Customer support/collections

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme

We are on the lookout for a Customer Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

Location: Remote/Work from Home

What winning in this role looks like:

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 
• Train and guide customers with the on-boarding process on Gevme
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points
• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work
• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 
• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understanding of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques.

Requirements:

• Diploma/ Degree in IT or equivalent in computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front-facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years of experience in Customer Support-related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

This is a work-from-Office opportunity, the company is based in Bangalore (Manyata Tech Park, Nagavara). We prefer candidates from Bangalore who can travel to the office.

• Job Title: Sales Executive
• Salary: ₹25,000 - ₹30,000 per month + Performance Based Incentives
• Experience Required: 2-3 years

• Job Description:

We are looking for a charismatic and empathetic Sales Executive to join our team. Our firm specializes in empowering individuals to launch their coaching careers, and we work with clients who bring high expectations and aspirations. The ideal candidate is not just a sales professional but a people person who genuinely understands the desires, needs, and dreams of our clients. You will play a key role in building trust, creating meaningful connections, and guiding potential clients toward achieving their coaching aspirations. If you are someone who thrives in an empathetic and goal oriented environment, we want to hear from you.

• Key Responsibilities:
• Client Engagement:
• Connect with potential clients through phone calls, meetings, or virtual interactions.
• Build strong relationships by actively listening to their goals, challenges, and aspirations.
• Provide a personalized, human touch to every interaction, making clients feel valued and understood.

2. Consultative Selling:

• Understand our services in depth and align them with the specific needs of potential clients.
• Address concerns and queries with patience and clarity, demonstrating how our offerings can help clients achieve their dreams.
• Persuasively communicate the value of our services, converting inquiries into enrolments.

3. Problem Solving:

• Identify and empathize with the challenges faced by potential clients in launching their coaching careers.
• Offer tailored solutions that help clients see a clear path to success.

4. Follow-Up and Relationship Building:

• Maintain regular follow-ups with leads, ensuring no opportunities are missed.
• Build long-term relationships that foster trust and encourage referrals.

Key Skills and Qualifications:

• 2-3 years of experience in sales, preferably in the coaching, education, or related fields.
• Exceptional interpersonal and communication skills with a charismatic & empathetic approach.
• Strong understanding of human behavior and the ability to connect on a personal level.
• Proven ability to convince and convert leads while maintaining integrity and trust.
• A background in coaching, education, or personal development is highly preferred.
• Goal-oriented mindset with the ability to work under targets and deadlines. Fluent in English

Full Stack Engineer

Job Description

 As a Full stack developer he/she should be able to provide scalable software solutions

 He/she be a part of cross-functional team that’s responsible for the full

SDLC, from conception to deployment.

 Design and architect highly scalable web services applications

 Develop and maintain all server-side network components

 Collaborate with front-end developers on the integration of elements Architect

Content Management Solution and scalable API platform

 Design back-end services for various business processes

 Partner with third-party technology services and make strategic inputs.

 Develop high-performance applications by writing testable, reusable, and efficient

code

 Create workflows and solutions involving search, recommendations, rights

management, monetization, identity management, SSO, authorization,

authentication, etc.

 Work with large datasets and optimize server-side performance

 Implement effective security protocols, data protection measures, and storage

solutions

 Run diagnostic tests, repair defects, and provide technical support

 Experience in writing backend API services in a serverless framework would be

preferred.

 Knowledge of microservice architecture is required

 Collaborate with the tech and product teams to drive execution across all platforms

while balancing short-term requirements with long-term objectives

Requirements

 4-7 years of Knowledge of Node.js and ReactJS frameworks

 Experience in creating and maintaining efficient NoSQl databases GRPC and Json

Elasticsearch

 Experience in AWS environment, cloud deployments and lambda

 DevOps and web security

 API development and deployment

 Unit and integration testing

Automation Engineer

About Tazapay Tazapay is founded by 3 seasoned professionals with extensive experience in payments, ecommerce, technology, cross border trade and high growth technology businesses. The company is financially backed by the likes of Sequoia Capital, Saison Capital, RTP Global etc. We https://tazapay.com/ are a Singapore-based b2b and payments startup enabling small and medium-sized businesses (SMBs) to conduct cross-border commerce securely.

About the Automation Engineer role Tazapay is looking for an Automation Engineer who will assist testing across a suite of Mobile and Web Applications, ensuring all errors are identified and corrected before release to customers. This role will work to ensure high quality is central to development, and work closely with developers to give them a testing perspective from scoping acceptance criteria through to release.

Responsibilities (not exhaustive)

• Work in a cutting-edge agile software development environment as an Automation Engineer ensuring the quality of our Tazapay Platform

• Gain technical and functional understanding of our product architecture and become part of our ongoing feature and enhancement development effort

• Gain Manual testing expertise to write test cases/plans, execute test cases, log bugs in Defect tracking tool, verify bugs.

• Communicate with product managers in creating acceptance tests as part of the requirements, and execute those tests manually, as well as automate them

• Manage the test case inventory and work with other members of the Software Testing team

• Provide guidance when needed to other members of Software Testing team and Product Support

• Work proactively with members of an Agile Software Development and Software Testing team to find and fix defects in our product

• Produce and maintain test coverage reports for functional and automation coverage

• Communicate critical issues and status updates in a timely manner to the team and other stakeholders.

• Ensure all reporting is succinct yet includes all necessary details for replication and timely resolution.

The Ideal Candidate Education

• Bachelor’s degree in Computer Science, Information Technology or related field.

• Understanding of the software development life cycle as well as the business approach for the product. Experience

• Minimum of 3 years of working experience as an automation engineer Abilities and Traits

• Ability to work under pressure and meet deadlines

• Ability to provide exceptional attention to details of the product.

• Ability to focus for extended periods of repetitious activity.

• Ability to think ahead and anticipate problems, issues and solutions

• Work well as a team player and help the team members to resolve issues

• Be committed to quality and be structured in approach

• Excellent and demonstrable concept formulation, logical and analytical skills

• Excellent planning, organizational, and prioritization skills Location

Location: work from home

Experience : 3 yrs plus

Package: uto 20LPA

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, that not only improves developer productivity but also increases software’s robustness.

The Language Engineering team works on the source code analyzers, including both programming languages and configuration-as-code systems. As a member of the Language Engineering team, you will work on building the best, most comprehensive, Python analyzer in the world. You will add new rules and Autofixes for finding more issues with code and automatically fixing them. You will be involved with the Python community to understand the problems with static analysis tools in the ecosystem.

• Identify bad code practices in Python and write new analyzers to detect them.

• Improve the coverage of automatically fixable issues.

• Ensure fewer false positives are reported by the analyzer.

• Work on the internal tools that support analysis runtimes.

• Contribute to open-source static analysis tools.

• Strong foundational knowledge in Computer Science.

• At least 2 years of professional software development experience in Python.

• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).

• Familiarity with Python best practices followed in the industry.

• Native experience with Linux/Unix environment.

• A focus on delivering high-quality code through strong testing practices.

We offer competitive compensation with meaningful stock options, a generous vacation policy, and a workstation of your choice, to name a few of the perks.

• Work closely with the IT team in completing projects
• Troubleshoot and fix any issues relating to PHP programs
• Ensure smooth operations of web processes and infrastructure
• Create scripts to facilitate client systems to meet performance and objectives
• Test and develop software for client applications
• Create documentation for software created
• Utilize source debuggers and write or modify client software
• Produce results effectively and within the deadlines set

• Proven experience as a PHP developer in a competitive environment
• Strong knowledge of PHP coding and web-based applications
• Good understanding of website integration and software creation
• Excellent verbal and written communication skills
• Able to follow clear instructions according to client demands
• Strong analytical and problem-solving skills
• Creative ability to produce effective solutions to client problems
• Good team player that is enthusiastic about delivering results
• Able to work seated in front of a computer screen for long hours at a time

Role: Relationship Manager

Location: Mumbai (Andheri; Vashi)

Experience: 1-4 Years

Qualification: Any graduate
Salary offered: Fixed salary + Travel reimbursement + gratuity + telephone reimbursement + Performance Linked Incentives

Key Responsibilities:

• Contacting and following up with new prospective Clients and setting up new business opportunities.
• Convert prospects into customers by showcasing appropriate residential properties to the prospects matching the investment/ residential needs of the prospects.
• Plan approaches and pitches
• Build relationships with new clients.
• In some cases, Cold calling for sales of Primary properties.
• Achieving written down sales targets by the organisation.
• Attending Developer meetings & Channel partner orientations as and when required.
• Participate in the negotiation meeting with buyer & Seller.

Skills Required:

• Excellent communication and negotiation skills
• Persuasive with Marketing and Sales skills
• Customer Service orientation
• High levels of Passion and Ownership
• Result-driven individual

Qualifications & Experience:

1. Graduate & above
2. Must have two wheeler with a valid Driving license. Should believe in riding with safety (Helmet, Law-abiding, etc.).
3. 1 to 4 years of Sales Experience in Any Sector
4. Must be willing to travel within the city

Primary Qualifications

• Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
• Experience: 6-9 years.
• Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
• Good technical communication.
• Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
• Experience as an Angular developer for 2+ years.
• Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
• Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.