Inside Sales Associate

Job Title: Telecaller – Insurance Process

Process: Kotak Mahindra Bank Insurance

Location: Malad, Mumbai

Openings: 4 (Female candidates only)

Job Responsibilities:

Make outbound/inbound calls to customers regarding Kotak Mahindra Bank insurance products

Explain insurance plans, benefits, and policy details clearly

Handle customer queries and provide accurate information

Maintain proper call records and customer data

Achieve daily/weekly calling and conversion targets

Follow company scripts and compliance guidelines

Eligibility Criteria:

Qualification: Graduate (any stream)

Good communication skills in English & Hindi (regional language is a plus)

Freshers and experienced candidates both can apply

Basic knowledge of MS Excel/CRM preferred

Salary & Benefits:

Salary: ₹20,000 in-hand

Fixed salary + performance incentives

Day shift

Stable banking & insurance process

Preferred Skills:

Customer handling skills

Convincing and negotiation abilities

Positive attitude and willingness to learn

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Senior Software Developer for IT Services Management Team. 

In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations. 

You will act as an On-call-duty team in the time between 6:00 PM to 8:00 AM IST- 365 days a year. We are seeking a hands-on Software Developer with strong experience in Frontend + DevOps knowledge.

Responsibilities:

Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. 

Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.

Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.

Requirements:

Education and Experience: 

A bachelor’s or master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.

Skills & Expertise:

Proficient in ITIL service management frameworks.

Strong analytical and problem-solving abilities.

Experienced in project management methodologies (Agile, Kanban).

Excellent English Communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.

Experience in 24x7 application On call Support and ready to work in shifts on a Hybrid /WFH mode.

This assignment is a long-term contract for more than 3 years.

Good knowledge in Frontend Technologies like Frontend & DevOps – skill set given below.

Skills & Requirements

React JS (v17+), Tanstack, Context, React Router, Redux, Webpack / Vite, Storybook, Jest, React Testing Library, Vitest, Cypress, npm, Restful API, Azure, Azure Devops, Kubernetes, kubeAPI, docker/container, Debug Tools, openSSL, Kustomize, Curl.

Key Responsibilities

Designing and implementing robust, mobile-friendly Web & Mobile applications which includes managing the complete software development process from conception to deployment

Managing the end-to-end life cycle for the production of software and applications

Overseeing and guiding the analyzing, writing, building, and deployment of software

Provide feedback to management during the development process

Modifying and testing changes to previously developed programs

Support customer requirements for the team within established SLA’s.

Provide technical expertise to resolve service impacting incidents and problems.

A successful candidate must have the ability to work as part of a team, be selfmotivated, and work in a loosely defined environment as well as build relationships within the collaborative team

Qualifications & Experience

• Total Experience 3-10 years in the relevant field
• Engineering Degree in Computer Science from a reputed institute
• 2-3 years of technology experience
• Extensive experience in Coding C#, .Net Core, ASP.NET, MVC, Web API, Design Pattern, SQL queries
• 2+ years experience with design patterns and best practices
• 2+ years HTML, CSS, JavaScript, emphasis on frameworks such as Angular 7+, React (good to have)
• Ability to realize and implement Design Comps into a aesthetically pleasing web experience.
• Ability to design and develop for Mobile (Experience with Xamarin will be an added advantage)
• Proven past experience of Azure storage and SQL Server
• Team player, confident, independent and enthusiastic!
• Strong critical thinking, problem solving and communication skills.
• Excellent written and oral communication skills.
• Excellent understanding of Microsoft products, software lifecycle methodology and information systems development and support.
• Ability to work with multiple projects at the same time, strong documentation skills, and a methodical approach to problem resolution are critical to succeed in this role

We are hiring a Frontend Developer for Dehradun Location.

Exp- 1.5-4 years

Requirements:

• Work experience on AngularJs, Javascript & React Js.
• Good working knowledge of Frontend Development. 
• Good Communication Skills. 
• Problem-solving skills.
• Good working knowledge of Fronted Development Skills. 
• Understanding of cloud computing platforms will be an added advantage.

1. Integrate the design into high quality code
2. Ensure the performance, quality, and responsiveness of application
3. Identify and correct bottlenecks and fix bugs
4. Work along-side other developers working on different platform for the Application.
5. Therefore, commitment to collaborative problem solving, design implementation and creating quality product is essential

1. Minimum 2 years of experience in iOS Application Development
2. Proficient with iOS SDK, Swift and Cocoa Touch
3. Understanding of Apple's design principles and interface guidelines
4. Must have already deployed at least one app on AppStore
5. Working knowledge of Web Services & REST (JSON) APIs, SQLite, Google API
6. Integration, Firebase
7. Familiarity with cloud message APIs and push notifications
8. Experience with third-party libraries and APIs
9. Strong mobile UI design and implementation experience
10. Understanding of code versioning tools

Job Description
We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Responsibilities

• Integration of user-facing elements developed by a front-end developers with server side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
  
  

Skills And Qualifications

• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Setup and administration of backups
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Experience with Kafka / RabbitMQ
• Proficient knowledge of NodeJS
• Working knowledge of databases like PostgreSQL and MongoDB
• Experience with AWS Cloud services like S3 and EC2
• Proficient understanding of code versioning tools, such as Git

FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.

Roles and Responsibilities:

• Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
• Conducting market research and identifying potential clients.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• Developing and implementing sales strategies, client service, and retention plans, and analyzing sales data to inform or update marketing strategies.
• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
• Identify new business opportunities and partners.
• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

Skills Required:

• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Proficient in MS Office and Excel.
• Great networking skills.
• Negotiation and Convincing skills.
• Reviewing client feedback and implementing necessary changes
• Technical and social skills needed to enhance sales.