Customer relationship Executive / Manager

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

• Create campaign strategies and monitor the execution to achieve the brand objectives.
• Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
• Develop, implement and manage a brand's social media strategy on a monthly basis.
• In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.
• Measure the success of every social media campaign, as per required metrics.
• Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.
• Communicate with industry professionals and 3rd party vendors if and when required.
• Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 2+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

#HiringAlert

We are looking "Java Fullstack Developer" for Reputed Client @ Chennai Permanent Role.

Experience: 2 - 5 Yrs

Responsibilities:

• Strong fundamentals – OOPS concepts, Exception Handling, Coding Standards, Logging

• Proven skills in Java, Spring, Spring MVC, Hibernate, Spring boot, Microservices, REST webservices, Java Script, JQuery, Angular, HTML5, CSS, Bootstrap, Spring Security, Oracle, PL/SQL, Ant, Maven, Log4J

• Strong experience in object-oriented design and development

• Designed and developed web applications using Spring framework - preferably Spring boot

• Experience in developing REST services using Spring framework

• Experience in Hibernate - JPA Annotations

• Experience in Angular, CSS, HTML5 and UI designing

• Developed scheduler jobs using Quartz framework

• Knowledge in unit testing frameworks – preferably JUnit

• Good understanding of RDBMS concepts and experience in SQL

Qualifications:

• Graduation / Post Graduation in Science / Engineering

• 6 to 8 years of strong development experience in Java both in Client side & Server-Side frameworks.

• Knowledge in Agile methodologies

• Experience in Oracle/SQL database

• Apache Tomcat. Monitoring and tuning application servers

• Exposure to ETL tools

• Knowledge in continuous integration systems

• Git version control system

• Must have worked on a large-scale product development effort and has experience working with geographically dispersed teams.

• Collaborate with SME, product managers and other members of the project team in requirements specification and detailed engineering analysis.

• Lead technical design, development and delivery of the product

• Should be willing to contribute 100% of time coding

• Review code and maintain the code quality

DevOps Consultant 

Work Timings: 6.30 AM IST – 3.30 PM IST ( HKT 9.00 AM – 6.00 PM)

Key Skills / Requirements:

• Mandatory
• Integrating Jenkins pipelines with Terraform and Kubernetes
• Writing Jenkins JobDSL and Jenkinsfiles using Groovy
• Automation and integration with AWS using Python and AWS CLI
• Writing ad-hoc automation scripts using Bash and Python
• Configuring container-based application deployment to Kubernetes
• Git and branching strategies
• Integration of tests in pipelines
• Build and release management
• Deployment strategies (eg. canary, blue/green)
• TLS/SSL certificate management
• Beneficial
• Service Mesh
• Deployment of Java Spring Boot based applications
• Automated credential rotation using AWS Secrets Manager
• Log management and dashboard creation using Splunk
• Application monitoring using AppDynamics

If Your profile matches the requirements share your resume at anitha.katintuitvedotcloud

Regards,
Anitha. K
TAG Specialist

• Responsible for attendance and leave management
• Must be responsible for file maintenance
• Facilitate employee's review
• Hands-on experience in HR and other statutory compliance.
• Carry out the tasks specifically assigned by the CEO of the organisation
• Candidates who handled both payroll and admin will be given preference
• Excellent communication and presentation skills
• Must speak fluent English and Hindi (added advantage and would be given preference)
• Good in Excel, MS Word, and email correspondence

Responsibilities: 
Developing and maintaining all server-side network components. 
Ensuring optimal performance of the central database and responsiveness to front-end requests. 

Collaborating with front-end developers on the integration of elements. 

Designing back-end services for various business processes.ses. 

Developing high-performance applications by writing testable, reusable, and efficient code. 

Implementing effective security protocols, data protection measures, and storage solutions. 

Running diagnostic tests, repairing defects, and providing technical support. 

Documenting Node.js processes, including database schemas, as well as preparing reports. 

Recommending and implementing improvements to processes and technologies. 

Keeping informed of advancements in the field of Node.js development. 

Skills: 

Bachelor's degree in computer science, information science, or similar. 

At least two years' experience as a Node.js developer. 

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks. 

Knowledge of front-end technologies such as HTML5 and CSS3. 

Superb interpersonal, communication, and collaboration skills. 

Exceptional analytical and problem-solving aptitude. 

Great organizational and time management skills. 

Availability to resolve urgent web application issues outside of business hours. 

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Responsibilities:

• Working with the product team and designers to collaboratively build the products that pushes Rely to reach our next stage of growth.
• Tackle the challenges that occur from having your code running on different merchant websites.
• Ensure the technical feasibility of UI/UX designs.
• Optimise applications for maximum speed and scalability.
• Collaborate with other team members and stakeholders.
• Move fast.

Requirements:

• 3+ years of hands-on product experience in professional software development with front end web development and experience in building user interfaces
• At least one year experience with Angular.
• Experience writing good JavaScript code from scratch.
• Familiarity with web development cycles (e. g. package management, module bundling, unit, and integration testing, browser capabilities, etc. ).
• An eye for detail and empathy for the customer.
• Experience building for mobile platforms.
• Ability to write clean, semantic HTML and CSS, agonising along the way for pixel perfection.

• Experience working at a fast-growth startup.
• Experience upgrading angular.

Job Summary:

– We are looking for a kick ass software engineer with exceptional skills in data structures, algorithms, core java, and distributed systems. If you think you have it in you to deliver on aggressive timelines, have the hunger for growth, don’t like giving excuses, contribute to product features, be hands-on and deliver a world-class product, then we want to hear from you.

This is a predominantly back-end engineering role.

– You are a rockstar engineer with proven capabilities working on SaaS product and a passion for writing exception code.

– You are hungry for an opportunity to join a start-up and become a member of core platform team driving the company forward.

– You will be responsible for the delivery of product features as a part of the platform engineering team.

– You will be hands-on working on key features of the product.

– You will be responsible for design of back-end architectural changes and product features.

– You will have plenty of opportunity to learn and implement ideas to build products in efficient and cohesive manner.

– Understand the product mission, goals, and tasks and execute with the team to achieve them.

– Understand the design and architecture and build modules in accordance with it or recommend and make the necessary changes that adds more stability to our product.

Eligibility:

– 4+ years of experience with hands-on experience in Core Java/Kotlin

– 2+ years of experience as a technical architect with responsibility for core features 

– 4+ years of working experience in cloud-based systems

– 2+ years of experience working on distributed systems

– 2+ years of experience working on Kafka and Zookeeper

– Experience working on RxJava/ Reactive Programming

– Adept on design patterns and distributed systems

– Excellent verbal and written communication

– Proficient in building REST APIs to interact with relational and non-relational data sources

– Proficient in SQL and RDBMS

– Hands on experience in code and system optimization

– Experience in working with NoSQL databases is a plus

Candidate should have experince in L2 L3 Testing
Experience in Automation, Manual and Rgression Testing
Scripting language Python
Experience in Networking