Quality Assurance Engineer

Job description

Roles and Responsibilities

• Develop new user-facing features, optimize application for maximum speed and scalability
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs,
• Collaborate with other team members and stakeholders
• Freshers, thanks for your interest, but this is not the right role for you

Desired Candidate Profile

• 2-10 years experience on UI design, creative flair
• Proficient understanding of client-side scripting and JavaScript frameworks, such as AngularJS, ReactJS , KnockoutJS, BackboneJS etc.,
• Proficient understanding of asynchronous request handling, partial page updates, AJAX and Restful API calls
• Proficient understanding of Bootstrap and web markup, including HTML5, CSS3. Server-side CSS pre-processing platforms such as LESS and SASS
• Proficient understanding of responsiveness and cross-browser compatibility issues and ways to work around them.
• Basic understanding of image authoring tools such as Gimp, PhotoShop etc
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN

Perks and Benefits

• Health insurance
• A learning environment
• Opportunity to work on cutting edge technologies
• Exposure to key customers in India and abroad
• Work closely with senior leadership that has already developed world class products

Qualification profile

• Successfully completed studies or training in computer science, focus on software development desirable or comparable qualification
• In-depth knowledge of web technologies: JAVA, HTML5, CSS, Java/TypeScript, and Vue.js, as well as web services/SOA Hibernate and SQL
• In-depth knowledge of React and/or Angular is also an advantage
• Experience with responsive web design and web content management systems
• Fluent in English
• Knowledge of cloud-native development and operation, e.g. B. Docker and Kubernetes advantageous

What we offer you

• Varied, demanding, and interesting field of activity
• Flexible working hours to reconcile work and private life
• Collegial and highly professional team in a modern, international working environment
• Career opportunities here in India or worldwide

• To take lead and manage the backend team.
• Taking ownership and developing new micro services/systems to improve the products.
• Managing and adding on to our linux based content management system as well as our web servers.

• 4+ years of hands-on experience working with serverless architecture.
• Hands-on experience with products at a scale of > 50K DAUs.
• Should be able to architect and implement complex services/systems in a simple and scalable manner.
• Self starter with the ability to lead a team.
• Should be an expert in: Python. AWS Lambda, RDS and EC2 SQL databases, specifically postgresql. NOSQL Database, specifically dynamoDB.
• Should be able to write automated test cases for developed code.
• Should be proficient in the linux environment.
• Having the following skills will an added bonus: Experience developing with Neo4j databases. Firebase services. * Experience working with Docker and ECS.

• Your word counts You’ll get to play a key role in shaping up the product roadmap and will be involved in every stage
• Learning never stops With  advancing into the growth stage, there is immense potential and relevance to apply new developments you learn in your domain
• Sponsored training Do you want to learn something that helps improve your productivity or knowledge? We’ll sponsor that
• Remote friendly Even before Covid, half of us worked from home. Heck, you want to work from a village? Go for it.

• Healthy company culture We nurture a conducive environment for your personal and professional growth, and take extreme care to make sure you are happy at work
• Everyone gets to lead You own your idea, and you lead it’s execution
• Smart work is what matters with us We don’t count hours. We value getting the work done
• Teammates who will sing and jam with you

About Rocketlane

Rockeltane is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.

Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.

With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.

Rocketlane became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together! 

What’s the opportunity?

Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

At Rocketlane, we’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

About you:

• Knowledge in the following areas
• React
• SPA Framework patterns
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Worked with features provided by browsers (Caching / Storage / Compatibility etc )
  
  

Nice to have:

• Familiarity with AWS
• Experience with startups or early stage teams
• Knowledge of module bundlers like Webpack 

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups. 
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn. 
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth:  You could easily and quickly transition into other roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive salary, flexible leave policy, and more! 

About the job

We are looking for a driven, self-starter who can be a core member of our Enterprise Business Development team and support our rapidly growing sales activities.

Responsibility:

• Responsible for creating and nurturing the sales pipeline through focused outreach.
• Research in geographies, sectors, and companies in target markets to support sales strategy, spot opportunities and identify target enterprises.
• Prepare a compelling pitch to open doors in target accounts; Qualify accounts via direct/indirect validation before adding to the pipeline.
• Identify the right people in target accounts and set up introductory meetings for sales teams.
• Support the marketing team in outreach during branding exercises and events.

What are we looking for:

• Bachelors / Masters in Business Administration with minimum 1 year of experience.
• Excellent written and verbal communication.
• Ability to do deep Market Research, connect the dots, client personas and information into a compelling pitch.
• Familiarity with social media tools.
• The ability to hustle, work with ambiguity and actively participate in problem-solving would be highly valuable.
• A personal interest in the climate space and curiosity about solutions for the same would be a bonus.

Benefits:

1. An exciting, enriching, and challenging work environment.

2. Ability to work directly with founding team members to shape the company.

3. Friendly and conducive working atmosphere.

4. Opportunity to participate in the zero-to-one journey of building a startup.

5. A competitive salary and comprehensive medical insurance coverage.

6. Significant upside through an employee-friendly ESOP policy.

7. Generous PTO / sick leave.

8. Annual company retreat.

9. Bring your dog to work.

About StepChange:

There are growing public and regulatory demands on companies to measure and report their ESG (Environmental, Social, and Governance) metrics and adopt responsible and ethical business practices. As a result of this growing awareness, businesses are looking for science-based methods to become more sustainable.

StepChange is focused on developing state-of-the-art sustainability tools for businesses, with the goal of empowering these companies with a suite of sophisticated solutions for measuring, managing, improving and reporting their ESG performance across a comprehensive set of metrics.

We believe that equipping companies with the specialised tools they need to achieve their sustainability goals will play a vital role in enabling the transition to a more sustainable global economy, while simultaneously tackling some of the world's most pressing problems along the way.

We are an early stage, global, VC-funded startup based in the US and India. The founders are MIT and IITB alumni with past experience at McKinsey, Ola, Accel and multiple social enterprises.

F5 is looking for a Sr. Software Engineer with experience in building FIPS-ready cryptography-based security solutions at scale. You will participate in the design and implementation of F5's Edge Computing platform that is used to deploy global, scalable and secure applications. Your work includes, but not limited to, design, implementation, deployment, operational management, and debugging of security services of F5's platform.

Responsibilities:

• Collaborate with architects and business leaders to understand the requirements for providing FIPS-ready cryptography-based security services for F5's platform, design solutions, and implement them
• You will develop software for identity related security foundations of Volterra platform - Identity Management, Key Management, Secure Bootstrapping, Authentication, Authorization, Secrets Management, etc.
• You will perform necessary compliance tasks – including building and executing the test suites – required for making systems and libraries ready for FIPS
• You will vet various open source and closed source technologies, components, libraries, tools etc. and help build a highly available, highly scalable and easily manageable system
• Demonstrate technical leadership in multiple domain areas, providing mentorship to other team members
• Demonstrate leadership by taking responsibility and ownership of software components and deliver a complete product satisfying functional, scale, performance and manageability requirements
• Hands-on coding in multiple languages while considering performance, scalability, maintainability, and flexibility

Minimum Qualifications:

• BS/MS degree in Computer Science or equivalent with 6+ years of software engineering and development experience
• Hands on experience with multiple computer programming languages such as Golang (must), C++, Python, Java
• Hands-on experience with FIPS 140-2 and CMVP
• Ability to implement all phases of a development cycle for a software product from understanding requirements, going through design, development and deploy phases
• Good understanding of complexities and security challenges in large-scale distributed systems
• Good understanding of security concepts like IPSec/TLS, PKI, SAML/OAuth, Key management, etc.
• Experience with Cloud Computing platforms (e.g. Amazon AWS, Microsoft Azure, Google Compute etc.) is a plus
• Working knowledge of Virtualization technologies like KVM, Docker etc.
• Working knowledge of Cloud orchestration systems such as Kubernetes, Openstack etc.
• Excellent written and verbal communication skills
• Strong interpersonal, team building, and mentoring skills

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us. 

At Glint, we believe in working in a collaborative environment. We  practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience  Associate, Chennai.

Who are you at Glint ?

At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience. 

What will you do at Glint?

Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.

• Handling customer queries through inbound/outbound chat and phone calls.
• Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
• Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
• Help stakeholders understand changes in the voice of customers/partners. 
• Provide RCAs on hits and misses in business performances.
• Collaboratively work with the operation team. 

What we’re looking for:

•  Consistent performer who handles stressful situations and deadline pressures.
•  Experience of 1 - 3 years of experience in customer support.
• Also, freshers with good communication and wanted to work in startup 
• Candidates who have handled the non voice process will be preferred. 
•  Ability to work in a collaborative environment.
•  Empathy with a knack for understanding what a customer really needs and why they need it
•  Bachelor's degree in any discipline.

Skills we are looking for: 

• Strong customer engagement skills
• Strong communication skills 
• Very strong relationship skills 
• Good problem solving and analytical skills
• Demonstrated ability to develop creative solutions

Responsibilities

• You will be part of a growing high functional team, responsible for delivering various frontend products to the end-users. Simplifying complex workflow and make it easy for the end-users.
• The team designs and develops various products from - financial apps targeted to invoice users, data-heavy app oriented to operational and support teams, a productivity app for sales teams,
• SDK that will be integrated into third-party apps, etc.
• You will work with business, product, and backend teams to work on new features and products.
• You are expected to drive the products to maximize its business impact and customer delight.
• You are expected to stay on top of tech innovations in the Web development space, experiment them and make suitable suggestions to enhance tech stack. Research and propose software programs that are compatible with future technologies.

• Design and implement Single Page Applications (SPAs) using modern JavaScript frameworks
• Integrating data from various back-end services
• Develop a simple-to-use user interface for a complex product, apply new technologies, best design practices and usability patterns
• Contribute to end-to-end system architecture, working with/as cross-functional teams
• Collaborate with UX teams, product managers and other technical teams to create optimized and delightful user experiences
• Apply expertise of HTML5, bootstrap/foundation CSS frameworks
• Analyze the performance of layers in the frontend, backend and engineer designs/code to solve them
• Work with the product team to build flow and detail out the requirements
• Conversant with development for desktop and mobile browsers and hybrid apps.

• Proven working experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Solid understanding of how web applications work including security, session management, and best development practices
• Working with respectable size Single Page Application (SPA) project
• Expert in MVC like design patterns, modern JavaScript frameworks
• Hands-on experience with network diagnostics, network analytics tools
• Solid CS, OOP/OOD, design patterns
• Good grasp on usability and interaction design
• Track record in large-scale system software development
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques

• An​y framework - ReactJS (Must Have), AngularJS, Backbone, Ember, VueJS
• DOM and Virtual DOM understanding
• API Integration. Understanding of session management. 

• Experience with server-side processing such as templating, packaging and delivery
• Some end-to-end system design experience, sensitive to ​ security
• Experience working with webviews on Android and iOS
• Exposure to React Native
• Demonstrated visual design and layout skills
• Design and development of backend REST endpoint applications

• Experienced in salesforce and lightning with good English spoken language.
• Experience in custom development on Force.com platform using Apex, Lightning Components, Visualforce, JavaScript, JQuery, CSS, HTML
• Experience and familiarity with Salesforce out-of-box features including Sales, Service, and Community cloud
• Understanding of best practices and SFDC coding standards

Key Functions & Roles of the Candidate:

• Would be part of core technical team and will be updating the product with new and challenging tasks
• Good understanding of the concepts behind models, collections, and views
• Familiarity with input validation techniques and approaches
• Ability to perform in a fast-paced, deadline-driven environment
• Enthusiasm for innovation in the tech industry, including continuous learning and improvement