Site Reliability Engineer - DevOps

About the Role 

We are looking for a Senior DevOps Engineer to lead the design, automation, and scaling of our hybrid cloud infrastructure spanning public cloud and private/on-premises environments. You will partner closely with software engineering, security, and product teams to build reliable, secure, and high-performance systems that support rapid product delivery. This is a hands-on role with significant influence over our infrastructure strategy, deployment workflows, and engineering culture. 

Key Responsibilities 

• Architect, deploy, and maintain scalable, highly available infrastructure across both public cloud (AWS, Azure, GCP) and private cloud platforms (OpenStack, VMware vSphere/Tanzu, Nutanix, or similar). 
• Operate and maintain on-premises infrastructure: hypervisors, compute, storage (Ceph, NetApp, SAN/NAS), networking (SDN, VLANs, BGP, MPLS), and hardware capacity planning, alongside their public cloud equivalents. 
• Design and own CI/CD pipelines that deploy seamlessly across public and private environments. 
• Implement and manage Infrastructure as Code (Terraform, Ansible, Pulumi) with strong version control and review practices, using providers for both public and private cloud platforms. 
• Manage container orchestration (Kubernetes, ECS, OpenShift, Rancher) across managed cloud services and self-managed/bare-metal clusters, including upgrades, autoscaling, and workload reliability. 
• Build observability into all systems through logging, metrics, tracing, and alerting (Prometheus, Grafana, Datadog, ELK, or similar) with unified visibility across hybrid environments. 
• Champion security best practices: secrets management, IAM hardening, network segmentation, vulnerability scanning, and compliance (SOC 2, ISO 27001, HIPAA, or data-sovereignty requirements). 
• Lead incident response, root-cause analysis, and post-mortems; drive long-term reliability improvements and SLO/SLA adherence. 
• Optimize cost, capacity, and resource utilization across public cloud spend and on-premises hardware without compromising performance or availability. 
• Partner with data center operations and network providers on hardware provisioning, firmware management, MPLS circuit management, and lifecycle planning. 
• Mentor junior DevOps and software engineers; promote DevOps culture, automation-first thinking, and shared ownership of production. 
• Evaluate and introduce new tools, platforms, and processes that improve developer productivity and system reliability. 

Required Qualifications 

• 5+ years of experience in DevOps, SRE, or Platform Engineering roles, with at least 2 years at a senior level. 
• Deep expertise with at least one major public cloud provider (AWS, Azure, or GCP) in production. 
• Hands-on experience operating private cloud or virtualization platforms (OpenStack, VMware, Nutanix, or equivalent) in production. 
• Strong experience with virtualization, storage systems, and enterprise networking in on-premises environments. 
• Strong hands-on experience with Kubernetes in production, including both managed cloud and self-managed/bare-metal clusters. 
• Proficiency in Infrastructure as Code (Terraform and Ansible strongly preferred). 
• Solid scripting and programming skills in Python, Go, Bash, or similar. 
• Experience designing and operating CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, CircleCI, or ArgoCD. 
• Strong Linux systems administration and networking fundamentals (TCP/IP, DNS, load balancing, VPNs, firewalls, routing, MPLS). 
• Experience with monitoring and observability stacks (Prometheus, Grafana, Datadog, New Relic, ELK, or OpenTelemetry). 
• Proven track record of leading incident response and improving system reliability. 
• Excellent communication skills and the ability to collaborate across engineering, security, infrastructure, and product teams. 

Preferred Qualifications 

• Experience designing hybrid and multi-cloud architectures, including secure connectivity (Direct Connect, ExpressRoute, MPLS, VPN, SD-WAN) between public and private environments. 
• Familiarity with service meshes (Istio, Linkerd), API gateways, and GitOps workflows (ArgoCD, Flux). 
• Background in security-focused or regulated environments and exposure to compliance frameworks. 
• Experience with database administration (PostgreSQL, MySQL, Redis, MongoDB) in cloud-managed and self-hosted setups. 
• Contributions to open-source DevOps or cloud infrastructure tooling. 
• Relevant certifications (AWS Solutions Architect / DevOps Engineer, Azure Administrator, CKA, CKAD, RHCE, VMware VCP, OpenStack Certified Administrator, HashiCorp Terraform Associate). 

Strong Lead DevOps / Infrastructure Engineer Profiles.

Mandatory (Experience 1) – Must have 7+ years of hands-on experience working as a DevOps / Infrastructure Engineer.

Mandatory (Experience 2) – Candidate’s current title must be Lead DevOps Engineer (or equivalent Lead role) in the current organization

Mandatory (Experience 3) – Must have minimum 2+ years of team management / technical leadership experience, including mentoring engineers, driving infrastructure decisions, or leading DevOps initiatives.

Mandatory (Experience 4) – Must have strong hands-on experience with Kubernetes (container orchestration) including deployment, scaling, and cluster management.

Mandatory (Experience 5) – Must have experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Chef, or Puppet.

Mandatory (Experience 6) – Must have strong scripting and automation experience using Python, Go, Bash, or similar scripting languages.

Mandatory (Experience 7) – Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Puppet.

Mandatory (Experience 8) – Must have strong hands-on experience in Observability & Monitoring, CI/CD architecture, and Networking concepts in production environments.

Mandatory (Company) – Candidates must be from Good / Well Funded / Early Stage Product-based companies.

Mandatory (Education) –B.E/ B.Tech

General Description:

Owns all technical aspects of software development for assigned applications.

Participates in the design and development of systems & application programs.

Functions as Senior member of an agile team and helps drive consistent development practices – tools, common components, and documentation.

Required Skills:

In depth experience configuring and administering EKS clusters in AWS.

In depth experience in configuring **DataDog** in AWS environments especially in **EKS**

In depth understanding of OpenTelemetry and configuration of **OpenTelemetry Collectors**

In depth knowledge of observability concepts and strong troubleshooting experience.

Experience in implementing comprehensive monitoring and logging solutions in AWS using **CloudWatch**.

Experience in **Terraform** and Infrastructure as code.

Experience in **Helm**

Strong scripting skills in Shell and/or python.

Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment.

Must have a good understanding of cloud concepts (Storage /compute/network).

Experience in Collaborating with several cross functional teams to architect observability pipelines for various GCP services like GKE, cloud run Big Query etc.

Experience with Git and GitHub.

Proficient in developing and maintaining technical documentation, ADRs, and runbooks.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Excellent communication skills

Open to work on EST time zone(6pm to 3am)

Technical Skills: 

·        In depth understanding of DevSecOps process and governance 

·        Understanding of various branching strategies 

·        Hands on experience working with various testing and scanning tools (ex. SonarQube, Snyk, Blackduck, etc.) 

·        Expertise working with one or more CICD platforms (ex. Azure DevOps, GitLab, GitHub Actions, etc) 

·        Expertise within one CSP and experience/working knowledge of a second CSP (Azure, AWS, GCP) 

·        Proficient with Terraform 

·        Hands on experience working with Kubernetes 

·        Proficient working with GIT version control 

·        Hands on experience working with monitoring/observability tool(s) (Splunk, Data Dog, Dynatrace, etc) 

·        Hands on experience working with Configuration Management platform(s) (Chef, Saltstack, Ansible, etc) 

·        Hands on experience with GitOps 

Description

DevOps Engineer / SRE

• Understanding of maintenance of existing systems (Virtual machines), Linux stack
• Experience running, operating and maintainence of Kubernetes pods
• Strong Scripting skills
• Experience in AWS
• Knowledge of configuring/optimizing open source tools like Kafka, etc.
• Strong automation maintenance - ability to identify opportunities to speed up build and deploy process with strong validation and automation
• Optimizing and standardizing monitoring, alerting.
• Experience in Google cloud platform
• Experience/ Knowledge  in Python will be an added advantage
• Experience on Monitoring Tools like Jenkins, Kubernetes ,Nagios,Terraform  etc

KNOLSKAPE is looking for a DevOps Engineer to help us build Educational platforms and products that make learning experiential for leaders of the world.

DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, setting up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately, and securely.

Skills and Experience

• 2+ years of experience in building infrastructure experience with Cloud Providers ( AWS / Azure / GCP)
• Build and Deployment Management (Gitlab).
• Experience in writing automation scripts using Shell, Python, and Terraform based.
• Good experience in building pipelines with YAML-based knowledge of the GitLab environment.
• System Administration skill set.
• Docker/Kubernetes container infrastructure and orchestration
• Deploying/operating NodeJs/PHP/LAMP framework-based clusters with infrastructure.
• Monitoring, metrics collection, and distributed tracing
• Infrastructure as code” – Experience with Terraform preferred.
• Strong AWS Deployment Experience
• Provide system-level technical support
• Desire to learn new technologies while supporting existing
  
  

Roles and Responsibilities

• End to End-building CI/CD pipelines using tools like Jenkins and Jenkins Pipelines etc.
• Build CI/CD pipelines to orchestrate provisioning and deployment of both large scale systems
• Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery (automated and manual)
• Develop, improve, and thoroughly document operational practices and procedures.
• Perform tasks related to securing and keeping the products, tools, and processes you are responsible for securing our infrastructure.
• Agile software development practices
• Understand IT processes, including architecture, design, implementation, and operations
• Open Source development experience
• Self-motivated, able and willing to help where help is needed
• Able to build relationships, be culturally sensitive, have goal alignment, have learning agility

Location: Bangalore

About KNOLSKAPE

KNOLSKAPE is an end-to-end learning and assessment platform for accelerated employee development. Our core belief is that desired business outcomes are achieved best when learning needs are aligned with business requirements, but traditional methodologies for capability development require a new, more updated approach. Keeping with this philosophy, we offer engaging, immersive, and experiential learning and assessment solutions - strategy cascading, business acumen, change management, leadership pipeline, digital capabilities, and talent assessments. Leveraging a blended omnichannel delivery model, KNOLSKAPE offers instructor-led classroom sessions, live virtual sessions, and self-paced courses to suit every learning need.

More than 300 clients in 25 countries have benefited from KNOLSKAPE's award-winning experiential solutions. A 120+ strong team based out of offices in Singapore, India, Malaysia, and the USA serves a rapidly growing global client base across industries such as banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia.

KNOLSKAPE is a global Top 20 gamification company, recipient of numerous Brandon Hall awards, and has been recognized as a company to watch for in the Talent Management Space, by Frost & Sullivan, and as a disruptor in the learning space, by Bersin by Deloitte.

• Ensure reliable operation of CI/CD pipelines
• Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
• Logging, metrics and alerting management.
• Creation of Bash/Python scripts for automation
• Performing root cause analysis for production errors.

• 2 years experience as Team Lead.
• Good Command on kubernetes.
• Proficient in Linux Commands line and troubleshooting.
• Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
• Hands-on experience with CI tooling preferably with Jenkins.
• Proficient in deployment using Ansible.
• Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloud formation etc.
• Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
• Scripting languages: Bash, Python, Groovy.
• Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

• Automate deployments of infrastructure components and repetitive tasks.
• Drive changes strictly via the infrastructure-as-code methodology.
• Promote the use of source control for all changes including application and system-level changes.
• Design & Implement self-recovering systems after failure events.
• Participate in system sizing and capacity planning of various components.
• Create and maintain technical documents such as installation/upgrade MOPs.
• Coordinate & collaborate with internal teams to facilitate installation & upgrades of systems.
• Support 24x7 availability for corporate sites & tools.
• Participate in rotating on-call schedules.
• Actively involved in researching, evaluating & selecting new tools & technologies.

• Cloud computing – AWS, OCI, OpenStack
• Automation/Configuration management tools such as Terraform & Chef
• Atlassian tools administration (JIRA, Confluence, Bamboo, Bitbucket)
• Scripting languages - Ruby, Python, Bash
• Systems administration experience – Linux (Redhat), Mac, Windows
• SCM systems - Git
• Build tools - Maven, Gradle, Ant, Make
• Networking concepts - TCP/IP, Load balancing, Firewall
• High-Availability, Redundancy & Failover concepts
• SQL scripting & queries - DML, DDL, stored procedures
• Decisive and ability to work under pressure
• Prioritizing workload and multi-tasking ability
• Excellent written and verbal communication skills

• Database systems – Postgres, Oracle, or other RDBMS
• Mac automation tools - JAMF or other
• Atlassian Datacenter products
• Project management skills

• 3+ years of hands-on experience in the field or related area
• Requires MS or BS in Computer Science or equivalent field

• Work with developers to build out CI/CD pipelines, enable self-service build tools and reusable deployment jobs. Find, explore, and advocate for new technologies for enterprise use.
• Automate the provisioning of environments
• Promote new DevOps tools to simplify the build process and entire Continuous Delivery.
• Manage a Continuous Integration and Deployment environment.
• Coordinate and scale the evolving build and cloud deployment systems across all product development teams.
• Work independently, with, and across teams. Establishing smooth running. environments are paramount to your success, and happiness
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the[1]box thinking, teamwork, self-organization, and diversity.

Technical Skills

• Experience with AWS multi-region/multi-AZ deployed systems, auto-scaling of EC2 instances, CloudFormation, ELBs, VPCs, CloudWatch, SNS, SQS, S3, Route53, RDS, IAM roles, security groups, cloud watch
• Experience in Data Visualization and Monitoring tools such as Grafana and Kibana
• Experienced in Build and CI/CD/CT technologies like GitHub, Chef, Artifactory, Hudson/Jenkins
• Experience with log collection, filter creation, and analysis, builds, and performance monitoring/tuning of infrastructure.
• Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (have at least some configuration management tool through some version control).

Qualifications:

• B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
• Minimum 60% in Graduation and Post-Graduation.
• Good verbal and written communication skills