
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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Executive - SAP MM
- SAP MM Functional Support
• Functional support for all Material Management, Quality Management & Procurement
• Taking initiative in new development in MM Area.
• Master data validation
• SAP Developments
• Preparing Technical Specification Document
• Implementation of development logic
• Technical / Functional testing of MM developments
• SAP Roles & Authorization
• Role assignment to user ,New role/object/field creation according to requirement
Fullstack Developer:
We are looking for an onsite Fullstack Developer experienced with Fullstack technologies, Cloud and IoT solutions. For the agile development of our web, mobile, and cloud applications and IoT products, building efficient, reliable and scalable solutions. A hands-on coding role, where you will build and manage your own team.
Tasks:
· Development of modern based applications in the back-end
· Development, implementation and optimisation of innovative IoT products, web apps and new features
· Technical product design, solution architecture, specifications and implementation of Livello solutions
· Work with a cross-functional team to define, build, test, and deploy universal applications
· Version control with Git is part of your daily work and continuous integration
· Ensure the implementation of technical standards, quality assurance and best practices.
Requirements:
· Bachelor's degree in Computer Science or comparable field of study
· 2-4 years’ experience in agile software development
· Proficiency in Node.js, React js, Mongo DB, Docker along with any cloud Exp (AWS, GCP, Azure)
· Experience with test and deployment automation (Gitlab, Fastlane, Jest).
· Good to have Experience with GraphQL and Kubernetes as well as state management solutions (Redux, Saga)
· Ability to work cooperatively and independently, analytical thinking, willingness to lead and take on responsibility
· Fluent in English.
Nice to have:
· Experienced in IoT-to-Cloud managed services, Microservices.
· Knowledge of IoT device management and message brokers like AMQP or MQTT
Benefits
Ø A responsible position in a fast-growing and highly innovative start-up
Ø An agile and diverse team with colleagues from all over the world, working with our main office in Germany
Ø English speaking open work environment, with flat hierarchies and short decision-making paths
Ø Creative freedom for own ideas, projects and personal development.
Post: PHP Developer
Gender: Male/Female
Qualification:Bcs,B.E, MCA.
Experience: 2 Years
3 Technical Skills:
1) CodeIgniter
2)MySQL
3) jQuery & javascript
Job Description:
1.PHP Developer responsible for managing back-end services and the interchange of data between the server and the users.
2.Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end.
3.Integration of user-facing elements developed by front-end developers
4.Build efficient, testable, and reusable PHP modules
5.Solve complex performance problems and architectural challenges
6.Integration of data storage solutions,
We are excited to share that we are named the best places to work in the Technology space. Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We are proud of the company culture we’ve built as we’ve grown to 1500+ employees globally to make Techwave a place that people love to come to work every day.
Join us!
Organization : TECHWAVE (http://www.techwave.net/">http://www.techwave.net/)
Requirement : SAFe Scrum Master
Experience : 8+ Years
Job type : Permanent
Location : Hyderabad
Role Requirements
- Coaching the scrum team and organisation on how to use scaled agile practices and values with a preference for use of the Scale Agile Framework (SAFe).
- Facilitating scaled agile ceremonies and coaching teams on best-practises, supporting with advancement and improvement of scaled agile within the organisation.
- Guiding the scrum team on self-organisation and cross-functionality.
- Guides and coaches the scrum team on how to use agile practices and principles to deliver high quality products and services to our customers.
- Ensures teams attain a high-performance level in the practice of scrum delivery by recognising areas of strength and improvement, employing appropriate coaching and development techniques.
- Responsible for ensuring scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
- Coaches the scrum team in self-organisation, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the scrum team.
- Works with the scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organisational project or product teams.
- Resolves team impediments with other scrum masters to increase the effectiveness of the application of Scrum in the organization.
- Works with Agile coaches and other scrum masters to grow within the role.
- Contributes to the advancement and improvement of agile practices within the organisation.
- Facilitates and supports all scrum events: sprint planning, daily scrum, sprint review, and sprint retrospective.
- Acts as a leader who coaches and supports agile teams assigned to ongoing change delivery and broader department initiatives, business and corporate initiatives.
Technical Experience
- Demonstrable experience within a scrum master role and familiarity with a payment’s processing institution.
- Knowledge of a scaled agile framework (techniques and artifacts) and understanding of software development life cycle models.
- Proven experience with scum techniques such as at refinement, story splitting, estimation, velocity and retrospection.
- Adept at refinement, story splitting, estimation, velocity, retrospection, and other scrum techniques.
- Experience coaching organisations and scrum teams in an agile framework.
- Ability to establish and maintain strong relationships and work collaboratively with and through others.
- Experience with tools such as JIRA, SharePoint, and Confluence plus knowledge of SSDLC and agile / Lean methodologies, exemplifying and promoting associated values and principles.
- Experience in a highly analytical, results-oriented environment with cross-functional interactions.
- Strong collaboration and influence skills to effectively lead cross-functional teams to drive deliverables, projects, and engagements to completion.
- Strong experience of software testing lifecycle and techniques such as unit, integration, acceptance, regression test and the use of mocks and stubs.
- Ability to break down and solve complex problems and follow solutions through to completion.
- Ability to function autonomously, exercise sound decision-making skills, and serve as an advocate for business goals and objectives.
- Planning and problem solving with Product Management and Solution Delivery teams.
Education / Qualifications / Training
- Bachelor’s degree and 4 years of product or project development experience, or 3 years of project development experience on an agile team or an equivalent combination of education and work experience.
- Scaled Agile Scrum Master certification preferred.
- Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques.
- Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel.
- Must have led teams of technical analysts, software developers and QA test analysts.
- More than comfortable in an ambiguous matrixed organisation.
- Development and Design and support Expertise in MVC
- Good Knowledge of SQL Server database
- Good Interpersonal and Communication skills to effectively interface with Internal Clients & teams.
- Excellent Analytical and Problem Solving Skills.
- Ability to work under rigorous schedules and on own initiative and maintain team morale.
For more information, please visit http://www.irisbusiness.com/" target="_blank">http://www.irisbusiness.
We are looking for an Asp.Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.
In this role, you should be able to write functional code using .NET linking SQL database elements to external application interface (desktop of mobile)
Your goal will be to work with internal teams to design, develop and maintain existing application and working on new applications from time to time.
Responsibilities
- Producing code using .NET languages (C#)
- Writing of Stored Procedures for SQL database for extracting data related to the application
- Participate in requirement analysis.
- Collaborate with internal teams to produce software design and architecture
- Write clean, scalable code using .NET programming languages and SQL SPs
- Test and deploy applications and systems
- Revise, update, refactor and debug code
- Improve existing software
- Serve as an expert on existing applications and provide technical support
Skill Requirements
- Proven experience of 2-4 years as a .NET Developer or https://resources.workable.com/application-developer-job-description">Application Developer
- Familiarity with the http://asp.net/">ASP.NETframework, SQL Server and design/architectural patterns
- Good working knowledge of .NET languages (C#) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Excellent troubleshooting and communication skills
- Degree in Computer Science, Engineering or a related field
The day to day responsibilities will be as follows:
1. Manage influencer marketing campaigns and convert brand requirements into specific deliverables for influencers, influencer reach out, negotiation, selection, resolving disagreements, follow-ups, campaign timeline management, and report making
2. Reach out to Brands for pitching our services.
3. Work on uploading campaigns and putting campaigns in the proper format on the app
4. Handle queries of influencers (users of the app) on-call or written customer support (we all do it as its the best way to know our users and their issues)
Job Description:
- Have good working knowledge on .Net, Asp.net, C#, MVC, Angular JS, Web (ASP.NET, JQuery, JavaScript), LINQ, HTML, CSS) dot net Core but not mandatory
- Strong MS SQL and ability to write procedure and SQL functions and queries.
- Keen to learn new technologies like Artificial Intelligence, Machine Learning.(Good to have enthu)
- Working exposure to Test, Link, JIRA, GIT, Jenkins, Visual Studio 2015 or later, OOPs concepts, Cloud concepts.
- Should have availability and flexibility to work collaboratively in a team.
- Strong Communication Skills
- Proven Track Record in being able to work independently and in team.
- Should be having experience on NET technologies VB.NET, ASP.NET, C#, ADO.NET, MSSQL, MVC, Web Services, WCF, entity framework WPF, WF and other .NET frameworks, SQL Server
Roles & Responsibilities:
- Expected to spend 80% of the time on hands-on development, design and remaining 20% on guiding on technology and resolving other impediments
- Translate detailed business requirements into optimal databases and solutions.
- Collaborate well with other developers, leads and data implementation specialists to design and create advanced, elegant and efficient products
- Significant knowledge of PL/SQL including tuning, triggers, and stored procedures
- Prepare and package scripts and code across development, test and QA environments
- Participate in change control planning for production deployments (assisting leads)
- Performs requirements gathering and analysis on projects (Participation)
- Addresses any requirements changes, improvements or project deliverable issues








