Cutshort logo
KreditBee logo
Customer support/collections
Customer support/collections
KreditBee's logo

Customer support/collections

Anisha  Jouliate J's profile picture
Posted by Anisha Jouliate J
1 - 3 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
inbound
outbound
Telesales
Communication Skills
Sales

Reviewing the company debtor list.

Contacting customers and informing them of their overdue bills.

Advising customers on their payment options and suggesting methods of payments.

Negotiating suitable payment plans.

Maintaining customer payment records.

Preparing customer financial statements for banks and the state credit department.

Writing final notice warnings to customers when payments are not being made.

Instituting legal action when customers fail to pay their debt.

Responding to customer queries.

Contacting lawyers and insurance agencies to facilitate payments.

Collections Officer Requirements:

Bachelor’s degree in accounting, business management, or a similar field.

Previous experience working as a Collections Officer.

Excellent negotiating skills.

Good written and verbal communication skills.

Familiarity with state debt collection laws.

Knowledge of payment plans and accounting procedures.

Knowledge of office and accounting software.

Patience and resilience.

Required Skills.

Languages English with Hindi or English with 2 South Indian Languages

PUC (with 6 months or 1 Years experience letter is Mandatory)

Graduate with Fresher can Be consider 

Age criteria 20 to 29 Years

Location- KR PURAM, Bangalore

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About KreditBee

Founded :
2018
Type :
Product
Size :
1000-5000
Stage :
Raised funding

About

KreditBee is a FinTech Platform which facilitates instant personal loans to professionals, where they can avail loans up to ₹4 lakhs as per their requirement. With a strong focus on online tech-based and data-centric KYC, KreditBee envisions solving the financial inclusion gap in the varied demographic segments of the country. The platform is a Series-D funded entity, backed by Advent International, Premji Invest, Motilal Oswal Alternates, TPG-NewQuest, Mitsubishi UFJ Financial Group, ICICI Bank and Mirae Asset Venture Investments. The company serves the credit and other personal finance requirements through its in-house RBI-registered NBFC - Krazybee Services Private Limited (Systemically important NBFC) along with partnerships with over 10 renowned financial institutions. The company currently serves 10 million customers across the country.
Read more

Connect with the team

Profile picture
Rajamurugan Siva
Profile picture
priya s

Company social profiles

linkedintwitterfacebook

Similar jobs

Fintech Company
Fintech Company
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
6 - 8 yrs
₹15L - ₹25L / yr
Spark
Hadoop
Big Data
Data engineering
PySpark

Purpose of Job:
We are looking for an exceptionally talented Lead data engineer who has
exposure in implementing AWS services to build data pipelines, api
integration and designing data warehouse. Candidate with both hands-on
and leadership capabilities will be ideal for this position.

 

Job Responsibilities:
• Total 6+ years of experience as a Data Engineer and 2+
years of experience in managing a team
• Have minimum 3 years of AWS Cloud experience.
• Well versed in languages such as Python, PySpark, SQL, NodeJS etc
• Has extensive experience in Spark ecosystem and has
worked on both real time and batch processing
• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.
• Experience with modern Database systems such as
Redshift, Presto, Hive etc.
• Worked on building data lakes in the past on S3 or
Apache Hudi • Solid understanding of Data Warehousing Concepts
• Good to have experience on tools such as Kafka or Kinesis
• Good to have AWS Developer Associate or Solutions
Architect Associate Certification
• Have experience in managing a team


Qualifications:
At least a bachelor’s degree in Science, Engineering, Applied
Mathematics. Preferred Masters degree. Other Requirements: Team Management skills, Learning Attitude, Ownership skills

Read more
Builds digital products.
Builds digital products.
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
2 - 6 yrs
₹6L - ₹12L / yr
skill iconReact.js
skill iconJavascript
skill iconHTML/CSS
skill iconAngularJS (1.x)
What is Needed for the Role

• Strong command of ReactJS
• Strong command of modern JavaScript (examples: arrow functions, async/await,
destructuring, rest & spread, etc.)
• Strong command of modern CSS and HTML (examples: flexbox, grid, media queries, etc.)
• Strong command of modern JavaScript tooling (examples: webpack, babel, ESLint, etc.)
• Hands-on experience with TypeScript on ReactJS projects is a bonus, but not required
• A good grip on Git
Read more
MNC
MNC
Agency job
via Fragma Data Systems by Harpreet kour
Pune
6 - 12 yrs
₹25L - ₹27L / yr
skill iconAmazon Web Services (AWS)
AWS Lambda
Functional testing
lambda
ELB
• Extensive system administration experience
• 3+ years of experience on AWS Administration
• Hands-on experience in tasks automation experience via scripting
• Hands-on experience in implementing auto-scaling, ELBs, Lamdba functions, and other auto-scaling technologies
• Experience in vulnerability management and security.
• Ability to proactively and effectively communicate and influence stakeholders
• Experience in virtual, cross-functional teamwork
• Strong customer and service management focus and mindset
• Solid and technical hands-on experience with administrating public and private cloud systems (compute, storage, networks, security, hardware, software, etc)
• AWS Associate, Professional or Specialist certification
 
Read more
Ttec digital
Rukmini Chilagani
Posted by Rukmini Chilagani
Hyderabad
4 - 9 yrs
₹5L - ₹15L / yr
Salesforce
Salesforce Lightning
Salesforce Apex
Salesforce.com
Customer Relationship Management (CRM)
+1 more
TTEC is a pioneer in customer experience, engagement, and growth solutions. Our 60,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other. For other details, you can visit us at https://www.ttec.com

Position: SFDC Developer (Salesforce Developer)

Experience: 4+ Years

Job Location: Hyderabad

Mandatory Skills: Salesforce with 4+ years with Lightning, Aura/LWC one is mandatory.

Job Description

Job Description – Senior Salesforce Developer

Roles and Responsibilities:

· Ability to identify, build, and integrate various technologies to provide client solutions and associate applications using SalesForce.com and other technologies

· Participate and collaborate on the design

· Provide input to and guidance on technical design, integration, development, configuration, and customization efforts, and document as required

· Develop high-quality solutions based on specifications as indicated in the design

· Test all items developed before turning them over to the testing team and client

· Support deployment activities

· Ability to collaborate with others and create and maintain positive relationships with multiple internal groups to support ongoing project development

· Ability to effectively deliver results on several development projects

· Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position

· Attain quarterly and annual objectives assigned by management

· Achieve and Maintain Service Cloud Consultant and Developer Certifications

Required Skills:

· B.S. Computer Science, Software Engineering, MIS or equivalent work experience

· 4 to 8 years of development experience

· 4+ years of Implementation, Design, Configuration and Development experience within Salesforce is required

· Solid understanding of the overall architecture of the Salesforce platform

· Experience with Salesforce platform - Sales/Service cloud, Force.com, Administration/Configuration, Apex, Visualforce, Force.com APIs, data loader, Lightning

· Salesforce Force.com Platform Developer 1 & 2 certifications

· Experience with Agile methodology

· Highly motivated self-starter with a desire to "go the extra mile"

· Solid oral, written, presentation and interpersonal communication skills

· Proven time management skills in a dynamic development environment

· Ability to work as part of a team to solve technical problems in varied political and geographic environments

Desired Skills:

· Salesforce Service Cloud, Salesforce Administrator, Salesforce Developer Certifications, Marketing Cloud

· CRM, Interaction Management, CTI, Case Management and Technologies that support these
Read more
Remote only
7 - 10 yrs
Best in industry
skill iconJavascript
API
Databases
Problem solving
Troubleshooting
+1 more

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.


We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.


Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 


Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.


This enables our customers to develop an awesome product!  


Diagnose and troubleshoot concerns 

  1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
  2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
  3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
  4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.


Help customers implement product 

  1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
  2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
  3. Enable faster onboarding and go live by guiding them at every step of the implementation. 


Represent customer issues

  1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
  2. Correlate technical and operational issues across product verticals as well as customer accounts.
  3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
  4. Utilize feedback to improve customer experience and debugging strategies.

 

Required Skills and Experience - 

 Must have skills -  

  • 7 to 10 years of experience as a Customer Success Engineer.
  • Problem-solving and troubleshooting skills.
  • Strong will to provide customer services according to agreed SLA’s.
  • Degree in Programming or scripting language and databases.


Good to have skills - 

  • Exposure to mutual funds as an investor is preferable.


What’s in it for you?

  • Opportunity to work on a unique developer first platform for the Indian wealth management industry.
  • Opportunity to work with a highly respected & appreciated fintech company.
  • Opportunity to solve deep domain and technology problems, at scale.
  • Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
  • Grow exponentially, by working in small and transparent teams.
  • Who says you can’t make friends at work, we do!


Read more
Unio labs Private Limited
Shristi Raj
Posted by Shristi Raj
Hyderabad
0 - 4 yrs
₹2L - ₹4L / yr
Communication Skills
Presentation Skills
research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
seek out the appropriate contact in an organization
generate leads and cold call prospective customers
meet with customers/clients face to face or over the phone
foster and develop relationships with customers/clients
understand the needs of your customers and be able to respond effectively with a plan of how to meet these
think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business
work strategically - carrying out necessary planning to implement operational changes
draw up client contracts - depending on the size of the company, this task may be completed by someone else or agreements may not be as formal
have a good understanding of the businesses products or services and be able to advise others about them
ensure staff are on board throughout the organization, and understand the need for change and what is required of them
train members of your team, arranging external training where appropriate
discuss promotional strategy and activities with the marketing department
liaise with the finance team, warehousing and logistics departments as appropriate
seek ways of improving the way the business operates
attend seminars, conferences and events where appropriate
keep abreast of trends and changes in the business world.
Read more
Kotak Life Insurance
Chennai
10 - 20 yrs
₹10L - ₹20L / yr
Agency management
Sales
Life insurance
The person should have a periodical plan and review mechanism with the team about progress of achieving the goal.
•The Person should review on HOB (Health of Business) and take quick measures reg concern areas and have process/check points
•The person should effectively work in collaboration with cross-functional resources like HR, Ops, etc... .
• The person should come up with innovative approach towards the HOW / HOW ELSE aspect of achieving the goal.
•The person should enable the direct reportees in interventions which focuses on their development.
•The person should assess the branch culture and enable high performing work culture in the branch.
Key Competencies
•Team Leadership
•Planning and Organizing
•Conceptual thinking
Transition Plan
•ability to select and train team members
•ability to deploy and redeploy resources within the unit.
Span of
Read more
Saffron Tech
at Saffron Tech
1 recruiter
Nidhi Kohli
Posted by Nidhi Kohli
NCR (Delhi | Gurgaon | Noida)
2 - 7 yrs
₹3L - ₹11L / yr
MEAN stack
skill iconNodeJS (Node.js)
skill iconMongoDB
Angular
skill iconExpress

Company Profile:

Saffron Tech Private Limited

Saffron Tech is a result driven digital transformation company in New Jersey (NJ) & New Delhi. We are known for transforming businesses to digitization. We are providing development services and IT solutions to its clients across the globe. Being in the field of IT for more than 10 years now, the company has successfully executed over 1500 projects for its clients. Saffron Tech Pvt Ltd is a multi-faceted IT firm adept at providing Web and Mobile Application Development, IT Offshore Staffing and Digital Marketing Services.

We are servicing over 500 clients from across the globe. We are a strong 150+ member family at the moment working from state of the art office premises close to Saket, South Delhi. Our primary operational markets are USA, UK, APAC and Middle East. To know more about us and our brands please visit http://www.saffrontech.net/" target="_blank">http://www.saffrontech.net/

 
Role Purpose:-
 
  • Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems
  • Good experience as a MEAN Stack Developer.
  • In depth experience in  NodeJS, ExpressJS, Angular, Mongo DB, JavaScript.
  • Experience implementing applications using Angular 1 or React
  • Experience creating front end applications using HTML5, Angular, LESS/SASS
  • Hands on experience with JavaScript Development on both client and server-side
  • Experience with modern frameworks and design patterns, minimum one-year experience with MEAN Fullstack paradigm.
Read more
Gracira Technologies LLP
at Gracira Technologies LLP
8 recruiters
soniya s
Posted by soniya s
Remote, Pune
2 - 5 yrs
₹5L - ₹7L / yr
skill iconPython
Software Development
skill iconJava
skill iconJavascript
Angular

Have at least 2 years of experience with two or more development languages. Experience

working on Python is a MUST and that on JAVA is nice to have.

  • Experience in building web platform with Angular 9+ (React could be an alternative) is a MUST
  • Experience in building applications with containerization like Docker and Kubernetes
  • Experience in writing relatively complex DB queries (preferably SQL Server, MySQL). Experience working on No-SQL DB is nice to have.
  • Experience in building RESTful APIs using Python and web frameworks such as Spring MVC, Flask
  • Experience in working in any of the ORM tools like SQLAlchemy, SQLObject, Storm, Django
  • Skillful in writing high-quality, well-tested code
  • Proficient in Object-Oriented programming
  • Comfortable with Agile methodologies, such as Scrum, Kanban
  • Experience in working with JavaScript frameworks (such as ag-Grid, D3) to build in-app reports is nice to have
  • Key competencies required: Problem-Solving, Analytical, Collaboration, and Accountability
  • An influencer by always advocating for technical excellence and innovation while being open to change when needed
  • Resilient in ambiguous situations and can approach challenges from multiple perspectives
  • Advantage if has a working knowledge of cloud technology such as AWS, Azure
  • Efficiently utilize DevOps tools and practices to build and deploy software
  • Have knowledge of Test Driven Development
● AWS®, OCPJP certification preferred but not mandatory
Read more
Coviam Technologies
at Coviam Technologies
4 recruiters
Chandana TK
Posted by Chandana TK
Bengaluru (Bangalore)
6 - 12 yrs
₹15L - ₹30L / yr
skill iconJava
J2EE
Spring
skill iconJavascript
Fullstack Developer
+6 more
ABOUT Quinbay:
is an upstart digital platforms and products company with a core focus on disrupting traditional markets and business models with the strength of our innovation driven digital value. We harness the power of our open innovation culture, our unique talent selection approach, the skills and expertise of our people across various industries, domains and technologies and a unique blend of analytics driven strategies for creating future digital platforms.
 
OPPORTUNITIES :
Pursue opportunities in and learning/growth interests in Mobile, product
development, product management, Analytics, Machine learning, UI/UX design,
DevOps, Automation, Drones, bots and Java / open source development frameworks and methodologies – on a variety of domains like eCommerce, Logistics and fulfilment, Mcommerce and a whole lot others. Opportunities to be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.


Technical Skills
6+ years of professional software development experience
5+ years of object-oriented Java / J2EE hands on development
Experience in Spring (MVC, IOP/DI, REST, Security); Hibernate/Spring
Experience in REST web services
Any one of the messaging solutions like Kafka, RabbitMQ
Knowledge in SQL, No SQL concepts
Experience of Redis or / and Mongo DB
Experience with converting UI/UX designs to Front end code.
Experience with Angular JS, Angular 6, HTML/XHTML, CSS3, JavaScript, AJAX, DOM, Reactjs.
Knowledge in writing SQL queries and interacting with database systems such as SQL Server
Agile methodology
Experience leading or working with cross geography teams
Micro service design and development experience
Full SDLC experience (requirements gathering, architecture, development, QA, etc...)

Job Role
 
You will be actively involved during the entire technology development lifecycle.
Responsibilities will include all aspects from design, coding, testing, customer feedback cycle
changes and support.
Primary role in leading software teams. Involved in coding, best practices and very good
design/analytical/code review skills.
Provide technical leadership, guidance and mentorship to a group of highly skilled and
motivated engineers
Experience in Full stack software development with Java and Angular JS, CSS, JavaScript,
Reactjs
The customized solutions that you will be architecting and developing will also require
knowledge and experience with spring / Hibernate, SOAP / REST, and SQL.
Ability to learn new technologies quickly and willingness to read and digest large existing
source code and take ownership on complex component or subsystem to drive improvements
and re-architecture
Work with a team of amazing developers and designers involved in the design and
development of global platforms
Invent and prototype new features, build, test and ship them to customers as SaaS, cloud
based or hosted product platforms
Build the front-end of applications through appealing visual design
Drive the implementation of new technologies which improve our ability to build great
customers products.
Participate in a fun, open learning environment with great benefits and smart talented folks
that represent among the best globally

Qualification
A Bachelor’s degree in Computer Science (or equivalent experience)
M-Tech or advanced degree a plus
Hackathon participation and accolades are a plus
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos