Data Scientist

We're looking for a Data Entry Executive who is down to earth and is willing to learn. In this role, most of your time is likely to be spent on data entry related tasks.

Responsibilities

->Collecting and managing data.

-> Maintaining documents and sheets, updating changes.

->Maintaining bills and expense invoices

->Data entry tasks

Qualifications

-> Candidates must have good computer knowledge and typing skills.

-> Web browsing and data collection from the internet

We are seeking a dynamic 1+ years of experience Social Media Executive to join our team. As a Social Media Executive, you will play a pivotal role in crafting and executing social media strategies to drive engagement, brand awareness, and growth across various platforms.

Responsibilities:

• Content Creation: Develop creative and engaging content for social media platforms, including text, images, and videos.
• Social Media Management: Manage and maintain social media profiles and pages, ensuring consistent brand voice and image.
• Audience Engagement: Interact with the audience, respond to comments and messages, and foster community engagement.
• Analytics and Insights: Monitor social media metrics, track performance, and generate insights to improve content and strategy.
• Campaigns and Promotions: Plan and execute social media campaigns, contests, and promotions to meet marketing goals.
• Trend Monitoring: Stay updated on social media trends, tools, and best practices to keep our strategies fresh and effective.

Requirements:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in social media management and content creation.
• Strong understanding of various social media platforms including FB, IG, LinkedIn, Twitter, Youtube, etc.
• Creative mindset and the ability to think outside the box.
• Excellent communication and writing skills.
• Analytical mindset with the ability to interpret data.
• Familiarity with social media scheduling and analytics tools.
• Ability to work independently and as part of a team.

What Youll Do:

• Take ownership of customer issues reported and see problems through to resolution
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Prepare accurate and timely reports
• Follow the SLA for issues with respect to their severity.

What You ll Need:

• Bachelor s or higher degree in computer science, engineering, or related technical field
• Willing to work flexible and varying shift times including weekends and evenings
• 2 years of software development experience with java, javascript, python, or another scripting/programming languages
• Previous experience in a Technical Support environment is required
• Excellent written and verbal communication skills
• A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
• Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Familiarity with Zendesk, Jira, and Confluence is advantageous.

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

Senior IOS Developer: Vacancy – 1 Position Requirement – Immediate Joiner Position Summary - 3+ year of experience (C#, swift technologies) 

Job Description 

We are looking for a Swift developer responsible for the development and maintenance of applications aimed towards iOS and OS X, including mobile phones, tablets, and full-fledged computers. Primary focus will be the development of such applications and their integration with back-end services. Candidate will be working alongside with other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. 

Responsibilities 

Design and build applications for iOS and OS X Ensure the performance, quality, and responsiveness of applications Collaborate with a team to define, design, and ship new features Identify and correct bottlenecks and fix bugs Help maintain code quality, organization and automatization 

Skills Proficient in Objective C , Swift and IOS SDK, with a good knowledge of its ecosystems Solid understanding of object-oriented programming Experience with Cocoa APIs on OS X Good knowledge of performance limits and characteristics Knowledge of memory management and multi-threading Experience with embedded databases and other system data stores Familiarity with Restful APIs to connect to back-end services Good sense of UI design and a user-oriented focus Implementation of automated testing platforms and unit tests Knack for benchmarking and optimization Understanding of Apple’s design principles and interface guidelines Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN) Familiarity with continuous integration Education: Graduate Or Above 

Experience: 3-5 years of relevant experience 

Location: Mumbai Central 

Shift Timings - Day Shift of 09:30am to 06:30pm