Cloud Engineer

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

Key Responsibilities:

• Accounts Payable & Receivable:
• Process and manage invoices, payments, and receipts.
• Reconcile accounts payable and receivable, ensuring accuracy and timely processing.
• GST Returns:
• Prepare and file GST returns (GSTR-1, GSTR-3B, etc.).
• Maintain compliance with GST regulations and ensure accurate reporting.
• TDS Filing:
• Prepare and file TDS returns (Quarterly and Annual) in compliance with Indian tax laws.
• Ensure accurate TDS deductions and issue TDS certificates (Form 16/16A).
• Payroll Management:
• Process monthly payroll, including statutory deductions (PF, ESI, PT, etc.).
• Ensure timely disbursement of salaries and compliance with labor laws.
• Balance Sheet Preparation:
• Assist in the preparation and analysis of monthly and yearly balance sheets.
• Ensure proper maintenance of financial records and ledgers.
• Invoice Creation:
• Generate and issue sales invoices to customers.
• Verify and ensure the accuracy of billing details.
• General Accounting & Financial Reporting:
• Assist in month-end and year-end closing processes.
• Prepare financial reports, reconcile accounts, and assist in audits.
• 
  

Required Skills and Qualifications:

• Experience: 2-3 years of experience in accounting, with hands-on experience in accounts payable/receivable, GST returns, TDS filing, and payroll processing.
• Technical Skills:
• Proficient in Tally (or similar accounting software).
• Knowledge of MS Excel (advanced functions) and basic financial reporting tools.
• Knowledge of ERP Software
• Knowledge of Indian Taxation: Understanding of GST and TDS regulations.
• Detail-Oriented: Strong attention to detail and accuracy in financial record-keeping.
• Communication Skills: Good verbal and written communication skills to interact with vendors, customers, and internal teams.
• Qualification: Bachelor’s degree in Accounting, Finance, or related field (e.g., B.Com, M.Com, or similar).

Qualification: Bachelor's / Master's in English, Marketing, Computer Science, or Business

Experience :1 year+ (in SEO Sales)

Salary: 2LPA-5LPA

Skills required:

1.Excellent verbal and written communication skills (American English)

2.Excellent negotiation skills

3.First-hand experience selling digital marketing/SEO packages to clients in the United States, United Kingdom, Canada, and Australia.

4.Must be able to create pipelines and prospects for new digital marketing (SEO, SMO, Google Ads, and branding) projects.

5.Must be able to draft proposals and presentations for potential clients

6.Knowledge of digital marketing/SEO tools, Microsoft Office, and Google Suite

7.Must be able to analyze a website and prepare a Website Audit Report

8.Flexible to work in a team environment in the US time zones

At Ocean Friends, we are looking to positively impact the lives of families dealing with chronic health conditions through technology. We are looking for self-driven, and motivated Software Engineers with intent and ability to work across a variety of technology problems, including, but not limited to Mobile app development, AI/ML, and User experience.

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.

• Understanding user behavior and demonstrating the same
• Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
• Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
• Carrying a vision for the launch and a drive to nurture the product henceforth

Desired Candidate Profile

• Graduation from a Tier 1 college(IIT, NIT, BIT)
• 3 years of experience in the development of user-facing products
• Minimum 2 years of experience working as a Product Manager
• Good experience working with a start-up company
• High sense of ownership    

NeoQuant Solutions Pvt Ltd

NeoQuant Solutions is a Software Application Development and Software Services company that uses cutting edge technologies in developing software. We provide software solutions and custom products in the domain of Insurance, Banking and Media sector that are known for the use of the latest technology. We believe in innovations and simplicity to solve the business problems of our clients and partners.

Website: https://neoquant.com/">https://neoquant.com/ 

MSBI Developer- 

We have the following opening in our organization:

Years of Experience: Experience of  3 - 8 years 

Location- Mumbai (thane, BKC, Andheri)

Educational Qualification: MCA/ME/Msc-IT/BE/B-Tech/BCA/BSC IT in Computer Science/B.Tech

Requirements:

• 3 - 8 years of consulting or relevant work experience
• Should be good in SQL Server 2008 R2 and above.
• Should be excellent at SQL, SSRS & SSIS, SSAS,

• Data modelling, Fact & dimension design, work on a data warehouse or dw architecture design.
• Implementing new technology like power BI, power bi modeling.  
• Knowledge of Azure or R-programming is an added advantage.

• Can scope out a simple or semi-complex project based on business requirements and achievable benefits
• Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions

•    Angular developer (3 - 5 years of experience)

•      Should have expert level knowledge to Design, Develop and test Web Apps with Angular versions 6 and above.

•      Primary Skills – Angular6+, HTML, CSS3, JavaScript.

•      Node JS as backend will be advantage

•      Knowledge of Mongo, MySql will be advantage

•      Highly skilled at front-end engineering using Object-Oriented JavaScript, TypeScript, various JavaScript,TypeScript patterns and frameworks.

•      Should have experience in publishing and consuming Services using REST API

•      Excellent time-management, multi-tasking, and communication skills. Capable of handling multiple projects and related complexities at the same time.

•      Compensation - As per industry standards.

•      Joining – at earliest.