
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

Similar jobs
- Strong Enterprise account executive / Enterprise sales executive Profile with focus on Global Markets
- Mandatory (Experience 1): Must have 3+ years of experience in B2B Tech / SaaS sales.
- Mandatory (Experience 2): Must have had annual sales quotas of $250K+ with average deal sizes of $20K+
- Mandatory (Experience 3): Must have experience working in global markets (APAC / US / UK or similar), India & Middle East–only experience is not acceptable.
- Mandatory (Compensation): Candidate's Total CTC should be above 30L (Fixed+Variable)
- Mandatory (Company): Must be from a B2B SaaS Product Company
Job Description For Content Writer:
1. Regularly produce various content types, including email, social media posts, blogs, and white papers.
2. Actively manage and promote our blog, and pitch articles to relevant third-party platforms.
3. Edit content produced by other members of the team.
4. Collaborate with other departments to create innovative content ideas.
5. Create eye-catching and innovative headlines and body copy.
6. Writing a wide variety of topics for multiple platforms
Content Writer Skills:
• Excellent verbal and written communication skills.
• 2-6 years of experience in technical writing.
• Creative and innovative thinker and planner.
• Assists team members when needed to accomplish team goals.
• Good interpersonal and communication skills
• Familiarity with keyword placement and SEO
• The ability to consistently meet tight deadlines
Job Location: Noida Sec63
Job Profile: Content Writer
Job Timing: Day Shift
Salary Package: Depends on skills
Venue: Graygraph Technologies, Second Floor, Block- A128, Sector 63, Noida.
Responsibilities / Your mission, should you choose to accept🚀
- To design flows and experiences that are delightful, intuitive and elegant.
- Execute on a master level with an eagle eye for detail.
- Give feedback on product strategy and design work to continually push the level of quality on the team.
- Collaborate Product and Engineering to deliver a world class experience to our users.
- From wire-framing to designing end-to-end flows and prototypes, you will be in charge of designing products that solve problems in a simple and elegant way while taking care of every small detail.
- Evaluate current processes, identify best practices, develop plans to reach goals and implement improvements.
- Strive every day to ensure the product is more loved by customers than it was the day before
About You
- 2+ years demonstrated experience with end-to-end (hybrid UX and UI) product design in a product company.
- Strong visual design skills, ideally with experience designing iconography, illustration and creating motion graphics
- The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build').
- Experience in building and shipping applications or software (mobile/web).
- Must have a portfolio featuring examples of design work.
- Clean visual design sense and skills in typography and grids
- Hugely customer-focused with a passion for great customer journeys and experiences
- To be a constant learner. You will be always growing - both personally and with the team
- Experience using data to inform design improvements
- Brownie points 🍪
- If you have built gamified consumer digital products or have ideas for the same.
- Illustration skills
- Creating motion graphics
- Strong visual design chops
UI/UX Design Internship at a stealth product startup.
You will learn:
Product Design
UX Research
UI Design
Summary
• The project lead is a core member of the agile teams implementing EdTech solutions. These EdTech solutions, ranging across Learning Platforms, Assessment systems, Simulation Training, and Interactive content, are to be fit-for-purpose, efficient, and of high quality.
• The responsibility of the project lead is to guide the overall implementation of the solutions created by the Zeus Learning team and address day-to-day issues related to the client’s business processes
The essence of Role – key accountabilities
• Take charge of the project and help it succeed
• Work with cross-functional teams to create a shared vision
• Coordinate all activities to run the project
• Build product roadmaps, run agile ceremonies and manage stakeholder expectations
• Educate teams about software development processes.
• Be the interaction point between Zeus Learning teams and the client and set correct expectations
• Ensure the product shapes up as envisioned
Requirements
• Should have a history of managing large projects.
• Good understanding of agile software development processes.
• Should be able to run teams and keep people motivated throughout the project.
• Have great negotiation skills
Hiring for Lead Auditor (QMS / ISMS) role.
Job description Below :
- Preparation Dept. Objective reports.
- Preparation of Internal Audit Schedule & Coordination /opening meeting and closing meeting.
- Follow up for Internal Audit closing of Observations.
- Preparation of Management review meeting Input & Output reports.
- Coordination Certification Audit and Surveillance (TUV-SUD) Audit for ISO 9001:2015 and ISO 27001:2013.
- Follow up for closing of Observations.
- To update QMS & ISMS Manual, Procedures, Policies, Risk Assessment Plan, SOA & Formats.
- Internal Audit of ISO - QMS & ISMS standards.

Skills
Have a good talent and knowledge









