
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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About the Role
We are looking for a proactive and detail-oriented Senior Site Reliability Engineer (SRE) to ensure the reliability, performance, and availability of our applications. The role involves monitoring production systems, troubleshooting issues, and collaborating with cross-functional teams to drive faster resolution and continuous improvement. You will play a key role in maintaining system stability and enhancing observability across our microservices-based platform.
Key Responsibilities
- Handle MFS application issues by investigating, troubleshooting, and escalating to engineering teams when needed
- Perform initial root cause analysis (RCA) and support resolution of recurring or moderately complex issues
- Ensure timely incident resolution in line with SLAs, including proper documentation of fixes and workarounds
- Identify and analyze system bottlenecks, and assist in deploying fixes via change management processes
- Collaborate with cross-functional teams (Development, SRE/DevOps, QA, Business) to resolve incidents and improve systems
- Use observability tools (Grafana, Loki, ELK) to monitor system health, availability, performance, and resiliency
- Participate in incident/severity calls, ensuring clear communication and coordination
- Develop and maintain knowledge bases, SOPs, and runbooks for standardized operations and troubleshooting
Required Skills & Experience
- Strong understanding of Linux/Unix systems for application support
- Hands-on experience troubleshooting applications in staging and production environments
- Ability to monitor system performance and identify root causes using logs and metrics
- Experience working with Kubernetes and microservices-based architectures
- Proficiency in observability and monitoring tools such as Grafana, Loki, and ELK (Elasticsearch, Logstash, Kibana)
- Familiarity with CI/CD practices and tools (e.g., Jenkins, GitOps)
- Experience in API testing and validation using tools like Postman and Swagger/OpenAPI
- Hands-on experience with PostgreSQL and MongoDB for troubleshooting and ad-hoc reporting
- Experience with ticketing and documentation tools such as Jira and Confluence
- Minimum 4+ years of experience in application support or reliability engineering
Education & Certifications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Relevant certifications (Cloud, Kubernetes, Microservices) are a plus
Work Schedule
- Willingness to work in a 24x7 environment, including weekends and on-call rotations
Lead Java Developer for Chennai based Product Company
About the Role
We are looking for a highly experienced Lead Java Developer with 8 to 15 years of expertise in Java development, AWS cloud infrastructure management and product development for 3 products. There is a clear path to leadership role within the organization. If you are not from Chennai, you should be willing to relocate to Chennai.
The ideal candidate will have a strong technical background with hands-on experience in Java, Spring Boot, and AWS or other cloud infrastructure management. This role requires a strategic thinker who can drive product vision, align cross-functional teams, and ensure the successful execution of cloud-based solutions, while providing the necessary support to the team in planning, coordination, and execution of various projects, ensuring they are completed on time, within scope, and within budget.
Key Responsibilities
- Manage product road map ensuring alignment with business goals.
- Collaborate with engineering teams, and the stakeholders to design & develop scalable cloud solutions.
- Lead product development lifecycle, from ideation to deployment and iteration.
- Stay updated with industry trends and emerging technologies to drive innovation.
- Develop technical documentation, user guides, and best practices for cloud infrastructure management.
- Ensure compliance with security, governance, and best practices in cloud deployments.
- Act as a liaison between business and technical teams to balance priorities and manage expectations.
- Conduct research on technical solutions and present findings to the project team.
Required Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- At least 8 to 10 years of experience in product management, & handling multiple projects simultaneously.
- More than 5 years of hands-on experience in Java, Spring Boot & related technologies.
- Strong technical background with hands-on experience in AWS OR Azure, OR Google Cloud Platform.
- Knowledge of cloud infrastructure, networking, security, and scalability best practices.
- Experience with CI/CD pipelines and DevOps practices.
- Experience working with google play store, app store, setting up app store accounts and handling deployments.
- Experience identifying, studying documentation and integrating with third parties for various needs such as identity verification, SMS integration and many such requirements.
- Proven ability to define product strategy and execute on complex technical roadmaps.
- Excellent communication skills, with the ability to translate business requirements to user stories.
- Experience working in Agile/Scrum methodologies.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
Preferred Qualifications
- Familiarity with monitoring and logging tools such as AWS CloudWatch, or ELK stack.
- Familiarity and experience with React Native architecture and libraries.
- Prior experience in a SaaS, PaaS, or cloud-native environment.
- Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), or PMP.
Remuneration
- Base Salary + Annual Performance Bonus (tied to KPIs, roadmap execution, team performance, delivery milestones)
- Equity/ESOPs - After 1st year of employment, Vesting: 4 years with 1-year cliff
Benefits
- Work-Life Balance & Paid time off
- Flexible working hours
- Work-from-home allowance (1–2 days a week or for emergencies)
- Company sponsored team offsites / retreats
We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.
Mandatory skills
- CSG Singleview (even a little exposure with any component is good enough).
- At least One telecom project experience, i.e., billing /charging or rating modules.
- Broad understanding of UNIX operating environment
- Hands-on experience in developing and executing test plans and scripts
Secondary exp:
- Experience with multi-user, complex software applications
- Mix platforms such as Windows/ Linux
- Able to gain a basic understanding of client requirements.
- Agile methodology experience and knowledge of testing methodology.
Extramarks is a new-age digital learning solutions provider that offers the best of pedagogy and technology to create engaging, child-centric teaching-learning environments in India's best schools and for self-learning at home. Globally, over 9000 schools and 11 million learners have adopted Extramarks Total Learning TM solutions - India, South Africa, Singapore, Indonesia, and the Middle East countries- UAE, Oman, and Kuwait.
WORK FROM OFFICE
Product : K-12
Offering exciting salary with good incentives.
About The Role
Energized individuals who are all set to sell the K-12product, one who has good hands-on experience into entrance exam courses and sound understanding of the Industry.
Roles available- BDE/Sr. BDE/AM
Location: Delhi NCR
*Immediate joiners Only
*Expected Skillset:
· Any Graduate/Post Graduate
· Excellent interpersonal & communication skills
· Quick learner
· Motivated to start a career in sales
Requirements :
- Fleuncy in English and Local Region language
Position: Full Stack Developer
Location: Remote
Experience: 2-3 Years
.Net Core, Angular / AngularJS, PL/SQL is must
Skill Set:
- .Net Core, Angular JS - skills are a must
- Must have done WebAPI's.
- Implemented single Sign on - added advantage
- A bit of Pl/sql or Sql is an added advantage
- Must be aware of Agile Methodologies
- Must be aware of code versioning tool like GitHub/Bitbucket
- Exposure to tools like JIRA/Confluence is an added advantage
- Must be aware of Dependcy Injection pattern
Should have Punctuality.
Ready to work from office.
Ready to relocate to Gurgaon.

Job Description:
Companies Hiring For: JBM/Sakura Auto parts/Lucas-
TVS/Flextronics/Seyon Auto parts/Perfect Equipment/KIML/ RANE
Qualification: B.E/B.TECH (Mech, EEE,ECE, Auto & Chemical)
Work Area: Production, Quality, Maintenance, Design
Designation: GET/GAT/ Neem Trainee/On Role
Salary: 12k to 17k per month
ESI+PF available
Food & Transport will be provided
WALK-IN-INTERVIEW
Interview date: DIRECT WALK-IN
(20/01/2020 to 28/02/2020)
Interview Time: 10.15 am - 4.15 pm
Contact : Ajay (HR)
Keyskills,








