Responsibilities
============
- Serve as the primary contact for all customer-facing support and service issues
- You will be talking to customers over email & live chat.
- Quickly address customer inquiries via email, LiveChat, and other online methods using excellent interpersonal skills
- Maintain a deep understanding of InVideo products both technically and functionally
- Resolve and provide solutions for customer queries. You will be expected to resolve technical and non-technical queries/issues.
- Educate customers about the most relevant features for their specific business needs and have the skill to turn the good conversation into sales pitches
- You will investigate problems, verify facts, and figure out resolutions
- Skilled at handling multiple queries and upselling.
- Discover and document customer pain points to advance current support procedures
- Communicate with key team members on common or critical issues, assisting in the resolution of technical issues
- Punctual and professional with a project management mindset and can-do attitude
- Stay up to date with InVideo tool updates and changes.
Required Qualifications & Skills
========================
- Bachelor’s degree in Engineering/computer science
- 0-2 years of customer support experience
- Must have excellent English verbal communication skills and telephone manner, but know it’s equally important to listen and understand your customers
- Excellent writing, spoken and email skills
Good to have
===========
- Passionate about great customer experience and customer delight
- Calm and collected - You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need
- Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes.
- Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
Additional notes:
5.5 days a week.
4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.

About Invideo
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Skills required
· Certified in Google Analytics (any popular certifier)
· A minimum of 4+ years of experience in the web analytics domain
· Consolidated knowledge of the GA4 platform
· Excellent communication skills (written & verbal)
· Good understanding of Analytics, Tag Manager, and Data Studio.
· Basic knowledge of BigQuery & JavaScript
· Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code
· Advanced understanding of Events Tagging and Custom dimensions.
· Hands-on experience with data visualization (custom dashboards)
Roles and Responsibilities
· Responsible for managing our Analytics (G4) and GTM accounts
· Implementation of highly effective web data analytic solutions
· Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.
· Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs
In-depth knowledge in the following areas.
· Determine tracking requirements.
· Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.
· Install GTM container tag on the live/staging websites.
· Create, publish and test tags on the live/staging websites.
· Able to track the successful form submission.
· Do regular Tag audits for the live/staging websites.
· Coordinate with the marketing heads to understand and develop custom reports and dashboards.
· Create specified digital analytics tagging standards to ensure robust and consistent data capturing.
· Testing and validating the tracking using various debugging tools.
Key Responsibility Areas:
- Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex Web applications, operating systems, wired and wireless networks, and mobile applications/devices
- Delivering targeted and intelligence led security penetration testing through a robust testing methodology and process
- Craft and develop scripts, frameworks, tools, and the methods required for facilitating and executing sophisticated charges, emulating malicious actor behavior sought at avoiding detection
- Conduct security assessments on a wide variety of technologies and implementations
- Develop and maintain security testing plans
- Maintain and evolve a mature set of security penetration testing and internal Red Team processes covering all areas of technology
- Automate penetration and other security testing on networks, systems and applications
- Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk
- Produce actionable, threat-based, reports on security testing results
- Act as a source of direction, training, and guidance for less experienced staff

We are looking for candidates in dotnet developers who have good knowledge in
MVC
.net core
LINQ
Database
Experience: 1-12 yr
Location : Jaipur

● Developing and implementing highly-responsive user interface components using
React concepts.
● Developing and implementing front-end architecture to support user interface
concepts.
● Building reusable components and front-end libraries for future use
● Ability to build apps and websites that are extremely sensitive.
● Create data visualization tools, libraries, and reusable code for prospects
● Integrate designs and wireframes within the application code
● Translate wireframes and designs into good quality code
● Good understanding of CSS libraries, GIT, Sigma, Adobe XD etc.
● Writing application interface codes using JavaScript following React.js workflows
● Troubleshooting interface software and debugging application codes.
● Developing and implementing front-end architecture to support user interface
concepts.
● Monitoring and improving front-end performance.
● Documenting application changes and developing updates
● Design and develop new custom components to meet project requirements
Requirements
Responsibilities:
- Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
- Apply fundamental knowledge of programming languages for design specifications.
- Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
- Serve as advisor or coach to new or lower level analysts
- Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
- Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members
Qualifications:
- Minimum 6 years of total IT experience
- Minimum 4 years of Appian development experience
- Good logical and reasoning skills
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated problem-solving and decision-making skills
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Ability to read requirements and independently work on a project with minimal supervision
Education:
- Bachelor’s degree/University degree or equivalent experience
Job Title : Assistant Manager
Function :
Location : All Locations
>> OVERVIEW
An independent audit of financial statements is essential for the effective operation of business entities and the capital markets. We are committed to providing a constructive and challenging audit, one that is also independent and delivers the messages that matter to management and the audit committee. We add value beyond the financial statement through the insights we bring, based on our knowledge of a client’s business drivers and of individual sectors. Apart from financial statements audit (including IFRS and US GAAP reporting), we also provide other forms of assurance and attestation reporting. Our approach is based on robust audit methodologies, appropriate use of technology and a wide range of compliance tools underpinned by sound judgement and objectivity..
>> ROLE & RESPONSIBILITIES
· Work with the Audit practice to execute Statutory Audit/ Indian GAAP/ IFRS/ US GAAP accounting services and related services for clients
· The candidate will be expected to be a team member in large assignments and lead small / medium audit teams whilst exercising compliance with our Audit manual, Auditing Standards and legal regulations
>> THE INDIVIDUAL
· Be a qualified CA
· Have 3 - 5 years post qualification experience in Statutory Audit in a similar environment (Audit and Accounting firms)
· Have the ability to work under stringent deadlines and demanding client conditions
· Be willing to travel within India or abroad for continuous/ long periods of time
· Have strong soft skills like inter personal, team and communication skills both verbal and written
>> SELECTION PROCESS
· Candidates should expect minimum 3 rounds of personal interviews to assess clarity on concepts, communication skills and attitude
>> COMPENSATION
· Details of the compensation breakup will be shared with short-listed candidates only




Remuneration: Rs. 8-11 LPA. Not a constraint for the right candidate.
We are looking for an iOS developer who will take a key role on our team. Our iOS developer will be responsible for the development of mobile applications for iOS devices.
- You'll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our (platform/application/etc.)
iOS Developer Skills and Expertise (Below is a list of several skills and responsibilities of iOS developers. Remember to remove any that do not fit your specific role) :
- Design and build applications for Apple devices on the iOS platform.
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
- Maintain code integrity and organization.
- Be proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch.
- Experience with iOS frameworks such as Core Data, Core Animation, as well as offline storage, threading, and performance tuning
- Must be familiar with RESTful APIs to connect iOS applications to back-end services
- Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)
- Experience with cloud message APIs and usage of push notifications.
- Knowledge of code versioning tools (such as Git, Mercurial or SVN).

