DSC Sales Manager

Job Position: Manager - Business Development(B2b Saas, Erp, Manufacturing)

Industry: Fashion & Lifestyle Industry 

Company Size: Startup / Small Enterprise

Experience Required: 5 - 7 years

Working Days: 5 days/week

Office Location: Delhi, Chennai

Key Skills: B2B sales, New Business Development, Business Development

REVIEW CRITERIA:

MANDATORY:

• Strong B2B Tech Sales profiles
• Must have a minimum 5+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• At least 3+ YOE selling ERP solutions or CAD Softwares.
• Proven track record in offline / field sales and experience in selling complex solutions.
• Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Total experience should not be more than 7 Years.
• Overall Expected CTC should not be more than 15L

PREFERRED:

• Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).

ROLE & RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with the Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and managing customer relationships.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall 5-7 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

Key Responsibilities:

• Develop new business in liner shipping and container logistics.
• Manage existing client relationships and ensure service excellence.
• Negotiate rates, contracts, and agreements with customers.
• Achieve sales targets (volume, revenue, profitability).
• Track market trends, competitor activities, and customer needs.
• Provide sales reports and maintain accurate records.
• Develop new business opportunities in liner shipping, chartering (bulk, break bulk, or project cargo), and international forwarding.
• Maintain and expand a portfolio of shippers, consignees, brokers, and freight forwarders.
• Maintain database with accurate and updated client information, pipeline, and sales activities.
• Monitor market trends, competitor offerings, and freight rates to develop a competitive sales strategy.  

Becker Alliance is the leading global dental technology organization originating from US with its branch in Panchkula (India), we are seeking a hardworking, determined, talented individual with the passion to be innovative. This role offers an opportunity for candidates to expand their talents by participating directly in the design, development, deployment and maintenance of customer-facing as well as internal web services. Individual visibility within the team is high, and opportunities for rapid advancement exist. All Becker Alliance developers work directly in a fast-paced, results-oriented environment on products with a rapid time to market but still maintaining quality deployments.

Responsibilities:

   Understanding the server architecture and design pattern

   Developing features to enhance the user experience

   Building reusable code for future use

   Optimizing web pages for maximum speed and scalability

   Utilizing a variety of markup languages to write web pages

   Developing Web services (WEB API) & Windows services

   Developing application development skills utilizing .NET, HTML, JavaScript, Angular

Requirements:

   Must have past experience as full stack developer working on .NET  

   Overall Experience Level: 3 to 8 Years

   Database experience with MS SQL

   Proficiency with HTML, CSS, JavaScript and jQuery

   Understanding of server-side CSS

   Understands Relational Database Management Systems (RDMS)

   Expertise in Entity Framework and LINQ for interaction with database

   Expertise in SQL Stored procedures development.

   AJAX Javascript libraries such as jQuery

Where will you be working?

IT Park Panchkula, Haryana (Near Chandigarh), 5 days a week work from office.

Why work with us?

A mix of Indian & US culture where you could achieve sky high.

Your voice and opinion are important to us.

We operate with honesty, transparency and fairness in all we do.

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Good work/life balance - We have strong work ethics towards our customers; at the same time, we also value your life outside of work.

Competitive salary and access to great hardware.

With all this in mind, a career at our company can be an ongoing journey of personal discovery. So, take success into your own hands and bring your curiosity to life as part of our team.

Who are you?

Curiosity and love of self-learning, adopting new technologies

Effective and supreme communication skills.

Collaborative and open-minded exchange ideas among the team members.

Professional and positive attitude.

Work in alignment with company policies and procedures

Job Title: Training Coordinator  

Location: Bengaluru, India  

Experience: 0-2 years  

Qualification: Bachelor of Computer Applications (BCA)  

Mandatory Skills: Excellent Communication Skills  

Job Summary:  

As a Training Coordinator, you will be responsible for organizing, scheduling, and managing training programs for employees or clients. You will ensure smooth execution of training sessions, coordinate with trainers, and maintain training records.

Key Responsibilities:

- Plan, schedule, and coordinate training sessions.  

- Communicate with trainers and trainees to ensure smooth execution.  

- Maintain training records and documentation.  

- Assist in the development of training materials and resources.  

- Evaluate training effectiveness and provide feedback.  

- Handle queries related to training programs.  

- Ensure compliance with company training policies.  

Required Skills:

Excellent communication skills (verbal & written).  

Strong organizational and time-management abilities.  

Ability to work in a fast-paced environment.  

Basic knowledge of training methodologies.  

Proficiency in MS Office (Excel, PowerPoint, Word).  

Preferred Skills:

- Experience in coordinating training programs.  

- Knowledge of Learning Management Systems (LMS).  

- Ability to multitask and manage multiple training sessions.  

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Exp : 3+ years

Job Description:

We are looking for a highly skilled full stack developer who is comfortable with both front and back-end programming. The person would be responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside backend developers for application’s features/ functionalities. The person would be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Skillsets required:

•  Hands on experience in development using Angular/React, Node JS & Python or Django framework
• Should have experience in any Database and working knowledge on any major Cloud like AWS or Azure
• Must have Web Services/ API knowledge
• Exposure to Docker, Kubernetes and defining CI/CD pipeline for deployment of a project is an added advantage
• Knowledge of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery) will be preferred
• Must be experienced in client interaction & mentoring the team.

Responsibilities:

•  Work with development teams and product managers to ideate software solutions
•  Design client-side and server-side architecture
•  Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Check the platform to ensure responsiveness and efficiency
• Troubleshoot, debug, and upgrade the platform
•  Create security and data protection settings
• Work with the analysts to improve the platform

We are looking for a React Native developer interested in building high-performance mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities
• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.

• Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
• Knowledge of functional and object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like Android Studio, IntelliJ   
• We are only considering Pune-based candidates who can start immediately / within 30 days

Required a full stack Senior SDE with focus on Backend microservices/ modular monolith with 3-4+ years of experience on the following:

• Bachelor’s or Master’s degree in Computer Science or equivalent industry technical skills
• Mandatory In-depth knowledge and strong experience in Python programming language.
• Expertise and significant work experience in Python with Fastapi and Async frameworks. 
• Prior experience building Microservice and/or modular monolith.
• Should be an expert Object Oriented Programming and Design Patterns.
• Has knowledge and experience with SQLAlchemy/ORM, Celery, Flower, etc.
• Has knowledge and experience with Kafka / RabbitMQ, Redis.
• Experience in Postgres/ Cockroachdb.
• Experience in MongoDB/DynamoDB and/or Cassandra are added advantages.
• Strong experience in either AWS services (e.g, EC2, ECS, Lambda, StepFunction, S3, SQS, Cognito). and/or equivalent Azure services preferred.
• Experience working with Docker required.
• Experience in socket.io added advantage
• Experience with CI/CD e.g. git actions preferred. 
• Experience in version control tools Git etc.

This is one of the early positions for scaling up the Technology team. So culture-fit is really important.

• The role will require serious commitment, and someone with a similar mindset with the team would be a good fit. It's going to be a tremendous growth opportunity. There will be challenging tasks. A lot of these tasks would involve working closely with our AI & Data Science Team.
• We are looking for someone who has considerable expertise and experience on a low latency highly scaled backend / fullstack engineering stack. The role is ideal for someone who's willing to take such challenges.
• Coding Expectation – 70-80% of time.
• Has worked with enterprise solution company / client or, worked with growth/scaled startup earlier.
• Skills to work effectively in a distributed and remote team environment.

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Should be able to resolve queries over the calls or have experience in Outbound or Inbound process.
• Good to have experience in Service/Product Support.