Customer support Executive

Principal Enterprise GenAI / Agentic AI Architect - (Freelance) 

Positions: 1

Experience: Ideally 10–16 years overall, with significant recent hands-on GenAI/LLM architecture experience.

Mission

Own the end-to-end architecture across RAG, Agentic AI, enterprise integrations, model serving, security, evaluation, observability and production deployment.

This should not be a PowerPoint-only architect. We need someone technically deep enough to review code, challenge engineering decisions, troubleshoot RAG/agent behaviour and interact credibly with customer architecture/security/platform teams.

Mandatory capabilities

• Enterprise GenAI architecture
• Production RAG
• Agentic AI architecture
• Python
• LangGraph or comparable stateful orchestration
• Tool/function calling
• Human-in-the-loop workflows
• Vector databases
• Embeddings/reranking
• LLM/RAG/agent evaluation
• REST APIs/microservices
• Enterprise IAM
• RBAC/ABAC
• AI security and prompt-injection mitigation
• Kubernetes
• CI/CD and LLMOps/MLOps
• Enterprise observability

Highly desirable

OpenShift/OpenShift AI, NVIDIA NIM, KServe, NVIDIA GPU Operator, open-weight LLM deployment, ServiceNow, Splunk, Microsoft Graph and previous banking/financial-services experience.

Job Description – Social Media Expert Manager  

Location: Kumaraswamy Layout, Bengaluru 

Industry: IT Services & Digital Solutions 

Employment Type: Full-Time 

Experience: Required: 2+ Years 

Salary Package: 4 LPA - 5LPA

About the Company 

We are a fast-growing IT services company specializing in Website Development, Software & Mobile App Development, ERP, CRM & Billing Software, along with Digital Marketing Services such as SEO, Google Ads, Meta Ads, and Social Media Marketing. 

We are looking for a creative and result-driven Social Media Expert Manager who can strengthen our online presence, build brand engagement, and drive organic audience growth across social media platforms. 

Roles & Responsibilities 

● Develop and execute social media strategies to increase brand awareness and engagement. 

● Manage and grow company social media accounts including Instagram, Facebook, LinkedIn, and other relevant platforms. 

● Create engaging content including posts, reels, stories, captions, and campaign ideas. 

● Plan monthly content calendars and coordinate with the design and marketing teams. 

● Monitor social media trends, competitor activities, and audience behavior. 

● Generate organic audience growth and improve overall engagement metrics. 

● Target achievement of 500+ genuine organic followers within the first month through strategic content planning and engagement activities. 

● Analyze performance metrics and prepare regular social media performance reports. 

● Collaborate with internal teams for branding, promotions, and campaign execution. 

● Respond to audience interactions, comments, and messages professionally. 

Required Skills 

● 2+ years of experience in Social Media Marketing or Digital Marketing. 

● Strong understanding of Instagram, Facebook, LinkedIn, and trending social media platforms. 

● Experience in organic growth strategies and community engagement. 

● Knowledge of content planning, hashtag strategy, reels optimization, and audience targeting. 

● Basic understanding of Canva, Meta Business Suite, and social media analytics tools. 

● Creative mindset with excellent communication skills. 

● Ability to work independently and achieve growth targets. 

● Kannada speaking candidates are preferred. 

Benefits 

● Provident Fund (PF) provided. 

● Employee Insurance provided. 

● Paid leaves and company holidays. 

● Career growth opportunities. 

● Supportive and collaborative work environment. 

● Exposure to diverse client projects and digital technologies. 

● Opportunities to work with international clients. 

● Skill development and learning opportunities. 

● Opportunity to work in a fast-growing IT services company with real-time marketing campaigns and branding projects. 

Additional Information 

● Work Timing: 10:00 AM – 7:00 PM 

● Work Mode: Work from Office 

Preferred Qualifications 

● Experience working with IT services or digital marketing companies will be an added 

advantage. 

● Knowledge of SEO and paid advertising basics is preferred.

Full stack Developer (Ref.ID: VRPL-FSD-Chn-0326)

No. of Positions: 2 Nos. Senior 1 No. Junior 1 No.

API Development & Architecture:

Design and develop scalable RESTful APIs using Node.js & TypeScript

Build modular, reusable, and clean backend architecture

Implement authentication & authorization (JWT / OAuth / Role-based access)

Ensure API security best practices

Write well-structured documentation (Swagger / Postman)

Real-Time Communication (Sockets):

Develop real-time features using WebSockets / Socket.io

Implement:

Live tracking

Real-time notifications

Status updates

Chat systems

Optimize socket performance and reconnection handling

Ensure scalability under concurrent user load

Database & Data Layer (PostgreSQL):

Design scalable and optimized database schemas

Write complex SQL queries & joins

Implement indexing & query optimization

Handle transactions and concurrency control

Work with ORMs like Prisma / TypeORM (preferred)

Maintain database security and backup strategies

Ensure data security and backups

Performance & Scalability:

Optimize API response times

Implement caching strategies (Redis preferred)

Design rate limiting and throttling mechanisms

Ensure system reliability & fault tolerance

Handle background jobs & queues

Deployment & DevOps Collaboration:

Deploy applications on AWS / GCP

Work with Docker containers

Implement CI/CD pipelines

Monitor logs & performance metrics

WhatsApp Business Integration:

Integrate WhatsApp Business API (Cloud / On-Premise)

Work with providers like Exotel / Twilio (preferred)

Implement Template messaging

OTP authentication

Notifications & alerts

Two-way communication

Manage webhook events and delivery tracking

Ensure compliance with WhatsApp policies

Required Skills:

Strong proficiency in Node.js

Hands-on experience with TypeScript

Strong experience in PostgreSQL

Experience building RESTful APIs

Experience with WebSockets / Socket.io

Good understanding of system design & architecture

Git version control

Knowledge of API security best practices

Preferred Skills:

Experience in real-time platforms (ride-hailing, delivery, chat systems)

Redis for caching

Message queues (Kafka / RabbitMQ / BullMQ)

Microservices architecture

Payment gateway integration

Cloud infrastructure knowledge

Soft Skills:

Strong analytical, problem-solving skills, and debugging skills

Startup mindset & ownership attitude

Ability to work in fast-paced startup environment and work independently

Good communication skills in all aspects

The Accounts Assistant is responsible for supporting the finance and accounting functions within the organization. This role involves assisting in the maintenance of financial records, processing invoices, handling payments, and providing general administrative support to the finance team. The Accounts Assistant will ensure the smooth operation of day-to-day financial transactions and contribute to maintaining accurate financial records.

Key Responsibilities:

• Accounts Payable & Receivable:
• Process, verify, and reconcile supplier invoices and payments.
• Handle customer invoicing, monitor receivables, and assist in the collection of outstanding debts.
• Prepare and process daily banking, including reconciling bank accounts.
• Data Entry & Record Maintenance:
• Input financial data into accounting software with accuracy and timeliness.
• Assist in maintaining and organizing financial records, ensuring all documentation is up to date and properly filed.
• Maintain and update the fixed asset register as required.
• General Ledger and Reconciliation:
• Assist in preparing journal entries and ensure accurate recording of transactions.
• Reconcile supplier statements, bank statements, and accounts on a monthly basis.
• Assist in preparing reports such as balance sheets, income statements, and cash flow statements.
• Payroll Assistance:
• Assist with payroll preparation by providing relevant data, such as absences, bonuses, and leaves.
• Ensure payroll records are accurate and maintained in compliance with company policies.
• Financial Reporting Support:
• Support the preparation of monthly, quarterly, and year-end financial reports.
• Assist in audits and provide necessary documentation as requested by auditors or senior accountants.
• Expense & Petty Cash Management:
• Monitor and manage petty cash transactions and ensure proper recording of all expenses.
• Review employee expense claims, verify receipts, and process reimbursements in accordance with company policy.
• Other Duties:
• Provide general administrative support to the finance team.
• Assist in responding to queries from internal departments and external stakeholders regarding financial matters.
• Ensure compliance with financial regulations, policies, and procedures.

Qualifications & Skills:

• Education:
• Diploma or Bachelor’s degree in Accounting, Finance, or related field.
• Experience:
• 1-3 years of experience in a similar role, ideally within an accounting or finance department.

• Soft Skills:

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills, with the ability to work effectively in a team.
• Problem-solving abilities and the initiative to tackle issues independently.

Job Title: Marketing Head

Job Summary: We are seeking an experienced and innovative Marketing Head to lead our marketing efforts. The ideal candidate will have a strong background in ecommerce marketing and will be responsible for developing and implementing strategies to enhance our brand presence, drive traffic, and increase sales.

Key Responsibilities:

• Develop and execute comprehensive marketing strategies to achieve business objectives.
• Oversee all marketing initiatives, including digital marketing, social media, email campaigns, and content marketing.
• Collaborate with cross-functional teams to create and implement marketing campaigns.
• Analyze market trends and customer insights to identify growth opportunities.
• Manage and optimize marketing budgets to maximize ROI.
• Monitor and report on the effectiveness of marketing campaigns.
• Lead and mentor the marketing team to achieve targets and foster professional growth.
• Build and maintain relationships with external partners, such as agencies and vendors.
• Ensure brand consistency across all marketing channels.
• Focus on increasing sales ROI through various marketing channels and aim to boost the number of sales.

Requirements:

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience as a Marketing Head or similar role in the ecommerce industry.
• Strong understanding of digital marketing channels and tools.
• Excellent analytical and decision-making skills.
• Ability to think strategically and creatively.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience with data-driven marketing and analytics.
• Knowledge of the latest marketing trends and best practices.
• Experience in a fast-paced, high-growth environment.

Industry Preference: Ecommerce Client: Uplers Office: JP Nagar, Bangalore

• You must know the in and out of JavaScript to design optimized and modular components that need to be used across our platform.
• You must be well versed in the React/Redux framework.
• Strong understanding of semantic HTML/HTML5, CSS/CSS3
• Experience in setting up the full UI workflow layer right from Development, Testing, Building, and Deployment.
• Good understanding of MVC architecture.

• Experience in frameworks like Bootstrap, Foundation, and CSS pre-processors like SASS and LESS.
• Exposure to page speed improvement techniques.
• Exposure of building responsive websites at scale.
• Prior work experience in Angular, Backbone, React

• Reach at 91 084 76999