Data Analyst

Job Title: Guest Relations Manager - Residential Operations

Location: Faridabad, Haryana

Salary: 4,25,000 - 6,00,000 per annum

Experience: 2 - 8 Years

Job Description:

We are looking for a polished and professional Guest Relations Manager to manage resident communication and service coordination for a premium residential community in Faridabad.

The ideal candidate should have excellent English communication skills, strong client-handling ability, and the confidence to professionally manage resident interactions while coordinating with internal teams for smooth resolution and service delivery.

Key Responsibilities:

 Handle resident communication through calls, WhatsApp support, and coordination channels

* Understand resident concerns and coordinate internally for timely resolution

* Assign service requests to the appropriate maintenance teams

* Follow up with residents to ensure smooth issue closure and satisfaction

* Handle escalations professionally and maintain high service standards

* Coordinate with internal departments for smooth operational flow

* Maintain professional communication and resident experience at all times

Requirements:

 Excellent spoken English communication is mandatory

* Strong client handling and interpersonal skills

* Professional and calm personality

* Strong coordination and follow-up ability

* Ability to manage resident interactions professionally

* Comfortable handling escalations and service coordination

Preferred Background:

Hospitality, aviation, guest relations, front office, CRM, customer support, luxury residential operations, or client servicing backgrounds will be preferred.

Preferred Skills:

Guest Relations, Client Handling, Customer Support, Resident, Coordination, Escalation Management, Communication Skills, Client Relationship Management, Service Operations 

Role Overview: As an Business Development Executive, you'll convert leads, qualify prospects, and engage customers to boost sales. Your efforts will directly impact our mission to empower professionals worldwide.

Joining: Immediate

Interview Mode: Face-to-Face

Key Responsibilities:

• Convert leads from various marketing channels
• Create and execute short- and long-term sales plans
• Identify cross-selling and upselling opportunities
• Leverage customer referrals to expand the pipeline
• Build strong customer relationships

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

• Professional experience in enterprise java software development using Spring MVC framework , RESTful  APIs and SOA
• Experience working in Cloud(AWS)
• Outstanding problem solving skills
• API Development experience
• Exposure to monitoring tools such as ELK, Splunk
• Experience with Selenium for UI automated tests written in Cucumber or Scala
•  Able to handle day-to-day challenges and owning the resolution of issues as they arise.

Company: Algogi, Bengaluru, Karnataka

Position: QA Intern

Location: Remote

Duration: 1 month

Compensation: Unpaid

Commitment: Flexible

About Algogi:

At Algogi, we specialize in crafting exceptional digital experiences through innovative software solutions, cutting-edge UI/UX design, and robust product development. With a team of talented professionals, we combine creativity, technical expertise, and strategic thinking to deliver tailored solutions that meet unique business requirements.

Role Overview:

We are looking for a skilled QA Intern to join our team. This remote position offers you the flexibility to contribute on a project-by-project basis, even if you have existing work commitments. You’ll play a pivotal role in enhancing product quality for our diverse range of clients by making sure that all products are bug free that align with Algogi’s mission of excellence.

What you'll be doing:

• Review and analyze system specifications.

• Collaborate with QA Engineers to develop effective strategies and test plans.

• Execute test cases (manual) and analyze results.

• Create logs to document testing phases and defects.

• Report bugs and errors to development teams.

• Help troubleshoot issues.

• Conduct post-release/post-implementation testing.

• Work with cross-functional teams to ensure quality throughout the software development life-cycle.

• He / She should be able to test the UI and Functionality of the applications.

What we are looking for:

• Excellent communication skills.

• Attention to detail.

• Analytical mind and problem-solving attitude.

• Strong organizational skills.

• Basic Knowledge of testing web applications and mobile applications is required.

• Tester should be able to work independently or in a team.

Why Join Algogi?

• Work remotely with flexible hours that fit your schedule.

• Engage in diverse projects that allow you to showcase your creativity and design skills.

• Competitive compensation based on expertise and project scope.

• Opportunity to work with a passionate and innovative team dedicated to digital excellence.

Position: Automation Test Engineer

Location: TJC India, Pune

Job description:

This position involves Software Quality Assurance activities in all phases of the software development life cycle. We are looking for experienced Automation Quality Assurance engineer for SAP cloud-based application, who can carry on End-to-End testing of a newly developed Product and has Strong experience in designing test plans, test cases and test scenarios. Develop and generate scripts for Automating Test cases. Testing Methodologies Involved in manual testing includes functional testing, integration testing, User interface testing and Regression testing. Good understanding of software quality processes and practices is a must.

Required Candidate profile:

• 4-7 years of application Automation & Manual Testing experience.
• Responsible for testing of web based/SAP UI5 and other applications.
• Create detailed Test Plans, Test scenarios and Test cases.
• Experience in API and End-to-End Functional Test Automation. 
• Experience in writing Automation Tests using object-oriented programming in C#.
• Ensure proper version control and configuration management of all test objects developed and test environments use
• Develop and generate scripts to perform automated testing using selenium, Cucumber, Spec Flow etc.
• Execute and analyze automation test results.
• Raise bugs, reproduce failed scenarios, help in resolving bugs
• Familiarity with HTML, XML, Java Script, JSON, Ajax, jQuery
• Familiarity with Version Control GIT, TFS, SVN, at least one.
• Excellent communication skills (written and spoken)
• Highly self-motivated, with ability to work both independently and in a team.
• Interact with team members to develop a strong understanding of the project and testing objectives.
• Strong attention to detail with good understanding of QA concepts and methodologies.

Good to have: -

• JMeter, LoadRunner performance testing experience.
• Knowledge of QUnit, SAP/UI5, SAP UI Verify testing frameworks.
• Familiarity with Azure DevOps, Test Case management.
• Experience with Agile Scrum development methodologies would be a plus.

Required Skills: -

UI Testing, Regression Testing, Interface Testing Integration, Testing test Scenarios, Application Testing, Manual Testing, Functional Testing, quality analyst. Automation Testing, Selenium, Cucumber, C#, Spec Flow

• Must have knowledge in Angular or React frontend and Node JS
• Write reusable, testable, efficient code
• Knowledge of creating front-end applications using HTML5, CSS, and Javascript.
• Candidates should have Knowledge of recent Angular versions and should be comfortable working independently.
• Should have working experience with database modeling, ability to plan DB schema and write queries with ease(MongoDB, MYSQL, Redis)
• Implementation of security and data protection
• Comfortable working with Git/Github
• Ability and willingness to manage multiple projects and tasks.