Customer care representative

We are looking for a senior SaaS Inside sales professional who can drive software products sales in India & International markets. You are someone who likes working with data and insights and making decisions based on it. An eager candidate to make an impact at Xoxoday and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.The AVP Inside sales ll work closely with the founders & CXOs on sales and demand generation.

• Should be able to set up the inbound, outbound process globally 
• To be responsible for setting up SMB sales engine for global markets 
• Expert in defining GTM initiatives and rolling this out with proper tracking 
• Collaborate with other functions in order to develop sales strategy for enhancing the company's growth
• Effectively create and articulate ROI in various negotiations
• Ensure that the organisation meets its stipulated growth goals
• Adept in using best of technology and practices to scale the operations. Hands on knowledge of tools like Hubspot, Outreach, Demandbase, Lusha, etc ll be required. 
• Should be able to maximise salesperson efficiency and output through mentoring and counselling. 

• Overall experience of 8-10 years out of which atleast experience of 3 to 4 years in setting up the process for a SaaS company in India selling to global markets 
• Working out of the Bangalore office and mostly in USA time zone
• Hands on experience to pick initiatives and work himself and then train team on calling pitch, email formats, campaigns creation and handling inbound engine.
• Is deeply analytical, comfortable navigating data and working in ambiguity.
• Exemplary communication and relationship building skills at all levels from senior executives to Individual Contributors.

You will closely work with the sales leadership. You ll have interactions with sales teams and marketing teams globally. 

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, Dubai.

We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interviews. There ll be three rounds of interviews. 

We are seeking a motivated and confident Telecaller to join our team in Delhi. The ideal candidate will be responsible for handling calls and maintaining customer relationships.

Key Responsibilities-

• Handle inbound customer queries and resolve issues promptly.
• Maintain and update customer databases.
• Provide accurate information and ensure customer satisfaction.
• Ensure customer satisfaction and handle complaints patiently.
• Note customer responses, objections and feedback.

Requirements-

• 1-3 years of telecalling or customer service experience.
• Good communication in Hindi and English.
• Ability to handle rejection and remain motivated.
• Positive attitude, patience and persistence.

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients while delivering financially favourable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ANAROCK is the place for you.

Key job responsibilities

·      Improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across the business

·      Participate in meetings regularly with managers to assess issues and to identify and implement improvements for more-efficient operations

·      Provide strong, timely financial and business analytics for decisions by partners and organizational stakeholders

• Negotiation and Cost-Benefit Analysis.
• Decision-Making Skills.
• Creation of Reports and Dashboards.
• Databases analyses.
• Understand Taxes and implications.
• Financial modelling.
• Able to write SOPs and execute processes.
• Analyse a business or organization, by documenting its systems and processes, assessing its business model, identifying vulnerabilities, and devising solutions.

Experience: 3+ years experience with a well-reputed firm.

Education: B Com; M.Com, MBA from a reputed college.

Skills that will help you build a success story with us

• Understanding the business objective.
• Analytical and critical thinking.
• Good with Outlook, Teams, Zoom, Excel and PowerPoint.
• Understand the basics of digital and offline marketing.
• Strong communication and interpersonal skills.

·      You should be a good team player.

·      Should be able to coordinate with onsite/ functional/development teams for project tasks.

·      Must be dynamic with a strong sense of responsibility and a positive attitude.

·      Stay up-to-date with new testing tools and test strategies

·      Assist in defining new tools for use in quality assessment

We believe you are:

1.    An innovator with intellectual curiosity and creativity

2.    Adaptable, flexible and a professional with integrity

3.    A good communicator with excellent verbal and written communication skills

4.    Problem solver with detailed analytical and judgmental skills

5.    An enthusiastic person in sharing knowledge with team members and

6.    A good mentor for juniors in the team

Quick Glances:

·      What to look for at Anarock

·      Who are we A glimpse of Anarock Tech, know us better

·      Anarock - Media – Visit our media page  

Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity/expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

Are you passionate in coding, art and blockchain? Do you wish to face challenges ahead, develop and deliver features that will be extraordinary towards users? We are looking for experienced developers (blockchain, frontend, backend) to join our team and start a revolution!

About the role as a full stack engineer at Torum, you will be remotely working alongside our core development team from India, Turkey, Malaysia and other regions in the future. A good mindset of forward planning should be cultivated to better your performance!

You will also get involved in constant discussions with our Lead Developer and Operational team members regarding the ideas, concepts as well as feature specifications to further enhance our platform.

Qualifications and Experience location GMT+8 or GMT+5:30

• Ability to work remotely or on-site (if Malaysia)
• More than 2 years of hands-on experience with React JS and Redux
• Ability to communicate (verbally and writing) well with the team in English
• Possess strong logics and understanding to come up with optimum solution in JS programming
• Played an active role in the design and architecture of the solutions
• Experience in creating apps with high priority on user experience
• Passion for best design, developing and coding practices
• Maximizing application performance, uptime, and scalability, maintaining high standards of code quality and thoughtful application design
• Excellent debugging and optimization skills
• Unit/integration testing experience

Highly Favored Personality & Experience 

• Passionate
• Eager to learn and explore new things
• Trustworthy, easy-going, and honesty
• Experience with Solidity
• More than 1 year of experience with Web3 JS
• Good software engineering skills, insights, and experience
• Good knowledge of cryptography
• Hands-on experience with back-end framework and database is a bonus (Preferably Node.js and MongoDB)
• Experience in leading, or being a Senior/Lead in the front-end team to build, constantly improve and optimize a commercial level product, with a decent user base is a bonus
• Experience in building large-scale apps like Social Media, E-commerce, etc. where performance, scalability, and availability are the top priorities

We are hiring for Dot Net Developer.

Job location-Andheri Seepz (Mumbai)

Key Responsibilities :             

• Developing the web based software using computer programming languages such as ASP.net, C#, MVC, Angular JS etc.
• Performing extensive software testing and stringent quality checks as per the QC guidelines to ensure an error free as well as optimum final product to the user.
• Creating and maintaining the http://asp.net/">ASP.NETbased websites and their web applications as per the initial guidelines of the client.
• Making changes to existing web applications according to the feedback received from the end users or clients. In some cases, changes are also made in order to update the application’s compatibility with the latest operating systems.
• Testing the applications and websites on different web browsers to ensure a standard user experience for the clients across all platforms.
• Analyze system requirements and prioritize tasks.
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs

• software engineering experience focused on web development.
• Hands on experience in architecting large scale frontend applications.
• Have detailed hands-on experience of cutting edge web technologies (HTML5, CSS, Javascript, TypeScript), Application Servers, Web Applications 
• Experience developing UI with JavaScript development frameworks (e.g. React, Angular, Vue, Bootstrap, etc)