IT counsellor

Designation : Business Development Executive

Cadre : Team Member

Position Reports to : Team Leader

Job Type : Full time

Location : Mumbai, BKC.

Shift Timings and Working Days :

US Shift : 7pm to 3.30 am

Working Days : Monday to Friday - Prefer male candidate

- Additional Perk offer for Night Shift: 200 RS Per working day in cash which will be provided every Friday

General Shift : 9 am to 5:30pm

Working Days : Monday to Saturday - Prefer Female candidate

Additional Perk offer for Day Shift : Free Food will be offered.

ABOUT FINESTAR :

Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries.

Job Description :

As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.

- Making outbound calls to potential clients

- Take care of existing & New Clients

- Closing sales leads and assisting the client in entire process

- Meeting or exceeding monthly goals assigned by the Team Leader

- Working with the team and keep developing new market opportunities

- Perform any other jobs assign by management

Desired Candidate Profile :

- Excellent English communication and presentation skills, both verbal and written

- Competitive and enthusiastic personality with negotiation skills

- Excellent interpersonal and customer-facing skills

- Expertise in Microsoft Office

Other Requirements/Details :

- Tech-savvy, proactive, and eager to learn attitude

- The logical, solution-oriented mindset with good analytical ability

- Bachelor's degree in any stream

- Fresher or 1-3 years of experience in Luxury domain is plus

- CTC Offer : Between 2.5 LPA to 3.5 LPA

- Immediate joiner

Function: Software Engineering → Backend Development

• Python
• Flask

Requirements:

• Should be a go-getter, ready to shoulder more responsibilities, shows enthusiasm and interest in work.
• Excellent core Python skills including threading, dictionary, OOPS Concept, Data structure, Web service.
• Should have work experience on following stacks/libraries: Flask
• Familiarity with some ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process architecture Familiarity with event-driven programming in Python
• Basic understanding of front-end technologies, such as Angular, JavaScript, HTML5 and CSS3
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Understanding of accessibility and security compliance
• Experience in both RDBMS(MySQL), NoSQL databases (MongoDB, HDFS, HIVE etc) or in-memory caching technologies such as ehcache etc is preferable.

RESPONSIBILITIES 

• BA Workstream: Ability to understand the objectives and goals of the project, and to contribute to the development of the project plan through identifying BA scope of work, advocating approach, and methodologies.
• Create BA Work Packages: Ability to breakdown the BA Scope of Work into manageable work packages to support the overall delivery of the plan.
• Scope and document requirements: Ability to understand, capture, and model functional, non-functional (operational), and interface requirements for users of a system.
• Designing and enhancing Business Processes: Ability to create maps (or models) of workflows, services design, and customer journeys for the business, organization, system, or software. Process maps are created by eliciting new requirements as well as identifying existing functionalities and processes in an organization. Documenting behavior models using use cases, user experience design, storyboards, user profiles, and user stories.
• Analysis & estimation of solution options: Ability to undertake quality initiatives and measure them with the right metrics. Be able to develop meaningful key performance indicators (KPIs).
• Training &Communications: Work with learning and comms team to provide inputs on new functionality, enhancements, process changes, etc. to drive adoption
• Digital Capability: Having had experience in, or capability to, enable customer experiences through the use of digital technologies through placing the customer at the center of everything we do.

WHAT WE'RE LOOKING FOR

• Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields
• Minimum 4+ years of work experience as a BA required in Software development projects
• Industry certification in Business Analysis like CBAP, Agile business analysis, etc.
• Prior experience or a background in software development.
• High attention to detail and work ethics which encourages accuracy
• Involvement in digital transformation or multi-system integration project
• Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above)
• High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook
• Agile qualification and experience
• Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment
• Must have the ability to work autonomously, be self-motivated, and a strong team player
• Great can-do flexible attitude that thrives in a collaborative makes it happen environment. Attitude is everything!

• Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
•  Ability to  Identify and resolve gaps in customer expectations versus actual service levels.
• Assists with the creation of a sales cycle plan.
• Manage Customized project requests and handle projects till it doesn’t go live.
• Coordinate with the Technical team, Client, sales team, and delivery team for a project.

KRA – Manager Presales

• Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
• Identify and resolve gaps in customer expectations versus actual service levels.
• Lead Generation activities such as cold calling to prospects
• Assist in preparation of sales proposals, RFP, and RFI responses
• Research and develop prospect list using LinkedIn and Web research
• Create proposals, sign-off documents, and integration documents.
•  Expected to be thorough with the products of the company and if there are any new developments or innovations going on.