Networking Engineer

Primary Skill

6+ years of experience in ServiceNow development, administration, and customization

Strong working knowledge of ITSM modules:

Incident Management

Problem Management

Change Management

Asset Management

Service Catalog / Service Request

Secondary Skill

Experience working on standalone and multi‑domain instances

Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)

Hands‑on working knowledge of CMDB / CSDM

Facilitate and support Change Management (including CAB meetings)

Process RITMs, Incidents, and operational tickets

Develop reports, dashboards, and templates (e.g., Incident templates)

ServiceNow System Administrator Certification

ServiceNow Developer Certification

Strong communication skills (oral & written)

Ability to translate business requirements into workable ServiceNow solutions

Experience creating & managing Service Catalog items and workflows

Support end‑user requests and provide ongoing assistance

Data analysis skills (interpretation & reporting)

Ability to interact with internal customers to scope solutions and workflows

Audit Change tickets as per Change Management policies

Working knowledge of Agile methodology

Ability to break down requirements, demo dashboards/reports to users

Ability to manage multiple client requests with prioritization

Strong client‑interaction and relationship‑building skills

About Smart Working

At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being.

Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally.

Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.

About the Role

As a Senior ServiceNow Engineer, you will be responsible for designing, developing, and owning solutions across the ServiceNow platform, with a strong focus on ITSM, operational resilience (DORA), and audit/compliance-driven workflows.

This role combines hands-on ServiceNow development, platform ownership, and stakeholder engagement, ensuring that the platform operates as a reliable and scalable enterprise system. You will work closely with both technical teams and non-technical stakeholders to deliver solutions that support incident management, risk processes, and regulatory compliance.

You will play a key role in evolving ServiceNow as a core enterprise platform, ensuring it is aligned with business needs, regulatory expectations, and best practices in service management and resilience.

Responsibilities

• Design, develop, and maintain solutions on the ServiceNow platform, with a strong focus on ITSM capabilities
• Take ownership of ServiceNow platform functionality, ensuring scalability, stability, and continuous improvement
• Configure and develop custom workflows, modules, and applications within ServiceNow
• Implement and enhance incident management, risk, and operational resilience workflows (DORA)
• Support and improve SOX and audit compliance processes through ServiceNow solutions
• Work closely with stakeholders to translate business requirements into effective ServiceNow solutions
• Engage with non-technical users to ensure solutions are practical, usable, and aligned with operational processes
• Design and implement integrations using REST/SOAP APIs to connect ServiceNow with internal and external systems
• Contribute to platform governance, standards, and best practices
• Ensure solutions follow secure, compliant, and enterprise-grade development standards
• Support ongoing platform optimisation, upgrades, and enhancements

Requirements

• 6+ years of experience working with the ServiceNow platform
• 5+ years of experience with ServiceNow ITSM
• 5+ years of ServiceNow development experience
• 3+ years of experience with ServiceNow platform ownership (or similar ownership of enterprise platforms, provided strong
• ServiceNow expertise is present)
• 2+ years of experience working with operational resilience frameworks (e.g. DORA), including incident and risk workflows (or strong experience in incident management / operational resilience in regulated environments)
• 2+ years of experience supporting SOX or audit/compliance processes
• Strong understanding of enterprise service management, incident management, and risk workflows
• 2+ years of experience with integrations using REST/SOAP APIs (or equivalent experience with API/integration development)
• 2+ years of experience working with stakeholders, including non-technical users (or experience in Business Analyst / Product-facing roles translating requirements into solutions)

Nice to Have

• Experience with ServiceNow ITOM and CMDB
• Experience with infrastructure, asset, or configuration management systems
• Experience working within regulated industries (e.g., insurance, banking, fintech)

Benefits

• Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter)
• No Weekend Work: Real work-life balance, not just words
• Day 1 Benefits: Laptop and full medical insurance provided
• Support That Matters: Mentorship, community, and forums where ideas are shared
• True Belonging: A long-term career where your contributions are valued

At Smart Working, you’ll never be just another remote hire.

Be a Smart Worker - valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.

If that sounds like your kind of place, we’d love to hear your story. 

SAP BW/4HANA (Data Migration + ABAP) Consultant

📍 Location: Bangalore]

💼 Experience: 3–6 Years & 6–9 Years

📅 Notice Period: Immediate to 30 Days Preferred

Job Summary

We are hiring experienced SAP BW/4HANA Consultants with strong expertise in Data Migration and ABAP development for our Bangalore location. The ideal candidate should have hands-on experience in SAP BW/4HANA implementation, data modeling, data extraction, and custom ABAP development.

Key Responsibilities

• Design, develop, and support SAP BW/4HANA data models (ADSO, Composite Providers, Open ODS Views)
• Perform data migration activities including data extraction, transformation, and loading (ETL)
• Develop and enhance ABAP programs, routines, and enhancements in BW
• Work on DataSources, InfoPackages, DTPs, and Process Chains
• Handle data reconciliation and validation during migration cycles
• Collaborate with functional and technical teams for requirement gathering
• Optimize performance of BW queries and data loads
• Support testing (Unit Testing, SIT, UAT) and production deployment

Required Skills

• Strong hands-on experience in SAP BW/4HANA
• Experience in Data Migration projects
• Good knowledge of ABAP (Routines, Enhancements, Debugging)
• Expertise in data modeling and transformation logic
• Experience in SAP HANA concepts
• Knowledge of SAP ECC / S/4HANA integration
• Strong analytical and problem-solving skills

Experience-Based Expectations

🔹 3–6 Years

• Hands-on development experience in BW/4HANA
• Exposure to at least 1 end-to-end implementation or migration project
• Good ABAP development skills in BW context

🔹 6–9 Years

• Strong expertise in BW/4HANA architecture and data modeling
• Experience leading migration activities
• Ability to coordinate with cross-functional teams
• Performance tuning and troubleshooting expertise

Good to Have

• Experience in S/4HANA Migration (Brownfield/Greenfield)
• Knowledge of SAP Analytics Cloud (SAC)
• Exposure to AMDP / HANA SQL
• Agile project experience

📩 Interested candidates can share resumes to: [Your Email ID]

Subject

Junior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)

No. of Positions - 1

We are looking for a Junior System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebuin will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways.

Responsibilities:

• Install & maintain Freeswtich and other SIP servers.
• Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems.
• Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers.

Requirements:

• 3 years of hands-on industry experience in telecommunications
• Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP and audio/video codecs.
• In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), and Linux
• Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc.
• Strong understanding of implementing various network setups (Private VPNs, multi-zone secure connectivity etc)

Nice to have:

• Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes)
• Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc.
• Working knowledge in any NoSQL databases like MongoDB, Redis, Cassandra etc.
• Passionate about knowing everything about VoIP Protocol standards & related RFCs

Jr. Shopify Developer

Experience - 1-2years

Marketing Skills

• Collaborated with clients and the design team to understand project requirements

and translate them into functional and visually appealing websites.

• Developed and maintained responsive websites using WordPress, Webflow and

Shopify ensures optimal user experience.

• Customized themes, templates, and plugins to meet specific project needs,

including e-commerce functionality, blog integration, and interactive elements.

• Conducted thorough testing and debugging to identify and resolve issues,

ensuring websites' smooth performance across different devices and browsers.

• Assisted in website content creation, image editing, and site updates to ensure

timely and accurate website maintenance.

• Provided technical support to clients and team members, addressing inquiries

and troubleshooting any website-related problems.

• Assisted senior developers in building and maintaining websites using Webflow,

Shopify, and WordPress.

• Gained hands-on experience in front-end and back-end development, honing

skills in HTML, CSS, Bootstrap, JavaScript, and PHP.

• Assisted in the customization of website templates and themes, integrating

various functionalities and features.

• Conducted research on emerging web development trends and technologies,

providing valuable insights to the development team.

• Assisted in website testing and quality assurance to identify and fix bugs and

ensure optimal website performance.

Required Candidate profile

• Proficient in WordPress, Webflow, and Shopify development.

• Moderate understanding of HTML, CSS, JavaScript, Laravel, and PHP

• Responsive web design and mobile optimization

• E-commerce website development and integration

• Knowledge of UI/UX principles and design

• Website testing and debugging

• Strong communication and teamwork abilities.

Soft Skills

• Outstanding Team player
• Delivery Oriented
• Adaptable to challenges
• Problem solver

Location - Kolkata (Hybrid)

About us:

Arista Networks was founded to pioneer and deliver software driven cloud networking solutions for large datacenter storage and computing environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50GbE consortium. Arista Networks products are available worldwide directly and through partners.

About this role:

• You will be working with the WiFi team at Arista, developing cutting edge and next generation WiFi solutions in a fast-paced environment. The WiFi team is responsible for the end to end development of the Cloud managed WiFi product portfolio of Arista. This specific position is for the WiFi AccessPoint team.
• As a core member of the AccessPoint team, you will be working closely with relevant teams to understand product requirements, design the solution, build the software and deliver it for final validation and customer deployment.
• You will also keep track of new and emerging technologies and their impact on Arista products, come up with new and innovative ideas to improve and differentiate the product and help Arista become a leading player in the Campus space.
• You will work closely with sales and support teams to push new solutions, understand customer needs and pain points and help resolve escalations.
• You will not be limited to a single aspect of the product, it will be broad encompassing many different aspects including but not limited to developing new Access Points, designing and implementing new features, tracking new technologies and working closely with the sales and customer teams.

Requirements:

• Strong engineering and Computer Science fundamentals

• Expected to have a strong background in software development and good understanding of systems and networking areas with the knowledge of the WiFi area as an added bonus.

• Minimum 4+ years of relevant experience

• Well versed with programming in one of C/C++ languages

• Experience working in a Linux environment, developing applications or Linux drivers

• Proven experience in any of the below:

1. Network device drivers, operating system internals, Kernels, compilers, SOC architecture
2. Experience in developing Wi-Fi features (802.11), WLAN MAC Protocol, system integration, evaluate various performance parameters.
3. User space development for connectivity related products (Wireless Lan access points/ controllers, networking equipment) in one or more of following areas:

• HostAPD, Portal, RADIUS, AAA, Identity and role management, Radsec

• Tunnels, Firewall, Iptables, Flow Classification, QoS, TLS, DTLS Preferred Skills

• Experience with Wi-Fi device drivers on Linux.

• Hands-on experience in working with one or more WIFI chipset platforms

• Good System Level understanding of the Wireless AP functionality

• Experience in developing Wi-Fi features, system integration, evaluate various performance parameters

Resources:

• Arista Cognitive WiFi : https://www.arista.com/en/products/cognitive-wifi https://youtu.be/cT1INdR-xHQ https://www.youtube.com/watch?v=olPkCOT3MdA
• Arista Cognitive WiFi Datasheet: https://www.arista.com/assets/data/pdf/Datasheets/CloudVision-Wifi-Datasheet.pdf
• Arista's Approach to Software with Ken Duda (CTO): https://youtu.be/TU8yNh5JCyw
• Additional information and resources can be found at https://www.arista.com/en/

Strong in Basic C++, STL, Linux

OOPs, Exception Handling

Design Pattern and Solid principles, concepts related to UML representation

•           Solution, design, and architecture concepts

•           Knowledge on Pointers and smart Pointers.

•           IO streams, Files and Streams and Lambda Expressions in C++ added advantage.

•           Features of C++17 and usage of STL in C++ is added advantage.

•           Templates in C++.

Communication skill, Attitude, learnability

Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

• Ability to Influence
• Customer Sensitivity
• Execution Excellence
• Functional Expertise
• Situation Handling
• Team Management
• Working Together

Role Description:

1. Work Experience: Should have work experience in Telco / ISP service Provider background
2. Should have experience in Planning and Operations of Broadband network.
3. Should Lead a Team and Manage Day to Day NOC Operation.
4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
6. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and planning maintenance activities timely.
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
11. Should be available 24*7 for support for responding to emergency situations and planned activities.
12. Should be Responsible for Inventory Management.
13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyse fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

1. Should have Good Knowledge of Switching and Routing.
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
7. Should have Good understanding of Fiber Technology.
8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
10. CCNA/CCNP Certification is Preferred.

Requirements:

• 4+ years of experience in developing database applications and reports
• Expert in SQL in various databases with good exposure to MySQL
• Hands on experience in query tuning for applications, APIs and reports
• Expertise in developing database procedures, triggers and events.
• Experience in AWS Aurora.
• Excellent communication skills.