AWS Data Migration Consultant-Delhi

ROLES AND RESPONSIBILITIES

Essential Functions:

• Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
• Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
• Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
• Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
• Build Rapport with clients and manage those effectively, high end consulting touch would be required
• Manage escalations, variations, complexities in projects effectively.
• Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
• Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
• Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.

REQUIREMENTS AND QUALIFICATIONS

Education:

• Bachelor's or Master’s Degree (preferably from a top reputed university) 
• Strong presentation and facilitation skills with small and large groups
• Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those

Experience:

• Overall 8+  years of professional services experience with extensive experience in customer facing  roles and involved in requirements gathering, gap analysis, feasibility study etc.
• Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
• Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
• Experience in leading and mentoring people as part of the project life cycle.
• Experience in following the established processes/standards/templates to achieve successful results.
• Experience with Invoice-to-Cash related business process is desirable

Critical Knowledge, Skills, and Abilities Requirements:

• Excellent communication and presentation skills
• Team management and collaboration skills
• Strong organizational skills and detail oriented
• Ability to negotiate with stakeholders and have challenging discussions
• Proven problem solving, risk mitigation and analytical skills
• Excellent team and interpersonal skills
• Strong ownership to drive the projects from start to finish with maximum client delight

We're Hiring: Assistant Manager - Sales (Building Automation Solutions)

Location: Chennai

Experience: 8+ years

Key Responsibilities:

- Drive sales & marketing for Building Automation Solutions (BAS)

- Build & maintain client relationships, conduct demos & presentations

- Provide technical support (BAS & ELV systems)

- Market research & competitor analysis

Qualifications:

- BE/B.Tech in Instrumentation/Electronics/Automation

- Proven sales experience in BAS / ELV / Project Sales

- Strong knowledge of HVAC & BAS systems

About Company

Our client is a community-based marketplace for global wellness entrepreneurs (both in services and products) and consumers. They provide platform and technology to enable sustainable & holistic wellness professionals to be successful. For the consumers, they create health awareness through our enriching content and help them reach their health goals through our world-class Experts, tools, programs and products.

Key Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more
• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers
• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches
• Create a social engagement playbook/guidelines for community moderators
• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Responsible for developing a sense of community amongst the Client creator base
• Ensure all Client creators are benefiting from the community
• Formulate customer delight moments
• Develop non-product solutions that will enable retention and increase customer satisfaction
• Develop partnerships that will help in creator retention

Requirements:

• Graduate with 1-3 years experience in social media & community management
• Active and engaged participant in social media
• Strong verbal, written and presentation skills to communicate effectively
• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders
• Highly organized, detail-oriented and able to manage/execute multiple ongoing projects
• Ability to identify and track relevant community KPIs

• Good network among influencers

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

Must Have skills :

Experience in Linux Administration

Experience in building, deploying, and monitoring distributed apps using container systems (Docker) and container orchestration (Kubernetes, EKS)

Ability to read and understand code (Java / Python / R / Scala)

Experience AWS and tools

Nice to have skills:

Experience in SAS Viya administration

Experience managing large Big Data clusters

Experience in Big Data tools like Hue, Hive, Spark, Jupyter, SAS and R-Studio

we are building a professional network for the top 1% of women with a simple mission - more women in leadership positions. we launched in may 2020, and have an early product-market fit (10k paying members, great nps, retention) and strong business signals. we are backed by some of the best investors in india. click https://love.leap.club/" target="_blank">here to read what our members say about us ❤️

our founding team members have previously built zomato, uber, linkedin, facebook, wework. our 0-1 journey is done and we are now ready to scale 🤞

about the role - full stack developer:

• you will work on a disruptive product that is in its early stages.
• you are someone with experience in building products that have significant user base/revenue and robust backend systems running in production catering to real-world users.
• 2+ years of experience in engineering with applied knowledge of restful api design principles and best practices are a must. 
• an ideal candidate would have exceptional application development skills with experience working with nodejs, react, typescript, cloud (aws), mongodb amongst other in-demand technologies.
• having a good understanding of cloud technologies, deployments, backend & frontend end-to-end operations is key for this role.

skills required:

• experience with building and deploying cloud-based backend systems. operating the backend at low latency, high availability, and quality
• experience with developing distributed systems and scalable real-time applications
• excellent programming skills in node.js, react, express.js with a solid understanding of event-driven architecture
• understanding of sql and nosql databases. experience with designing and maintaining scalable databases
• experience with 3rd party libraries and api integrations. eg. stripe, razorpay, etc
• strong problem-solving skills with an understanding of core algorithms and complexity analysis
• solid understanding of operating system fundamentals, networking and concurrency concepts
• experience with aws technologies like lambda, api gateway, beanstalk, ecs, ec2 etc
• experience with docker, kubernetes good to have

why you should work with us:

• you will be part of our founding team and get a front seat view of building a company. we promise a steep learning curve
• work with smart folks who like to have fun and don't take themselves too seriously
• independently lead projects and own your deliverables
• we are generous with esops for folks who treat leap.club like their own company
• 5 day work week, flexible leave policy, health and accidental insurance
• regular offsites and travel to gurgaon (our hq)

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our thesis:

there are 3 critical factors that help us live our best social-professional life -

1. connections & network
2. jobs and opportunities
3. learning & development (courses, coaching etc.)

in the next 5 years, leap.club will transform all three for our members.

• the current-gen platforms have a simple playbook - big networks, feeds, photos, followers/ influencers and monetize through ads. 
• the next gen networks will be smaller/focused and algo driven
• linkedin enables connections, jobs, learning but it's built for scale and not depth.

our goals :

• 2022 - 10,000 members and $1 mil+ annual revenue 
• 2024 - 100,000 members and $10 mil+ annual revenue 
• 2027 - 1,000,000 members and $100 mil+ annual revenue 

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.

We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.    

Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.

All possible new prospect partners - INDIVIDUAL /CORP clients in the city.

Duties & Responsibilities -

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, resolving issues & relationship building.
• Handle invoicing, including calculation of recharges done
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

Required Skills:

• 1-5 years of relevant experience    
• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills