Customer support/collections

Roles and Responsibilities:

Curriculum Development:

• Design and develop engaging LMS course content, modules, and assessments.

Content Management:

• Upload, organize, and maintain course materials within the LMS.

Stakeholder Collaboration:

• Work with subject matter experts and department heads to identify training needs and gather content.

Quality Assurance:

• Review and test course content to ensure it meets quality standards.

User Support:

• Provide guidance to learners and develop support materials like user guides and FAQs.

Evaluation and Improvement:

• Assess training effectiveness through evaluations and feedback, and implement improvements.

Qualifications:

• Bachelor’s degree in Education, Instructional Design, HR, or related field.
• Experience in curriculum development and instructional design for LMS.
• Proficiency with LMS software and e-learning authoring tools.
• Strong project management and communication skills.
• Detail-oriented with an analytical mindset.

Regards,

Dhivya V

Greetings from Lead Rat,

Website: https://leadrat.com/

Lead Rat (SaaS) is a Parental Product of GharOffice company that we are working on a CRM tool, it is a revolution in the real estate business, where real estate meets intelligence and helps you grow your business. Lead Rat helps you manage your leads and property listings along with the option of creating tasks and tracking them. It also provides features such as Lead Generation, Integration with various sources such as Magic Bricks, 99Acres, and Housing.com, and the option of matching leads and properties.

We are Hiring a Business Development Manager please find the details below.

Location: Pune  

Job Type: Work from Office & Full-time

Experience: 2year -5years

Job Requirements:

• Responsible for making outbound calls and regular follow-up on leads assigned.
•  Build a strong relationship/Trust with customers by Understanding the customer.
•  Process the Revenue generation by following Cold calling and follow-ups frequently.
•  Strong to give Demos/Presentations to the clients online and convert them to potential clients.
•  Strong enough to give revenue to the company and able to deliver results on time.
•  Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.
•  Requirements, Explain the product or service to potential customers and suggest the right products to the customers.
•  Handling customer queries and resolving the issues related to them.
•  He/she should have great communication and convincing skills and be able to reach targets.
•  He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.

Requirements and Skills:

• Experience in using CRM.
• B2B experience is a plus
• Target driven
• Ability to work collaboratively in a team environment.
• Excellent problem-solving and communication skills.

About Wokelo:

Wokelo.ai is a Gen-AI platform for investment research and insights. We are reimagining the future of work by unlocking human-like syntheses at scale. Our platform leverages proprietary technology and state-of-the-art LLM models to uncover rich insights and produce high fidelity analysis in minutes (read more about us here).

Wokelo is being leveraged by leading Private Equity, Investment Banks, Corporate Strategy,

Venture capital and Fortune 500 firms. We are headquartered in Seattle with a lean team co-located in the US and India. Our journey has attracted the backing of renowned venture funds and AI pioneers. We are looking for someone to help us scale up the business from 0 to 1.

What is in it for you:

• Opportunity to work in a disruptive first of its kind platform in the Generative AI-SAAS space

• Grow with us as we scale up, opportunity to build a category defining startup 

• Work in production grade environment employing various Gen-AI models at scale  

• Strong learning curve across NLP, ML models, LLM ops, DevOps, agent architectures, observability platforms

• Compensation and ESOPs commensurate for a founding member

• Remote/flexible work environment with travel relocation options to US/MENA/EMEA regions

Qualifications:

• 2+ years of experience in software development. Demonstrated ability to design customer-

focused, architecturally robust solutions that provide best-in-class software experiences for

our users

• In-depth programming knowledge of Python and Django (proficiency is must have)

• Prior experience in developing a SaaS platform (a strong plus)

• Prior experience in NLP engineering and building ML models (preferred)

• Prior experience in working with SQL/NoSQL databases is preferred

• Tech architecture/DevOps background is preferred, not mandatory

• Basic understanding of LLMs, RLHF, transformers, embeddings

• Strong understanding of Test Automation and integration of Testing with the development

process

• Champion of an engineering culture that emphasizes QA, Agile, DevOps, and CI/CD

• A pragmatic problem-solver who can identify the essence of a problem and deliver simple,

elegant solutions to that problem.

• Hustle attitude to be able to deliver and work on several products/features at the same time.

• Proficiency with distributed systems built on cloud infrastructure (Azure, AWS)

• Micro-services and serverless architecture. Understanding of Docker, Kubernetes

Desired Candidate Profile

About the role:  

• We are looking for an ambitious and energetic Business Development Associate to help us expand our clientèle. You will be the front face of the company and will have the dedication to create and apply an effective sales strategy.

• The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.Individuals who are comfortable interacting with a wide range of people can become business development associates. Great interpersonal skills promote interest, which can ultimately lead to purchases. It also doesn’t hurt to have a pleasant phone voice. Other essential factors include:

• Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying

•  Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative 

• Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization

• Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance

• Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.

• Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.

• Initiative. Person need to actively seek out new customers to maintain a flow of commissions.

• Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.

 Responsibilities:  

• Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.

• Prospect using Linked in, lead lists, and existing clients to qualify for corporate sales leads

• Design new & innovative approaches to reach corporate decision-makers at scale, using tools and technologies. Meet corporate HRs and business owners, and close deals as efficiently

• Making powerful sales presentations and create solutions based on needs of the prospects and handling negotiations

• Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues

Job Summary
Profile : Content Writer

Exp: 2-6 yrs

Job Responsibilities
Develop highly effective original and SEO targeted contents.

Write blog and articles for our products and services.
Write scripts for video contents.
Write convincing answers on "Quora" related to our products and services.

Write copies for social media marketing.

Write "how to" articles / blog postings.
Write press releases related to our products and services.
Promote the company's products through social media channels using unique writing skills.
Collaborate with technical team to develop content plans.
Brain storming, writing and producing high quality content on a regular basis.

Job Skills

Impeccable communication skills, especially in writing. Ability to write clear, concise and correct English with a persuasive spin.
Must possess a good understanding of technology related products and services.

Should have the basic understanding of Keyword relevancy and keyword density and should also be familiar with Keyword placement and other SEO best practices.Quora answers and articles according to the requirements.
Should possess flexible writing style to address multiple target audiences.

Notice Period - 15 days - 1 Month

Location - Pune

We are looking for a motivated SEO/ Google Ads/ Facebook Ads Executive to come join our agile team of professionals.

• Working at the heart of the creative team, you will develop concepts for top brands operating across many industries.
• A love for both traditional and digital will help, as you will be working across multiple channels.
• Expertise on SEO, PPC, Web analytics, Google Analytics, Google AdWords, Facebook marketing and YouTube marketing.
• Executing unique ideas for digital marketing campaigns.
• Designing for various projects and mediums like social media campaigns, website wireframes, mockups and the occasional doodling.
• Working on Email Marketing, mobile Marketing, Content Marketing, Pay Per Click (PPC), Conversion Optimization.

Job Type: Full-time