Data Engineer

As a full-time Software Developer, they will be responsible for designing and developing new features and integrating APIs to fulfil product requirements. In addition to hands-on development, they will also be involved in development testing and ensuring that releases are thoroughly tested and published.

Roles and Responsibilities

• Work on development tasks, focusing on new features and API integration  
• Perform development testing to ensure functionality and performance  
• Publish releases after thorough testing and validation  
• Continuously improve the quality and efficiency of the development process  
• Provide technical assistance and resolve issues faced by the team  

Required Skills

• Strong proficiency in web development technologies (C#, C++, MongoDB, etc.)
• .NET Developers
• SQL Knowledge and Java  
• Experience with API integration 
• Solid understanding of development testing methodologies
• Experience with version control systems like Git  
• Strong problem-solving skills and attention to detail  
• Excellent communication and mentoring abilities  
• Ability to work independently and as part of a team

Job description:

We are looking for a creative and detail-oriented Graphic Designer to join our team. If you have a passion for visual storytelling, a good eye for design, and are eager to learn and grow, we'd love to hear from you. Freshers with a strong portfolio are encouraged to apply.

Key Responsibilities:

• Design creative graphics for social media, marketing campaigns, and branding.
• Create banners, posters, brochures, presentations, and other marketing materials.
• Edit images and create visually appealing layouts.
• Collaborate with the marketing and content teams to develop engaging creatives.
• Ensure brand consistency across all design assets.
• Incorporate feedback and deliver high-quality designs within deadlines.

Requirements:

• Freshers or candidates with at least 6 months of experience in graphic design.
• Proficiency in Adobe Photoshop, Illustrator, Canva, or similar design tools.
• Basic understanding of typography, color theory, and layout principles.
• Creativity, attention to detail, and a willingness to learn.
• Good communication and time management skills.
• A portfolio showcasing your design work is preferred.

Preferred Skills:

• Knowledge of Adobe InDesign, Figma, or After Effects is a plus.
• Basic photo editing and video editing skills are an added advantage.

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

The ideal candidate will be responsible for designing, developing, testing, and debugging mobile applications for the company. Using Swift / Kotlin this candidate will be able to translate user and business needs into functional frontend design.

Responsibilities

• Designing, developing, and testing UI for mobile applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code

Qualifications

• 3+ years' experience in frontend development
• Experience building mobile applications using Kotlin or Swift.

• Strong knowledge of Laravel web framework
• Strong knowledge and exp of
• We are looking for a consultant 3-4 years of experience who has experience in Laravel.

• Wordpress with WooCommerce is a must

• Understanding the fully synchronous and Object oriented Programming behavior of PHP.
• MySQL – 3 to 4 years
• Strong understanding of front-end technologies, such as JavaScript, HTML5, Jquery, Angular Js and CSS3.
• Knowledge of SOAP/XML/REST
• Familiarity with My SQL databases and their declarative query languages.
• Knowledge of object-oriented PHP programming.
• Familiarity with limitations of PHP as a platform and its workarounds.

Hiring For

Front-End Engineer - I / II / III

Radical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad. 

As a Full Stack Engineer at Radical, you will:

• Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
• Write code on the front-end, the back-end and anything it takes to solve the problems and delight users both internally and externally
• Build systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
• Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail

We’re looking for someone who has:

• Familiarity and experience with writing working, well-documented and well-tested code in at least two of the following: React/Redux (preferred), NodeJS (preferred), Golang and Python
• Proficiency in the features of the language they are using, with knowledge of standards and best practices (Eg: ES2015 and above, Python 3.5 and above, React Hooks/HOC/Redux)
• Knowledge of databases, and familiarity with REST API patterns
• Experience integrating with a wide variety of external tools and services
• Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)

It’s not essential, but great if you have:

• An established track record of building systems from scratch
• Experience with microservices and decomposition of monolithic architectures
• Proficiency in automated tests
• Proficiency with the linux ecosystem
• Experience in deploying systems to production on cloud platforms such as AWS
• Experience in TypeScript
• Meaningful open source contributions 

The position is open now, and we are onboarding immediately. 

Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates: it can be an interesting hobby project that you’ve self-hosted, a research paper that’s been published, a collection of blog posts you’ve written, a repository you maintain, or your contributions to a major library. 

Radical is based out of Delhi NCR, India, and we look forward to working with you!

We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.