
Job description:
Job Description – Manager / Senior Manager – Marketplaces
Company: Indian retail sweet and snacks brand
Location: Lawrence Road Industrial Area, Delhi
Work Mode: Hybrid
Experience: 5+ years
Relevant Experience: Minimum 4+ years managing marketplaces such as Amazon, Flipkart, Quick Commerce platforms, etc.
Work Schedule: 5 Days WFO
About the Company
It is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.
Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.
Role Overview
- The Manager / Senior Manager – Marketplaces will be responsible for owning and scaling the brand’s presence across online marketplaces.
- This role will lead revenue growth, visibility, and profitability across platforms such as Amazon, Flipkart, and quick commerce channels.
- The role requires strong hands-on expertise in marketplace operations, performance marketing, promotions, and category growth.
- The individual will work closely with founders, supply chain, marketing, finance, and operations teams to drive sustainable marketplace performance.
Key Responsibilities
- Own end-to-end marketplace performance including product listings, revenue, margins, and growth targets.
- Manage day-to-day operations across Amazon, Flipkart, and quick commerce platforms.
- Drive visibility through search optimization, catalog management, and platform-led growth levers.
- Plan and execute promotions, deals, and seasonal campaigns in coordination with platform teams.
- Manage marketplace advertising, budgeting, and ROI optimization.
- Track sales performance, pricing, inventory health, and demand forecasting.
- Coordinate with supply chain and operations teams to ensure smooth fulfilment and inventory availability.
- Analyze marketplace data and consumer insights to improve conversion, ratings, and repeat purchases.
- Build and maintain strong relationships with marketplace account managers and platform stakeholders.
Desired Skills & Qualifications
- Minimum 5+ years of overall experience in e-commerce or digital sales.
- At least 4+ years of hands-on experience managing marketplaces such as Amazon, Flipkart, and quick commerce platforms.
- Strong understanding of marketplace algorithms, ads, promotions, and category management.
- Experience scaling brands on marketplaces in FMCG, D2C, or consumer goods categories preferred.
- Strong analytical skills with the ability to interpret performance data and drive actionable insights.
- Ability to work in fast-paced, high-growth environments with high ownership.
- Strong stakeholder management and communication skills.
Why Join Us
- Be part of building a ₹1000 Cr consumer brand from the ground up
- Opportunity to work closely with founders and leadership
- Long-term wealth creation through ESOP participation
- High ownership, high impact role in a fast-scaling organization

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Benefits
- 3 lakh rupees medical insurance
- 5 lakh rupees term insurance
- Opportunity to learn new skills and certifications
At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.
This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.
We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.
The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.
Please note that the night shift will be scheduled between 6 pm and 3 am.
What you'll be doing:
- Engage with customers, understand their needs, advise them, and solve their problems.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
- Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
- Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
- Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.
Professional Competencies
- Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
- Outstanding written & spoken communication skills.
- Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
- Strong time-management and prioritization skills to work with multiple customers.
- Good Understanding of web technologies like HTML & CSS.
Desired Skills & Experience
- Bachelor’s Degree Computer Science Related
- Minimum 2 years of experience in a night shift customer support role
- Strong problem-solving skills
- Organized and reliable self-starter who can work independently
What we offer:
- We care about you; therefore, you'll be offered a competitive salary.
- We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
- Flexible holiday policy to help you plan your vacations better.
- Performance-based rewards and incentives
For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio
This might change your life. Well, maybe not, but it'll be worth it.
Apply right away!
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● Knowledge of databases, Cloud, preferably AWS
● Experience in Python, Python frameworks and libraries, and NodeJS.
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- Write well-designed, testable, efficient, and high-quality code.
- Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale system.
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Position – Product Designer
Location – Mumbai/Bangalore
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
Roles & Responsibilities
* Reviewing and improving our current platforms
* Define visual elements, product elements, and overall design
* Individually contribute to projects along with the product manager, developers and stakeholders
* Interacting with the team for ideation and work critique
* Evaluate and set best UI practices and standards
* Creating functional as well as beautiful solutions to the most hideous of problems across all devices
* Intriguing us with new ideas, thoughts, or observations
- Intriguing us with new ideas, thoughts, or observations
Skills Required
* Full time-based in Mumbai/Bangalore, we like to work collaboratively
* 2 - 5 years of relevant design experience
* User obsessed with strong Visual skills
* Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth
Freedom to execute with an opportunity to build a new product
Qualification – Any Graduate
Years of Exp – 2 - 5
Primary skills- Should have minimum 3 years of experience in .Net Development
- C#, Asp.Net, , SQL, HTML-5, , jQuery, Javascript
- Should have strong OOPS concepts
- Should have extremely good knowledge on SDLC processe
Responsibilities-
- Provide full lifecycle support to clients from initial client interaction and requirements analysis through design, coding, testing, debugging, implementation and deployment.
- Works on the modules implementing the business logic in C#.
- Designed and developed to create web form using ASP.NET with C#.
- Be hands on with JavaScript and jQuery, HTML.
- Should have extremely good knowledge on SDLC processes
Minimum 3+ Years of hands-on experience in developing Python Applications.
Excellent knowledge of Python and experience in or in-depth understanding of core Python
Knowledge in Lists, Tuples, and Dictionaries
Excellent knowledge of Python Constructor- Parameterized and Non-Parameterized
Must have experience in core python concepts about data structure, OOPS concepts, XML parsing, XML to JSON, optimizations
Developers should have developed Web Based applications., back end, SQL
Agile and scrum methodology
Should not be test automation, Application development frame work
Excellent Communication Skill
Good to Have
Django/ Flask
Strong Hands-on experience in HTML, CSS, DTL(Django Template Language), SASS.
knowledge of SQL










