Customer Support

We’re looking for a sharp Business Development professional with a strong background in recruitment consulting to drive new client acquisition, build long-term partnerships, and grow revenue. This role is ideal for someone who understands hiring needs, sells solutions (not just resumes), and thrives in a target-driven environment.

Key Responsibilities

• Drive new business acquisition for recruitment and staffing services
• Build and manage a strong sales pipeline (mid to large enterprises / startups)
• Conduct discovery calls to understand client hiring needs and propose tailored solutions
• Own end-to-end client onboarding, commercials, and contract closures
• Collaborate closely with recruiters to ensure delivery excellence
• Maintain relationships with key decision-makers (HR Heads, Founders, TA Leaders)
• Track sales metrics, forecasts, and revenue growth

Must-Have Skills

• Proven experience in BD / Sales from a recruitment consultancy or staffing firm
• Strong understanding of hiring models, recruitment cycles, and closures
• Excellent communication, negotiation, and stakeholder management skills
• Self-driven, target-oriented, and comfortable with ambiguity
• Experience selling RPO / Contract / Permanent hiring solutions is a plus

What We’re Looking For

• Hunter mindset with strong closing ability
• Ability to build trust and long-term client relationships
• Commercially sharp with a consultative selling approach

Why Join Us

• High-growth environment with strong leadership exposure
• Performance-driven incentives
• Opportunity to shape and scale the BD function

We're looking for an experienced mid-level Back End Engineer who’s passionate about building mobile and web products. As a Full Stack PHP Developer, you will be trusted to architect efficient, scalable, beautiful design systems for our web applications

Responsibilities

• Build REST based APIs, micro-services, admin panels for various applications
• Using front end technologies (such as ReactJs, VueJs, AngularJs) and integrate with APIs.
• Collaborating regularly with front-end engineers in designing, specifying and implementing services to decouple functionality
• Find opportunities to improve current systems or patterns through auditing or benchmarking
• 'Own' and take lead in newly developed features for current or next generation platforms
• Maintain our test coverage by running your own tests and working with our QA team on automated testing
• Lend a hand to help other engineers through pair programming, mentoring, and supporting your teammates

Requirements

• Experience: 1-3 years in PHP, wordpress
• Immediate Joiner
• Good database knowledge (MySql / PostgreSql)
• Understanding of REST APIs
• Develop, deploy and test APIs/micro-services Bring experience in the day-to-day practices of continuous delivery, automated testing, and agile development based on a set of requirements

Tools

• Git
• Jira

Good to have

• Strong Linux knowledge
• Experience writing unit tests
• Experience with working in Agile methodology
• Familiarity and experience with Container architecture - Docker/Jenkins and build scripts

Job Types: Full-time, Permanent

Work Location: Prabhadevi, Mumbai

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward

Job Description: We are looking for a skilled Content Strategist with at least 3 years of experience to join our team. You will be in charge of creating and implementing a content strategy that is in line with our overarching marketing and business goals in your capacity as a content strategist. In order to produce interesting, pertinent, and valuable content that appeals to our target audience, you will closely collaborate with our marketing, design, and product teams.

Roles and Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more

• Conduct research to understand our target audience and their needs, and develop buyer personas and content maps to guide content creation

• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers

• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches

• Create a social engagement playbook/guideline for community moderators and ensure that content is published on schedule

• Write and edit high-quality, engaging, and informative content for a variety of channels (social media posts, blogs, newsletters etc.)

• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Formulate customer delight moments

• Use data and analytics to measure the success of our content, and make data-driven decisions to improve content performance

• Stay up-to-date with industry trends and best practices in content marketing and SEM, and make recommendations for continuous improvement

• Responsible for developing a sense of community amongst the Client creator base

• Ensure all Client creators are benefiting from the community

• Develop non-product solutions that will enable retention and increase customer satisfaction

• Develop partnerships that will help in creator retention

• Contribute to the development of our overall marketing and business strategies, and provide insights and recommendations based on your expertise in content marketing

Requirements:

• Graduate with at least 3 years of experience in social media marketing, community engagement, content marketing, content strategy, or a related field

• Bachelor's degree in marketing, communications, journalism, or a related field would be a plus

• Active and engaged participant in social media

• Excellent writing, editing, and proofreading skills, with a keen eye for detail

• Strong communication and presentation skills to communicate the message effectively

• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders

• Highly organized, detail-oriented, and able to manage/execute multiple ongoing projects

• Familiarity with content management systems (CMS) and email marketing platforms

• Proficiency in SEM best practices and the ability to optimize content for search engines

• Proficient knowledge of Data Analytics and strong analytical skills, with the ability to analyze data and use insights to improve content performance

• A passion for content marketing and a desire to stay up-to-date with the latest trends and best practices

• Ability to identify and track relevant community KPIs

• Good network among influencers

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Back to Career-

Remember, Restarting a career takes time and perseverance. Celebrate small wins along the way and stay resilient in the face of challenges. With the right mindset, resources, and support, you can successfully restart your career and achieve your professional goals.

About:-Our Career Restart Program aims to provide opportunities, resources, and a supportive environment for women seeking to reenter the workforce after a break.

you will play a crucial role in sourcing, attracting, and selecting highly skilled women who are seeking to restart their careers. You will be responsible for developing and implementing effective recruitment strategies to identify and engage with potential candidates.

Required Skill Set:

• Minimum educational requirement is a bachelor's degree.
• Possess a minimum of three years of recruitment experience.
• Strong knowledge of full-cycle recruitment processes, including sourcing, interviewing, and candidate assessment.
• Familiarity with various sourcing techniques and tools, including social media, job boards, and applicant tracking systems.
• Strong proficiency in both verbal and written communication.

Roles & Responsibilities:

• Working on various clients vacancies.
• posting jobs on social media and portals.
• Screening & Sourcing of resumes.
• Candidate co-ordination for shortlisting process.
• Attending daily review & coordination meeting.
• Training the team members.
• Submitting resumes of candidates to the client/manager.

Must have

• Laptop/Computer
• Good WIFI connection
• Time availability - 7-8 hours/day

We offer competitive Incentives, Bonus, and opportunities for career growth within our organization. Join our team of dedicated professionals and contribute to our ongoing success by attracting and selecting top talent to help us achieve the Vacancy Closures.

Roles & Responsibilities:

1. Develop cutting edge user experience for healthcare the platform
2. Design, build, test, deploy, maintain, and enhance iOS apps
3. Contribute towards the product roadmap
4. Work on an interesting range of problems like instant messaging in poor networks, smart diagnosis- personalization for doctors in each specialty, optimal matching problems
5. Help bring healthcare processes on mobile- prescriptions, auto-diagnosis
6. Work with network and battery optimisations, messaging, APIs, external libs, SDKs, Analytics, Offline apps, UI, visualisations and animations
7. Lead a team of developers and work in tandem with Product and Design teams

Skills & Qualifications:

1. Be proficient with Objective-C or Swift , and Cocoa Touch.
2. Experience with iOS frameworks such as Core Data, Core Animation, as well as offline storage, threading, and performance tuning
3. Must be familiar with RESTful APIs to connect iOS applications to back-end services
4. Experience with performance and memory tuning with tools 
5. Experience with cloud messaging APIs and usage of push notifications.
6. Knowledge of code versioning tools 
7. Built and managed apps with over 1 million users

BOSON is a fast-growing startup in the technology innovation space. We build an AI based platform for the ecommerce domain. Our parent company Ergode is a bootstrapped company and is a potential Unicorn. Also, we have nearly 70+ technologists, from full stack developers, project managers, product managers, data scientists and devops engineers. We are expanding our core team and this role is specifically for the same. Along with working on latest technologies we also provide ESOP’s program for all our employees, and also have an open culture for growth and career development. We are seeking to hire Tech Lead who have experience with web-application development. You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.

 Responsibilities:

●   Relevant experience working in client-facing role with software product companies for product roadmap, delivery management.

●  Highly experienced in developing, operating and tailoring Agile and Waterfall Software Development Life Cycle (SDLC) methodologies.

●  Develop metrics and reports to help the team understand its health and progress and to set goals.

●  Produce weekly status reports, manage risks and pro-actively partner with fellow PM's.

●  Technical acumen to capture, communicate and drive issues/blockers/risks to resolution.

●  Ability of work on multiple projects, driving coordination between engineering test networking.

●  Ability to write functional design document, use cases or orchestration diagrams.

●  Previous experience with Microsoft, Amazon AWS or cloud technology is huge plus.

Qualifications & Skills:

●  1.5 years of Project management, Client communication, People management.

●  If from a Cloud domain -- added advantage.

●  Past experience of hands-on programming with PHP/Java/Python/DBMS.

About us

Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.

Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.

We are looking for ML Research Engineers to work on the following problems:

• Spoken Language Understanding and Dialog Management.
• Language semantics, parsing, and modeling across multiple languages.
• Speech Recognition, Speech Analytics and Voice Processing across multiple languages.
• Response Generation and Speech Synthesis.
• Active Learning, Monitoring and Observability mechanisms for deployments.

Responsibilities

• Design, build and evaluate Machine Learning solutions.
• Perform experiments and statistical analyses to draw conclusions and take modeling decisions.
• Study, implement and extend state of the art systems.
• Take part in regular research reviews and discussions.
• Build, maintain and extend our open source solutions in the domain.
• Write well-crafted programs at all levels of the system. This includes the data pipelines, experiment prototypes, fast and scalable deployment models, and evaluation, visualization and monitoring systems.

Requirements

• Practical Machine Learning experience as demonstrated by earlier works.
• Knowledge of and ability to use tools from theoretical and practical aspects of computer science. This includes, but is not limited to, probability, statistics, learning theory, algorithms, software architecture, programming languages, etc.
• Good programming skills and ability to work with programs at all levels of a finished Machine Learning product. We prefer language agnosticism since that exemplifies this point.
• Git portfolios and blogs are helpful as they let us better evaluate your work.

• What information we collect during our application and recruitment process and why we collect it;
• How we use that information; and
• How to access and update that information.

• Your name, address, email address, telephone number and other contact information;
• Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
• Information from interviews and phone-screenings you may have, if any;
• Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
• Details of how you heard about the position you are applying for;
• Reference information and/or information received from background checks (where applicable), including information provided by third parties;
• Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
• Information related to any assessment you may take as part of the interview screening process.

• Assessing your skills, qualifications and interests against our career opportunities;
• Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
• Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
• Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
• Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
• Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.