Technical SEO Manager

Data Science Analyst – Remote 

Springer Capital is a real estate investment firm based in Chicago, Shanghai, and Hong Kong. Springer engages in Capital Advisory for APAC Private Equity and Asset Management making financial investments in real estate and other sectors in US markets. 

Springer seeks an Data Science Analyst to join the Technology side of the company. The internship can be onsite in Shanghai or conducted remotely. The start date of the internship is flexible.  

Job Highlights 

As an intern for the data analysis team, you will be focusing on researching and developing tools and workflow that automate some parts of our business automation.  As business automation is important throughout the firm, you will have the opportunity to collaborate with teams across Springer. 

What you will do as an intern: 

Collect data from various sources, including databases, APIs, and web scraping tools. 

Clean and process raw data to ensure it is accurate and consistent. 

Analyze data to extract insights using computational tools, such as Excel, SQL, and Python. 

Communicate insights in a clear and concise manner with the manager along your progress.  

Implement solutions based on insights you discovered to improve business processes or solve problems. 

Our commitment to your development: 

Overarching and detailed training materials before interns hit the desk 

Interns will have group calls with the director and supervisors regularly for up-to-date and constructive feedback 

Greater leadership and responsibilities will be given to interns based on work quality 

Who we are looking for: 

Strong experience using Excel.  

Passionate about analyzing data.  

Experience (preferred) with data analysis.  

Research and problem-solving abilities 

About Springer:   

Springer Capital focuses on raising capital and solving capital issues in the real estate private equity market. We have experience raising capital for clients across the entire capital spectrum. Client relationships are a top priority for Springer. We establish long-term relationships with investors and lenders as well as have active dialogues with private equities, family offices, pension funds, infrastructure funds, and independent sponsors across Asia. With Springer’s expertise in the housing market, we ensure all parties are aligned in land acquisitions, development, improvements, sales, and lease-up. 

Technical and legal Information 

The internship enrollment period is flexible. The expected hours are 20 per week for ~3 months. Upon completion, you will receive an internship confirmation letter, or you can apply to your school for internship credit.  

We are seeking a Banking & Payment Executive to manage daily banking operations and ensure timely and accurate payments.

Key Responsibilities:

• Handling bank transactions and daily banking activities

• Processing vendor and statutory payments

• Managing online banking operations

• Cheque preparation, issuance, and tracking

• Performing bank reconciliation on a regular basis

Skills & Requirements:

• Sound knowledge of banking and payment processes

• Experience in vendor and statutory payments

• Familiarity with online banking platforms

• Strong attention to detail and accuracy

We're looking for folks with an uncanny ability to create designs from a written/verbal brief and animate them quickly! An enthusiastic visual storyteller that doesn't entirely depend on templates or presets. No animation challenge is new or hard for them. Crafting visual narratives that can be re-purposed across platforms should be a walk in the park, keeping long-term brand consistency in mind. Handling multiple projects with shifting priorities and tight deadlines shouldn’t faze you!

Expectations: Proficient in Adobe Creative Suite (After Effects, Premiere Pro, Illustrator, Photoshop); Design Tools: Figma; Animation principles, typography, color theory, and composition; Understanding of audio-visual synchronization; Portfolio demonstrating motion graphics, explainer videos, social media content, and UI/UX animations; Ability to translate complex concepts into clear, engaging visuals; Strong communication and collaboration skills in a remote-first environment.

Bonus: Experience with Google Labs tools/projects; Sound design fundamentals; Experience creating content for audio-focused brands or platforms; Lottie animations for web/mobile; Familiarity with video codecs and export optimization.

Solution Architect (Presales for Services)

Company Name: Inflow Technologies

Company Website: https://inflowtechnologies.com/

Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.

Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.

Inflow has an annual run-rate revenue of USD 700+ Million.

Location: Bangalore

Mode of Working: Work From Office 

Days of Working: 5 Days a week

Responsibilities

Position Overview:

We are looking for a dynamic and technically proficient Presales Solution Architect to join

our Services Business Unit (BU). This role demands strong expertise in Security,

Networking and Mobility domains and will be pivotal in stitching together complex IT services deals, collaborating with sales teams, engaging with partners and customers, designing end-to-end solutions, preparing Statements of Work (SOW), and creating detailed effort

estimations.

Key Responsibilities:

Presales &Solution Design

• Act as a technical expert in Security, Networking, and Mobility for IT services solutions.
• Engage with customers and channel partners to understand business challenges and technical requirements.
• Design customized service solutions aligned with customer needs.
• Collaborate with OEMs, service delivery, and project teams for developing solution proposals.

SOW & Effort Estimation

• Prepare detailed Statement of Work (SOW) documents clearly outlining deliverables, timelines, and responsibilities.
• Conduct effort estimations based on complexity, scope, and resource requirements.
• Define delivery models (onsite/offshore/hybrid) and SLAs as per project scope.

Bid Management & Deal Structuring

• Own and manage the technical response for RFPs, RFIs, and RFQs.
• Collaborate with internal stakeholders (sales, delivery, legal, and finance) for deal structuring and pricing.
• Build compelling proposals that articulate business value and technical benefits.

Stakeholder Collaboration

• Work closely with the Sales team to position services effectively and drive revenue.
• Interface with customers to provide clarity on solutions, approach, and service capabilities.
• Maintain strong relationships with OEM partners to stay updated on technology trends and solution offerings.

Knowledge Management & Enablement

• Continuously enhance domain knowledge on latest Security, Networking, and Mobility trends and services.
• Contribute to the development of reusable solution templates, case studies, and delivery frameworks.

Experience: 8+ Yrs or relevant Experience in Solution Designing of Networking and Cybersecurity Products

Skills Needed

Required Skills & Experience:

• 8+ years of experience in Presales/Solution Architect roles within IT Services.

Strong hands-on knowledge in:

• Cybersecurity technologies: Firewalls, SIEM, Endpoint Security, Identity & Access Management.
• Networking: SD-WAN, LAN/WAN, Switching/Routing, Wireless.
• Enterprise Mobility: MDM, BYOD strategies, secure access management.
• Demonstrated experience in writing SOWs, designing solutions, and creating effort estimates.
• Deep understanding of ITIL processes and service delivery life cycle.
• Proven experience handling complex, multi-technology deals.
• Excellent presentation, communication, and stakeholder management skills.

Interview process

2 Rounds Virtual and 1 Face-to-Face

Any other additional information

• Preferred Certifications (Nice to Have):
• CCNP / CCIE / CISSP / CISM / CEH / CompTIA Security+
• TOGAF / ITIL Foundation / PMP
• OEM-specific certifications (Cisco, Fortinet, Palo Alto, etc.)
• Commitment Clause of 3 years
• Key Attributes:
• Strategic mindset with attention to detail.
• Ability to work under tight deadlines and manage multiple proposals simultaneously.
• Team player with high ownership and accountability.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

• Develop and execute influencer marketing strategies and creative

campaigns

• Identify and build relationships with prominent influencers
• Building an influencer ecosystem for e-commerce/start-ups.
• Research relevant influencers and contact them.
• Build good relationships with influencers.
• Negotiating with influencers
• Monitor influencer activity, analyse their performance, identify areas

of improvement, and recommend

• Research relevant industry experts, competitors.
• Brainstorm new, creative approaches to influencer/ affiliate/

collaboration campaigns.

• Liaising with the marketing team to create and coordinate

marketing strateg

Your Responsibilities

• You will be a rockstar front end engineer bringing to life designs and solutions created in collaboration with designers and product managers. You will be responsible for converting the requirements to fast, optimised, usable interfaces, loved by our users.
• You will be the main source of knowledge on everything “front end” related and guide the team to make correct technical decisions to ensure the speed and scale of the solutions deployed.
• Collaborate daily with back-end developers and web designers to improve the usability
• You will be a key person in ensuring that agile processes created by the team are adhered to and you actively contribute to the improvement of these processes. You will be responsible for estimating your tasks and ensuring that promised timelines are met.
• You will be responsible for the performance, security, scalability, reusability and quality of the applications under you. You will collaborate with senior engineering managers/architects to refine & improve your solutions. You will cascade the same culture across the team by supporting and mentoring team members, helping build truly scalable applications
• You will need to collaborate closely with product managers, designers and business stakeholders to achieve predictable results at a rapid pace. 
• You will be able to handle competing priorities and chart the best course of action for yourself and your team members ensuring blockers are removed
• You will help in attracting and evaluating tech talent to help build the engineering brand of the organization.

Desired background & skills

• 3-9 years of experience as an engineer at top tier digital product companies across consumer or SMB. 
• 3+ years of experience in working on front end JS frameworks like React/Angular/Vue
• Excellent knowledge of working with responsive and adaptive designs. Expert in HTML5, JAVAScript, JQuery & CSS. Basic knowledge of SEO.
• Experience of design collaboration tools such as Zeplin, Figma, XD, Invision. 
• Bonus if either you’re a full stack developer with knowledge of the back end or have experience with cross-platform mobile technologies such as React Native or Flutter.
• You have strong problem-solving skills, data structures and algorithms. 
• Passion to work in an exciting, fast-paced environment. conscientious, curious, hard-working individual who craves accountability and loves to solve complex problems.
• You get a kick out of people using and loving your produced outcome.