Salesforce

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

Responsibilities:

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

Salary and Benefits:

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

SkilloVilla is a platform where one can hone their abilities through expert-driven courses in the latest technologies and gain access to companies anywhere across the globe. Right from upskilling, resume creation, and mock interviews to finding suitable placements with the right companies, we have your backs at all times. At SkilloVilla, we have made it our mission to support young graduates in enhancing their learnings and transforming them into big earnings.

Making sure you have a steep learning curve while having fun is our promise! See the ~2min explainer video to get a sense of what we do.

https://www.youtube.com/watch?v=zMWk1lQDmec&;t=24s

Your Responsibilities:

• Learn & understand Skillovilla’s products, prospective clients & services well.
• Understand customer needs, and requirements and correlate solutions and customer requirements.
• Identify and qualify new customers coming from our inbound and outbound lead funnel.
• Developing strong relationships with customers, and connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations in the CRM system
• Respond, engage, and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high-potential new customers.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects

What you will need:

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, and English Mandatory, knowing regional languages will be a plus).
• Ability to make focused efforts to win customers.
• The ideal candidate should be strategy driven with a research-based approach.
• Ability to multitask, prioritize and manage time effectively.
• We are open to hiring freshers and experienced candidates both in our organization.

Note: This is a work-from-office role, based in Raipur. All candidates are expected to serve as per standard working hours.

• Design and implement overall recruiting strategy- For Asst Manager
• Above only.
• Develop and update job descriptions and job specifications.
• Perform job and task analysis to document job requirements and
• objectives.
• Prepare recruitment materials and post jobs to the appropriate job
• portals and other sources.
• Source and recruit candidates by using databases, social media etc.
• Screen candidates' resumes and job applications.
• Conduct interviews using various reliable recruiting and selection
• tools/methods to filter candidates within the schedule
• Assess applicants’ relevant knowledge, skills, soft
• skills, experience and aptitudes.
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well-documented recruiting reports to the
• rest of the team
• Act as a point of contact and build influential candidate
• relationships during the selection process
• Promote the company’s reputation as the “best place to work”

• Great skills in HTML, CSS, JavaScript and cross browser implementations.
• Strong analytical and problem-solving skills.
• Experience and knowledge about React.js and Next.js
• Strong understanding of how SSR (Server Side Rendering) works.
• Taking figma/zepline files from designers, slicing and/or recreating elements via CSS to match the design perfectly
• Ability to make modifications to libraries as per requirement of a project
• Extensive knowledge of fonts, embedding from third parties like Google, Typekit & Font Deck etc. Knowledge of optimizing CSS/JavaScript performance, coding practices and tools.
• Passion and follow through for their work. Excited and curious about learning new technology, as well as the sharing of ideas. Exceptional collaboration, listening, written, and verbal communication. Able to own individual projects as well as the ability to work within a team.
• Awareness of current design trends in the visual arts, working knowledge of the latest computer packages and an understanding time limits which can impact on the design.
• Knowledge of GIT or any other version control software.

• Good experience on Next.js, with great css skills.
• Should also know the latest strategies available on Next.js v12.

-Should have experience in Creating and managing Liferay Portal themes

-Need to have experience working with JAVA technologies

-Excellent oral and written communication skills with a keen sense of customer service

-Excellent problem-solving and troubleshooting skills

-Process-oriented with great documentation skills.

-Should have knowledge of DXP

A Bachelor degree in IT from a top reputed university with 5+ years of experience in LMS (Loan management system) and a total experience of 8-10+ years

Key Roles/Responsibilities

• Plan, Develop and Execute Content Strategy in line with the foundation and the program s mission of Job fulfillment
• Understand the big picture perspective with attention to detail and a focus on delivering impact by creating high-quality content for skilling
• Understand the foundation and program s key value proposition to the skilling eco-system
• Understand how the value proposition can be developed and delivered
• Execute and implement the content strategy
• Design Content Architecture to deliver it through the tech platform
• Design the storyboards for the content
• Collaborate with the tech team to design the platform to host and deliver the content
• Identify best in breed technology to develop tools and learning content
• Deploy content across mobile and Loan Management Systems (LMS) 5. Work with external vendors of content production and technology
• Identify, Manage and Develop Partnerships with key stakeholders to co-create, and co-deliver the content
• Collaborate with Internal Stakeholders to understand the content needed and receive feedback on the existing content
• Develop and Manage Team Internal Use--Confidential

Experience & Skills Required Capabilities

• Learning and Development: Hands-on with latest Loan management system Proven track record of success in delivering digital LMS solutions at scale.
• A seasoned leader with skilling eco-system knowledge: good problem solving, team building, excellent communication and operations ability, and experience of building up systems and processes at scale
• Passionate about the vision of the company