a bonus.
• Interest in EVs, energy tech, or SaaS is an advantage but not mandatory.

Responsibilities:

• Handle customer inquiries and provide pre-sales support
• Prepare quotations, proposals, and basic technical documents
• Coordinate with sales, engineering, logistics, and accounts teams
• Conduct product demos and explain product features
• Follow up on leads and maintain customer interaction records
• Support sales team with daily reporting and documentation

It is an app platform (Android & iOS) that offers discovery, trials and purchase of lifestyle brands across multiple categories like beauty and grooming, food and beverages, health and wellness, fragrances, smart technology, accessories, services and experiences targeted towards the upper middle class.

What shall be expected of you:

● Be responsible for the core UI framework, and implement and maintain it.

● Responsible for the development of the front-end applications and

components.

● Coordinate with the backend engineers & designers for requirement

gathering of the product.

● Responsible for quality assurance including web usability, accessibility,

testing and debugging.

● Build reusable code and libraries for future use.

You must have:

● 2-5 years of prior hands-on experience in building responsive web

interfaces for consumers.

● Strong development experience in the following technologies (HTML,

CSS, Javascript, AJAX, working with REST APIs)

● Front end frameworks/libraries such as ReactJS, and Redux.

● Ability to translate product requirements into functional code.

● Ability to estimate the scope of work for sprint planning.

● Self-motivation and ability to work in a small team with minimal

supervision.

Would be awesome if you are also good at:

● SEO and page speed optimization.

● Web standards, Responsive design, and cross-browser compatibility,

Accessibility.

● Additional web technologies like Angular, Vue JS, Next JS etc.

● Must be fluent in writing code in ES6+ along with linters. ● CSS

preprocessor - SCSS/ LESS

We are looking for an enthusiastic and skilled SDE 2 React Web Developer to join its dynamic engineering team. As an SDE 1, the developer will be responsible for building and maintaining user-facing features for the web platform using React. The developer will work closely with cross-functional teams to deliver high-quality, scalable, and efficient applications that offer an exceptional experience to Revv's users.

Responsibilities

• Develop responsive, user-friendly, and high-performance web applications using React.js and related technologies.
• Collaborate with product managers, designers, and other engineers to deliver new features and improve existing ones.
• Write clean, maintainable, and testable code, ensuring a high level of code quality.
• Optimize applications for maximum speed and scalability.
• Troubleshoot and debug application issues, ensuring a smooth user experience.
• Stay up-to-date with the latest industry trends and best practices in web development.
• Participate in code reviews and contribute to continuous improvement within the team.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proficiency in React.js, JavaScript (ES6+), HTML5, and CSS3.
• Experience with state management libraries like Redux or Context API.
• Familiarity with version control systems, primarily Git.
• Knowledge of RESTful APIs and integrating them into front-end applications.
• Strong understanding of web performance optimization techniques.
• Basic experience with testing frameworks like Jest, Mocha, or Enzyme.
• Strong problem-solving skills and ability to work independently and as part of a team.

We’re seeking a talented developer to help build our platform from the ground up. As a critical member of a dynamic and highly-motivated team, you will take a critical developers role, and will be responsible for designing & coding new functionality from scratch.

Looking for folks with a hacker mindset

• Write “clean” and well-designed & scalable code
• Maniacal about creating flawless & defect-free delivery
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Maintain a positive and healthy work environment within the team and have fun while doing it
• Contribute in all phases of the development lifecycle right from requirements through till deployment

• Hands-on embedded C skills (mandatory)
• Experience with any microcontrollers MCU (mandatory) – Renesas/ Infineon/ Cypress/ ST-Micro /TI / Microchip
• Experience with any of peripherals & communication protocols usage in application development (mandatory) – UART, I2C, SPI, I2S, CAN, USB, ADC, DAC, EEPROM, Flash memory
• Experience with any RTOS – FreeRTOS, Azure RTOS, ThreadX
• Experience with any networking &  connectivity modules (preferred & added advantage) – Ethernet, WiFi, BLE, MQTT, COAP

• Bachelors/Master Degree in Computer Science or related field.
• 4+ years of experience in developing web-based, E-Commerce applications on Salesforce Commerce Cloud (SFCC).
• SFCC Developer certification is preferred.
• Knowledge on SGJC and SFRA is must.
• Experience in working with ISML, Pipelines, Pipelets, JS-Controllers, Digital Scripts,

B2C Commerce API.

• Experience in working with Forms, Service and Job / Integration frameworks.
• Strong understanding on SFCC out of the box features and good experience with storefront customizations.
• Experience in working with third party services like Payment, Tax, Analytics, Fraud, Ratings & Reviews etc. using LINK and custom cartridges.
• Good understanding on multi-site, multi-currency and multi-locale.
• Object oriented analysis and design using common design patterns.
• Experience in working on performance optimization and troubleshooting.
• In-depth knowledge on SFCC Business Manager.
• Knowledge on build and deployment.
• Knowledge on Source Control Management Systems like GitHub/BitBucket and branching model.

Job Specifications:

• Strong and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
• Ability to multi-task under pressure and work independently with No / minimal supervision.
• Ability to Negotiate and prioritize when under pressure
• Should be able to finish work with no supervision from lead
• Excellent communicator (written and verbal, formal and informal)
• Manage conflicts effectively
• Good Listening skills