Staff Software Engineer

Alphabin Technology Consulting 

Alphabin is an innovative Software Testing firm that leverages automation, RPA, generative, and applied AI. We create custom automation testing solutions that test the software within a short time, to change the game our clients are playing. 

Our approach integrates cutting-edge automation technology with our extensive experience, enabling our clients to accelerate their releases. By aligning harmoniously with our clients' strategic objectives and offering fully customized Testing/QA solutions that expedite the release cycle, we set ourselves apart from traditional software testing companies. 

📍 Address: 1100 Silver Business Point, Near VIP Circle, Utran, Surat – 394105

📍 Location: Surat –  https://goo.gl/maps/owdWTzESYSSirsLNA

🖥 Internship Type: Full-time

Why Join Alphabin as a Fresher?

• Industry recognition: Start your journey in a supportive environment with guidance
• Learn from Experts: Start your journey in a supportive environment with guidance from experienced professionals.
• Build a Portfolio: Gain hands-on experience with real-world content creation that showcases your skills.
• Upskill: Access training sessions, certifications, and workshops to enhance your knowledge in technology and content writing.
• Collaborative Culture: Be part of a team that values fresh ideas and teamwork.

Join Our Dynamic Marketing Team!

Do you have a knack for understanding customer needs and a passion for driving business growth? Are you someone who thrives on connecting ideas with opportunities? Alphabin is searching for Marketing champions to fuel our ambitious growth trajectory and help position us as a leader in AI-driven QA solutions.

What You'll Do:

Role Responsibilities: Marketing Specialist

• Strategize and Execute Campaigns
• Design and implement marketing campaigns to promote Alphabin’s automation testing and AI-driven solutions.
• Leverage digital channels, such as SEO, content marketing, email campaigns, and social media, to drive brand awareness and generate leads.
• Content Creation
• Develop engaging content, including blogs, whitepapers, case studies, and presentations that highlight Alphabin’s unique value proposition.
• Work on creating impactful visual and written material for both online and offline channels.
• Market Research
• Conduct in-depth research to identify industry trends, competitor strategies, and emerging opportunities.
• Gather customer insights to align marketing strategies with business goals.
• Event Management
• Plan and execute webinars, trade shows, and client workshops to showcase Alphabin’s expertise.
• Analytics and Reporting
• Use tools like Google Analytics, HubSpot, and others to measure campaign performance and optimize strategies for better results.

What You'll Experience:

• Fast-Paced Innovation: Work in an environment that embraces new ideas, technologies, and solutions to keep Alphabin at the cutting edge of marketing and sales strategies.
• Collaborative Culture: Join a team of passionate marketers and sales professionals who thrive on teamwork and shared goals.
• Career Growth: Advance your skills and career trajectory in a company that prioritizes employee development and rewards high performance.

Qualifications and Skills:

For Marketing Specialist:

• A Bachelor's degree in Marketing, Communications, Maths or a related field.
• Experience in digital marketing tools and platforms like, HubSpot, Salesforce or similar.
• Excellent copywriting and content creation skills.
• Strong analytical skills to measure and optimize campaign performance.
• Ability to manage multiple projects with attention to detail.
• Preferred Skills:
• Knowledge of AI, automation, and QA industry trends is a plus.
• Experience with tools like Canva, Figma, or Adobe Suite for marketing collateral.
• Familiarity with LinkedIn marketing and social selling techniques.
• Exceptional organizational and negotiation skills.

Take the first step toward your dream career—apply now!

We are Hiring Alert | India Sourcing Specialist – Contract Role

We are looking for passionate and dynamic Talent Sourcing Specialists to join our team!

Location: Hyderabad

Experience: 2–5 Years

Employment Type: Contract

🔍 Key Responsibilities:

• Source and attract top talent through various sourcing channels

• Mine internal & external databases for qualified candidates

• Conduct initial screening and shortlist profiles

• Maintain candidate data in Recruiting Management System (RMS)

• Stay updated with latest sourcing strategies and market trends

• Deliver quality profiles within defined timelines and SLA

✨ Skills Required:

✔ Strong sourcing & screening experience

✔ Excellent communication skills

✔ Knowledge of job portals & recruiting platforms

✔ Good understanding of market trends and hiring strategies

✔ Teamwork & problem-solving abilities

• Identify target audience and grow our email list
• Design and implement direct email marketing campaigns
• Proofread emails for clarity, grammar and spelling
• Ensure mobile-friendly email templates
• Write newsletters including all company updates
• Upgrade our email templates using graphics, personalization and advanced features
• Ensure prompt and accurate communication with clients via email to minimize unsubscribes
• Create email databases for lead generation
• Analyze campaign performance and suggest improvements
• Report on sales revenue generated from email marketing efforts
• Ensure emails follow industry policies and best practices

JOB TITLE - Product Development Engineer - Machine Learning
● Work Location: Hyderabad
● Full-time
 

Company Description

Phenom People is the leader in Talent Experience Marketing (TXM for short). We’re an early-stage startup on a mission to fundamentally transform how companies acquire talent. As a category creator, our goals are two-fold: to educate talent acquisition and HR leaders on the benefits of TXM and to help solve their recruiting pain points.
 

Job Responsibilities:

• Design and implement machine learning, information extraction, probabilistic matching algorithms and models
• Research and develop innovative, scalable and dynamic solutions to hard problems
• Work closely with Machine Learning Scientists (PhDs), ML engineers, data scientists and data engineers to address challenges head-on.
• Use the latest advances in NLP, data science and machine learning to enhance our products and create new experiences
• Scale machine learning algorithm that powers our platform to support our growing customer base and increasing data volume
• Be a valued contributor in shaping the future of our products and services
• You will be part of our Data Science & Algorithms team and collaborate with product management and other team members
• Be part of a fast pace, fun-focused, agile team

Job Requirement:

• 4+ years of industry experience
• Ph.D./MS/B.Tech in computer science, information systems, or similar technical field
• Strong mathematics, statistics, and data analytics
• Solid coding and engineering skills preferably in Machine Learning (not mandatory)
• Proficient in Java, Python, and Scala
• Industry experience building and productionizing end-to-end systems
• Knowledge of Information Extraction, NLP algorithms coupled with Deep Learning
• Experience with data processing and storage frameworks like Hadoop, Spark, Kafka etc.

Position Summary
We’re looking for a Machine Learning Engineer to join our team of Phenom. We are expecting the below points to full fill this role.

• Capable of building accurate machine learning models is the main goal of a machine learning engineer
• Linear Algebra, Applied Statistics and Probability
• Building Data Models
• Strong knowledge of NLP
• Good understanding of multithreaded and object-oriented software development
• Mathematics, Mathematics and Mathematics
• Collaborate with Data Engineers to prepare data models required for machine learning models
• Collaborate with other product team members to apply state-of-the-art Ai methods that include dialogue systems, natural language processing, information retrieval and recommendation systems
• Build large-scale software systems and numerical computation topics
• Use predictive analytics and data mining to solve complex problems and drive business decisions
• Should be able to design the accurate ML end-to-end architecture including the data flows, algorithm scalability, and applicability
• Tackle situations where problem is unknown and the Solution is unknown
• Solve analytical problems, and effectively communicate methodologies and results to the customers
• Adept at translating business needs into technical requirements and translating data into actionable insights
• Work closely with internal stakeholders such as business teams, product managers, engineering teams, and customer success teams.

Benefits

• Competitive salary for a startup
• Gain experience rapidly
• Work directly with the executive team
• Fast-paced work environment

About Phenom People

At PhenomPeople, we believe candidates (Job seekers) are consumers. That’s why we’re bringing e-commerce experience to the job search, with a view to convert candidates into applicants. The Intelligent Career Site™ platform delivers the most relevant and personalized job search yet, with a career site optimized for mobile and desktop interfaces designed to integrate with any ATS, tailored content selection like Glassdoor reviews, YouTube videos and LinkedIn connections based on candidate search habits and an integrated real-time recruiting analytics dashboard.

 Use Company career sites to reach candidates and encourage them to convert. The Intelligent Career Site™ offers a single platform to serve candidates a modern e-commerce experience from anywhere on the globe and on any device.

 We track every visitor that comes to the Company career site. Through fingerprinting technology, candidates are tracked from the first visit and served jobs and content based on their location, click-stream, behavior on site, browser and device to give each visitor the most relevant experience.

 Like consumers, candidates research companies and read reviews before they apply for a job. Through our understanding of the candidate journey, we are able to personalize their experience and deliver relevant content from sources such as corporate career sites, Glassdoor, YouTube and LinkedIn.

 We give you clear visibility into the Company's candidate pipeline. By tracking up to 450 data points, we build profiles for every career site visitor based on their site visit behavior, social footprint and any other relevant data available on the open web.

 Gain a better understanding of Company’s recruiting spending and where candidates convert or drop off from Company’s career site. The real-time analytics dashboard offers companies actionable insights on optimizing source spending and the candidate experience.

Kindly explore about the company phenom (https://www.phenom.com/">https://www.phenom.com/)
Youtube - https://www.youtube.com/c/PhenomPeople">https://www.youtube.com/c/PhenomPeople
LinkedIn - https://www.linkedin.com/company/phenompeople/">https://www.linkedin.com/company/phenompeople/

https://www.phenom.com/">Phenom | Talent Experience Management

• Work with development teams and product managers to ideate software solutions

• Develop and manage well-functioning databases and applications

• Write effective APIs

• Test software to ensure responsiveness and efficiency

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

• Write technical documentation

• Proven experience in Software Development

• Experience developing web applications

• Knowledge and Understanding  of programming languages(e.g. Java, Python, C, C++) and Understanding JavaScript frameworks (e.g. React, Node.js)

• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) 

• Excellent communication and teamwork skills

• Great attention to detail

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

• Create regional sales plans and quotas in alignment with business objectives
• Self-driven individual with revenue closing experience and pipeline building
• Identify and qualify high ticket deals and opportunities.
• Must have knowledge on leading cloud services like AWS/Azure/Digital Ocean
• Support sales with day-to-day sales operation
• Evaluate individual performances
• Report on regional sales results
• Forecast weekly/Monthly/quarterly with Sales pipeline and closures
• Identify hiring needs, select and train new salespeople
• Prepare and review the annual budget for the area of responsibility
• Analyze regional market trends and discover new opportunities for growth
• Address potential problems and suggest prompt solutions
• Participate in decisions for expansion
•