
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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Date posted: 31 December 2025
Pay: ₹15,000.00 - ₹25,000.00 per month
Job description:
Inside Sales Executive (Female)
Company: Jupsoft Technologies Pvt. Ltd.
Location: Noida (On-site)
Experience: 1–3 Years
Industry: ERP / EdTech / SaaS
Job Responsibilities:
- Handle inbound & outbound sales calls and CRM leads
- Pitch Jupsoft’s ERP, LMS & CRM solutions to schools & institutions
- Follow up on leads from website, digital marketing & campaigns
- Schedule demos and assist in proposal/quotation preparation
- Maintain CRM pipeline and achieve monthly sales targets
Required Skills:
- Excellent communication in English & Hindi
- Experience in Inside Sales / Telecalling / EdTech / ERP / SaaS
- Strong follow-up, negotiation & closing skills
- Basic knowledge of CRM, MS Excel & email communication
Qualification: Graduate / MBA (Preferred)
Salary: Best in Industry + Incentives
Why Jupsoft?
20+ years legacy | Leading ERP & EdTech solutions | Growth-oriented environment
Apply Now to join a fast-growing IT & EdTech company.
Job Type: Full-time
Ability to commute/relocate:
- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Title: L2 SIEM Administrator - LogRhythm
Location:
Pune – Customer Site (Magarpatta)
Job Summary:
We are seeking an experienced and proactive L2 SIEM Administrator with expertise in LogRhythm to manage, maintain, and optimize our Security Information and Event Management (SIEM) infrastructure.
The ideal candidate will develop use case frameworks, implement SIEM rules, and ensure efficient log management and threat detection.
Key Responsibilities:
LogRhythm Administration:
Manage and maintain the LogRhythm SIEM platform for optimal performance.
Develop, implement, and fine-tune use case frameworks and detection rules to enhance threat detection.
Incident Analysis:
Investigate security alerts and logs to identify and respond to threats.
Escalate unresolved issues to higher-level teams or external stakeholders.
Log Management:
Onboard and configure log sources, ensuring accurate data ingestion and normalization.
Validate log integrity across network and endpoint sources.
Optimization and Troubleshooting:
Resolve technical issues and optimize system performance.
Monitor and maintain dashboards and reporting tools for actionable insights.
Qualifications:
Proven expertise with LogRhythm, including creating and managing use case frameworks and detection rules.
3+ years of experience in SIEM administration.
Strong understanding of security logs, event correlation, and incident analysis.
Familiarity with scripting (Python, PowerShell) and security frameworks (e.g., MITRE ATT&CK).
Relevant certifications (e.g., LogRhythm Certified Professional (LRCP)) are a plus.
• Experience in WooCommerce Development and payment gateway integration
• Experience in WordPress Theme Customization & Development
• Experience in WordPress Plugin Customization & Development
• Must have hands-on experience with Elementor Theme
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications • Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Strong understanding of PHP back-end development.
• Troubleshooting and error-solving attitude.
• Excellent written and verbal communication skills.
ROLE/SKILLS:
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
- Experience of theme design on the WordPress CMS is mandatory.
Skills and Qualifications
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
Note: Every front-end developer is expected to have a proficient knowledge of JavaScript, while most front-end developers should know jQuery.
- Good understanding of (Depending on the specific case, a developer should have the knowledge of advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.)
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.
Note: A UI/UX designer is expected to deliver finished resources for the developer to incorporate into the app. However, quite often a front-end web developer needs to make some small adjustments.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
- Good understanding of SEO principles and ensuring that application will adhere to them.
**Job Title: Content Writer (Technical Focus)**
**Job Description:**
We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.
**Responsibilities:**
1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.
2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.
3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.
4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.
5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.
6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.
7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.
**Requirements:**
1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.
2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.
3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.
4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.
5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.
6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.
7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.
**Education:**
Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.
**Preferred Qualifications:**
- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.
- Knowledge of HTML, CSS, and basic web design principles.
- Experience with Agile development methodologies.
**Benefits:**
- Competitive salary
- Health insurance
- Retirement savings plan
- Flexible work hours
- Professional development opportunities
- Dynamic and collaborative work environment
**How to Apply:**
If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!
• Responsible for writing, editing, and proofreading content
• Ideating and formulating a suitable content strategy to support the business needs
• Enhancing web traffic and user engagement by managing content across all social media
platforms
• Write engaging social media content
• Collaborate with marketing, PR, and customer experience to develop a variety of content
marketing materials
• Interpret creative direction and adapt points from creative briefs into persuasive copy
• Scheduling timelines for posting content
SKILLS REQUIRED:
• Creativity and ability to develop engaging content
• Excellent communication and writing skills
• Good time management and organizational skills
• Basic technical knowledge of HTML and web publishing and high computer literacy
• Knowledge of SEO and web traffic metric
• Social media management experience
• Strong research skills
We have an opening for Sr Lead Software Engineer -Full / Mern Stack Developer.
Responsibilities :
- Responsible for writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Understanding of performance testing and optimization techniques
Requirements
- Should have the ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React , Node.js, and Mongo.
- Binding of UI elements to JavaScript object models
- Creating RESTful services with Node.js
- Architect scalable web architectures
- Must have proven experience in front ( Rect.js)& back-end development (Node.js)
- Work in a cross-functional team to deliver a complete user experience
- Must know MongoDB, Express, Node.js, & React., Typescript, CSS, HTML, Bootstrap
- Create Unit and Integration tests to ensure the quality of code
- Be responsive to change requests and feature requests
- Write code that is cross-platform and cross-device compatible
- Must have the ability to wear many hats and learn new technologies quickly
- Candidate must have good Knowledge of Node Debugging
- Understanding & proficiency in REST APIs.
- Should know Git Repository and Jira.
- Integration of data storage solutions [RDBMS, NoSQL DB]
Qualifications
Having Expereince in MongoDB - Document DataBase,
Node.js —Express(.js) web framework -Backend
React(.js) — a client-side JavaScript framework along with Bootstrap , HTML5, CSS3 - Frontend
Education : B Tech , BCA or Equivalent
Relevant Experience : 3 to 9 years : Full Stack developer
Preferred Candidate : Immediate Joiner
Location: Kolkata only ( Onsite).
Key Responsibilities
- Design and Build complicated Workflow
- Understanding the user persona and deliver slick experience
- Experience in JavaScript (ReactJS / Redux) React Native, HTML, CSS, JQuery, HTTP
- Strong understating of XML, JSON, DOM, and w3c standards
- Providing technical expertise for every phase of the project lifecycle; from concept development to solution design, implementation, optimization and support
- Be an Interface with Stockholder sand architects to create technology specifications from business requirements for one or more modules within the project
- Responsible to prepare the technical design of the components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization)
- Proficient in articulating the pros and cons of using a certain technology stack or component or design pattern versus another to the clients and project team and drives selection of technologies, designs to come up with the optimal architecture
- Drives the performance tuning, re-design and re-factoring for a module
- Contributes to designing and implementing the build, release process as well as system configuration and deployment characteristics of the application
- Implements (hands-on) the module components based on prevailing Framework and Open-source standards & its best practices.
- Mentors the team (people working on the module and other project team members) on technology concepts and best practices for design, implementation and other processes









