Data Scientist

Review Criteria:

Mandatory:

• Strong Engineering Manager / Lead Profiles
• Must have 8+ years of overall Software Engineering/Development experience
• Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management
• Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)
• Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS
• Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.
• Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality
• Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred
• This role will be 80% team management and 20% IC (hands on coding required)

Preferred:

• Tier 1 engineering college

Role & Responsibilities:

We’re looking for an Engineering Manager who treats engineering management as a systems problem, not a career milestone.

You’ll lead engineers while staying close to the technical core—owning architecture, modeling decisions, and execution quality in a domain where correctness matters as much as velocity.

Technical & Product Ownership:

• Build and evolve core platform features

Design and ship APIs, services, and integrations that power billing automation, usage metering, invoicing, revenue recognition, and financial reporting.

• Model complex financial workflows

Work deeply on pricing logic, proration, true-ups, multi-currency handling, approval workflows, and event-driven billing pipelines—where small decisions have long-term consequences.

• Make architectural trade-offs

Balance “ship it now” against “live with it forever” while scaling systems that process high-volume usage data and real-time financial calculations.

• Stay technically fluent

You won’t write code every day, but you’ll review PRs, catch subtle bugs, and guide design discussions with confidence.

Team Leadership & Management:

• Lead and grow the engineering team

Mentor and manage engineers across experience levels, setting clear expectations and raising the bar on ownership, execution, and quality.

• Create high-output systems

Establish clear problem definitions, focused execution cycles, code reviews that actually catch issues, and enough slack for engineers to think—not just ship.

• Debug team dynamics like software

Observe signals, form hypotheses, intervene deliberately, and measure outcomes—whether the issue is delivery, alignment, or collaboration.

• Build the team intentionally

Design interviews that surface real problem-solving ability, not just pattern matching. At this stage, every hire shifts the average.

Cross-Functional Collaboration:

• Work closely with Product, Finance, and Customer Success to translate real-world contract terms into correct, scalable systems
• Partner with stakeholders to solve ambiguous problems where requirements evolve and trade-offs are unavoidable
• Ensure systems remain accurate, auditable, and compliant as the product scales

Ideal Candidate:

• Must have 8+ years of engineering experience, with 3+ years leading teams or owning technical direction
• You’ve built systems where the hardest part was correctly modeling messy, real-world business logic
• You default to first principles when no documented solution exists
• You’ve grown engineers by giving them problems slightly beyond their comfort zone—and supported them through productive struggle
• You’re energized by constraints, ambiguity, and unsolved problems
• Billing, fintech, or payments experience is a plus—but curiosity and depth of thinking matter more than domain checkboxes

You Should Not Apply If:

• You need a fully defined problem before you can start working
• You moved into management to avoid technical complexity
• You optimize for process over outcomes
• You find edge cases annoying rather than interesting

Nice to Have:

• Experience with financial systems, billing platforms, or fintech applications
• Knowledge of SaaS business models and compliance frameworks
• API design and integration experience
• Prior experience working at a startup
• Not taking yourself too seriously.

Perks, Benefits and Work Culture:

• Variable: Based on performance
• ESOPs (for full time roles)
• Remote (USA)

Benefits (for full-time roles):

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company Laptop
• Friday game nights 

Job Title: Salesforce ServiceMax Administrator

Experience: 6+ Years

Location: Remote

Responsibilities

• Maintain strict change management controls within Salesforce platforms, following structured development practices (Dev, Test, Approval, Production).
• Coordinate with the Salesforce Lead to design, implement changes, and support the Salesforce platform across Sales, Marketing, and Service functions.
• Assist in solution design and implementation of Salesforce configurations based on business requirements.
• Support Salesforce security, governance, and data integrity across the platform.
• Document “as-built” configurations to maintain a comprehensive configuration portfolio.
• Provide end-user production support by resolving business and customer issues while ensuring data accuracy across the system.
• Manage data quality and perform data cleansing activities to ensure integrity within the Salesforce ServiceMax platform.
• Partner with business stakeholders to proactively identify, design, and implement improvements, automations, enhancements, and system customizations to address critical business needs.
• Stay current with Salesforce releases, new features, and best practices, assessing their organizational impact.
• Understand and manage data flows and integrations between Salesforce and other enterprise applications.
• Perform day-to-day Salesforce administration tasks including:

Ø User and license management

Ø Roles, profiles, and permission sets

Ø Workflows and process automation (Process Builder and Flows)

• Provide technical recommendations to address specific business challenges.
• Create and customize objects, fields, page layouts, dashboards, and reports to improve automation and user experience.
• Develop reports and dashboards to support end-user analysis and decision-making.
• Deliver user training and support adoption of Salesforce and ServiceMax applications.

Required Qualifications

• Salesforce Administrator Certification required.
• ServiceMax 101 and ServiceMax 201 certifications required.
• 6+ years of experience as a Salesforce ServiceMax Administrator with strong knowledge of Salesforce best practices.
• Hands-on experience with Salesforce ServiceMax and Service Cloud.
• Experience leading or participating in full-cycle ServiceMax implementations.
• Proven experience designing and implementing solutions within ServiceMax and Salesforce.
• Experience with Salesforce Analytics configuration.
• Strong hands-on experience with Salesforce Flow configuration.
• Experience managing data integrations between enterprise applications (e.g., SAP).

Preferred Qualifications

• Experience with JIRA Projects and Service Management systems.
• Proven experience implementing ServiceMax solutions such as:

Ø Depot Repair

Ø Factory Repair processes

Hands-on experience building:

Ø Service Flow Managers (SFMs)

Ø Inventory Management

Ø Preventative Maintenance

Ø Work Execution

Experience with:

Ø Contracts

Ø Warranties

Ø Entitlements Management

About the Role

We are looking for a skilled PAM Consultant with strong expertise in implementing, managing, and optimizing Privileged Access Management solutions. The role involves working with enterprise-level security technologies such as BeyondTrust, Identity & Access Management (IAM), and Single Sign-On (SSO). The ideal candidate should have hands-on experience in deploying and supporting PAM platforms, integrating them with enterprise infrastructure, and ensuring compliance with security policies.

Key Responsibilities

• Design, implement, and maintain Privileged Access Management (PAM) solutions, primarily using BeyondTrust (Bomgar).
• Configure and administer PAM tools to manage privileged credentials, remote access, and secure connectivity.
• Work on privileged remote access management, privileged remote support, and access governance.
• Migrate and decommission insecure remote access tools (e.g., TeamViewer, Bitvise) and enforce secure alternatives.
• Collaborate with network and infrastructure teams to remove unnecessary firewall rules and strengthen access controls.
• Support IAM & SSO initiatives including RSA, CA SiteMinder, and LDAP directory services.
• Provide troubleshooting and support for PAM and IAM environments, including RSA token authentication and 2FA integrations.
• Document technical configurations, policies, and standard operating procedures.
• Ensure compliance with enterprise security policies, audits, and regulatory requirements.

Required Skills & Qualifications

• 5+ years of experience in Identity & Access Management (IAM) and PAM domains.
• Strong hands-on experience with BeyondTrust Privileged Access Management (Bomgar).
• Knowledge of Single Sign-On (SSO), RSA Authentication, and directory services (LDAP, Oracle Directory, Sun One Directory).
• Experience with CA SiteMinder and web application access management.
• Strong troubleshooting and analytical skills for resolving PAM and IAM issues.

Ability to collaborate with cross-functional teams (security, infrastructure, applications

It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche. Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.

Roles & Responsibilities:

• The primary focus is to bring new business from new and existing clients.
• Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
• Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
• Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.

The candidate should:

• Work on getting Contract Staffing requirements from direct clients /Tier- 1 Vendors and closing open positions.
• Cold calling and Market research to locate the potential Vendors/Clients.
• Should provide timely feedback to the management regarding
• performance, activity reports and account strategy concerns.
• Expertise generating new business for IT Staff Augmentation Services.
• Excellent interpersonal, rapport-building and negotiation skills.
• Expert in Delivery Management / Client Servicing.

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills - 

• Fluent communication skills in English and Hindi
• Proven customer support experience of 1-3 years
• Engaging with customers and earning their trust
• Building sustainable relationships with customers
• Patient, empathetic, self-motivated
• Experience with CRM and tool handling
• Bachelor's degree, preferably in Computer/IT Engineering
• Prior experience in Ed-tech platform is mandatory

Following are the day-to-day roles and responsibilities - 

• Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
• Taking inbound calls from customers to resolve any queries or complaints
• Accurately explaining all details of courses offered to parents and students
• Ensuring a smooth journey for customers, from registering to completing a demo session
• Ensuring maximum customer satisfaction
• Having inside-out knowledge of our product and course offerings
• Explaining technical subjects to customers with a non-technical background

About the Role:

We are looking for passionate and highly motivated Technologist who has delivered rock solid software solutions for industry leading enterprises with lean and agile teams. We are looking for an engineer with a strong technical background, thorough understanding of testing methodologies, a passion for quality, and a desire to make a positive change in our products. 

Roles & Responsibilities

• Work on FieldEZ product development
• Perform requirements analysis, design, coding, unit testing, reviewing and implementation
• Work closely with the manager to prioritize the requirements based on technical dependencies for product development
• Provide mentoring and coaching to junior team members
• Team management and customer management

Skills & Experience

• 5 to 7 years of experience in Information Technology
• Deep understanding and hands on experience in Core Java, J2EE, JavaScript, HTML, Spring, Spring Security, Spring Boot, Microservices, Hibernate, JPA, CSS3, Angular 2+, Jquery, SQL, MySQL, PostgreSQL, Scripting, Stored Procedures, Jenkins, Git
• Experience with REST APIs
• Work on Design patterns, UML Design (Any UML tool is fine), Application and DB clustering.
• Very good understanding of database (MySQL or Oracle), knowledge in query performance optimization
• Knowledge of development lifecycle, standards, approaches, utilities, and environment
• Exposure to responsive / progressive web development would be an added advantage.

Educational Qualification

B.Tech/ B.E or M.Tech/M.E (Computer Science/Information Technology/Electronics & Communication/ Information Science) , MCA from a reputed School and University.