Sales Executive

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Criteria

Mandatory

• Strong Product / Business Analytics profile, with a focus on B2C digital products
• Mandatory (Experience 1): Must have 4+ YOE in Consumer analytics for Product / Marketing / Business / Consumer behaviour Insights for B2C Products (Don't want logistics, operations or supply-chain focused analytics profiles, they should have worked on consumer-side analytics)
• Mandatory (Experience 2): Must have hands-on experience with data analysis tools (SQL, Excel, Python, R)
• Mandatory (Experience 3): Must have hands-on experience with KPI dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels
• Mandatory (Experience 4): Proven ability to translate and communicate complex analytical concepts into clear, actionable insights for non-technical stakeholders
• Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)
• Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.
• Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).
• Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.
• Note: Total years of experience must not exceed 6 years.

Preferred Companies

Scaler, Unacademy, upGrad, BYJU’S, Vedantu, Khan Academy, Toppr, Practo, QISpine, Paytm, Paytm Money, Freo Money, Groww, Zerodha, CRED, Navi, PhonePe, Jupiter, Kuku FM, Hike Messenger, Pocket FM, Dailyhunt, Gaana, JioSaavn, MX Player, Hotstar, Gameskraft, Dream11, MPL, Nazara Technologies, WinZO

• Exceptional writing and communication skills
• Proficient in G-suite (Sheets, Docs, Slides)
• Will be closely working with Engineering Manager.
• Organize, schedule, and prepare for meetings, including gathering documents and attending to the requirement of meetings.
• Ability to understand organizational workflows and processes.
• Transcribe source material, prepare documents, reports, tables, and charts; distribute as appropriate.
• Maintain confidential and sensitive information.
• Attend meetings and take notes of discussions; prepare the initial draft of minutes and summaries.
• Complete various special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
• Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

1. Responsible for promoting overseas education services across schools, junior colleges and

Undergraduate colleges..

1. Advise students on their University selections, course options, and career planning for their

future perspectives. Coordination with faculty for batches.

1. Provide accurate information regarding the application procedure with end to end

documentation support by connecting the school or college to the in-house counsellors.

1. Give presentations & webinars in Educational Institutions for study abroad programs
2. Attend educational events and study abroad events.
3. Build the clientele base of the organization in South India
4. Bring in more leads for Student counsellors through various different methods.
5. Develop & maintain strategic long-term trusting relationships with high volume customers to

accomplish organic growth.

1. Building the brand of Epsilon International in the market.
2. Maintain records of the clientele and build business tie - ups.

• Have the ability to translate UI/UX design wireframes to scalable code.
• Experience in developing pixel perfect frontend software, with deep experience in React.js
• Design, develop and maintain our user-facing products.
• Creating Restful APIs with Node.js
• Creating Decoupling architecture and microservices.
• Creating database schemas for products.
• Understanding of session management in a distributed server environment.
• Optimization of the application for maximum speed and scalability.
• Write well architectured code while adhering to best practices.
• Thoroughly understand the requirements and deliver features on time.

• 1-5 years of experience with React (redux, hooks).
• 1-5 years experience with JavaScript (ES6+, modern browser APIs, async/await) or Typescript.
• 1-5 years experience with HTML/CSS & responsive websites.
• 1-5 years experience with NodeJS & MongoDB (NoSQL).

• Join an early team of founders - be a part of the founding team.
• Get first-hand startup experience and grab the opportunity to grow with us as we grow.
• Full remote work.
• Attractive base salary.

We are looking for a React.js Developer to join our team! If you are interested in creating the best user experience and UI, you will love this job!

• Plan, develop and implement user interface strategy
• Work with designers and developers to develop modern, intuitive user interfaces for our web properties
• Work on design, look, and feel of our web properties
• Continuously improve the user experience
• Research user preferences
• Research new technologies and best practices
• Work in a team environment with shared code; disciplined use of source code control and process documentation
• Improve JS and CSS quality by conducting code analysis, and recommending changes in policies and procedures

• 1+ year of experience with  ReactJS, Next.js
• 1+ years of experience with SASS/LESS
• 1+ years of experience with TypeScript
• 1 years of experience with node
• 1 years of experience with HTML
• 1 years of experience with CSS
• 1 years of experience with DOM
• 1 years of experience with AJAX, AXIOS, etc
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Degree in Computer Science

Key Skills
Typescript, React, React.js, Javascript, Node

Title / Designation          : Assocaite/ Sr. Associate - Client Acquisition     ​ 

Department                       : NSD - FSA

Location                               : Mumbai                           

Position Summary:

We are hiring sales professionals who would be deputed with IndiaMART. The focus will be on face to face sales presentations to provide IndiaMART’s clients an opportunity to know how IndiaMART can add value to their respective business.

This position allows you to build new clients for IndiaMART. Sales professionals should be passionate to deliver top results, all the while maintaining integrity. Position holder will be an individual contributor, responsible to drive sales activities within assigned region.

Job Summary:

• To generate leads & identify decision makers within targeted leads and initiate the sales process
• To penetrate all targeted accounts and originate sales opportunities for the IndiaMART’s products and services
• To set up and deliver sales presentations, product/service demonstrations on daily basis
• To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure
• To be an interface between the customer and IndiaMART’s internal support teams to ensure that the customer receives the best possible service
• Ensure adherence to sales processes and requirements 
• Achievement of monthly, quarterly & yearly business targets

Knowledge:

• Knowledge and application of sales techniques such as: Rapport building, building value in the product, and closing the sale.

Skills:

• Quick thinking and problem solving skills  
• Able to work independently and as a team player
• Excellent verbal communication skills
• Excellent active listening skills

Attitude & Behavior:

• Positive and enthusiastic attitude
• Handles Rejection well
• Customer focus and result oriented approach

Qualification and Experience:

• Graduates with minimum 6 months experience
• Post Graduate Freshers may also apply
• Should possess field sales experience in Internet, Media, Telecom, Banking or Insurance Industry