
Desktop Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.
To meet the qualifications specified:
1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.
2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role.
3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.
If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.
Roles and Responsibilities
Technical Expertise:
Provide advanced technical support to customers and internal teams.
Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions.
Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.
Customer Support:
Act as a point of escalation for critical customer issues.
Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries.
Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.
Documentation and Reporting:
Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides.
Generate regular reports on support activities, issue trends, and resolution metrics.
Quality Assurance:
Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements.
Perform regression testing to identify potential issues before deployment.
Communication Skills:
Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution.
Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:
Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems.
Implement temporary workarounds and permanent fixes as necessary.
Compliance and Security:
Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.
Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.

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About the Role
We are looking for a Purchase Manager with experience in interior project procurement and vendor management. The role involves working closely with interior designers, project managers, and vendors to ensure timely sourcing, accurate cost estimation, and smooth execution of material and product procurement across projects.
Key Responsibilities
Estimation & Coordination
- Work closely with interior designers to understand project requirements.
- Assist in preparing BOQs (Bill of Quantities) and cost estimations.
- Provide market rates and vendor inputs during the design stage.
Quotation Management
- Source multiple quotations for materials, furniture, fittings, and finishes.
- Prepare comparative statements (quotation analysis) for management review.
Negotiations & Approvals
- Negotiate prices, delivery timelines, and payment terms with vendors.
- Obtain approvals from management and issue purchase orders.
- Ensure all approvals, contracts, and documentation are properly maintained.
Vendor & Material Management
- Identify and maintain a network of reliable vendors for all interior categories.
- Coordinate with vendors for timely supply as per project schedule.
- Resolve issues related to quality, billing, or delivery delays.
Cost Control & Compliance
- Monitor material usage to minimize wastage.
- Ensure purchases are within approved budgets.
- Comply with company procurement policies and quality standards.
Requirements
- 4–8 years of experience in procurement/vendor management in interiors or construction.
- Strong knowledge of interior materials, BOQs, and cost estimation.
- Ability to collaborate effectively with designers and project managers.
- Excellent negotiation, vendor management, and documentation skills.
- Proficiency in MS Excel and ERP procurement tools.
Job Summary
We are looking for a creative and detail-oriented Graphic Designer with 1+ year of professional experience to join our design team. The ideal candidate should have a strong visual sense, be comfortable working across digital and print media, and be able to deliver high-quality designs within deadlines.
Key Responsibilities
- Create visually appealing designs for digital and print assets (social media posts, banners, brochures, flyers, presentations, etc.)
- Collaborate with marketing, product, and content teams to understand design requirements
- Design and maintain brand consistency across all platforms
- Work on website creatives, UI elements, and basic layouts
- Edit and enhance images, illustrations, and graphics
- Manage multiple design tasks and meet project timelines
- Incorporate feedback and iterate designs efficiently
Required Skills & Experience
- 1+ year of experience as a Graphic Designer
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Basic knowledge of typography, color theory, and layout design
- Experience designing for social media and digital marketing
- Understanding of print design standards
- Strong attention to detail and creativity
- Good communication and time-management skills
Good to Have (Optional)
- Knowledge of Figma / Adobe XD
- Basic understanding of UI/UX principles
- Motion graphics or video editing experience (After Effects, Premiere Pro)
- Knowledge of HTML/CSS is a plus
Qualification
- Bachelor’s degree or diploma in Graphic Design, Visual Arts, or related field (preferred)
Additional Information
- Immediate joiners preferred
- Portfolio or design samples mandatory
Position Overview:
We are looking for a Senior Technical Writer and Business Analyst with a strong background in development and architecture who likes to get into the details! The ideal candidate will play a key role in assisting with Tech Diligence reports by gathering information from various teams and translating it into a format that is easily understandable by business stakeholders. Expertise with Generative AI ( LLMs) is required.
Responsibilities:
· Collaborate with cross-functional teams to gather technical information and insights for Tech Diligence reports.
· Analyze technical documentation, code repositories, and other relevant resources to extract key information.
· Translate complex technical concepts into clear, concise, and compelling written content suitable for business stakeholders.
· Develop and maintain documentation standards, templates, and style guides.
· Review and edit technical content produced by other team members for accuracy, clarity, and consistency.
· Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing.
· Expert at using Generative AI ( LLMs)
Experience & Background
- 7 + years of experience in technical writing.
- Strong foundation in structured documentation methodologies (DITA, XML, modular writing, etc.).
- Proficient in Google Docs, MS Office, graphs, and visualization tools.
- Solid understanding of various technology stacks and ability to document them effectively.
AI & Documentation Automation
- Strong exposure to AI-driven documentation tools (ChatGPT, Copilot, AI-assisted metadata tagging, etc.).
- Experience with documentation automation and content optimization workflows.
- Genuine interest in working with AI-driven tools to enhance documentation processes.
Resume & Communication Skills
- Concise and well-structured resume with minimal grammatical errors.
- Excellent verbal and written communication skills (this is mandatory).
- Ability to communicate clearly, keep responses crisp but detailed, and articulate thoughts effectively.
- Must be able to communicate with a global audience and handle various communication styles.
Technical & Documentation Tools
- Proficient in API documentation, doc-as-code workflows, and structured writing approaches.
- Experience with Markdown, DITA, Confluence, JIRA, or similar documentation tools.
- Ability to handle graphs, process flows, and visual representation of technical information.
Requirements:
· Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
· Proven experience as a technical writer, with a focus on technology and architecture.
· Strong understanding of software development processes, systems architecture, and technical concepts.
· Proficiency in gathering and synthesizing information from multiple sources.
· Excellent written and verbal communication skills, with the ability to tailor content for different audiences.
· Attention to detail and a commitment to producing high-quality work.
· Familiarity with version control systems (e.g., Git) and documentation tools (e.g., Markdown, Confluence).
· Experience with Agile methodologies and working in cross-functional teams is a plus.
· Ability to work independently with minimal supervision.
Job Summary:
We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.
Responsibilities:
1. Sales Generation:
· Identify and prospect potential clients to generate new business opportunities.
· Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.
· Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.
· Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.
2. Client Relationship Management (only for Senior Associate):
· Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
· Provide exceptional customer service and address client inquiries and concerns promptly and professionally.
· Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.
3. Market Analysis (only for Senior Associate):
· Stay updated on industry trends, market conditions, and competitor activities.
· Conduct market analysis to identify potential business opportunities and target markets.
· Gather customer feedback and market insights to contribute to product and service enhancements.
4. Sales Administration:
· Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.
· Prepare sales reports and forecasts for management review.
· Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.
Qualifications and Skills:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.
· Relevant experience like training Industry, HR consultancy, etc
· Strong negotiation and persuasion skills with the ability to close deals.
· Excellent communication and presentation skills, both verbal and written.
· Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.
· Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.
Benefits:
· Opportunities for career growth and professional development.
· Collaborative and supportive work environment.
· Ongoing training and skill development programs.
- Must have start-up Experience
- Prior experience in operations or category management is a bonus
- High sense of ownership and a penchant for excellence
Building great software requires great people. We thrive upon collaboration by designing our
offices and cafes to spark conversation about work and fun. Although we hail from all walks of
life and speak dozens of languages, we’re passionate about equality and integrity. We “go
beyond” each and every day.
Our BATs team is world class.
We take great pride in building software that helps our Sales team sell our product better. We
combine best in class development practices with the latest ground-breaking technologies to
meet the complex and ever-changing demands of our Sales Process. All this while having great
fun at work!
Key Responsibilities:
As an Engineer within BATs, you will be responsible for:
• Interacting with the Business System Analysis staff (spread across geographies) to
understand the business requirements.
• Present your proposed technical solutions to our Systems Architects (spread across
geographies).
• Develop, Test and Deploy the solution by following department standards and keeping
efficiency, maintainability and reusability in mind.
• Proactively maintain documentation of the functionality developed.
• Bring with you experiences of best (and worst!) development practices
Position Requirements:
• Passion for Software Development and technology in general!
• Ability and enthusiasm to self-learn on the job.
• Proven track record of learning new skills and applying them successfully to developmental
efforts
• Excellent oral and written English communication skills
• Demonstrated ability of bringing complex development projects to successful completion
• General awareness of all facets of product development: business analysis, requirements
gathering, functional and technical specification, design, development, implementation,
testing, deployment, and support of new applications.
Technical Requirements:
Must-have skills:
Expertise in below areas of Salesforce.com technology:
o Declarative Capabilities of the platform.
o Apex
o Visual Force
o Lightning Framework
o Force.com APIs and Webservice Integration
oAwareness of Software Design Patterns.
oBoth the use of and development of Web services and APIs as in RESTful and
SOAP
oJavascript
• Nice-to-have Skills:
oGit
oBootstrap
oJQuery
oD3
• Candidate should have 3 to 5 years of overall experience.










