Data Governance Architect

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

KSVSoftTech Is product based IT company, which is looking for Graphics Designer / Video Editor

Experience: 1-2 Year

Location:- Indore (Old Palasia)

Primary technology should be first like UI design, Figma , Illustrator , photoshop ,branding, product designing, motion graphics , logo animation video, social media post & reel videos

CTC : As per the company standard.

Job description

Who we are looking for

· A Natural Language Processing (NLP) expert with strong computer science fundamentals and experience in working with deep learning frameworks. You will be working at the cutting edge of NLP and Machine Learning.

Roles and Responsibilities

· Work as part of a distributed team to research, build and deploy Machine Learning models for NLP.

· Mentor and coach other team members

· Evaluate the performance of NLP models and ideate on how they can be improved

· Support internal and external NLP-facing APIs

· Keep up to date on current research around NLP, Machine Learning and Deep Learning

Mandatory Requirements

· Any graduation with at least 2 years of demonstrated experience as a Data Scientist.

Behavioural Skills

· Strong analytical and problem-solving capabilities.

· Proven ability to multi-task and deliver results within tight time frames

· Must have strong verbal and written communication skills

· Strong listening skills and eagerness to learn

· Strong attention to detail and the ability to work efficiently in a team as well as individually

Technical Skills

Hands-on experience with

· NLP

· Deep Learning

· Machine Learning

· Python

· Bert

Preferred Requirements

· Experience in Computer Vision is preferred

Job description

• Hands-on experience in C#, http://asp.net/">ASP.NET, MVC, Web API, SQL Server.
• Experience in latest .Net framework versions (4/4.5/.Net Core 2.0 Frameworks), SQL Server 2008/2012.
• Experience in OOPS, HTML5, Bootstrap,CSS, AJAX/ JavaScript/ JQuery/ AngularJS and Angular 2.0 and web development.
• Excellent communication, analytical and interpersonal skills.
• .NET Full Stack (C#, MVC / .Net Core, WEB API, JSON, REST, JavaScript, Ajax)
• Good knowledge on Angular development, Angular JS
• knowledge in Azure cloud solutions.
• Developing and Hosting REST API Swagger and integration with angular.

We are looking for 30 Candidates with good written and verbal communication skills.

Direct Walkin between 10 AM to 7 PM IST (Monday to Saturday) or Call +91 844 855 (0986) to fix up an interview

Designation : Travel Sales Executive (Blended Process - Chat & Calling)

Job Type: Full Time

Work Experience: 0 to 4 years - Freshers Welcome

Shift Timing: 9hrs Monthly Rotation Shift (Comfortable with Night Shifts)

Working Days: 6 (Rotational Weekly Offs)

Office Location: Rajouri Garden, New Delhi - 110027

Number of Openings: 30 Candidates

Salary : As per the industry Standards with Good Incentives

Responsibilities:

1. Customer Service: Provide excellent customer service by actively listening to customers' travel requirements, offering personalized recommendations, and addressing any inquiries or concerns promptly and professionally.

2. Travel Planning: Understand customers' travel preferences, budgets, and special requirements to create tailored travel itineraries that align with their needs. Offer expertise on popular destinations, attractions, transportation options, and accommodations to enhance the travel experience.

3. Sales and Booking: Handle the customers over chat and phone, email etc. and Convert customers' inquiries into confirmed bookings by effectively promoting travel products and services, negotiating prices, and closing sales. Utilize the booking system to make reservations for flights, hotels, transfers, tours, and other travel-related services.

4. Product Knowledge: Stay updated on the latest travel trends, industry news, and product offerings to provide accurate and up-to-date information to customers. Actively participate in training programs and familiarize yourself with the OTA's supplier network to offer a wide range of travel options.

5. Cross-Selling and Up-Selling: Identify opportunities to enhance customers' travel experiences by recommending additional services, upgrades, or add-ons such as travel insurance, airport transfers, sightseeing tours etc.

6. Relationship Building: Build and maintain strong relationships with clients to foster loyalty and repeat business.

7. Documentation and Administration: Ensure accurate and timely documentation of customer information, bookings, and financial transactions in the OTA's systems. Adhere to company policies, procedures, and quality standards to maintain professionalism and data integrity.

8. Sales Targets and Performance: Meet or exceed sales targets and Key Performance Indicators (KPIs) set by the OTA management. Regularly update your supervisor on sales progress, challenges faced, and strategies implemented to achieve targets.

Qualifications:

·       High school diploma or equivalent; a degree in tourism, hospitality, or a related field is a plus.

·       Previous experience in a similar role, preferably as a travel consultant or sales representative.

·       Strong knowledge of popular travel destinations, airlines, hotels, and tour operators.

·       Proficiency in using computer reservation systems, booking platforms, and office software.

·       Excellent communication and interpersonal skills to build rapport with customers and colleagues.

·       The customer-focused mindset with a passion for delivering exceptional service.

·       Ability to work independently and as part of a team in a fast-paced, target-driven environment.

·       Attention to detail, organizational skills, and the ability to multitask effectively.

·       Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required in the travel industry.

Email ID – hr(dot)proglogix.com

About the Company:

Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. we are looking for a dedicated HR Manager

.Key Responsibilities:

• Ability to handle and maintain confidential information.

• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.

• Job candidate interviewing skills.

• Taking Care of joining formalities of the Employees.

• Preparing Appointment Letter.

• Issuing the Offer Letter and explain the salary details.

• Conducting orientation and Induction for the new joiners.

• Induction about the services of the organization.

• Attendance Leave Management.

• Preparing Confirmation Appraisal Letter.

• Employee Relationship, Handling Employee Grievances, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.

• Handling Exit Interviews.

• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.

• Ability to build team morale and promote a corporate culture skills

Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization

Must-Have Skills:

Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills.

Good To Have Skills:

Recruitment experience in Technology Company, Software Company, or SAAS domain

About Client

Our Client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.

They empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.

 We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.

We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech, 

Job Description – FullStack Developer

We are looking for a fullstack developer to be part of our tech team. If you are coding ninja and are motivated by the joy of creating scalable products and platforms this the role for you

1. You should have 2+ years of quality experience in building scalable digital products/platforms as a fullstack developer
2. Experience in big data analytics and engineering would be plus
3. You should have good command over Data Structure, Algorithms.
4. Experience working with NoSQL & SQL Databases like Mysql, MongoDB, ElasticDB, Redis etc.
5. You should have experience with react.js on the front-end, and python/mysql/big query/google cloud on the backend layer.
6. It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
7. You should enjoy going deep into that part of the 'full stack' that you are not an expert of?

Requirements

Qualifications and Experience: -

1.BE/MCA/MCS with 2-3 experience

2.Prito experience in working on product/platform development would be plus

3.Strong analytical, problem-solving and bias to action

 our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again..

Benefits

• Fixed Salary + ESOP
  
  
• Insurance for family 
  
  
• Company meals 
  
  
• Company events 

Neptune Ubicom Pvt. Ltd. is looking for passionate and talented Java Developers to be a part of our engineering team. We are hiring for Java Developer inspiring to develop into Full-Stack Developer. If you love building high quality, user-friendly web-applications, then you have our attention!

Your day with us!

As a Java Developer, you will design, create and analyse solutions to various project tasks daily. Your day involves brainstorming and knowledge sharing amongst your teammates. You learn and develop your skills by creating unique solutions daily.

Here are a few of your responsibilities?

End to End Software Design which will involve work on Database, working on Back-end and Front-end, documentation, and testing.

• You will be a part of a functional Java developing team
• You will be assigned a project based on your choice and skill set
• You will get the opportunity to work on a complete product development cycle
• You will be involved in the daily scrum and functional discussion meetings with your German counterparts 
• You will be thoroughly guided and supported to develop your technical skillset.

Technologies you get to use:

• Java+Spring (Back-end)
• TypeScript+Angular (Front-end)
• Git, Jira, Confluence, Maven, etc.
• And many more tools that you'll learn on the job!

What makes you a good fit?

• You have a minimum of 2 years of hands-on experience as a Java Developer. 
• You are someone who wants to explore new horizons for their career and develop into a Full Stack role.
• You possess a Bachelor’s Degree in Engineering with specialisation in CS/IT or equivalent
• You have excellent knowledge of Java
• You have great programming skills
• You have demonstrated a passion for coding through various projects, challenges or extra-curricular activities. Having a programmer portfolio is a major plus
• You have the potential to develop a keen understanding of our culture. And to imbibe it, and be the ambassador of our culture.

Why should you join us?

• Embark on an exciting journey with us! 
• Enjoy being part of a great team of engineers, creating innovative new products
• Learn and acquire knowledge of different technologies
• Participate or/and take a lead on various stages of the on-going projects
• Develop your interpersonal skills every day with new challenges
• We do not believe in the crisp cotton shirt is the only productive work attire. Here at NUPL, you dress smart and decent and we will be good to go
• We follow a strict '5 Day' work week policy. Those weekends are for family, friends, and relaxation
• We offer a competitive leave package, a work from home facility, and a flexible work hour policy to help you attain a great work-life balance
• We offer an environment where you can make suggestions and develop your ideas with the team. In a flat hierarchy, you will have your ideas and opinions heard
• We all know how hard it is to focus on work when craving for food, we have an in house open pantry just for this!
• We offer various opportunities to widen your horizon of knowledge and skills. We also offer support for various courses and certifications
• We provide a competitive benefits package.

Interested to know more about us?

We are a multinational IT Company with our offices based in Germany and India. To know more about us and our work culture check out the link below:

https://www.linkedin.com/company/13597515" target="_blank">www.linkedin.com/neptune-ubi/

Joining: ASAP! ; )

Compensation: We offer a competitive package as per the industry standards. The final package is dependent on one’s performance during the recruitment process. We wish all the best for all the aspiring Full Stack Developers applying for this position!

Devops engineer :

Roles and Responsibilities

• 3+ years of experience in Infrastructure setup on Cloud, Build/Release Engineering, Continuous Integration and Delivery, Configuration/Change Management.
• Good experience with Linux/Unix administration and moderate to significant experience administering relational databases such as PostgreSQL, etc.
• Experience with Docker and related tools (Cassandra, Rancher, Kubernetes etc.)
• Experience of working in Config management tools (Ansible, Chef, Puppet, Terraform etc.) is a plus.
• Experience with cloud technologies like Azure
• Experience with monitoring and alerting (TICK, ELK, Nagios, PagerDuty)
• Experience with distributed systems and related technologies (NSQ, RabbitMQ, SQS, etc.) is a plus
• Experience with scaling data store technologies is a plus (PostgreSQL, Scylla, Redis) is a plus
• Experience with SSH Certificate Authorities and Identity Management (Netflix BLESS) is a plus
• Experience with multi-domain SSL certs and provisioning a plus (Let's Encrypt) is a plus
• Experience with chaos or similar methodologies is a plus

Experience : 3-7 Years
Job Location : Pune/Remote (only India)
Notice Period : ASAP
Work Timings : 2.30 pm-11:30 pm IST