Customer support Executive

Job Title: Senior Software Engineer – Frontend

About the Role

We are looking for a highly skilled Senior Frontend Engineer to join our fast-growing product engineering team. As a senior contributor, you will play a key role in designing, building, and scaling modern, intuitive, and performant web applications that delight our users. You will collaborate closely with product managers, designers, and backend engineers to bring ideas to life—while mentoring junior engineers and driving best practices across the frontend discipline.

Key Responsibilities

• Build & Deliver: Design, develop, and maintain high-quality, scalable, and responsive web applications using React.js and modern JavaScript/TypeScript.
• Own the Frontend: Drive architecture decisions, contribute to reusable component libraries, and ensure the frontend stack remains cutting-edge.
• Collaborate: Work with cross-functional teams (Product, Design, Backend) to translate business needs into elegant technical solutions.
• Performance & UX: Optimize applications for maximum speed, responsiveness, accessibility, and seamless user experience.
• Best Practices: Champion code quality through code reviews, automated testing, CI/CD pipelines, and documentation.
• Mentorship: Provide technical guidance, support, and mentorship to junior and mid-level engineers.
• Innovation: Stay current with frontend technologies, tools, and frameworks, continuously improving how we build software.

What We’re Looking For

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5–8 years of professional experience in frontend or full-stack software development.
• Deep expertise in React.js, JavaScript (ES6+), and modern frontend ecosystems (Webpack, Babel, NPM/Yarn, etc.).
• Solid understanding of data structures, algorithms, and software design patterns.
• Strong experience with unit testing, debugging, and performance profiling.
• Familiarity with RESTful APIs, and micro-frontend architectures is a plus.
• Experience working in Agile/Scrum environments.
• Excellent problem-solving skills, with strong attention to detail and a focus on delivering value.
• Strong communication and collaboration skills, with a passion for teamwork.

Why Join Us

• Opportunity to own impactful projects end-to-end, from ideation to deployment.
• A culture that values technical excellence, continuous learning, and innovation.
• Work alongside talented engineers and thought leaders in a fast-paced, growth-oriented environment.
• Competitive compensation, flexible work options, and comprehensive benefits.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2 to 12 years of professional experience in React Native development.
• Strong proficiency in JavaScript, TypeScript, and modern web technologies.
• Experience working with RESTful APIs and integrating third-party libraries.
• Solid understanding of mobile app architecture and design patterns.
• Knowledge of mobile UI/UX best practices and principles.
• Familiarity with version control systems such as Git.

We are looking for a Java Developer with minimum 3 to 8 years of experience.

Responsibilities and Duties:

• Java/Java EE application development while providing expertise in the full software development life cycle, from concept and design to testing.
• Contribute to all phases of the development life cycle
• Write well-designed, testable, efficient code
• Ensure designs comply with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Roles and Responsibilities

• Develop and manage highly trafficked, highly scalable web properties with PHP5 using Laravel/ZEND CodeIgniter/Yii/Symfony framework.
• Understand the specifications to define system requirements.
• Collaborate and communicate project updates and progress to team members and clients.
• Analyze, design, code, debug, test, document and deploy changes to the system.

Desired Candidate Profile

• Diploma/degree in Sales, Marketing, Business Administration or related field
• Prior experience in a similar role and a strong track record of success in building strategic partnerships
• Experience working with senior stakeholders to find win-win solutions
• Excellent communication & interpersonal skills
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Excellent organizational and time management skills
• Familiarity with CRM tools (eg. Salesforce) would be a plus    

Job Title: Software Development Manager
Job Type: Full – Time 
Location: Pune 
Work Timings – General Shift

Main Job Tasks and Responsibilities:

• Provide project management and overall leadership on every aspect of the software and infrastructure
• Engage in external customer and client discussions at all stages of a project lifecycle as needed, including initial project scoping efforts through development and project presentation.
• Get involved to provide directions for different projects inclusive of research, development, design, evaluation, testing along with delivery.
• Supervise architecture planning and lead efforts to develop a technical roadmap for projects.
• Breakdown the Project stories into Sprints and ensure project completion on time by delegating, monitoring, and mitigating risks.
• Establish and stimulate software development standards and processes along with best practices.
• Perform closely with Engineers, Developers, and Product Management throughout the organization.
• Brainstorming new product development strategies and solutions.
• Constantly find ways to improve efficiency, introduce automation and smart measures for robust quality.
• Ensure quality design reviews to meet the customer’s SLA.
• Supervise resource allocation to assure the attainment of apt business and personnel development goals.
• Involve in strategic plans to accomplish technical as well as business with leadership chain, team, and customers.
• Evaluate projects, develop and update schedules plus supervise project status.
• Collaborate effectively with all team members as well as hold regular team meetings.
• Provide a safe and healthy environment for the team to develop and grow into highly productive, self-motivated, and competitive intellectuals
  
  

Skills and Experience:

Qualifications:

• BE/B-Tech/MBA in any related field.
• Experience: 5+ years

Skills:

• Strong Verbal and Written Communications Skills.
• Strong Relationship Building Ability with teams at all locations.
• Ability to work Collaboratively with various Verticals across multiple Geographical Locations.
• Ability to handle multiple projects simultaneously, efficiently & accurately.
• Should have technical knowledge of product development over Mobile, desktop, and enterprise infrastructure.
• Should have the ability to independently manage development from design through testing and deployment.
• Should have had experience tech stacks like MERN, MEAN, LAMP, or equivalent.
• UI experience is preferred.
• 2+ years of application development experience using Cloud technologies.

Personal Qualities and Behavior traits:

• Be a good team worker demonstrating loyalty and commitment to the organization and team members.
• Good organizational and communication skills and excellent attention to details
• Interact with individuals to facilitate information and feedback.

Your role in helping us shape the future:

Gogo Commercial Aviation, An Intelsat Company has an exciting opportunity for a Software Engineer. You will help us design and develop solutions aimed at providing a means to manage and deploy the configuration specifics of aircraft, based on airlines, aircraft deployed technology, fleet and installation requirements. This solution uses a combination of configuration management and cloud-based deployment using AWS which also requires an understanding of network / telecom protocols.

Are you up to the challenge?

The ideal candidate for this role will be a working member of an engineering team delivering quality technical solutions carrying through from design to deployment. This role requires solid understanding of the design and development process, using CI / CD technologies. Your role will be crucial in designing and delivering complex products and solutions across technologies products and tools, improving quality of the code by following coding standards/guidelines, using static code analysers, maximum unit test coverage and automating the test cases.

Can you drive these processes?

• Develop groundbreaking and distributed solutions with high availability and impact.
• Work with the Architects/ Technical lead / Product Owner to understand user requirements, convert BDD scenarios or user stories into product functionality.
• Work with the team members collectively to own and deliver features and flexible to take up any type of tasks like develop, automate and test to complete feature.
• Perform code reviews and associated engineering quality checks clearly and consistently.

You should definitely have:

• Bachelor's degree in Computer Science, Engineering, or related discipline
• 2 - 5 Years of experience in systems implementations with a focus on both custom application development & commercial systems software implementations
• Knowledge and experience in multiple technical disciplines required (development, QA, devops, etc)
• 2+ years of in-depth development experience with Java / C++ / C / Go.
• Experience in CI/CD and AWS deployments (EC2, SQS, SNS, Lambda, S3, Aurora, DynamoDB)
• Advanced knowledge of software development lifecycles; expert knowledge in Agile and Lean methods.
• Proponent of DevOps, TDD, Agile/XP practices, and CI/CD pipelines
• Ability to work under pressure, prioritize work, coordinate with onsite stakeholders and well organized.
• Flexibility in working with technologies and platforms.
• A commitment to excellence, best practices, and the continuous improvement of our products, code base, processes, and tools.

It would be nice if you had:

• Experience with Scaled Agile Framework (SAFe) work environments

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including Leave Benefits, medical and training
• Fun, diverse, and inclusive culture