Digital Marketer

Responsibilities:

* Collaborate with cross-functional teams on project requirements and deliverables

* Develop user interfaces using React.JS and Express API's

* Implement database solutions with MongoDB and Node.JS

Role: Account Manager

Location- Ahmedabad, Gurgaon, Chennai, Hyderabad

Role Overview:

• Establish relationships with new customers and secure contracts that achieve assigned sales

quotas and targets

• Drive the entire sales cycle from initial customer engagement to closed sales

• Prospect for potential customers using various direct methods such as calling and face to face

meetings, and indirect methods such as networking

• Qualify prospects against company criteria for ideal customers and sales

• Consult with prospect about business challenges and requirements, as well as the range of options

and cost benefits of each

• Maintain a high level of relevant domain knowledge in order to have meaningful conversations

with prospects

• Work with technical staff and product specialists where required to address customer

requirements

• Develop and maintain territory plans which outline how sales targets will be met on an ongoing

basis

• Keep detailed notes on prospect and customer interactions

• Maintains regular contact via phone/on-site visits with customers to ensure satisfaction

• Provide forecasts on best case and most likely sales volumes over relevant time periods

• Work with marketing to plan and execute lead generation campaigns

• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and

improve company brand and reputation

• Provide feedback to company management on market trends, competitive threats, unmet needs,

and opportunities to deliver greater value to customers by extending company offerings

• Identify sales support requirements and work with marketing to develop improve sales tools

• Conduct all sales activities with the highest degree of professionalism and integrity

Minimum Requirements

• Bachelor’s degree in an engineering or any allied domain with experience in software sales

• Having CAD/CAM/CAE/PLM or allied solution sales/ technical experience would be an added

advantage

• Good knowledge of local market

• Ability to develop new business opportunities

• Excellent communication and organizational skills and the ability to work independently

• Ability to travel upto 70%

The Benefits

• Challenging job within a young and dynamic team

Key Responsibilities

• Gather, analyze, and document business and technical requirements.
• Translate business needs into functional and technical specifications.
• Collaborate with developers, architects, QA teams, and stakeholders throughout the SDLC.
• Conduct requirement workshops, stakeholder interviews, and process mapping sessions.
• Create BRDs, FRDs, user stories, workflows, use cases, and process diagrams.
• Analyze existing systems and recommend improvements or automation opportunities.
• Support API integrations, data mapping, and system interoperability initiatives.
• Work with SQL queries and datasets for analysis and reporting.
• Assist QA teams with test scenarios, UAT coordination, and validation.
• Facilitate Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Ensure project deliverables align with business goals and compliance requirements.
• Track project progress, risks, dependencies, and change requests

Position: Microsoft .NET Full Stack Developer

Experience: 4–6 Years

Open Positions: 10

Location: PAN India (Final Round – Face-to-Face Interview)

Budget: Up to 15 LPA

Notice Period: Immediate joiners preferred

Key Responsibilities:

· Work on highly distributed and scalable system architecture

· Design, develop, test, and maintain high-quality software solutions

· Ensure performance, security, and maintainability of applications

· Collaborate with cross-functional teams and stakeholders

· Perform system testing and resolve technical issues

Required Skills:

· Strong experience in ASP.NET, C#, .NET Core, MVC

· Hands-on experience with SQL Server / PostgreSQL

· Experience in Angular / React (Frontend technologies)

· Knowledge of microservices architecture & RESTful APIs

· Familiarity with CQRS pattern

· Exposure to AWS / Docker / Kubernetes

· Experience with CI/CD pipelines (Azure DevOps, Jenkins)

· Knowledge of Node.js is an added advantage

· Understanding of Agile methodology

· Good exposure to cybersecurity and compliance

Technology Stack:

· Microsoft .NET technologies (primary)

· Cloud platforms: AWS (SaaS/PaaS/IaaS)

· Databases: MSSQL, MongoDB, PostgreSQL

· Caching: Redis, Memcached

· Messaging queues: RabbitMQ, Kafka, SQS

Scrum Master(BA)

· Working with customers and product manager to prioritize and validate requirements.

· Coordinate with the work efforts of 8+ person team for various projects and help team complete tasks successfully and on-time and resolved obstacles encountered by team members.

· Should Coordinate and participate in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

· Develop the crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.

· Facilitate Daily Scrum Meetings and Monthly Reviews meetings. Conduct sprint retrospective and followed up on action items for continuous improvement.

· Prepare extensive cost - benefit analysis to support system and process changes

· Meticulously analyze complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention

· Should be Responsible for two Agile Scrum teams

· Should be able to guide three development teams through transition from waterfall to Agile development.

· Coach the team members on Agile processes and facilitate  planning meetings and retrospectives. Maintained task board and produced daily burndown charts.

· Remove impediments and protect team members from interruptions and distractions to maximize productivity.

· Work closely with Product Owners, coordinating product backlog grooming and story.

· Generate test plans work instructions and procedures from client requirements and industry standards.

· Interface with stake holders and facilitate communication between client and the IT department.

· Prepare use case documents and utilized JIRA to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.

· Work on a team environment to finalize use cases to develop functional and detail design specifications of the application.

· Participate in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.

· Collaborate with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.

· Develop a user acceptance test plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.

· Examine and evaluate testing fixtures and procedures for appropriateness in the specific requirements.

· Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.

· Should be able to Communicate client’s business requirements by constructing easy-to-understand data and process models.

Executive – Customer Success (for a leading SaaS Product)

About Sulekha.com

Sulekha is one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a powerful need fulfillment and monetization platform that generates qualified, parameterized leads to local service SMBs every day in 40 cities. Sulekha’s unique, scalable digital platform, stapled to an expanding digital-mobile-local opportunity, has positioned it to serve in 24,000+ location-categories for purchase-oriented users (24+ M user needs p.a.) and growth-oriented businesses (2+ M active local businesses).

About Pro-Manage

Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a Sulekha brand initiative.

Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more.

Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs.

Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities.

Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years.

Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore).

Job Description & Expectations

We are looking for an executive to help a portion of the 65,000+ customers of Sulekha achieve tangible business outcomes. He/she will closely work with paid customers of Sulekha to achieve the desired goals of Sulekha. This portfolio will be managed by the Pro-Manage SME product of Sulekha.

Pro-Manage Boost operations

a. Profile Enrichment of existing and new customers of Sulekha who want to enhance their presence in Google, Bing, Facebook and others as we add on, by working on their profile content.

b. Deliver on KYC and 8 vectors of digital presence that include posts, photos, videos directions, keywords to enhance the value of customers trying the Sulekha Pro-Manage Boost product

c. Email, Phone call and WhatsApp engagement with customers to obtain content and optimize the Google listings & on other platforms.

d. Closely work with cross functional teams including central design team, central keyword research team and marketing teams to deliver value.

e. Pro-mange Dashboard Training supporting the customer to understand the dashboard.

f. Performance Management for the customers, analyzing the profile performance sharing the reports and insights with the customers and recommend changes to enhance the profile.

Education, Professional and Personal Attributes

· B.Tech/BE/B.Sc. graduation is preferred

· Excellent communication skills, with good knowledge in Hindi and 1 regional language. This is mandatory to help with category expertise

· Good analytical knowledge including working knowledge of all Microsoft tools and awareness of digital advertising tools like Google, Facebook is preferred

· Min. 1 year of experience in digital marketing including interacting with customers will be preferred

· Should possess an innate love of data and ability to see new patterns that impact business

· Positive, initiative driven and passionate about digital marketing

· Result oriented, entrepreneurial, and self-motivated

· Ambitious and flexible

Other aspects

· Reporting to Pro-Manage SME vertical lead

· Must be based out of Chennai with no travel involved

· All days are working from office – no WFH envisaged as of now

What Pro-Manager Offers You

· Opportunity to develop cutting-edge digital SaaS business development expertise

· Develop competence in marketing, product development, customer success and technology

· Highly entrepreneurial and aspirational work environment that inspires and challenges

· Collaborative and fun work environment

· Learning and development program to help you develop skills

· Well-define career path and progression tracking

· Progressive, nurturing and respectful work culture

· Attractive compensation plus incentives

The objective of digital marketing is to develop strong and innovative strategies to promote the business brand, products, and services. A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC, SEO, SEM, email, social media, and display advertising. A typical digital marketing job description will cover all the above aspects, and more:

• Identify trends and insights
• Allocate marketing investments 
• Plan and direct marketing campaigns
• Manage an organization's website and maintain it, keeping best practices in mind
• Optimize content for the website and social media platforms
• Work with various content formats such as blogs, videos, audio podcasts, etc.
• Track the website traffic flow
• Implement and analyze performance metrics
• Measure and assess goals vis-à-vis ROI
• Device experiments and conversion tests
• Provide internal reports on a regular basis
• Execute new and creative collaborations among technologies and platforms.

• Excellent Written & Oral Communication Skills in English Strong Comprehension Ability
• Exceptional Subject Matter Expertise.
• Intensive and Extensive Internet Research Skills Output Authenticity & Reliability.
• Ability to work under pressure within deadlines; Target and Quality oriented.
• Inclination towards Research and Writing.
• Must possess high level of concentration abilities and must be open to learn new concepts quickly.

• Management - MBA (Finance/HRM/Operations/Project Management) Public.

• Nursing/Medicine - M.Sc.in Nursing/BDS/MDS/MBBS/B-Pharma/M-Pharma

• Molecular Biology/Genetics/Bio-medical Science - B.Tech/ M.Tech/ B.Sc/M.Sc

• Accounting and Finance - C.A/C.FA/B.com/M.com

• LAW - LLB/LLM

Applicant must have a min of 4 years of experience as a Java Developer and a Min of 2 years on Spring boot, Augular knowledge must, having an experience in Angular would be an added advantage.

Detailed JD

Resources with below skill sets :

- Angular JS

- Spring MVC

- Spring Boot

- Hibernate

- PostgreSQL

- Drools

- SVN

- Jenkins

- SonarQube

- Foresighted & good judgement in problem solving.

- Capable of paying attention to detail.

- Good analytical and logical thinking.

- Prioritizing and organizing

- Team Player with positive attitude.

- Process knowledge/Technical expertise

- Good Written and Verbal communication Skills

- Analyse & understanding of the SRS.

- Report queries on the SRS/Requirement.

- Prepare low level design document

- Prepare Unit test cases