
- 2+ years of experience in customer support, preferably within the cryptocurrency or fintech industry.
- Strong communication skills (both verbal and written) with a customer-first approach.
- Ability to troubleshoot and resolve issues efficiently and professionally.
- Proficiency in using support software, CRM tools, and ticketing systems.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work in rotational night shifts as required.

About KoinBX
About
KoinBX is India's most trusted and fastest-growing crypto exchange, dedicated to providing a secure, compliant, and user-friendly platform for crypto enthusiasts and traders across India. As the most trusted and fastest-growing crypto exchange, KoinBX is your gateway to the future of finance, with a user-centric approach, advanced security measures, and an extensive array of cryptos. Our vision is to be the cornerstone of a future where every individual, regardless of background, discovers and harnesses the boundless opportunities of digital assets. KoinBX opens the doors to a future where digital assets play a transformative role in shaping the financial landscape. Our mission is to empower traders by offering a secure and trusted crypto trading platform that is easily accessible to all. We promise to be the gateway ushering in a future of limitless financial possibilities in the realm of digital assets. We provide advanced tools and confidence to navigate the Indian crypto market. We are proud to be 100% compliant with Indian regulations, safeguarding users' funds through robust security measures, including advanced encryption techniques and multi-factor authentication. With over 120 listed cryptos and 150+ active trading pairs, including cryptos like Bitcoin, Ethereum, and Ripple, we provide a comprehensive platform with an intuitive interface, real-time portfolio tracking, and timely price alerts for informed trading decisions. At KoinBX, we offer a wide suite of features designed to meet the diverse needs of both beginner and experienced traders. From instant KYC authentication to low trading fees and high liquidity, our platform is equipped with everything you need to trade cryptos. Join the 5 million+ strong crypto community on KoinBX and begin your crypto journey today. Whether you're a seasoned trader or just getting started, KoinBX is your trusted partner for all your cryptocurrency trading needs.
Candid answers by the company
KoinBX is your gateway to the future of finance, with a user-centric approach, advanced security measures, and an extensive array of cryptos.
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JOB DESCRIPTION
Job Title
Sales Coordinator
Department
Sales
1. Job PURPOSE:
Planning, developing, implementing and managing the overall sales strategy. This position reports to the Sales Manager
2. ROLES & RESPONSIBILITIES:
l Understand the business and the potential
l Analyzing market and sales information
l Identification of prospective clients.
l Set up a Brand identification strategy and execution plan
l Research competitive products by identifying and evaluating product characteristics, market share, pricing, and maintaining research databases.
l Set and track sales targets for team
l Suggest and implement improvements in the sales administration process
l Coordinate department projects to meet deadlines
l Use customer feedback to generate ideas about new features or products
l Research and discover methods to increase customer engagement
l Ensure sales, finance and legal policies and procedures are met
l Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
3. EXPERIENCE REQUIRED:
Overall : 4 - 6 yrs
4. TECHNICAL SKILLS:
l The candidate should have experience in the preparation and execution of a sales strategy.
l In depth Understanding of sales process
l Sales Matrix
l B2B Product Sales experience is mandatory
l Experience in Salesforce and or other CRM tool
l Client Engagement
l Campaign management and active followup experience is must.
l Sales Techniques
5. ABILTY
l Excellent Communication Skills
l Conceptual Skill
l Analytical Ability
l Solution Oriented
l Ownership of tasks
6. EDUCATIONAL QUALIFICATION:
Preference: MBA –Marketing ( tier 1 or 2 college)
BA, B.Com, BBM, Non tech is preferred
Age: between 28 to 32 Years
About the Role:
We are looking for a highly motivated Sales Growth Associate to join our sales team in Andheri, Mumbai. This is an exciting opportunity for someone with a passion for sales and strong communication skills. In this role, you will be responsible for conducting cold calls to prospective clients, generating interest in our software products, and scheduling virtual meetings for further engagement.
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● Follow-Up: Follow up with prospects who have shown interest but have not yet committed to meetings, ensuring consistent engagement and moving prospects through the sales pipeline.
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● Reporting: Report regularly on activity, including calls made, meetings scheduled, and overall sales progress.
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Preferred Qualifications:
● Experience in software sales or selling tech-related solutions.
● Familiarity with the sales cycle and working closely with teams to achieve sales targets.
● Previous experience with cold calling and lead generation.
Location - Mumbai
Company Profile - https://www.pazago.com/
Pazago LinkedIn - Pazago: Overview | LinkedIn
About the company
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About the role
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Location
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App Innovation Technologies is leader in Mobile and Web based solutions development. With our extensive knowledge of this industry, our customers receive the edge needed to make their projects a true success. Our team of developers, analysts, designers, testers and project managers will complete projects on time to the agreed specifications with Mobile, Social, Cloud and Analytics’ expertise.
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Assisting the development manager with all aspects of software design and coding.
Attending and contributing to company development meetings.
Learning the codebase and improving your coding skills.
Writing and maintaining code.
Working on minor bug fixes.
Monitoring the technical performance of internal systems.
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- Basic programming experience.
- Knowledge of databases and operating systems.
- Good working knowledge of email systems and Microsoft Office software.
- Ability to learn new software and technologies quickly.
- Ability to follow instructions and work in a team environment.
- Detail-oriented.
- java 8+
- springcore
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- MongoDB
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- Agile
TamilNadu candidates can apply
Experince:4 to 8 years.
- Computer assembling and dis -assembling.
- Hardware troubleshooting of desktop, laptop, server machine.
- Microsoft Windows Servers (2008,2012, 2016 ) operating system installation and troubleshooting
- Microsoft Windows ( XP, 7, 8, 10) operating system installation and troubleshooting.
- Various email client installation and troubleshooting.
- Development software (.Net Framework, MS SQL server / client, Visual studio) installation and troubleshooting.
- Linux ( Ubuntu, CentOS ) installation and troubleshooting. ( Mandatory )
- Various software installations on linux platform.
- Network LAN and WAN troubleshooting.
- VPN management
- Knowledge of Virtualization








