Cutshort logo
MyOperator logo
Customer support
Customer support
MyOperator's logo

Customer support

Janhvi Sahu's profile picture
Posted by Janhvi Sahu
1 - 2 yrs
₹2.5L - ₹4L / yr
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
Skills
Technical support

About MyOperator


MyOperator is a leading SaaS-based call management system dedicated to transforming how businesses handle customer communication. Founded by Ankit Jain, our innovative cloud telephony solutions empower over 30,000+ businesses across India to streamline calls, track interactions, and elevate their customer experience. We're on a mission to build the best communication infrastructure for small and medium-sized enterprises, and we're growing fast!


We're looking for a passionate, self-driven, and goal-oriented Customer Support professional with strong communication skills and a customer-first mindset. If you enjoy problem-solving, connecting with people, and thrive in a fast-paced environment, we'd love to meet you!


A background in technology or familiarity with tech products is a plus. You’ll play a key role in

assisting customers via calls, emails, and chats—providing timely, clear, and helpful support.


What You’ll Do:

● Build in-depth knowledge of our products and services to assist customers effectively.

● Deliver prompt, professional, and accurate support across chats, emails, and calls.

● Aim for high First Contact Resolution (FCR) in all interactions.

● Address customer inquiries around quotes, orders, delivery status, complaints, returns,

and warranties.

● Manage support tickets with clear and well-written responses.

● Meet daily and weekly performance targets, both individually and as a team.

● Share insights and feedback with the team to improve customer experience and internal

processes.


Requirements


● 1–2 years of experience in customer support, preferably in software, IT, or internet-based

services.

● Strong written and verbal communication skills.

● Ability to manage time effectively and handle multiple tasks.

● Comfortable working with basic software tools and platforms (tech-savvy preferred).

● A willingness to learn, adapt, and grow in a dynamic environment.

Benefits

● Supportive and collaborative team culture

● Opportunities to grow and develop professionally

● Work with a purpose-driven brand that values customer satisfaction


You may also check our company profile at

http://myoperator.com/. Let me know if you have any questions.


You can also check the below pages for your reference-

MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatoroffi cial/

MyOperator Youtube page- https://www.youtube.com/@MyOperatorOffi cial

Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About MyOperator

Founded :
2010
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Gmail is email that's intuitive, efficient and useful. 15 GB of storage, less spam and mobile access.

Read more

Connect with the team

Profile picture
Sanmeet Sahni
Profile picture
SHANKAR SINGH

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Lorven technologies Inc
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad, Chennai, Andhra, India
5 - 10 yrs
₹5L - ₹15L / yr
Workday
Search Engine Marketing (SEM)

Job Summary:

We are seeking a highly skilled and certified Workday Functional Consultant with 5–10 years of hands-on experience in Workday implementation, support, and enhancement projects. The ideal candidate will hold certification in one or more of the following modules:

  • Core HCM
  • Core & Advanced Compensation
  • Payroll & Absence
  • Security
  • Workday Help
  • Recruitment

The role involves working closely with business stakeholders, HRIS teams, and technical consultants to deliver scalable and efficient Workday solutions aligned with business needs.

 

Key Responsibilities:

  • Act as a subject matter expert (SME) in one or more certified Workday modules.
  • Lead or support Workday implementations, enhancements, or optimization projects.
  • Translate business requirements into functional configurations within Workday.
  • Participate in or lead design sessions and provide functional recommendations.
  • Configure and test Workday modules based on approved requirements.
  • Support Workday system upgrades and new feature rollouts.
  • Assist in resolving daily operational and production issues.
  • Provide end-user training, documentation, and support.
  • Work collaboratively with cross-functional teams including HR, Finance, IT, and external vendors.
  • Ensure Workday security configuration and access control are aligned with compliance standards.
  • Perform data analysis, validation, and reconciliation related to Workday transactions and integrations.

 

Required Qualifications:

  • 5–10 years of hands-on Workday functional experience.
  • Certification in at least one of the following Workday modules (must be current or verifiable):
  • Core HCM
  • Core & Advanced Compensation
  • Payroll & Absence
  • Security
  • Workday Help
  • Recruitment
  • Experience in full lifecycle Workday implementation(s) or major enhancement projects.
  • Strong knowledge of Workday business processes, security, and reporting.
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

 

Preferred Qualifications:

  • Multi-module certification is a strong plus.
  • Experience with Workday Studio or Integrations is a plus (even if not core responsibility).
  • Familiarity with agile project methodologies.
  • Workday reporting (custom reports, dashboards) experience.


Read more
Monarch Tractors India
Venkat Ramthirdh
Posted by Venkat Ramthirdh
Hyderabad
5 - 8 yrs
Best in industry
MySQL
CI/CD
Linux/Unix
VPN
VNC

About Monarch: 

At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies. 

With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world. 

Job Description  

DevOps: 

  • Implementing various development, testing and automation tools 
  • Setting up tools and required infrastructure 
  • Configuration and managing databases such as MySQL 
  • Defining and setting development, test, release, update, and support processes for DevOps operation 
  • Identify sources of manual work related to new features from inception to CI/CD pipeline and automate as much as possible. 
  • Monitoring the processes during the entire lifecycle for its adherence as well as updating or creating new processes for improvement and minimizing the wastage 

 

Security: 

  • Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management 
  • Incidence management and root cause analysis 
  • Disaster Recovery  

 

General: 

  • Coordination and communication within the team and with customers 

 

  • Thrive in a fast-paced environment and have the ability to own the project end to end with minimum hand holding.   

 

Required: 

  • Bachelor’s degree / Masters in Engineering (ECE or CSE preferred)   
  • A minimum work experience of 5 years in the relevant field on Linux based infrastructure 
  • Work Experience with AWS: (EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS and Cognito) 
  • Security suit implementation experience 
  • Bash and Python scripting 
  • Work experience in setting up VPN and VNC accounts 
  • CI/CD tools: Jenkins, GitLab CI/CD, and Spinnaker 
  • Automation Tools: Ansible, Docker, Kubernetes 
  • Version Control: Git / GitHub 
  • Knowledge of AWS IoT Core is a plus  

What you will get: 

At Monarch Tractor, you’ll play a key role on a capable, dedicated, high-performing team of rock stars. Our compensation package includes a competitive salary, excellent health, dental and vision benefits, and company equity commensurate with the role you’ll play in our success.  

 

Read more
Guvi Geeks Network Pvt Ltd
Pradhiksha Natarajan
Posted by Pradhiksha Natarajan
Chennai
0 - 1 yrs
₹1.2L - ₹1.8L / yr
skill iconJava
skill iconHTML/CSS
skill iconC
skill iconC++
skill iconPython
+2 more
Qualifications:
Bachelor’s degree in Computer Science needed. Preferably BCA, B.E CSE, B.E IT.
Job Role:
A Technical Writer is responsible for producing high-quality technical documentation appropriate to
its intended audience. This includes working with internal teams on product and document
requirements. Writing easy-to-use user interface text or online help content is in addition to job
duties.
Primary Responsibilities:
1. Work with internal teams to get an in-depth knowledge of the product and the documentation
requirements
2. Produce high-quality documentation that meets applicable standards and is appropriate for its
intended audience
3. Write easy-to-understand user interface text, online help and developer guides
4. Create Script for Course Video Content, Technical Lesson Plans, Technical Teaching
documents, etc.,
5. Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
6. Create and maintain the information architecture
Core skills:
1. Good Writing Skills in English
2. Technical Expertise in Fundamentals of Computer Science and Coding
3. Organizing Ability
4. Responsible for Maintaining Data
Read more
Fitterfly HealthTech
at Fitterfly HealthTech
2 recruiters
Gunvant Jambu
Posted by Gunvant Jambu
Remote only
1 - 7 yrs
₹3L - ₹10L / yr
skill iconRuby on Rails (ROR)
skill iconRuby
skill iconAngularJS (1.x)
skill iconAngular (2+)
  • Proven experience as a Full Stack Developer or similar role
  • Experience developing desktop and mobile applications
  • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
  • Minimum 1 years of experiance in ROR or Angular.
  • Excellent communication and teamwork skills
  • Great attention to detail
  • An analytical mind
Read more
Cross border Fintech Neobank
Cross border Fintech Neobank
Agency job
via Unnati by Astha Bharadwaj
Bengaluru (Bangalore)
0 - 3 yrs
₹12L - ₹15L / yr
Product Management
Product Strategy

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.


The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

 

As a Product Analyst, you will be responsible for synthesizing data to provide actionable insights to the leadership and the product team to influence strategy and growth.


What you will do:

  • Providing key data inputs needed for launching the product
  • Monitoring the performance of new features and recommending iterations based on your findings
  • Defining metrics we need to drive, setting up targets and tracking the progress of our products
  • Researching on competition and players across the world to benchmark metrics and set goals
  • Conducting customer interviews to understand the customer journey and mapping it to certain patterns we notice in our data
  • Analysing root cause and debugging for metric deviations and bugs
  • Building dashboards and tools, crafting analyses to make better decisions
  • Working with other teams - engineering, data analysts, content closely for setting up, measuring and tracking product metrics
  • Evaluating tools to measure product metrics and being a key member in setting up tools working with other teams
  • Being the gatekeeper for ensuring data governance around the organization
  • Other usual tasks like creating and maintenance of reports and dashboards for ongoing performance tracking

 

Desired Candidate Profile

What you need to have:

  • BTech Graduate from good institutes
  • Experience in product analytics is a plus (0-3 years)
  • Prior experience in a data analysis related profile for an e-commerce/internet company
  • Strong analytical skills
  • Ability to use SQL or reporting tools to derive actionable insights from user behavior
  • Strong passion for analytics and problem solving
  • A strong bias for action
  • Understanding the common metrics used in the internet industry along with business growth metrics such as retention, churn, CAC, CLTV, etc    
Read more
company logo
Agency job
via Futran Solutions by Mehul Bhal
Pune
4 - 9 yrs
₹4L - ₹25L / yr
RESTful APIs
Communication Skills
LWC
SFDC
Salesforce development
+3 more

Who we are

 Incorporated in 2010, Futran Solutions is a specialized provider of digital technology solutions focused on Data Analytics, Cloud, Automation and New Age App Development.

 

 We believe in simplicity and agility. Our ‘Make it Ez’ framework and accelerators enable our clients to realize business value faster through rapid development, intelligent automation and cloud adoption.

 

Futran is headquartered in Edison, New Jersey, and has a global delivery center in Hyderabad, India. With a strong belief in ‘Firgun’ philosophy, Futran is a leading supporter of many community services, especially uplifting young, deserving talent.

 

Specialties

  • Futran specializes in digital with 100% of its revenue from digital solutions.
  • With a startup culture and product mindset, Futran has always adopted agile and lean way of working
  • Futran has a meritocratic, self-reliant, empowering culture that puts talent ahead of everything else, resulting into greater talent retention and productivity

 

 For more details visit our website: http://www.futransolutions.com/">www.futransolutions.com  

 Go to linkedin:  https://www.linkedin.com/company/futran/">https://www.linkedin.com/company/futran/  

Job Title

Sr. SFDC Developer

Type of Position

  Full Time - UK Shift (1 PM - 10 PM IST)

Job Location

  Pune

Salary and Emoluments

Salary Range: Best in market

Benefits: PF, Mediclaim



Roles and Responsibilities

  • Development of custom objects, validation rules, workflows
  • Development of Lightning components
  • Meeting with project managers to determine CRM needs.
  • Developing customized solutions within the Salesforce platform.
  • Designing, coding, and implementing Salesforce applications.
  • Creating timelines and development goals.
  • Good experience in developing components by integrating API from external applications
  • Good knowledge in SSO/oAuth integration
  • Testing the stability and functionality of the application.
  • Troubleshooting and fixing bugs.
  • Maintaining the security and integrity of the application software.


Qualification

·         Bachelor’s degree in computer science or software engineering.



Required kills and Competencies



·         Apex programming is desirable

·         Proficient in MYSQL, Apex, JavaScript, Native, and lightening.

·         Experience with SFDC Accelerator development

·         Ability to problem solve high-level software and application issues.

·         Certifications: Salesforce Platform Developer will be an advantage.

·         Ability to project manage

·         Good communication skills.



Why should you apply?



·         We offer competitive salary

·         5 days working

·         A full range of benefits, and a stimulating, challenging environment.

·         Amazing culture

·         The glory is almost too much responsibility

·         A fun-life balance

Read more
Fermyon Technologies India Private Limited
Pune
2 - 5 yrs
₹4L - ₹10L / yr
skill iconAngular (2+)
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconPHP
skill iconPython
+4 more
Here are the tools and stacks that we work with For Back-end: - NodeJs, ExpressJs and Java based applications - loopback.io as a framework. - Elastic search and MongoDB is used as Database - Angular and Angular 2 is the dominant front-end framework used for development For Front-end - HTML5, CSS3, Angular, Angular 2/4/6 stacks - What we look for a front-end engineer is someone who has deep hands-on experience with Angular/AngularJS and proficiency with visual design for a mobile-first product. - Experience with MEAN stack is a plus. For Full-Stack - It's a joint venture between Front-end and Back-end. Plus points: - Docker - Kubernetes - Github - Third-party API integrations If you feel you have an expertise and the stacks we work on, and along with can grow in the organisation, apply so that we can get int touch with you!
Read more
B2B SaaS based product,  provides channel for sales
B2B SaaS based product, provides channel for sales
Agency job
via Meyrahkee Advisors by Tejas Shukla
Bengaluru (Bangalore)
2 - 6 yrs
₹10L - ₹30L / yr
skill iconJavascript
skill iconReact.js
skill iconHTML/CSS

Responsibilities

  • A complete ownership of the feature.
  • Find innovative ways to increase efficiency/Application performance.
  • Implement Visual Designs in standards compliant.
  • Build efficient and reusable front-end systems and abstractions.
  • Suggest and implement improvements to existing product interfaces.
  • Ensure that all the assigned systems are performing to scale.
  • Work closely with product management team to define and refine feature.

 

Requirements

  • At least 2 years of product development experience with expertise in designing and implementing high-performance web applications.
  • Strong hands-on experience in developing web applications using JavaScript.
  • Strong experience and knowledge in single page frameworks using ReactJS and ability to design the architecture of single page applications.
Read more
Arinos
at Arinos
2 recruiters
Srini Sesha
Posted by Srini Sesha
Chennai
3 - 7 yrs
₹3L - ₹7L / yr
Virtualization
skill iconC++
Linux/Unix
Kernel Programming
skill iconC
C, C++ Developer with 3- 5 years experience in software development, Knowledge of L2 Protocols , Broadcom SWT fabrics and L3 Protocols like RIP/OSPF/PIM is an added advantage with telecom background is an added advantage
Read more
121 Outsource India Pvt Ltd.
Smitha (HR
Posted by Smitha (HR
Bengaluru (Bangalore)
0 - 4 yrs
₹2L - ₹7L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconAngularJS (1.x)
skill iconjQuery
Wordpress
Job Description: 1) Candidate should have experience in Front end Technologies HTML5,CSS,JavaScript,JQuery, Wordpress,. 2) Nice to have: Php and MySql Experience any other CMS. 3) Good to have experience in Angular Js Responsibilities: Development, requirement gathering, handling issues related to the entire project. Excellent communication skills (verbal and written), good interpersonal skills, ability to gather and understand requirements. Please apply only if you can join within a week.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos