Technical SEO Manager

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

About GoComet (www.gocomet.com):

GoComet is the world's leading AI Powered Transportation Visibility solution, revolutionizing the Supply Chain and Logistics industry. In just 5 years, we've partnered with over 500 Global Brands, including 7 Fortune 500 companies like John Deere, Unilever, and Koch Industries. At GoComet, we're not just changing logistics; we're shaping the future of global commerce.

Job Description:

We are seeking an experienced and dynamic Account Executive to drive sales in either the US or South East Asia region. As an integral part of our sales team, you will be responsible for expanding our customer base in the specified market, focusing on mid-market and enterprise segments. This role reports directly to the Global Head of Sales and Co-Founder.

Must-Haves:

●     Tech Sales Experience: Proven track record in tech sales within the Supply Chain & Logistics industry, preferably with experience in selling SaaS solutions.

●     International Market Experience: Demonstrated success in sales within international markets, specifically in APMEA or the Americas.

●     Territory Planning & Pipeline Building: Strong understanding and experience in territory planning and pipeline building, particularly in the mid-market and enterprise customer segments.

●     Outbound Pipeline Generation: Ability to effectively generate outbound pipeline through various channels and strategies.

Good to Have:

●     Startup Experience: Previous experience working in a startup environment, with a demonstrated ability to thrive in a fast-paced, agile setting.

●     Market Entry Experience: Experience in launching products or services into new markets, including market research, strategy development, and execution.

We Offer:

●     Flat Structure: Work closely with the Global Head of Sales and Co-Founder in a flat organizational structure, enabling direct communication and rapid decision-making.

●     Flexible Working Hours: Enjoy the flexibility to manage your work schedule according to your productivity and personal commitments.

●     Market Compensation: Competitive salary package with performance-based incentives and opportunities for career growth.

●     Dedicated Lead Gen and SDR Support: Access to dedicated lead generation and sales development resources to help you build and nurture your pipeline effectively.

●     Travel Opportunities: Travel to multiple markets for business development purposes, gaining exposure to diverse cultures and business landscapes.

How to Apply:

If you are passionate about driving sales, thrive in a dynamic environment, and meet the qualifications outlined above, we encourage you to apply by sending your resume and a cover letter highlighting your relevant experience to [HR Email Address]. Please include "Account Executive - Sales (US/South East Asia)" in the subject line of your email.

Join us in revolutionizing the supply chain and logistics industry!

Hello!

We at FindingPi Pvt. Ltd. are looking for an efficient Project Manager to contribute to and support the planning and execution of projects. The Project Manager's responsibilities include monitoring project progress, following up with stakeholders on the completion or delay of project phases, scheduling meetings, and maintaining project documents and reports.

Roles & Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.

• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.

• Track project performance, specifically to analyze the successful completion of short and long-term goals.

• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.

• Ensure that all projects are delivered on time, within the scope, and within budget.

• Create and manage Agile artefacts like User Stories, Tasks, Issues, etc.

• Ensure resource availability and allocation.

• Measure performance using appropriate project management tools and techniques

• Report and escalate issues to management as needed.

• Establish and maintain relationships with third parties/vendors. Manage the relationship with the client and relevant stakeholders.

• Perform risk management to minimize potential risks.

• Create and maintain project documentation as per the process. Develop spreadsheets, diagrams, and process maps to document needs

• Use and continually develop leadership skills and perform other related duties as assigned.

Requirements:

• Bachelor's Degree in the appropriate field of study or equivalent work experience

• 2+ years of working experience in project management

• Hands-on experience with project management software tools like JIRA.

• Excellent client-facing and internal communication skills

• Excellent written and verbal communication skills

• Solid organizational skills including attention to detail and multitasking skills

• Strong working knowledge of Microsoft Office

• Project Management Professional (PMP) / PRINCE II certification is a plus
•  

Job Location: Shivaji Nagar, Pune (WFO)

Responsibilities:

> Collaborate on high-quality web applications using PHP (Laravel) and frontend frameworks like ReactJS/VueJS.

> Assist in designing secure RESTful APIs and conduct API testing with tools like Postman.

> Contribute to test case creation and maintenance (PHPUnit/FeatureUnit).

Work within an Agile environment, participating in sprint activities.

#Requirements:

> 1 to 2 years of Full Stack development experience with a focus on PHP (Laravel).

> Strong understanding of RESTful API design and frontend technologies.

> Excellent communication skills and ability to work collaboratively in a team.

> Familiarity with version control (Git) and JIRA software.

> Analytical mindset and problem-solving skills.

> Experience with 3rd party integrations and payment gateways.

#Experience_ Required : 1 to 2 Years

#Location : Indore (WFO)

Job Code: Job Title: AADM Band: 5(a)

Reporting To: Office Head Function – Agency - Sales Department: Agency

JOB SUMMARY:

 Responsible for

Agent Recruitment

Agent Development

Meeting Business goals

KEY RESPONSIBILITIES:

 Develop various sources of agent hiring and build a team of Agents

 Ensure product knowledge by Max Life Insurance ways of training

 Field demonstration (FODs)

 Work closely with Agents on planning and reviewing of activities and goals

 Achievement of monthly, quarterly & yearly business plans

 Ensure Company's product mix sales ration and adhere to the business norms

 Hold periodical customer meet to understand customers' pulse and product needs

 Ensure customer queries are responded to satisfactorily as per Max Life Insurance standard

 Eligibility Criteria: Any Graduate / Post graduate with good experience in sales

OTHER RESPONSIBILITIES:

 HO co-ordination

 Sales promotion activities

 Assist in overall running of the Office

 Experience- 2-6 years in Sales

MINIMUM EDUCATION:

 Graduate preferably with an MBA

MINIMUM/SPECIFIC EXPERIENCE:

 Graduate

 Minimum of 2 years of experience in sales and sales management, recruitment, supervision and

development of people, Preferably in BFSI.

 Should have local market exposure and experience in process driven, quality sales organizations graduate

preferably with an MBA

• Hire kick-ass engineers and coordinate their training and onboarding with our HR team
• Guide and mentor the engineering team, setting the bar for good programming skills through personal example
• Work with the Project Management team to manage software development projects by setting requirements, goals and timelines
• Prepare and manage the engineering department’s budget
• Design strategies for future development projects based on the company’s overall objectives and resources
• Coordinate with external stakeholders for new integrations and tools
• Track, report and improve execution metrics for your group.
• Deliver superior economics by making strategic investments in automation, analytics and machine learning.
• Work with our security team to assure Cloud environments are secure and compliant.
• Implement engineering processes under the guidance of the CTO. 
• Lead technical resolution of priority incidents, facilitate post-incident evaluations and ensure permanent closure of incidents.
• Design, experiment, and implement processes to increase the overall productivity of geographically distributed teams by tracking the relevant metrics
• Make an impact on overall tech culture and make collaboration across teams very effective to reach important business goals.

• Experience as a director of engineering or similar senior-level position
• 10+ years working in a technological role with 2+ years managing 20 or more engineers
• A seasoned leader who has unlimited energy to influence and daring to take initiatives and risks.
• A programmer who is a role model.
• Excellent project management skills
• High personal drive; results oriented; makes things happen
• Supremely tech savvy, able to wear multiple hats such as being an awesome programmer, application developer, technical architect, database designer.
• Large scale software product engineering experience with contemporary tools and delivery methods in a complex environment (i.e. DevOps, CI/CD, Agile, etc.).
• Must be knowledgeable about industry trends, best practices, and change management.
• Excellent communication and interpersonal skills
• Effective in building close working relationships with others
• Innovative and creative and adaptive to new environment
• Ability to absorb professional knowledge quickly and develop skills.
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
• Ambitious individual who can work under their own direction towards agreed targets/goals with creative approach to work.
• Intuitive individual with an ability to manage change and proven time management.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

Responsibilities   

• Understand the high-level product roadmap for the squad and immediate features to be developed, contributing to high-level estimation and lay-out of the development sequences. Complete complex development tasks with minimal guidance  
• Constantly and actively contribute to pushing code to production with the objective of becoming a main contributor. Write testable, efficient, and reusable code suitable for continuous integration and deployment, that respects best practices and industry development standards 
• Review Unified Modeling Language (UML) diagrams and technical documentation, ensuring its quality. Enable best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team.  
• Drive the adoption of best practices & regular participation in code reviews, design reviews, architecture discussions 
• Experiment with new and relevant technologies, and tools, and drive innovation & adoption while measuring yourself on the impact you can create. 
• Implementation of long-term technology vision for your team. Responsible for the complete architecture of your product. 
• Creating architecture & designs for new solutions around existing/new areas u Decide technology & tool choices for your team & be responsible for them. 
• Be accountable for code quality with the assistance of a QA Analyst to conduct adequate testing. 
• Review and contribute to technical documentation. Contribute actively to the design of the solution, challenging other members on technical decisions. 

Skills 

• Working with other TypeScript developers and software engineers to develop Front-end and back-end architecture that’s well-structured and flexible, along with the APIs to support it. 
• Developing and implementing Back-end architecture to support user interface concepts. 
• Developing and implementing highly responsive user interface components using Node concepts. 
• Create data visualization tools, libraries, and reusable code for prospects. 
• In-depth knowledge of TypeScript, CSS, HTML, and back-end languages. 
• Knowledge of Backend service like AWS Services, Microservice, Serverless software. 

Qualifications  

• Bachelor's degree in computer science, computer engineering, or related field. 
• Proficiency with TypeScript, CSS, HTML, and Back-end languages. 
• 7+ years’ experience in Node JS, Typescript, NoSQL, RDBMS, AWS Services 
• The ability to learn new technologies quickly 
• The ability to communicate complex procedures to other colleagues. 

Is software engineering your passion? Are you always hungry for challenges? Do you like to take risks?  Do you always crave to learn more and more? Do you like to help others solve their problems? Do you like to solve complex problems by simple methods?

• Culture to promote learning and growth by relentless focus on innovation.
• A team of aces to work with.
• Streamlined engineering processes woven around Agile methodology with the help of tools.
• Design led engineering focus.
• Opportunity to work on B2B and B2C products in various domains like healthcare & education.
• Opportunity to work on cutting edge technologies like IoT, Azure, AWS, Power BI, ML, Data Analytics etc.

• At least 4 years of experience in software development.
• High proficiency of OOP.
• More than 3 years of writing code in C#.
• Strong knowledge of SQL, writing stored procedures and advanced aggregation concepts in SQL.
• Expertise in web application development using ASP.NET MVC and creating Web APIs on .NET Core.
• Proficiency in modern Javascript (ES6 and up) and/or Typescript.
• At least 1 year experience in Angular. 
• Experience with developing applications for Azure PaaS will be preferred.
• Ability to troubleshoot and debug applications for functional and common problems.

• Working experience with Scrum methodology.
• Good written and Verbal Communication Skills.
• Understanding of commonly used design principles and design patterns.
• Working experience in writing automated unit tests using MSTest or any other similar framework

Role and Responsibilities

• Constantly putting yourself in our user’s shoes in order to understand both the delights, and the frustrations of their product experience
• Iterate on our product suite to look for ways we can deliver more value to our customer
• Identify growth levers that can create significant improvements in our growth
• Analyze and scope new product features and initiatives with our data, marketing and engineering teams
• Run experiments and take ownership of analysis from these experiments/KPIs
• Write accessible documentation on product features and initiatives
• Work with usage data and analytics to track product rollouts and feature efficacy

Skills & Experience

• You have 2-3 years or more in consumer tech (ideally Fintech) in a product role
• You are passionate about making a social impact and want to help build a business that dramatically improves people’s lives-You constantly generate ideas about how you might improve a product
• You have significant experience on extracting and delivering consumer insights via focus groups, usability tests, surveys, behavioral data, A/B testing
• You have a strong analytical background and can dive deep into KPIs to understand how to improve them
• You are not discouraged when an idea is released and doesn’t lead to the optimum outcome, instead you will learn from it and move to the next project
• Excellent written and oral communication skills with the ability to multitask

Qualifications and Education Requirements

B.E, Any Graduation in IT