Customer Support

Sales Development Representative (SDR) (0–1 Year Experience)

About Company

Knotopian is a fast growing eLearning company based in Chennai. Our core value is innovation, and we specialize in designing and developing custom learning solutions for organizations, educational institutions, and NGOs.

At Knotopian, we believe only happy employees can make happy customers. We are supportive, inspiring, and creative minds who go out of the box for even the simplest of work we do. That is why, in just the last 5 years, we have created 1500+ hours of learning for nearly 80+ clients in more than 10 languages.

Visit www.knotopian.com to learn more about us.

Experience: 0–1 Year (Freshers are welcome)

Location: Chennai (On-site)

Role Overview

As a Sales Development Representative (SDR), you will be responsible for engaging prospective business customers, understanding their requirements, conducting product demonstrations, and converting opportunities into long-term clients. This role is ideal for someone who thrives in a dynamic environment and excels at initiating conversations with potential customers. As an Outbound SDR, you will be responsible for identifying prospects, reaching out through cold outreach strategies, and setting up demo meetings for the product team. Your goal will be to generate qualified opportunities and support the Account Executive (AE) in closing deals.

Key Responsibilities

• Engage with qualified B2B leads provided by the company and understand their business requirements.
• Research and maintain the database of prospects - ensuring all leads are well qualified by identifying the correct decision makers.
• Execute multi-channel outreach (cold emails, LinkedIn, and cold calling) to identify and connect with key decision-makers across target accounts.
• Schedule and conduct product demonstrations for educational institutions, training organizations, and corporate clients.
• Build and maintain strong relationships with prospective customers throughout the sales cycle.
• Prepare proposals, participate in commercial discussions, negotiate business terms, and support the closure of sales opportunities.
• Coordinate with internal teams to ensure smooth customer onboarding experience and maintain accurate sales records in the CRM.
• Achieving targets as set out by the business.
• Represent Quirri (by Knotopian) at client meetings, industry events, seminars, and exhibitions whenever required.

Preferred Qualifications:

6 months to 2 years of experience in any of the following

• SaaS Sales or Software Sales
• AI Product Sales
• CRM Sales
• B2B Technology Sales
• Inside Sales
• IT Product Sales
• Familiarity with CRM tools such as HubSpot, Zoho CRM, Salesforce, or Freshsales.
• Experience using LinkedIn Sales Navigator or similar prospecting tools is a plus.

Educational Qualification

• Bachelor's degree in Business, Marketing, Engineering, Computer Science, or a related field.
• MBA is an added advantage
• 0-1 year of experience in Business Development, Sales, or related roles is preferred.
• Fresh graduates with excellent communication skills are encouraged to apply.

Required Skills

• Excellent oral and written communication with good listening skills.
• Basic proficiency in Microsoft Office and Google Workspace.
• Strong presentation and product demonstration skills.
• Ability to work in a target-driven environment.
• High resilience and consistency in follow-ups.
• Strong problem identification and objections resolution skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to work individually and as part of a team with high-level of integrity and work ethics.

Preferred Skills

• Exposure to SaaS, EdTech, HRTech, AI, or software products.
• Familiarity with CRM tools.
• Knowledge of additional regional languages is an added advantage.

If you are passionate about technology, enjoy interacting with business customers, and are looking to build a rewarding career in business development, we'd love to hear from you.

Design, development, testing, installation, integration, maintenance of various airbourne and ground based systems and subsystems. 

Work along with various DRDO units and perform various tasks based on the DRDO guidelines

Liaise with various regulatory bodies such as CEMILAC, DGAQA etc. and achieve various set target processes

Documentation of various interface documents, manuals, maintenance etc.  

As a QA Automation Tester, you will be responsible for ensuring the quality, reliability, and performance of web and mobile applications through automated and manual testing. You will collaborate closely with developers, product owners, and Scrum teams to validate features delivered in each sprint. 

This role requires strong automation skills, attention to detail, and the ability to design, execute, and maintain automated test suites across web and mobile platforms. 

Typical activities that would be expected are. 

• Program and deliver as per the scope provided by your manager. 
• Actively participate in the discussions/scrum meetings to comprehend and understand your scope of work and deliver as per your estimates/commitments. 
• Proactively reach out to others when you need assistance and to showcase your work, work independently on your assigned work. 

Requirements 

• Strong programming knowledge in Java or JavaScript 
• Experience with test automation tools such as Selenium, WDIO, or Playwright 
• Hands-on experience with Appium for iOS and Android mobile testing 
• Experience in designing and maintaining automated test frameworks 
• Knowledge of functional, regression, and integration testing 
• Experience working in Agile/Scrum environments 
• Ability to analyze requirements and identify test scenarios early in the sprint 
• Familiarity with CI/CD pipelines and test execution as part of build processes 
• Strong debugging, analytical, and reporting skills 
• Good collaboration and communication skills 

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

About Us

Zentosys Solutions Pvt. Ltd. is a technology-driven IT services company specializing in modern web and mobile application development. We empower businesses worldwide with innovative, scalable, and efficient software solutions. Be a part of our dynamic team and contribute to building impactful digital products.

Responsibilities

• Develop, maintain, and optimize full-stack applications using modern technologies.
• Implement backend logic using Node.js, TypeScript, and frameworks like Express.js or NestJS.
• Build intuitive, responsive, and high-performance frontend applications using React.js, Next.js, or similar frameworks.
• Design and integrate RESTful APIs and ensure seamless communication between front-end and back-end systems.
• Utilize CI/CD pipelines for automated deployment and continuous integration.
• Manage and optimize cloud infrastructure using AWS services.
• Debug, troubleshoot, and ensure application reliability and performance across the stack.
• Design database schemas and manage MongoDB for efficient data handling.
• Collaborate with cross-functional teams, including DevOps, designers, and product managers, to deliver high-quality solutions.
• Stay updated with the latest technologies, frameworks, and best practices in software development.

Requirements

• Experience: 2+ years in full-stack development.
• Strong expertise in Node.js, TypeScript, and backend frameworks like Express.js, NestJS, or Fastify.
• Proficiency in frontend technologies like React.js, Next.js, HTML5, CSS3, and JavaScript (ES6+).
• Hands-on experience with CI/CD pipelines and tools such as Jenkins, GitHub Actions, GitLab CI, or similar.
• Practical knowledge of AWS services, including EC2, S3, RDS, Lambda, and IAM.
• Experience with database schema design and management using MongoDB.
• Strong problem-solving skills with a logical and analytical approach to challenges.
• Familiarity with Git for version control and collaboration in a team environment.
• Excellent communication and teamwork skills to contribute effectively in a collaborative setting.

Preferred Skills

• Exposure to GraphQL for API development.
• Knowledge of Docker and container orchestration.
• Familiarity with Serverless Framework for deploying cloud-native applications.
• Experience with testing frameworks like Jest, Mocha, or Cypress.
• Understanding of state management libraries like Redux, Zustand, or similar.
• Hands-on experience with Terraform or other infrastructure-as-code tools.

What We Value

• Problem Solvers: Professionals who can tackle challenges with creativity and precision.
• Team Players: Individuals who thrive in a collaborative, dynamic environment.
• Growth Mindset: Developers who are eager to learn, adapt, and grow with the organization.

What We Offer

• Competitive salary in the range of ₹6 LPA to ₹15 LPA based on skills and experience.
• Work on diverse and impactful projects for a global clientele.
• A culture that encourages innovation, professional growth, and skill enhancement.
• Flexible working hours and a healthy work-life balance.
• Exposure to cutting-edge technologies and tools.

Job Type: Full-time

Pay: ₹600,000.00 - ₹1,500,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Full-stack development: 2 years (Required)

Work Location: In person

Expected Start Date: 05/02/2025

#HiringAlert

We are looking ".NET TEAM LEAD" for Reputed Client @ Bangalore Permanent Role

Experience: 9 - 12 Years

Primary Skills

•6+ years of experience in .NET Framework like C#.Net/ ASP.Net

•Minimum 4 years of experience on Web Application development ADO.Net, HTML, CSS, JavaScript/JQuery

•Been on a Lead role and led a team of 3-5 people for a period of 2 years

•Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

•Should have a very good understanding of the project architecture

Secondary Skills

•Experience in analyzing existing code and debugging.

•Experience in developing the product

•Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

•Prior experience of working in AJAX, Crystal report, Infragistics grid and control

•Proven experience of delivering on-time and with quality

•Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

•Should have experience in developing ERP applications or Database Intensive Data Entry applications.

•Experience in the software development life cycle process

•Hands on experience of configuration management and version maintenance

•Hand on experience in writing technical specifications

•n-Tier architecture

Ability

•Excellent Communication skills

•Excellent team handling skills

•Good conceptualization skills

•Strong Visualization ability

•Analytical ability

•Quality Oriented

•Problem solving

Location : Bangalore

Position Overview: 

We are searching for an experienced Senior MERN Stack Developer to lead our development 

efforts. Your expertise will drive the creation of cutting-edge web applications while 

mentoring junior developers and contributing to technical strategy.

Key Responsibilities:

• Lead and participate in the architecture, design, and development of complex 

applications.

• Mentor and guide junior developers, fostering skill development and growth.

• Collaborate with cross-functional teams to define technical roadmaps and strategies.

• Conduct code reviews and ensure adherence to coding standards and best practices.

• Stay updated with emerging technologies and advocate for their integration.

• Develop and maintain robust and scalable web applications using the MERN stack.

• Collaborate with front-end and back-end developers to define and implement 

innovative solutions.

• Design and implement RESTful APIs for seamless integration between front-end and 

back-end systems.

• Work closely with UI/UX designers to create responsive and visually appealing user 

interfaces.

• Troubleshoot, debug and optimize code to ensure high performance and reliability.

• Implement security and data protection measures in line with industry best practices.

• Stay updated on emerging trends and technologies in web development.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Computer Science or related field.

• Proven experience as a Senior MERN Stack Developer.

• Strong proficiency in React.js, Node.js, Express.js, and MongoDB.

• Strong proficiency in Typescript, JavaScript, HTML, and CSS.

• Familiarity with front-end frameworks like Bootstrap, Material-UI, etc.

• Experience with version control systems, such as Git.

• Knowledge of database design and management, including both SQL and NoSQL 

databases.

• Leadership skills and the ability to guide and inspire a team.

• Excellent problem-solving abilities and a strategic mindset.

• Effective communication and collaboration skills.

• Knowledge of AWS and s3 cloud storage

Location: The position is based in Hyderabad.

Join us in revolutionizing education! If you are a passionate MERN Stack developer with a 

vision for transforming education in line with NEP2020, we would love to hear from you. Apply 

now and be part of an innovative team shaping the future of education.

We are looking to hire an experienced AngularJs developer to join our dynamic team. You will be responsible for creating a top-level coding base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based desktop and mobile web app. 

To ensure success as an angularJS developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class AngularJs developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.

AngularJS Developer Responsibilities

• Designing and developing user interfaces using angularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

• Experience with Angular 1.x.
• Bachelor’s degree in computer science, computer engineering, or similar.
• Previous work experience as an angularJS developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngularJS.
• Proven experience implementing front-end and back-end JavaScript applications.
• Critical thinker and good problem-solver.
• Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc., popular frontend development tools, 
• Excellent troubleshooting skills.
• Excellent communication skills.
• Good project management skills.

 Good to have 

• Experience with React native and node.js is a plus.
• Experience CI/CD tools and pipeline
• DevOps, Performance testing frameworks like Mocha, Node + NPM.
• Experience on cloud platforms like AWS, GCP, Azure