
About Human Cloud Business Solutions
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Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry.
Responsibilities:
Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users.
Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.
Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues.
Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions.
On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.
Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).
Requirements:
Technical experience in Java Enterprise environment as developer or DevOps specialist.
Familiarity with DevOps principles and ticketing tools like ServiceNow.
Strong analytical, communication, and organizational abilities. Easy to work with.
Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.
Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL.
Skills & Requirements
Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.

We are a managed video calling solution built on top of WebRTC, which allows it's
customers to integrate live video-calls within existing solutions in less than 10 lines of
code. We provide a completely managed SDK that solves the problem of battling
endless cases of video calling APIs.
Location - Bangalore (Remote)
Experience - 3+ Years
Requirements:
● Should have at least 2+ years of DevOps experience
● Should have experience with Kubernetes
● Should have experience with Terraform/Helm
● Should have experience in building scalable server-side systems
● Should have experience in cloud infrastructure and designing databases
● Having experience with NodeJS/TypeScript/AWS is a bonus
● Having experience with WebRTC is a bonus

Only apply on this link - https://loginext.hire.trakstar.com/jobs/fk025uh?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk025uh?source=
LogiNext is looking for a technically savvy and passionate Associate Vice President - Product Engineering - DevOps or Senior Database Administrator to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in dev, staging and production environments.
Responsibilities:
- Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud
- Scale and optimise a variety of SQL and NoSQL databases (especially MongoDB), web servers, application frameworks, caches, and distributed messaging systems
- Automate the deployment and configuration of the virtualized infrastructure and the entire software stack
- Plan, implement and maintain robust backup and restoration policies ensuring low RTO and RPO
- Support several Linux servers running our SaaS platform stack on AWS, Azure, IBM Cloud, Ali Cloud
- Define and build processes to identify performance bottlenecks and scaling pitfalls
- Manage robust monitoring and alerting infrastructure
- Explore new tools to improve development operations to automate daily tasks
- Ensure High Availability and Auto-failover with minimum or no manual interventions
Requirements:
- Bachelor’s degree in Computer Science, Information Technology or a related field
- 11 to 14 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure
- Strong background in Linux/Unix Administration and Python/Shell Scripting
- Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure
- Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios
- Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms
- Experience in query analysis, peformance tuning, database redesigning,
- Experience in enterprise application development, maintenance and operations
- Knowledge of best practices and IT operations in an always-up, always-available service
- Excellent written and oral communication skills, judgment and decision-making skills.
- Excellent leadership skill.


We are now seeking a talented and motivated individual to contribute to our product in the Cloud data
protection space. Ability to clearly comprehend customer needs in a cloud environment, excellent
troubleshooting skills, and the ability to focus on problem resolution until completion are a requirement.
Responsibilities Include:
Review proposed feature requirements
Create test plan and test cases
Analyze performance, diagnosis, and troubleshooting
Enter and track defects
Interact with customers, partners, and development teams
Researching customer issues and product initiatives
Provide input for service documentation
Required Skills:
Bachelor's degree in Computer Science, Information Systems or related discipline
3+ years' experience inclusive of Software as a Service and/or DevOps engineering experience
Experience with AWS services like VPC, EC2, RDS, SES, ECS, Lambda, S3, ELB
Experience with technologies such as REST, Angular, Messaging, Databases, etc.
Strong troubleshooting skills and issue isolation skills
Possess excellent communication skills (written and verbal English)
Must be able to work as an individual contributor within a team
Ability to think outside the box
Experience in configuring infrastructure
Knowledge of CI / CD
Desirable skills:
Programming skills in scripting languages (e.g., python, bash)
Knowledge of Linux administration
Knowledge of testing tools/frameworks: TestNG, Selenium, etc
Knowledge of Identity and Security
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Our Mission
Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services and to make it a joy for all stakeholders to work with us. We function as a full stakeholder in business, offering a consulting-led approach with an integrated portfolio of technology-led solutions that encompass the entire Enterprise value chain.
Our Customer-centric Engagement Model defines how we engage with you, offering specialized services and solutions that meet the distinct needs of your business.
Our Culture
Culture forms the core of our foundation and our effort towards creating an engaging workplace has resulted in Infra360 Solution Pvt Ltd.
Our Tech-Stack:
- Azure DevOps, Azure Kubernetes Service, Docker, Active Directory (Microsoft Entra)
- Azure IAM and managed identity, Virtual network, VM Scale Set, App Service, Cosmos
- Azure, MySQL Scripting (PowerShell, Python, Bash),
- Azure Security, Security Documentation, Security Compliance,
- AKS, Blob Storage, Azure functions, Virtual Machines, Azure SQL
- AWS - IAM, EC2, EKS, Lambda, ECS, Route53, Cloud formation, Cloud front, S3
- GCP - GKE, Compute Engine, App Engine, SCC
- Kubernetes, Linux, Docker & Microservices Architecture
- Terraform & Terragrunt
- Jenkins & Argocd
- Ansible, Vault, Vagrant, SaltStack
- CloudFront, Apache, Nginx, Varnish, Akamai
- Mysql, Aurora, Postgres, AWS RedShift, MongoDB
- ElasticSearch, Redis, Aerospike, Memcache, Solr
- ELK, Fluentd, Elastic APM & Prometheus Grafana Stack
- Java (Spring/Hibernate/JPA/REST), Nodejs, Ruby, Rails, Erlang, Python
What does this role hold for you…??
- Infrastructure as a code (IaC)
- CI/CD and configuration management
- Managing Azure Active Directory (Entra)
- Keeping the cost of the infrastructure to the minimum
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environments infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Setting up the right set of security measures
Requirements
Apply if you have…
- A graduation/post-graduation degree in Computer Science and related fields
- 2-4 years of strong DevOps experience in Azure with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Understanding of Azure cloud computing services and cloud computing delivery models (IaaS, PaaS, and SaaS)
- Strong scripting or programming skills for automating tasks (PowerShell/Bash)
- Knowledge and experience with CI/CD tools: Azure DevOps, Jenkins, Gitlab etc.
- Knowledge and experience in IaC at least one (ARM Templates/ Terraform)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in a production environment and fixing them
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
- Experience in using Microsoft Azure Cloud services
If you are passionate about infrastructure, and cloud technologies, and want to contribute to innovative projects, we encourage you to apply. Infra360 offers a dynamic work environment and opportunities for professional growth.
Interview Process
Application Screening=>Test/Assessment=>2 Rounds of Tech Interview=>CEO Round=>Final Discussion
● Manage AWS services and day to day cloud operations.
● Work closely with the development and QA team to make the deployment process
smooth and devise new tools and technologies in order to achieve automation of most
of the components.
● Strengthen the infrastructure in terms of Reliability (configuring HA etc.), Security (cloud
network management, VPC, etc.) and Scalability (configuring clusters, load balancers,
etc.)
● Expert level understanding of DB replication, Sharding (mySQL DB Systems), HA
clusters, Failovers and recovery mechanisms.
● Build and maintain CI-CD (continuous integration/deployment) workflows.
● Having an expert knowledge on AWS EC2, S3, RDS, Cloudfront and other AWS offered
services and products.
● Installation and management of software systems in order to support the development
team e.g. DB installation and administration, web servers, caching and other such
systems.
Requirements:
● B. Tech or Bachelor's in a related field.
● 2-5 years of hands-on experience with AWS cloud services such as EC2, ECS,
Cloudwatch, SQS, S3, CloudFront, route53.
● Experience with setting up CI-CD pipelines and successfully running large scale
systems.
● Experience with source control systems (SVN, GIT etc), Deployment and build
automation tools like Jenkins, Bamboo, Ansible etc.
● Good experience and understanding of Linux/Unix based systems and hands-on
experience working with them with respect to networking, security, administration.
● Atleast 1-2 years of experience with shell/python/perl scripting; having experience with
Bash scripting is an added advantage.
● Experience with automation tasks like, automated backups, configuring fail overs,
automating deployment related process is a must have.
● Good to have knowledge of setting up the ELK stack; Infrastructure as a code services
like Terraform; working and automating processes with AWS SDK/CLI tools with scripts
- Administration and Support for Azure DevOps Server/Services
- Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
- Process Template Customization and Deployment model
- Migration, Upgrade, Monitor, and Maintenance of ADS Instance
- Automation using REST API to build Extensions and Custom Reporting
- Expert in all Modules of Azure DevOps Server/Service (Work Item, SCM/VC, Build, Release, Test, Reporting Management)"
- CICD Orchestration tools and other SCM/VC tools
- Microsoft MCSD Application Lifecycle Management certified
- A bachelor or master degree with a minimum of 6 years relevant work experience in Azure DevOps Server/Services (SaaS)
- Good communication skills
- Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment
- Visual Studio and the .NET Framework experience is required "
- Administration and Support for Azure DevOps Server/Services
- Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
- Process Template Customization and Deployment model
- Work with the user community to adopt new features, enable new use cases, and help resolve any issues
- Create customizations and tools to help support the team’s needs (PM, Dev, Test, & Ops)
- Take the lead in the validation of the application.
- Monitor the health of the solution and take proactive steps to ensure reliable availability and performance
- Manage patches and updates for tooling solutions and related hosting environments including the operating system
- Automate the process for Maintenance"


2. Has done Infrastructure coding using Cloudformation/Terraform and Configuration also understands it very clearly
3. Deep understanding of the microservice design and aware of centralized Caching(Redis),centralized configuration(Consul/Zookeeper)
4. Hands-on experience of working on containers and its orchestration using Kubernetes
5. Hands-on experience of Linux and Windows Operating System
6. Worked on NoSQL Databases like Cassandra, Aerospike, Mongo or
Couchbase, Central Logging, monitoring and Caching using stacks like ELK(Elastic) on the cloud, Prometheus, etc.
7. Has good knowledge of Network Security, Security Architecture and Secured SDLC practices


