
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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Job description
About the job
Department: Search Engine Optimization (SEO)
Joining: Immediate
Job Overview
We are seeking a detail-oriented and analytical SEO Specialist to join our growing digital marketing team. The ideal candidate should have a strong understanding of SEO fundamentals, be comfortable working with data and SEO tools, and be passionate about improving website visibility and organic search performance across multiple industries.
Key Responsibilities of SEO Specialist
- Manage and optimize Google Business Profiles (GMB) for local and national clients.
- Conduct keyword research and competitive analysis to identify growth opportunities.
- Execute on-page SEO activities, including meta tags, content optimization, internal linking, and URL structuring.
- Assist in developing and implementing SEO strategies to increase organic traffic and search rankings.
- Monitor website performance using tools such as Google Analytics, Google Search Console, and SEMrush.
- Perform technical SEO audits and coordinate with developers to implement improvements.
- Execute link-building activities to acquire high-quality backlinks from relevant and authoritative sources.
- Work closely with the content team to ensure content is optimized for search engines and user intent.
- Track, analyze, and report SEO performance and provide actionable insights.
- Stay updated with the latest SEO trends, algorithm updates, and best practices.
Requirements for SEO Specialist Job in Pune
- 13 years of experience in Search Engine Optimization (SEO).
- Strong understanding of on-page SEO, keyword research, and link building.
- Experience using SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, or similar.
- Basic knowledge of technical SEO concepts such as site structure, indexing, crawling, and page speed optimization.
- Strong analytical and problem-solving skills.
- Good communication and reporting skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced agency environment.
Preferred Skills for SEO Specialist Job in Pune
- Experience with local SEO and Google Business Profile optimization.
- Familiarity with WordPress or other CMS platforms.
- Understanding of basic HTML and website structure.
Role: SEO
Industry Type: Advertising & Marketing (Digital Marketing)
Department: Marketing & Communication
Employment Type: Full Time, Permanent
Role Category: Digital Marketing
Education
UG: Any Graduate
Requirements:
- Should have sound knowledge of PHP, MySQL, JQuery & javascript.
- Should know MVC framework Yii/Yii2
- Knowledge of mobile app APIs, JSON, etc.
- Knowledge of version control systems like GIT is a plus.
- Strong analytical and problem-solving skills.
- Troubleshoot and fix any issues relating to PHP programs.
Highlights:
- Working 5 days a week.
- Group Health Insurance for our employees.
- Work with a team of 200+ excellent engineers.
- Extra Compensation for Night Shifts.
- Additional Salary for an extra day spent in the office.
- Lunch buffets for all our employees.
- Yearly and quarterly awards with CASH amount, Dinner coupons, etc
- Team Dinners on Project Completion.
- Festival celebration, month end celebration and much more.
About the Role
We are looking for a Node Backend Developer to design, develop, and maintain the server-
side logic for our next-generation healthcare platform. You will work closely with cross-
functional teams to build high-performance, scalable, and secure applications that power
seamless experiences for hospitals, insurers, and healthcare professionals. The ideal
candidate has strong Node.js and Express expertise and can contribute to the
development of robust backend systems and APIs.
Responsibilities
Backend Development & API Design
• Design and implement RESTful and GraphQL APIs using Node.js and Express
• Develop microservices architecture for scalable and maintainable backend systems
• Optimize database queries and enhance performance of existing systems
• Write clean, maintainable code following best practices and design patterns
System Integration & Database Management
• Work with SQL and NoSQL databases (MySQL, PostgreSQL, MongoDB)
• Integrate with third-party services and APIs (hospital systems, insurance platforms)
• Implement caching mechanisms and message queues for improved performance
• Design and manage database schemas, migrations, and data models
Security & Compliance
• Ensure adherence to healthcare security standards (HIPAA, GDPR, ABDM, etc.)
• Implement authentication, authorization, and data encryption mechanisms
• Follow secure coding practices and conduct code security reviews
• Address security vulnerabilities and implement fixes
Collaboration & Process Improvement
• Work closely with frontend developers, DevOps engineers, and product managers
• Participate in code reviews, sprint planning, and technical discussions
• Contribute to CI/CD pipelines and deployment automation
• Document APIs, services, and system architecture
Required Skills & Qualifications
• 2+ years of experience in backend development using Node.js
• Strong proficiency with Express.js framework and RESTful API design
• Experience with relational databases (MySQL, PostgreSQL) and SQL
• Knowledge of microservices architecture and containerization (Docker)
• Understanding of version control systems (Git) and CI/CD workflows
• Strong problem-solving abilities and debugging skills
• Excellent communication and collaboration skills
Nice to Have
• Experience with AI/ML integration in backend systems
• Familiarity with healthcare or insurance industry applications
• Knowledge of cloud platforms (AWS, Azure, GCP)
• Experience with NoSQL databases (MongoDB, Cassandra)
• Understanding of event-driven architecture and message queues (Kafka, RabbitMQ)
• Proficiency in additional programming languages (Python, JavaScript)
What You'll Gain
• Opportunity to build scalable solutions for mission-critical healthcare operations
• Work in a fast-paced, innovative environment with cutting-edge technologies
• Exposure to AI-driven healthcare solutions and enterprise integrations
• Growth potential into Senior Backend Developer or Backend Team Lead roles
We are looking for a smart, tech savvy individual to join our sales team and take charge of the end to end sales & business development process. A thinker, strategist with a business acumen who can accomplish monthly financial goals. Must be a team player, multitasker, lover of Art, Design, Music (or any art form) and willing to work in a creative design studio.
Location: Hybrid
Organization Name: Prismic Reflections Web Solutions LLP
Company Website URL: www.prismicreflections.com
Qualification: MBA Marketing/ BBA/BBM or Equivalent Degree & Experience
Industry: Preferably User Experience (UX/UI), Digital Design, Software Development, IT Services, Advertising Agency or relevant domain
Primary Responsibilities
- Do market research, competitive analysis, Prospecting & client profiling.
- Data Mining: Finding & generating leads and convert them into the sale
- Manage end to end sales process, arrange and attend meetings and explore potential business opportunities.
- Strategically communicate, circulate marketing & branding content
- Client relationship management & address their requirements on time to time basis
- Active involvement in project scoping, SLA compliance & timely invoice collection
- Handle company promotions & social media communications, PR & Press relationship
- Travel, attend networking events & client meetings.
- Training & nurturing peers
Skills Requirements
- Excellent Written & Verbal communication skills - English
- Extremely good at Client Presentation, Pitching & Negotiations
- Revenue Focused, Ability to meet financial goals
- Writing content on social media, blog, press etc.
- Time & Priority Management
- Knowledge of SEO, SMO, SEM is plus
- Familiar with IT terminology specifically in UI Design & Development Area.
Special Benefits
- Attractive incentives & timely recognition
- Collaborative & creative culture. Passionate team with diverse backgrounds & skills
- Exposure to various challenging opportunities & mentoring from seniors.
- Work with well respected & award winning design studio
Sales Development Representative - US
As our SDR, you'll play a crucial role in supporting our sales teams by conducting in-depth account and persona research to fuel personalized email communication campaigns and LinkedIn outreach. You'll be a data detective, unearthing valuable insights about target audiences and crafting compelling messages that resonate. This role carries a target to generate meetings from the US region by doing an outbound approach.
Responsibilities:
Account & Persona Research:
Email Personalization & Content Creation
Qualifications:
- Identify and research high-potential target accounts for Needl.ai
using internal data, industry reports, and other resources.
- Develop detailed buyer personas
- Analyze competitive landscapes and highlight Needl.ai 's unique value proposition for target accounts.
* Maintain and update internal databases with accurate and relevant account information.
- Assist with crafting personalized email communication campaigns tailored to specific target accounts and personas.
- Assist with various marketing tasks, including social media management, website content creation, and event planning.
- Stay up-to-date on industry trends and best practices in B2B marketing and email personalization.
Murf AI is a fast-growing Series A-funded startup backed by Elevation Capital and Matrix Partners India. Founded in 2020 by alumni of IIT Kharagpur, we have served 2 Mn+ voice-over projects through our core product, the Murf Studio, which now caters to customers in 100+ countries.
We are working on simplifying voice audio and making high-quality voiceovers accessible to everyone, using artificial intelligence. Murf helps users create lifelike voiceovers in a matter of minutes, without the need for any recording equipment. (https://murf.ai/).
Some interesting facts about Murf AI:
Customers in 100+ countries
1Mn+ registered users
7X growth in revenue in the last 12 months
120+ voices in 20+ languages offered by Murf Studio
Job Description
We are looking for a React.js developer who has a good knowledge of modern (ES6+) Javascript to build the next generation of Murf AI Studio’s frontend. You would be responsible for building a feature packed cloud based tool for generating and editing synthetic media. You will build user-facing components and implement them with different workflows and toolchests like Redux and Flux. Your primary focus will be to develop a stable, robust, aesthetic and maintainable product. You also need a good understanding of the toolchain of modern web development including packers and transpilers and apply these pragmatically to achieve high quality deliverables.
Responsibilities
- Create new features or parts of applications, with a natural ability to deliver on short timelines.
- Develop components and libraries that are reusable and future-proof
- Confident in using UI/UX designs or wireframes to create the respective code and the application
- Use your knowledge on React.js and its lifecycle to maximise components performance across different devices and browsers
- Work with design and content teams, to improve customer facing landing and resource pages.
Required Skills & Qualifications
- 1-3 years of experience in building complex react based applications
- Bachelor's degree in CS or similar fields
- Deep understanding of React.js and its fundamentals, ideally including modern features like hooks
- Excellent understanding of Javascript including the OOP concept and how shadow DOM and DOM work
- Experience with widely used React.js state managers like Flux, Redux, Thunks or Sagas
- Knowing modern ECMAScript
- Experience with data structure libraries like Immutable.js
- Knowledge of RESTful APIs
- Familiarity with modern front-end build pipelines and tools like Webpack, Babel, NPM etc.
- Knowledge of the overall browser rendering behaviour and measuring and optimising performance
- Strong hands-on experience with source code management systems like Git
- Understanding of what the business / stakeholders need and transfer that into your project
Extra Awesome
- Animation skills using CSS/SVG/JS
- Experience with AWS technologies such as Cloudfront, Lambda, S3.
- Understanding of authorisation mechanisms like OAuth, JSON Web Token
- Understanding of on-site Technical SEO and accessibility concepts
Objectives of this Role
- Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
- Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration
- Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
- Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics
- Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.
Daily and Monthly Responsibilities
- Working in partnership with the creative team, develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets
- Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels
- Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support
- Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
- Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
- Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets
Skills and Qualifications
- Bachelor’s degree in marketing, business, or related field
- Excellent written and verbal communication skills
- Proven experience developing marketing plans and campaigns
- Strong project management, multitasking, and decision-making skills
- Metrics-driven marketing mind with eye for creativity
- Experience with marketing automation and CRM tools
Preferred Qualifications
- Master’s degree a plus
- Proficiency with online marketing and social media strategy
- Proven experience designing interactive applications and networking platforms
- Willingness and ability to travel
- Established press and media contacts
- 3+ years of experience with LAMP stack: Linux, Apache, MySQL, PHP
- 3+ years of experience with web APIs: REST
- AWS Experience would be great to have.
- Java/Python experience will be a Plus.
- Good Communication Skills.
What essential skills you need
- 4 -6 years’ experience in MySQL database development. You know your way around problems,logic & code but you occasionally need help with how to do things. That’s cool with us. We usestack overflow too.
- Expertise in database design & development (preferably on MySQL).
- Expertise in writing complex SQL queries, stored procedures, and functions, triggers.
- Expertise in performance tuning, query optimization, using performance monitor, SQL Profiler andother related monitoring and troubleshooting tools.
- BE/B.Tech ( or equivalent education), good written & communication Skills.

- Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
- Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same.
- Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified issues.
- Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or Azure.
- Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics.
- Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a must.
- Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture.
- Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning.
- Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache Spark.
- Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB
- Exposure to Agile methodologies & Continuous Integration Tools
- Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch)
- Very sound understanding of technology and have a consultative approach.
- Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital era.
- Excellent Pre-sales experience and have played a key role in winning business along with the sales team.
- Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment
- Good negotiation skills
- Go getter and results oriented
- High energy level with ability to work well under pressure
- Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer organization.









