Digital Marketing Specialist

Review Criteria

• Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
• 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
• Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
• Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
• Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
• Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
• (Company): B2B SaaS startup or growth-stage company
• Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months

Preferred

• Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus

Job Specific Criteria

• CV Attachment is mandatory
• Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
• Please provide CTC Breakup (Fixed + Variable)?
• It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
• It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?

Role & Responsibilities

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Pre-sales & Technical Discovery
• Support sales with live demos, sandbox setups, and RFP responses.
• Participate in technical discovery calls to map company capabilities to client needs.
• Create and maintain demo environments showcasing relevant use cases.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

Position Responsibilities:

About the Role

We are seeking a skilled and motivated Senior Software Developer to join our team, responsible for developing and maintaining a robust ERP solution used by approximately 400 customers and over 30,000 users worldwide. The system is built using C# (.NET Core), leverages SQL Server for data management, and is hosted in the Microsoft Azure cloud.

This role offers the opportunity to work on a mission-critical product, contribute to architectural decisions, and help shape the future of our cloud-native ERP platform.

Key Responsibilities

• Design, develop, and maintain features and modules within the ERP system using C# (.NET Core)
• Optimise and manage SQL Server database interactions for performance and scalability
• Collaborate with cross-functional teams, including QA, DevOps, Product Management, and Support
• Participate in code reviews, architecture discussions, and technical planning
• Contribute to the adoption and improvement of CI/CD pipelines and cloud deployment practices
• Troubleshoot and resolve complex technical issues across the stack
• Ensure code quality, maintainability, and adherence to best practices
• Stay current with emerging technologies and recommend improvements where applicable

Qualifications

• Curiosity, passion, teamwork, and initiative
• Strong experience with C# and .NET Core in enterprise application development
• Solid understanding of SQL Server, including query optimization and schema design
• Experience with Azure cloud services (App Services, Azure SQL, Storage, etc.)
• Ability to utilize agentic AI as a development support, with a critical thinking attitude
• Familiarity with agile development methodologies and DevOps practices
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent problem-solving and communication skills
• Master's degree in computer science or equivalent; 5+ years of relevant work experience
• Experience with ERP systems or other complex business applications is a plus

What We Offer

• A chance to work on a product that directly impacts thousands of users worldwide
• A collaborative and supportive engineering culture
• Opportunities for professional growth and technical leadership
• Competitive salary and benefits package

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 1-2 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

Role Overview:

We are hiring dynamic, target-oriented, and self-motivated Business Development Executives who can drive international business growth and build long-term client relationships.

Key Responsibilities:

• Identify, research, and generate quality leads across international markets
• Reach out to potential clients via calls, emails, LinkedIn, and networking
• Understand client requirements and present customized IT service solutions
• Build and nurture strong customer relationships for repeat business
• Collaborate with the sales and technical team for proposal building
• Lead negotiations and close high-value deals successfully
• Track market trends, competitor analysis, and sales forecasts
• Maintain accurate sales records in CRM tools
• Extra Edge: Participate in international client calls and explore global opportunities

Required Qualifications & Skills:

• 1 to 1.5 years of proven experience in International IT Sales / Business Development
• Strong communication, presentation, and client handling skills
• Ability to achieve and exceed sales targets
• Proficiency in MS Office, CRM tools, and online research
• Strong negotiation and convincing abilities
• Self-driven with a growth mindset and result-oriented approach
• Extra Advantage: Prior experience with US, UK, or Middle East clients

Why Join Us?

• Exposure to international clients and global sales experience
• A young, energetic, and collaborative work environment at Ahmedabad

We are seeking a highly driven Senior Sales Manager to drive enterprise level sales for our SaaS-based solutions related to Supply Chain Management solutions across India and APAC. The ideal candidate should have a strong background in selling SAP solutions like AP/AR or similar enterprise SaaS products related to Spend management, with an experience handling a minimum deal size of $30,000 or more. You will be responsible for end-to-end sales ownership, including lead generation, deal closure, and relationship management. 

Required Skills & Qualifications: 

✔ 5-15 years of experience in B2B SaaS sales / SAP solution sales / ERP sales / enterprise software sales. 

✔ Proven track record in selling high-ticket SaaS solutions ($30,000+ per deal). 

✔ Deep understanding of Supply Chain Management (SCM) software & workflows. 

✔ Strong experience in India and Asia-Pacific markets with regional business knowledge. 

✔ Strong experience in solution selling, consultative sales, and enterprise account management. 

✔ Ability to lead negotiations, handle objections, and close complex deals. 

✔ Excellent communication, presentation, and stakeholder management skills. 

Your Role

• Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
•  Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
•  Look after employees' growth
•  who is ready for promotion, who needs to do something different within the organization, who are the high potentials 
• How to measure performance
•  Benchmarking compensation across companies
•  Attrition planning
•  Succession planning
•  Driving Learning & Development across company
•  Ensuring cultural homogeneity
•  Employee engagement 
• Performance Management and its process
• Compensation benchmarking

Onboarding & Induction - Should have done the following:

•  Plan and execute staff welfare programs.
•  Provide a presentation to new joiners about HR policies of the company.
•  Discuss about future planning and expansion of company with employees
•  Organize health awareness programs for employees. 
• Take care of maintaining a good relationship between employee and employer.

Employee Grievance Handling: Should have been involved in the below: 

• Prepare and maintain employee retention policy. 
• Handle and resolve grievances of employees. 
• Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.

HR Compliances & Organizational Development 

Should have worked closely with other HR stakeholders for the following.

•  Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits. 
• Check and clear expense reports of employees with HR Ops 
• Responsible for joining and exit interviews. 
• Implementation of new policies according to the system. 
• Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employees data- joiners, leavers Work with auditors for all HR Audit purposes.

Must Haves

• 3-5 Years of experience in HRBP Functions in a Startup company.
• Developing HR strategies, policies, and practices.
• Excellent communication skills.
• Being Data Oriented is a must.
• Analytical skills.
• Problem-solving skills.
• Proactive nature.
• Excellent interpersonal skills.
• Meticulous attention to details.
• Highly organized.
• Great people skills.

Why is this exciting to you?

•  You are interested in being a part of a young and fast paced environment; to implement market best practice.
•  You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems.
•  You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.
•  You care about people and your team members, and you want to influence positive change.

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk0szpm?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0szpm?source=

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organization. Our brand ambassadors - that's how we address our people, bring unique values, discipline, and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

About the Role:

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client’s journey with LogiNext and deliver ideas and solutions to clients to enhance their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities

Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently

Requirements

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 0-2 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities Team

1.   In-Depth knowledge and experience with C# .NET Core are must.

2.   Experience in working with API Gateways, REST, SOAP, OAuth, SAML.

3.   Experience inworking with Kafka based environment.

4.   Microservices and Event driven Architecture (with a focus on cloud).

5.   Experience and understanding of OOPS and SOLID design principals.

6.   Well verse with Design Patterns.

7.   Familiarity with Azure and AWS offerings.

8.   Understanding of Relational and NoSQL databases SQL Server, Azure SQL, MongoDB, Elastic.

9.   Familiarity with the .NET framework

10. Familiar with various design and architectural patterns

11. Knowledge of concurrency patterns in C#

12. A willingness to get trained and work on cutting edge technologies like React, Node etc.

13. Understanding fundamental design principles behind a scalable application

14. Implementing automated testing platforms and unit tests

15. Proficient understanding of code versioning tools Git

Familiarity with CICD tools, JIRA, Azure devops etc

1. Having nodejs (backend technology) as with frontend development. I am stressing on frontend more to give emphasis on the need.
2. We look for frontend engineers (java script) primarily and who are willing to contribute to backend (python). Backend wise, on the resume, these candidates can have nodejs / python / java / c# / any programming language

• 7+ years of full-time iOS engineering experience with strong expertise in React Native and deep understanding of iOS SDK.
• Proficient in object oriented programming, multithreading, networking, memory management and source control management (git).
• Strong focus on building high-quality mobile UI experiences. Passion about delivering software that delights our end users.
• Proficiency with UI/UX paradigms to build elegant user experiences.
• Experience working with product management and design teams.
• Strong written, verbal communication skills; ability to influence others within your team and outside your team.
• Experience in testing and deploying scalable mobile applications.
• Experience analyzing a feature in production using analytics and experiments.
• Attention to detail, particularly around software engineering fundamentals, testing methodologies and quality.

• Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. Should be able to adapt easily to meet the needs of our extensive growth and constantly evolving business environment.
• A great teammate: Believe that you can achieve more on a team - that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
• Design and entrepreneurial acumen: Understand requirements and business use cases beyond the written word.