Senior ServiceNow Technical Consultant – Order Management

Job Title: Sr. IT Analyst – IAM & Office 365

Location: Sector 32, Gurgaon

Work Mode: Hybrid

Shift Timing: 10:30 AM – 7:30 PM

Working Days: Monday to Friday (Should be comfortable working on weekends if needed)

About the Role

We are looking for a seasoned IT Security professional with a strong focus on Identity and Access Management (IAM) and Office 365 administration. This role is critical to ensuring secure access to enterprise systems, managing user identity lifecycles, and supporting ongoing cloud security initiatives.

You will work with cross-functional teams to implement security best practices, support operational tasks, and contribute to projects around IAM automation, Office 365 feature rollouts, and policy implementations.

Key Responsibilities

Identity and Access Management (IAM):

• Administer and maintain IAM systems across cloud and on-prem environments.
• Manage user provisioning, de-provisioning, and access reviews.
• Implement and optimize Conditional Access Policies, MFA, and RBAC.
• Integrate IAM solutions with Azure AD, Office 365, and other enterprise tools.
• Automate workflows for identity lifecycle management and secret/certificate rotation.
• Maintain documentation such as SOPs and process flows.

Office 365 Administration:

• Manage services like SharePoint Online, Teams, and PowerApps.
• Configure and monitor security features like DLP and Defender for Office 365.
• Troubleshoot Office 365 issues and respond to service requests.
• Ensure Office 365 logs are properly integrated into the SIEM system.

Operational Security & Projects:

• Conduct user access audits, incident handling, and vulnerability remediation.
• Participate in security tool upgrades and rollout of new O365 features.
• Ensure compliance with internal policies and external standards.
• Drive improvements in access control and security posture.

Requirements

• Education: Bachelor’s in Computer Science, IT, Cybersecurity, or a related field.
• Experience:
• 4+ years in IT Security with expertise in IAM and Office 365.
• Hands-on experience with Azure AD, MFA, Conditional Access, and O365 security.
• Technical Skills:
• Strong knowledge of IAM principles, RBAC, authentication protocols.
• PowerShell scripting for automation.
• Exposure to Microsoft Graph API is a plus.
• Soft Skills:
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration.

Good to Have

• Microsoft Certification – MS-102 or equivalent.

About the team & role

As a Customer Support Associate, you will be the first point of contact for customers, ensuring timely and effective resolution of inquiries, issues, and requests. Your role is critical in delivering a seamless support experience, maintaining customer satisfaction, and building strong relationships. You will utilize problem-solving skills, empathy, and product knowledge to provide solutions that enhance customer engagement and loyalty.

What You’ll Be Doing

• Resolve customer queries on using the product with the help of relevant FAQs, video demos and blog posts across channels

• Work in coordination with the support teams of our partners to ensure quick resolutions 

• Document any feedback received from the customers for review by the product team at a later stage

• Label the queries we receive from customers under different tags to understand what drives support traffic

• Identify and resolve pain points for end-users in coordination with the rest of the Customer Experience team.

• Track relevant support metrics and prepare reports for the purpose of quality assessment

What We Look for in You

• Ideally someone with 1-5 years of proven work experience as a Customer Support Associate or a similar role

•A natural communicator- You can communicate your thoughts effortlessly. No matter how complex the matter is, you are able to express it in simple terms.

• A team player- You always put the team's goals ahead of your personal ones in working towards a common goal. 

• Empathetic- You’re a good listener who can put yourself in other people’s shoes. People who interact with you should feel assured that the smallcase team is always here to help. 

• Proactive- You’re ready to take on whatever comes your way and don’t stop until you arrive at the best solution. You want nothing short of a brilliant experience for the end users. 

• A drive to learn- You’re always intrigued by learning something new and don't shy away from stepping out of your comfort zone.

Nice to-haves:

• Prior experience in customer support

• Familiarity with stock markets & investment products is a huge plus

• Prior experience at a growth-stage FinTech company

About smallcase

At smallcase, we are changing how India invests. smallcase is a leading provider of investment products & platforms to over 10 million Indians. We're a young, driven team of 250+ headquartered in Bangalore. smallcase was founded in July 2015 by three IIT Kharagpur graduates, Vasanth Kamath, Anugrah Shrivastava and Rohan Gupta.

smallcase has been focused on offering innovative investing experiences & technology. Our platforms are used by over 300 of India's largest financial brands and most respected institutions. We are backed by world-class investors including top-tier funds, institutions and operators from the capital markets space who believe in our mission of enabling better financial futures for every Indian.

Life at smallcase

We are not just building a business, we are making a long-lasting impact both in the wealth & assets landscape with our unique technology & expanding ecosystem. Over the last 9 years, our team, products, and platforms have grown and so have our ambitions.

Innovation remains at the heart of what we do. Our other core values are transparency, integrity & long-term thinking. Our key asset has always been our people, and we empower individuals to build and do some of the best work in their lifetimes at smallcase. Flexibility, ownership and constant feedback loops are some of the ways we keep evolving the working environment.

Position: QC Manager - Building material

experience: 5+ year in Building material or manufacturing

salary Negotiable

Location: Kapadvanj, Gujarat

Qualification: Bachelor degree in Engineering (Mechanical, Electrical, Industrial, etc.)

Mandatory skill-

• Experience with quality systems (ISO 9001, Six Sigma, etc.).
• Proficient in QC tools (calipers, micrometers, CMM).

The QC Engineer is responsible for maintaining the quality of products and production processes in a manufacturing unit. The individual will perform a range of quality control functions such as inspecting raw materials, monitoring production processes, testing finished products, and ensuring compliance with quality standards. The role also includes collaborating with cross-functional teams to implement continuous quality improvements.

Job Duties :

• ? Inspect raw materials, in-process items, and finished products.
• ? Conduct dimensional, visual, and functional tests to ensure compliance with quality standards.
• ? Document test results, analyze findings, and initiate timely corrective actions when necessary.
• ? Continuously monitor production processes to ensure adherence to established quality standards.
• ? Identify potential quality risks in real-time and take corrective measures as required.
• ? Ensure that quality checkpoints are integrated into the production flow and are consistently maintained.
• ? Investigate defects, non-conformities, and deviations from product specifications.
• ? Analyze production data to identify trends, patterns, or recurring issues that impact quality.
• ? Prepare detailed reports on quality findings and provide recommendations for corrective actions.
• ? Ensure full compliance with industry standards, including ISO, GMP, and other regulatory requirements.
• ? Participate in and support internal and external quality audits, providing necessary documentation.
• ? Maintain and update QC documentation, such as inspection checklists, reports, and records.
• ? Develop and implement corrective actions to address identified quality issues.
• ? Collaborate with cross-functional teams to prevent recurrent quality problems through preventive measures.
• ? Monitor and assess the effectiveness of implemented CAPA actions to ensure continuous improvement.
• ? Ensure that all testing tools, measuring equipment, and QC instruments are properly calibrated and maintained.
• ? Oversee the scheduling and execution of regular maintenance for QC equipment to guarantee accuracy and reliability.
• ? Lead and manage quality improvement projects to enhance the efficiency and effectiveness of production processes.
• ? Implement continuous improvement strategies focused on reducing defects and improving product quality.
• ? Stay updated on industry trends, new technologies, and best practices in quality control.
• ? Provide ongoing training to staff on quality control procedures, testing methods, and inspection techniques.
• ? Promote a culture of quality awareness across the manufacturing plant, ensuring all staff adhere to best practices.

Required Qualification & Experience:

• Bachelor degree in Engineering (Mechanical, Electrical, Industrial, etc.).
• Min 5 years of experience in QC or QA within a manufacturing environment.
• Experience with quality systems (ISO 9001, Six Sigma, etc.).
• Proficient in QC tools (calipers, micrometers, CMM).
• Familiarity with SPC, root cause analysis, and quality software.
• Knowledge of Microsoft Office (Word, Excel, PowerPoint).

KRA

• Ensure the quality of raw materials, in-process items, and finished products through rigorous inspection and testing, documenting results and initiating corrective actions as needed.
• Monitor production processes to identify risks and implement preventive measures, ensuring compliance with industry standards and internal quality protocols.
• Lead continuous improvement initiatives and training programs to foster a culture of quality awareness and enhance overall product quality.

mail updated resume with current salary-

email: etalenthire[at]gmail[dot]com

satish- 88O 27 49 743

About You: ● Education ranging from a Bachelor’s of Science degree in computer science or related engineering degree. ● 12+ years of high level API, abstraction layers, and application software development experience. ● 5+ years experience building scalable, serverless solutions in GCP or AWS ● 4+ years of experience in Python, MongoDB ● Experience with large-scale distributed systems and streaming data services. ● Experience building, developing, and maintaining cloud native infrastructure, serverless architecture, micro-operations, and workflow automation. ● You are a hardworking problem-solver who thrives in finding solutions to difficult technical challenges. ● Experience with modern high-level languages and databases including Javascript, MongoDB, and Python. ● Experience in Github, Gitlab, CI/CD, Jira, unit testing, integration testing, regression testing, and collaborative documentation. ● Expertise with GCP, Kubernetes, Docker, or containerization, is a great plus. ● Ability to write and assess clean, functional, high quality and testable code for each of our projects. ● Positive and proactive, solution-focused contributor and team motivation.

We are seeking a skilled Content Writer to join our digital marketing company. The ideal candidate will have experience working with both domestic and international clients and will be capable of producing high-quality content that meets our clients' diverse needs.

Responsibilities:

• Produce engaging and original content for websites, blogs, social media, and other digital marketing platforms.
• Produce 2000-3000 words of qualified content each day.
• Create content for both domestic and international campaigns.
• Conduct thorough research to ensure content accuracy and relevance.
• Edit and proofread content to maintain a high standard of quality.

Qualifications:

• 1-3 years of experience in content writing, preferably in a digital marketing environment.
• Experience working with domestic and international clients.
• Strong writing, editing, and proofreading skills.
• Ability to meet deadlines and handle multiple projects effectively.
• Must provide samples of previous work.

Location: Noida, Sector 62

Working Days: 5 days a week (Monday to Friday)

Work Mode: Work from Office

Job Title: Digital Marketing Executive

Job Description:

As a Digital Marketing Executive, you will play a vital role in developing and implementing digital marketing strategies to enhance our online presence, drive brand awareness, and achieve business goals. You will work closely with the marketing team to execute campaigns across various digital channels, monitor performance, and optimize strategies for maximum effectiveness. Your creativity, analytical skills, and understanding of digital trends will be crucial in generating measurable results and fostering customer engagement.

Responsibilities:

1. Digital Campaign Management

2. Content Creation and Management: 

3. Social Media Management 

4. Search Engine Optimization (SEO)

5. Pay-Per-Click (PPC) Advertising

6. Email Marketing

7. Analytics and Reporting 

8. Conversion Rate Optimization (CRO)

9. Digital Trends and Market Research.

10. Collaboration

Requirements:

1. Bachelor's degree in Marketing, Business, or a related field.

2. Proven experience in digital marketing with a focus on campaign management, SEO, PPC, social media, and email marketing.

3. Familiarity with digital marketing tools and platforms, such as Google Ads, Google Analytics, social media management tools, and email marketing software.

4. Strong written and verbal communication skills.

5. Analytical mindset with the ability to interpret data and make data-driven decisions.

6. Creative thinking and ability to generate innovative ideas for campaigns.

7. Strong organizational skills and attention to detail.

8. Ability to work in a fast-paced environment and manage multiple projects simultaneously.

9. Up-to-date with the latest digital marketing trends and best practices.

Join our dynamic team and contribute to our digital marketing success! If you are passionate about leveraging digital channels to drive business growth and have a track record of delivering results, we'd love to hear from you.

Website: https://www.theuniqueculture.com/

To be responsible for delivering all facets of recruiting throughout the organization through the development of present and future recruiting plans, employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas, and ensuring successful execution of all the hiring requirements of the organization. Should possess excellent reporting skills with Excel.

Primary Responsibilities:

• Ownership of Respective Unit recruitment process (Requisition, strategizing & planning recruitment events, monitoring, measuring, controlling, and continuous improvement).
• End-to-end Recruitment cycle (Sourcing/Selection/ on-boarding / Process compliance/ MIS)
• Would Individually be responsible for fulfilling all roles assigned
• Implement creative sourcing strategies for future & current open positions & execute them with minimal direction.
• Define recruitment SLAs, establish metrics, and create MIS.
• Identify effectively utilize the various resource of recruitment to ensure target achievement.
• Plan and strategize recruitment drives.
• Bring in continuous improvements in sourcing, interview & selection process.
• Create and maintain job Descriptions for all positions and establish competency levels.

QUALIFICATIONS and EXPERIENCE:

• Qualifications: PG in HR (MBA, PGDM, PGP etc) / B.E, BTech
• Experience: 6-10 Years Experience
• Professional skills: Expert knowledge of sources of talent and recruitment, IT skills, technologies & industry. Preferred from Product Engineering / Product Support / Apps domain with bulk-hiring experience

ADDITIONAL COMPETENCIES:

• Excellent communication skills and ability to engage and influence senior executives and delivery managers.
• Decision-Making: Ability to make decisions that impact the success of assigned recruitment activities, i.e. results, deadlines, and budget and involves team members in making decisions to ensure senior and executive management is informed of the Company's ongoing recruitment process and future plans.
• Ability to delegate effectively and acknowledge accomplishments.
• Presentation Skills: able to demonstrate a sound knowledge of the subject matter expert ability to deliver information in a clear, concise, and logical manner and use audio-visual media to enhance presentations.
• Reporting Skill: Ability to create reports using various formulas in Excel (Vlookup, Pivot Etc)

Daily monitoring of Quantum's processes to ensure file transmissions to and from the system

• Ensure that any Quantum production issues with an emphasis on the modules ( Cash Management, Bank Reconciliation, Foreign Exchange, I/C loans, Money Market, Investments, etc.) are resolved on time
• Actively working with Quantum and internal IT teams to resolve issues with bank files and data transmissions between Quantum and other systems including retrieval of market rates