Digital Marketing Executive

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Skills Required- Angular 2+, AngularJs, Javascript, HTML/CSS, jQuery, AJAX, Bootstrap

Additional skills(Good to have): Java sprint boot, rest api development, Sql/NoSql db knowledge 

About Climate Connect Digital

Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.

In 2020, Renew Power, India’s largest renewables developer, acquired Climate Connect. Following ReNew’s listing on NASDAQ during summer 2021, Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.

Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and ‘horizontal integration’ across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.

How you fit in

• Curious. You love learning about new tools and technologies
• Exposure. You have plenty of experience in executing projects successfully. You have a client-side exposure on project management
• Team player. You have no problem working in a team setting. You can effectively collaborate with people to reach a solution.
• Problem solver. You are the person your peers turn to for solving problems.
• Talented. You are an expert in database designing.
• Leader. You know how to prioritize work and inspire your colleagues. You are great with project planning and working on multiple things at once. You know you can effectively lead a group of people.
• Honesty. You work diligently and honestly. You have strong moral principles.

Job Responsibilities

You will be working at the epicenter of energy transformation. You will be creating data-driven software solutions for forecasting and scheduling data in the renewables power market, while guiding your junior team members for the same. Ultimately, through your contribution to the renewable energy revolution, you will be doing your bit to mitigate the effects of climate change. These are a few things you can look forward to working on:

• Designing and implementing low-latency, high-availability, and performance applications
• Identifying and mitigating security-related threats to the application.
• Using your expertise in database designing and application architecture planning for Core & MVC projects
• Debugging browser extensions & server tools
• Solving complex technical issues
• Ensuring quality projects are delivered within defined timelines
• Designing new frameworks, debugging and modifying existing frameworks
• Maintaining databases to ensure strong optimization and functionalities
• Working on multiple Renewables & Utilities projects in Power Market
• Guiding your peers and motivating them to do their best
• Designing and implementing the software as per the project requirements
• Taking responsibility to lead the project teams

Job Requirements

• PHP/Python
• MVC Framework Laravel / Python Flask.
• AJAX, HTML/HTML5 & CSS/CSS3, JavaScript and JavaScript frameworks (preferably jQuery)
• Web services (SOAP, REST)
• SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration
• Code versioning tools, such as Git
• AngularJS / ReactJS
• B.E / B. Tech / M. Tech / BSC in CS or IT
• 4-6 years of experience in the field

What’s in it for you

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

• Flexible working hours and leave policy

• Learning and development opportunities

• Medical insurance/Term insurance, Gratuity benefits over and above the salaries

• Access to industry and domain thought leaders.

At Climate Connect, you get a rare opportunity to join an established company at the

early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we’re seeking a similar spirit with the right potential.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

• 7+ Year of experience with Dot Net Technology with MVC Framework: Angular must require. 
• Mock-ups and designs into pages complete with CSS, HTML, and Angular Writing tested, idiomatic, asynchronous and documented Angular, HTML and CSS. 
• Aware of new features in Angular 7,8,9 
• Ability to develop UIT from wireframes & prototypes 
• Write modular, secure, and well-tested front-end code cooperating with the back- end developer in the process of building the Restful API, Develop User interfaces for Modern Rich Internet Applications with the latest Front-End Technologies. 
• Experience Design overall architecture of the web application Proficient understanding of web trends and technologies like HTML5, CSS3, JavaScript, object-oriented JavaScript, jQuery and Responsive design. 
• Must have experience of working on enterprise single page application can write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly. Extensive experience of JavaScript, Angular, React and Node.js 

Must to have skills: 

• Angular with updated version, Dot Net, C# and above, HTML 5, CSS 3, Bootstrap, jQuery, Typescript, MVC 5, Web API 2.x, Entity Framework, SQL Server 2012, Store Procedures, Triggers. 

Good to have skills: 

• Dot Net + Angular