Senior Product Motion Designer

Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller 

Position Overview: The Business Development Manager will play a pivotal role in driving the company’s growth by identifying new business opportunities, fostering client relationships, and contributing to Company overall strategy. This individual will be responsible for expanding our client base, increasing revenue, and contributing to business expansion through strategic efforts.

Key Responsibilities:

• Business Development: Research, identify, and evaluate new clients, partners, and market opportunities to develop growth strategies.

• Client Relationship Management: Build and maintain strong, long-term relationships with both existing and potential clients. Understand their needs and align solutions to Company’s offerings.

• Revenue Growth: Consistently achieve set targets, contributing directly to the company’s revenue goals.

• Market Research: Stay informed about industry trends, competitor activities, and market demands to adjust strategies as needed.

• Proposal & Presentation Development: Prepare persuasive proposals and presentations that showcase Company’s services and value propositions.

• Collaboration: Work closely with marketing, production, operations, and creative teams to ensure seamless execution of business initiatives and client requirements.

Qualifications:

• Education: Any Bachelor's degree

• Experience: 3-6 years of experience in business development, sales, or a related field (preferably in the events or entertainment industry)

• Skills:

o Excellent communication, negotiation, and presentation skills

o Strong strategic thinking and problem-solving abilities

o Proven track record of achieving targets and driving business growth o Ability to collaborate with cross-functional teams and manage client expectations effectively

Key Attributes:

• Self-motivated with a results-oriented approach

• Ability to thrive in a fast-paced and dynamic work environment

• Creative and innovative thinker

• Strong organizational, time-management, and multitasking skills

What We Offer:

• Competitive salary with performance-based incentives

• Opportunities for professional development and growth

• A collaborative and supportive work environment

• The chance to work on exciting and impactful project

Strong Product / UI/UX Designer Profile

Mandatory (Total Experience): Must have 6+ years of professional experience in UI/UX or Product Design

Mandatory (Experience 1) – Leadership & Mentorship): Must have 2+ years of experience leading and mentoring design teams, including providing feedback, guiding workflows, and elevating junior designers’ capabilities

Mandatory (Experience 2) – Design Systems & Hands-On Skills): Must have strong hands-on experience with scalable design systems for web and mobile platforms and be highly proficient in Figma

Mandatory (Experience 3) – Client & Stakeholder Management): Must have direct client or stakeholder-facing experience, able to communicate design concepts persuasively and collaborate throughout the project lifecycle

Mandatory (Portfolio): Must have a strong, well-curated portfolio demonstrating end-to-end product design work, including user research, interaction design, visual design, and measurable impact on product outcomes

Mandatory (Communication Skills): Must have excellent communication and storytelling abilities to present complex design ideas clearly to clients, stakeholders, and teams

Mandatory(Education)- Must have Bachelor’s or Master’s in Design or

About You

We are looking for passionate, enthusiastic, and proactive people that want to build their future with us, growing as we grow.

Dot Net candidate with a minimum of 4 years' experience, you are excited by the rare opportunity to work with the latest Microsoft technologies, rebuilding existing proprietary systems from the ground up.

You are a great communicator who makes a positive contribution working within a team to deliver excellent outcomes for Stake Holders.

If this, is you, come and join one of INDIAs fastest growing companies and enjoy both a flexible working environment and a great team culture.

Role/Core Competencies

• Familiarity with architecture styles And Expertise in Design Principles, Design Patterns, OOPS
• Solid knowledge of C#/.NET Framework knowledge,
• Hands on experience in .NET MVC, LINQ, AJAX, XML, Entity Framework Code First Approach
• Strong Experience in designing and developing the services using Web API.
• Experience in CSS, jQuery, Java Script, HTML5, Bootstrap
• Demonstrated ability to incorporate new technologies and techniques.
• Experience in working with Source Control System like TFS.
• Strong and effective inter-personal and communication skills (verbal and written).
• Knowledge of agile/scrum development processes.
• Working experience in Sql Server.

Responsibility includes:

• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• Execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.
• Transforms high-level statements of product feature into software design and implement it.
• Able to perform well in a team and as an individual and must have knowledge of SDLC process with documentation.
• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• GUI and User Experience design and implementation in Web based applications with exposure to RESTful Service.
• On the need basis, estimates work efforts to support overall product planning & tracking activity.
• You will execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.

Nice to have

• Understanding of Agile
• If you are good in preparing test cases & executing test plans

Hungry, Humble, Honest, with Heart.

The Opportunity

We are looking for a Senior Member of Technical Staff QA with extensive experience in automation development, strategy, and testing skills to be part of our dynamic team.

About the Team

At Identity & Access Management, we are trying to build the next-generation IAM to help enterprises & internal clients.

Your Role

As the gatekeeper of our product quality, you would be required to ensure that product releases adhere to the highest quality norms. You will design and develop a testing framework for our products and be part of a ruthless quality team. You will develop test tools, test cases, maintain test beds, and provide metrics and test/quality status.

What You Will Bring

• Be a self-starter who can flourish in a fast-paced technology company
• Be the owner of our automation and delivery systems
• Be actively participating in Coding & Code reviews
• Have expertise with automation and building tools such as Selenium, Jenkins, REST API, SDK
• Strong systems background (Linux systems with exposure to Process, Memory and IO Management tools
• Strong Coding skills (DS, Algos).
• You will enable our engineers to generate known-quality releases with every commit, discover defects early and iterate fast.
• Good understanding of Kubernetes 
• Good experience in building & maintaining an Automation Framework
• Excellent programming and scripting capabilities to develop code for automated tests using Python/C++/Perl/Go/Java Lang
• Min 9 - 17 years of relevant experience 

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

• Build efficient, testable, and reusable PHP modules
• Write all clean object-oriented PHP as well as efficient SQL
• Integrate features and improvements that can support our large-and-growing SAAS product.
• Take initiative and contribute to technical solutions, R&D.
• Contribute to internal tools/processes that help us manage the product and QA cycle
• Perform Unit testing.
• Opportunity to learn and work on interesting solutions like Application Scaling, Microservices, Batch Processing, Javascript frameworks like ReactJS.
• Keep abreast of new trends and best practices in web development
• Adhere to milestones assigned

Skills:

• Must require solid programming proficiency with Core PHP.
• Strong knowledge of OOPS and how to apply it in application code is a must.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Familiarity with SQL databases and their declarative query languages.
• Exposure to designing and building APIs (REST/HTTP/Soap) is highly preferred.
• Understanding the fully synchronous behavior of PHP
• Experience with any MVC framework is an added advantage.
• Proficient understanding of software testing
• Understanding of code versioning tools, such as Bitbucket, Git is an advantage
• Understanding of product development environments and methodologies like Agile highly preferred
• Good problem-solving skills.

Desired Profile:

• Minimum 1.5 years of experience developing web applications and understanding modern PHP standards.
• The candidate should be willing to work with a startup/mid-size company.
• The candidate must love to code and must possess a thorough knowledge of web technologies.
• Motivated and ambitious to learn new technologies, grow as a leader in quick time.
• Good communication skills - must be able to explain work and provide answers in English