Delivery Supervisor

Company Profile

Geotrackers Mobile Resource Management Pvt. Ltd.

Geotrackers is a technology company offering end to end telematics solutions that help organisations manage their field resources more effectively, be they vehicles, assets or personnel. We provide GPS based vehicle tracking solutions and mobile solutions for field force management. Our solutions have gained in popularity owing to the multiple benefits that they offer, starting with increase in productivity of the field resources, reduction in costs of field operations, better customer service and better safety & security for man & material. All our solutions are cloud based, offered on the SaaS model. They are therefore easy to deploy and economical to use. Our primary targets are organisations with a sizeable fleet of vehicle or sales & service personnel, across industry sectors ranging from transport & logistics, to health, Hospitality, Education, Cement, BPO, Police & Government & many more.

Job Title: Customer Support Officer

Experience : 2-7 years

Job Description

● Set up network of service technicians pan-India for installation of GPS tracking devices on commercial vehicles

● Manage daily installation / post installation schedule for pan-India locations

● Co-Ordinate with customer team & field staff for schedule assignment

● Manage all customer facing correspondence on Email/Mobile/Whatsapp , regarding service requests

● Follow-up with customer within a 24hour period in regards to the initial phone call or email

● Ensure TAT between 24-48 hours for all service schedules for Pan-India locations.

● Raise repair invoices to customers

● Manage inventory of spares and consumables

● Manage logistics for supplying fresh spares to service technicians pan India

● Co-ordinate with service technicians for return of defective goods to Head Office

● Manage Ensure service technicians

● Conduct Training Sessions for technicians

● Support to field staff

● Generate Monthly failure report with analysis : Technician / Product / Model / Area wise

● Supervision and monitoring of repairs and trouble shooting of all the GPS devices.

● Handling Reports management in ERP

Desired Profile

● At least 2 years experience in managing network of service technicians for fitting of automotive electrical accessories at Pan-India locations

● Must have network of service technicians for fitting electrical accessories on atleast 100+ locations

● Computer Savvy

● Good Skills on Excel

● Strong Communication Skills

● Ability to diffuse volatile situations with professionalism and courtesy

● Capable of conducting root cause analysis of failures and devise breakdown solutions with minimum turnaround time.

● Excellent analytical and conflict resolving skills

● Willing to travel for purposes of hiring, training and managing service technicians.

Job Responsibilities:

Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.

Contact customers with abandoned carts and assist them in completing their purchases.

Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.

Coordinate with logistics and internal teams for timely issue resolution.

Maintain accurate records of customer interactions and follow-ups.

Requirements:

Good communication skills in Hindi and English.

Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).

Strong customer service and problem-solving skills.

0–2 years of experience in customer support or telesales is preferred.

Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.

Location: Bangalore, Karnataka

Experience: 3–5 years

Industry: Timber / Building Materials / B2B Trading

Employment Type: Full-time

About Megamet

Megamet is the largest timber distributor, which has operations PAN India. The company is headquartered in

Mumbai and is involved in the import, distribution and supply of sawn timber products. The company’s head office is in Nariman Point, Mumbai.

About the Role

We are looking for a responsible and experienced Warehouse, & Logistics Supervisor to manage day-to-day warehouse operations along with logistics activities in Bangalore. The candidate will coordinate with suppliers, transporters, customers, and internal teams to ensure smooth movement and availability of materials.

Key Responsibilities

• Manage daily warehouse operations, including receiving, storage, stock movement, and dispatch.
• Maintain accurate inventory and stock records.
• Coordinate with suppliers for material availability, and delivery schedules.
• Follow up with suppliers regarding pending orders and deliveries.
• Coordinate with transporters for vehicle arrangement, dispatch, and delivery.
• Monitor incoming and outgoing materials and ensure timely delivery.
• Coordinate with the Sales, Accounts, and Management teams.
• Check material quantity and condition during receiving and dispatch.
• Maintain purchase, stock, delivery, and logistics-related documentation.
• Monitor stock levels and inform management about low stock or purchase requirements.
• Handle basic vendor and transporter coordination.
• Resolve day-to-day warehouse and logistics issues.
• Ensure proper housekeeping, safety, and systematic storage of materials.
• Prepare regular stock, and logistics reports.

Required Skills & Qualifications

• Bachelor's degree / Diploma in any relevant field.
• 3–5 years of experience in warehouse, purchase, logistics, or inventory management.
• Experience handling warehouse + logistics coordination is preferred.
• Good knowledge of inventory and stock management.
• Strong vendor and transporter coordination skills.
• Good communication and follow-up skills.
• Hindi and English communication is required. Kannada will be an advantage.
• Basic knowledge of MS Excel and inventory/ERP systems.
• Should be comfortable coordinating with multiple teams and working independently. 

Position: Site Supervisor (Luxury Interiors & Furniture)

Location: New Delhi & Mumbai

Role Summary

The Site Supervisor will be responsible for managing day-to-day site operations, ensuring smooth execution of interior and furniture works, coordinating with vendors and contractors, maintaining quality standards, and delivering projects within committed timelines.

Key Responsibilities

Site Execution & Supervision

• Supervise all on-site interior and furniture installation activities.
• Ensure execution is carried out as per approved drawings, BOQs, specifications, and design intent.
• Coordinate civil, carpentry, electrical, HVAC, plumbing, painting, glass, metal, stone, and furniture works.
• Monitor project progress and ensure adherence to project schedules.
• Conduct regular site inspections and maintain quality control standards.

Vendor & Contractor Management

• Coordinate and manage subcontractors, labor teams, and vendors.
• Ensure manpower availability as per project requirements.
• Monitor productivity and workmanship of contractors.
• Resolve on-site execution issues and report critical concerns to management.

Quality Control

• Ensure premium quality finishing in all interior and furniture works.
• Conduct quality checks before handover of each work stage.
• Ensure materials used on site match approved specifications.
• Maintain luxury finish standards and attention to detail.

Client & Consultant Coordination

• Attend client meetings and site review meetings.
• Coordinate with architects, designers, consultants, and project managers.
• Update stakeholders regarding site progress and challenges.
• Ensure client requirements are properly implemented.

Material Management

• Track material deliveries and inventory.
• Verify quantities and quality of incoming materials.
• Ensure proper storage and handling of materials.
• Minimize wastage and maintain material records.

Documentation & Reporting

• Prepare daily, weekly, and monthly progress reports.
• Maintain site records, work schedules, labor attendance, and material consumption reports.
• Document site measurements and execution details.
• Update management on project milestones and delays.

Health, Safety & Compliance

• Ensure compliance with site safety standards.
• Conduct regular safety inspections.
• Ensure workers use required PPE and follow safety protocols.
• Maintain a safe and organized work environment.

Project Handover

• Prepare snag lists and ensure closure before handover.
• Coordinate final inspections and quality checks.
• Ensure timely and successful project completion and handover.

Required Skills & Qualifications

• Diploma / Degree in Civil Engineering, Interior Design, Architecture, Construction Management, or related field.
• Minimum 3–8 years of experience in interior fit-out and furniture execution projects.
• Experience in luxury residences, premium corporate offices, commercial buildings, or hospitality projects preferred.
• Ability to read and interpret architectural, interior, and furniture drawings.
• Knowledge of site measurements and BOQ verification.
• Strong understanding of materials, finishes, and luxury furniture detailing.
• Proficiency in MS Excel, MS Office, and project reporting.
• Strong communication and coordination skills.
• Ability to handle multiple sites and tight deadlines.

Preferred Experience

• High-end corporate office interiors.
• Luxury residential projects.
• Commercial towers and fit-outs.
• Custom furniture and millwork execution.
• Turnkey interior projects.