
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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Strong Senior Solutions Engineer (Pre-Sales) Profile
Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment
Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients
Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products
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Mandatory (Company) - B2B SaaS
Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.
Assistant Technical Project Manager
Exp: 2-3 Years
Salary: 40-50k INR Per Month
Location: In Office, Ahmedabad.
Acceptable Notice Period: Immediate To 30 Days
Qualifications:
1. 2-3 years of experience in project management or a technical role.
2. Strong understanding of project management methodologies (e.g., Agile, Waterfall).
3. Excellent organizational, time management, and problem-solving skills.
4. Strong written and verbal communication skills.
5. Proficiency in project management tools (e.g., Jira, Asana, Trello).
6. Knowledge of software development lifecycle and testing methodologies.
Strong portfolio showcasing graphic design and animation skills
• Proficient in design software (Premiere Pro, After Effects, Adobe Illustrator, Photoshop etc.)
• Ability to work efficiently and meet deadlines
• Excellent communication and collaboration skills • Understanding of the lead generation process and how to create effective visuals
• Preferably, Previous experience of working with a Lead Generation house or agency
• Preferably, some exposure to content writing
- Strong visual and graphic design skills
- Proficiency in graphic design software like CorelDRAW, Photoshop, Illustrator and InDesign
- Ability to conceptualise and develop visual ideas
- Strong communication and interpersonal skills
- Knowledge of colour theory and typography
- Time management and multitasking ability
- A portfolio that demonstrates design ability
Job Title: WordPress Developer
Job Purpose: We are looking for a WordPress Developer responsible for both back-end and front-end development including creating and customizing WordPress Themes and Plug-ins.
Experience: 3 - 4 Years
Qualification: Any IT Graduate
Responsibilities:
• Understanding WordPress Development and building custom solutions for our clients.
• Working with Themes, Plug-ins, and customization as needed.
• Integrating WordPress Plug-ins, APIs, and third-party apps.
• Developing, Testing, and troubleshooting across multiple browsers and devices.
• Contributing in all phases of the development lifecycle.
Skills Required:
• Must be proficient in English communication.
• Should be able to execute web development projects single-handedly.
• Experience in WordPress frontend and backend development.
• Strong working Experience in Theme/Plugin customization.
• Strong experience in WooCommerce customization.
• Good Knowledge in PHP, MYSQL, HTML5, CSS3, JavaScript, jQuery and AJAX.
• Knowledge of other page builders like – Elementor, Divi, etc
• Good understanding of version control like GIT.
About Company:
Nyusoft Solutions LLP is a Software development organization with a highly dynamic team of 80+ skilled Designers, Developers, Quality Analysts, Business Analysts, and Project Managers. At Nyusoft, we have set a benchmark in the minds of our customers for delivering quality solutions. We believe in breaking the stereotypes and constantly strive to deliver better quality with each delivery. Currently, we have our team based in India, USA and Australia. We have served customers across the globe and we have a strong customer base in many countries including India, Australia, the UK, USA, Ireland, Canada, the Philippines, and others. We offer exceptional assistance in technology-related issues both onshore and offshore. We are skilled in replenishing premium services in software solutions and are flourishing with an extensive range of utilities in the industry. We have worked on 500+ projects across industries.
Our work speaks for itself https://www.nyusoft.com/portfolio/
For more details: http://www.nyusoft.com
Job description :
Looking for a passionate developer and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
- Design and develop new features using Full-stack development (Java/Spring/React/Angular/Mysql) for a cloud(AWS/others) and mobile product application in SOA/microservices architecture.
- Design awesome features and continuously improve them by exploring alternatives/technologies to make design improvements.
- Performance testing with Gatling (Scala).
- Work with CI/CD pipeline and tools (Docker, Ansible) to improve the build and deployment process.
- Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
- Good coding/problem-solving skills and interest in learning new things will be the key.
- Time/Training will be provided to learn new technologies/tools.
- 1 or more years of professional experience in building web/mobile applications using Java or similar technologies (C#, Ruby, Python, Elixir, NodeJS).
- Experience in Spring Framework or similar frameworks.
- Experience in any DB (SQL/noSQL)
- Any experience in front-end development using React/Vue/Angular/similar frameworks.
- Any experience with Java/similar testing frameworks (JUnit/Mocks etc).
Job Description
Desired Skills: Oops, Core Java/J2EE, Collections, Exception Handling, Multi-Threading, JDBC.
Key skills:
- Should have good knowledge on object-oriented design, good adaptive skills.
- Good knowledge in designing and developing applications using Java EE platforms
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
We are expecting you to have a strong understanding of the latest industry trends and content management systems.
Please note: This is a work from office job. Our office is in Vashi, Navi Mumbai.
WordPress Web Developer duties and responsibilities:
Designing and implementing new features and functionality
Establishing and guiding the website's architecture
Ensuring high-performance and availability, and managing all technical aspects of the CMS
Helping formulate an effective, responsive design.
Requirements & Qualifications:
Experience with WordPress is mandatory, other CMS/ framework experience will be an added advantage.
Good understanding of front-end technologies
Experience building user interfaces for websites
Experience designing and developing responsive design websites
Ability to convert comprehensive layout and wireframes into working pages
Understanding of PHP
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