Quantative Researcher

Responsibilities:

• Conduct in-depth analysis of the product and documentation requirements.
• Create highly technical documentation that meets the needs of its intended audience.
• Collaborate with the technical team to make the products easier to use by writing a simple instructions manual.
• Review the existing content and make changes as required.
• Research and develop technical design specifications and test scripts.

Requirements:

• Bachelor's degree in Computer Science or Engineering.
• 3-5 years of experience working as a Technical Writer or a similar role.
• Ability to create high-quality technical documents.
• Exceptional working experience in technical writing of software documentation requirements.
• Ability to understand the technical concepts and make them easier to understand for our product users.
• Familiar with the product development process.
• Outstanding writing skills.
• Ability to write in different styles for a variety of audiences.
• Exceptional verbal communication skills.
• Good time management skills.

Bangoli language Required

costumer care executive

office timing 10am to 6pm

office location noida sectore 62

Job Description

We are seeking an enthusiastic and competent Management Trainee to join our operations team on an immediate basis. 

As a Management Trainee, you will be responsible for supporting the day-to-day operational activities in the organization. You will also be responsible for supporting the Chief Operating Officer on daily activities by coordinating with different teams, Managers & leads by performing operational duties.

Roles & Responsibilities

• Coordinating with the COO on operational activities.
• Participating in meetings & keep track of records by preparing agendas & minutes of meeting on daily basis.
• Understanding the company’s policies and protocols.  
• Performing Business operational duties.
• Working with different Team Managers & Leads in understanding the process flow.
• Implementing new policies along with the Team Manager to enhance the process.  
• Providing support to various departments of the organization.  
• Maintaining a positive working environment for the employees at a high level.  
• Complying with the company’s rules and regulations.
• Possess a sense of urgency to manage and prioritize multiple requirements
• Be self-managed, responsive, and dedicated to supporting clients and candidates.
• Nurture a positive working environment
• Report to management on different team statuses.

What we are looking for

• At least 0 to 2 years of related experience in Operations, with product-based or startup, will be a plus. MBA freshers are welcome to apply
• Degree: Any MBA with Supply Chain Management knowledge is a plus.
• Should be people-oriented and results-driven.
• Excellent verbal and written communication skills, with active listening and presentation skills
• Good interpersonal and organizational skills.  
• Proficiency in MS Office Tools.  
• Strong leadership and analytical skills & should be excellent for time management
• Must be a problem solver & can handle multiple tasks
• Ability to work under minimal supervision.  
• Should hold Strong work ethics.  
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
•  

Job Title: Software Developer - CRM and Integrations

Why join us:

AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.

Primary Responsibilities:

1.     Create and manage workflows and automations in Zoho CRM

a.     Develop and implement workflows to streamline sales processes.

b.     Automate repetitive tasks to increase efficiency.

c.     Create custom functions and scripts for advanced automation needs.

2.     Manage users and access controls in the CRM

a.     Configure and maintain user roles and permissions.

b.     Monitor and update access controls as needed.

c.     Ensure data security and compliance with company policies.

3.     Integrate CRM with other related software

a.     Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.

b.     Troubleshoot and resolve integration issues.

c.     Ensure seamless data flow between systems.

4.     Configure apps and workflows in cloud telephony and WhatsApp chatbot

a.     Set up and customize cloud telephony systems and WhatsApp chatbots.

b.     Create workflows to meet business needs.

c.     Monitor and optimize configurations for performance.

5.     Configure WhatsApp sales/marketing campaigns

a.     Implement sales and marketing campaigns on WhatsApp.

b.     Ensure alignment with provided content and strategy.

c.     Monitor and report on campaign performance.

6.     Create forms, reports, and dashboards

a.     Design and develop forms to capture data using Google Forms and Zoho Forms.

b.     Generate reports and dashboards from form entries for management review.

c.     Create and maintain apps using Google Appsheets for inter-departmental use cases.

Educational Qualifications and Experience:

1.     Bachelor’s degree in computer science, Information Technology, or a related field.

2.     Preferred: Master’s degree in computer science, Information Technology, or a related field.

3.     Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.

4.     Proven experience in handling APIs to integrating between software and tools.

5.     Experience in programming languages such as JavaScript, Python, or similar.

Skills Required:

1.     Strong programming skills in languages such as JavaScript, Python, or similar.

2.     Ability to troubleshoot and resolve technical issues promptly.

3.     Strong project management and organizational skills.

4.     Excellent communication and collaboration skills.

Optional but Preferred Skills (can be trained):

5.     Proficiency in Zoho CRM, including workflow automation and custom functions.

6.     Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.

7.     In-depth understanding of CRM systems, specifically Zoho CRM.

8.     Knowledge of cloud telephony systems and how they integrate with CRMs.

9.     Familiarity with marketing automation tools and strategies.

10. Knowledge of software development best practices and lifecycle.

11. Awareness of current trends and advancements in CRM technologies and integrations.

12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.

CRM Technical Developer

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

You're a problem solver, knowing the systems, applications, and processes that will make a client happy, no matter how complex the IT solution and integrating architecture. You bring expertise and creativity to designing activities and building system prototypes.

About the job

Business and IT don't always speak the same language. It can be difficult for companies to know how IT can help tackle their problems and increase profitability. They need you to understand their business and translate their needs into a software solution that will realize results. 

As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Day-to-day you will:

• Assist across all phases of projects (e.g. Plan, Analyze, Design, Build, and Test)
• Demonstrate technical knowledge to design and implement CRM solutions
• Research customer issues that may be non-standard in order to offer solutions
• Support design of conceptual architecture and technical solutions
• Ensure project quality meets standards through critical metric identification and testing plan
• Identify process gaps and work cross-functionally to formulate improvement plans
• Travel as needed

Key Role Skill & Capability Requirements:

You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.

Your technical skills may include:

• Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
• Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
• Develop reports or dashboards using PowerBI and integrate with D365CS
• Develop web application, web API, console application, window services to integrate with D365CS
• Develop a script to migrate existing CRM to D365CS
• Complete the documentation required including the source codes, technical specification, and unit test result
• Support SIT, UAT, and production and fix the defect within the agreed SLA
• Strong understanding of Microsoft Dynamic365 CRM, with domain knowledge in Customer Service and Telco industry - this would be a plus point
• Develop Power BI reports and integration to Microsoft Dynamic 365 CRM

Your non-technical skills may include:

• Client management skills and the ability to work with customers to develop and manage an action plan
• Some consulting experience working with external clients
• Experience working with global/offshore teams
• Excellent communication skills

Preferred Education Background:

Bachelor's degree in a relevant field preferred.

Preferred Years of Work Experience:

• Minimum 3 year of Microsoft Dynamic 365 CRM and Power BI development experiences
• Minimum 3 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
• Experience with Microsoft Dynamics 365 Field Service is essential

Design, create and weave web apps using AEM.

- Your work will include structuring websites, building custom components, workflows, JAVA APIs, and unit testing.

- Design, build and configure web CMS with Adobe Experience Manager and other technologies like Java, HTML/DHTML, XML, JavaScript, web services, etc.

- Meet and exceed strategic business objectives using technology solutions and take on the mantle of Senior AEM full stack developer

What do you need:

- 4 plus years of experience in developing websites built with the help of Adobe Experience Manager and related web technologies.

- Additional advantage if there is an experience in Sightly (HTL), Core Java/J2EE (JSP + Servlets).

- Expert level experience with AEM and AEM 6.3+ in production is the must.

- Experience working with Adobe Managed Services

- Strong knowledge of the AEM DAM

- Experience implementing Applications as OSGi Modules

- Experience developing RESTful applications using the Sling Servlets

- AEM 6.3/6.4 Experience: 6 months - 1 year

- AEM 6.0 version and above Experience: Minimum 3 years

Additional Skills :

- Experience managing AEM ACL's is a plus

- Experience working with and integrating other products in the Adobe Marketing Cloud is a plus

- Experience with eCommerce is a plus

- Knowledge of command-line tools and scripting is a plus

- Familiarity with OWASP and other relevant security practices is a plus

Know your work :

This role of Adobe AEM Developer focuses on technical responsibilities and day-to-day key activities for this role can be as below :

- Work on project development or support projects or implement fixes for application support projects using technologies mentioned above in the experience section

- Discussing critical issues with AEM Architect

- Discussion about the implementation approach for fixing an issue

- Releasing fixes on QA, UAT using automation tools

- For Production release coordinate with the Release Manager

- Code review and refactoring fixes

- Ensure professionalism is maintained in terms of code quality, code performance, maintainability, and reusability

- Estimates work stream-related activities accurately with Team Lead or Project Manager or Service Delivery Manager and reports anticipated deviations, clearly and at the earliest possible opportunity.

- Ensure work is completed as per the project plan/timeline shared by PM or SDM

- Ensure regular updates on tasks to Team Architect or PM or SDM based on which they can handle product expectations.

What you get as our Senior AEM Developer:

- Amazing workplace and colleagues in the IT corridor of Bangalore

- Competitive salary at par with the best in the industry

- Immense exposure to new technologies

#AEMDeveloper #AdobeExperienceManager #SeniorAEMDeveloper #AdobeAEMDeveloper #AEMfullstackdeveloper #SeniorAEMDeveloper

Notice Period & Location :

Notice Period - Immediately

Location - Bangalore